세인트 폴스 여행 후기

3 out of 5
세인트 폴스
17 Bogong High Plains Road, Falls Creek, VIC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 206개 이용 후기 중 130개" "
평점 8 - 좋아요. 206개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 206개 이용 후기 중 13개" "
평점 4 - 별로예요. 206개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 206개 이용 후기 중 3개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태
5 star price. 3 star property
Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 객실의 편안함
Extremely handy location
Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
2021년 6월에 1박 숙박함
답변 제공: QT Crew 님, 2021년 6월 18일
We hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
2021년 4월에 1박 숙박함

8/10 - 좋아요

Neil

좋아요: 청결 상태, 객실의 편안함
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and service. Friendly and professional checkin
2021년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Not a place to visit in summer
Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
2021년 2월에 2박 숙박함

8/10 - 좋아요

Ruby

좋아요: 청결 상태, 객실의 편안함
Amazing views
Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 객실의 편안함
High country
Great place for a holiday
2020년 12월에 2박 숙박함

6/10 - 괜찮아요

Johanne M

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 11월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 객실의 편안함
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Sarah

2020년 3월에 1박 숙박함

8/10 - 좋아요

FlyFisherman 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
2020년 2월에 1박 숙박함

8/10 - 좋아요

Mel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely spot, great view. Room not as high end for what was paid.
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 2박 숙박함

8/10 - 좋아요

Jane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great Apartment No Restaurant
Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
2019년 5월에 1박 숙박함
답변 제공: Tash 님, 2019년 6월 25일
Thanks for the feedback Jane! We have noted all of this down and will action with our staff.

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Tash 님, 2019년 6월 25일
Thanks for the feedback!

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스
Lovely but not 5 star.
The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
2019년 5월에 2박 숙박함
답변 제공: Tash 님, 2019년 6월 25일
Thanks for the feedback Tina! Since your stay we have updated all our rooms with funky new furniture that will be sure to make your next stay incredibly comfortable.

8/10 - 좋아요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
2019년 4월에 3박 숙박함
답변 제공: Tash 님, 2019년 6월 25일
Thanks for the feedback Luke! Since your stay we have indeed updated all our furniture to give our hotel that wonderful QT flair.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

8/10 - 좋아요

JJ

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was lovely weekend up the mountain. Your hotel we will using 2 time and like it everything. Thanks for having us
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
2018년 11월에 3박 숙박함

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, Location. It's all about Location.
What a magnificent location for a weekend away, albeit just after the ski season 2018. Our room had an Awesome view down Kiewa Valley and on our first nite in, the Sunset was positively amazing. Especially with a glass of wine in hand.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

F&B 님, WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved the fact that the whole of Falls was deserted. Great trip, comfortable room and bed. Just about everything you need in the unit. We loved Mt Beauty township; managed to complete our food shopping. Met the locals and had coffee there each day, we felt very welcome. Loved Bogong, in particular down where the two creeks met right at the bottom of the village; stunning. We were lucky enough to be in th3 region when it appeared everything was in flower; gorgeous.
2018년 10월에 4박 숙박함

10/10 - 훌륭해요

Ada 님, Leeton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The resort is a very nice place to stay, with nice clean rooms and friendly helpful staff. The rooms are large and very comfortable with beautiful views of the mountains
2018년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

Catherine 님, Melbourne, VIC

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
QT Falls was a great disappointment!!!
If you have ever stayed at one of the QT hotels they are usually decorated with chic and quirky furnishings, they feel luxurious, are always immaculately clean and worth every dollar spent. I can not say the same for QT Falls! The rooms were dated, cheap and nothing like what you would expect from the QT brand. The furnishings are cheap and everything is damaged, dirty and stained. Not what you would expect for how much the rooms cost. Upon research and a chat with staff we found out the hotel is not owned by QT but rather managed by QT and the difference is huge. The only redeeming quality is how close the hotel is located to the chair lift for skiing. I definitely won't be returning to QT Falls and will think twice next time I come across a QT hotel.
2018년 7월에 2박 숙박함
답변 제공: Tom 님, 2018년 8월 2일
Hi Catherine, Thank you for your feedback, I am so sorry to hear that you had a bad experience at QT Falls Creek. I will pass your feedback on to management so we can work on making the hotel better for future guests and hopefully one day we can welcome you back to stay with us. We are currently in the final stages of organising new furniture and dressings for our rooms as we have had similar feedback to yours about the rooms previously. Please call us if you'd like to discuss your feedback further. Thank you, Tom

10/10 - 훌륭해요

natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best family friendly ski resort we’ve been to yet!
We absolutely LoVEd this hotel! It was our home away from home. The rooms were lovely and the community was so welcoming we never wanted to leave!
2018년 6월에 4박 숙박함
답변 제공: Tom 님, 2018년 7월 31일
Thanks for your review Natasha! We look forward to welcoming you and your family back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room is great with everything you need
2018년 5월에 2박 숙박함
답변 제공: Tash 님, 2018년 8월 1일
Thank you for the feedback! We hope to see you soon!

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great appartment with beautiful view of the mountains on my stay watch a staning sunset from the balcony, I was not able to use the hot tab on the balcony due to new legislation over all great place.
2018년 5월에 2박 숙박함
답변 제공: Natasha 님, 2018년 6월 11일
Thanks for the kind words Jose, with our spas now all warm and ready to go we would love to welcome you back soon!

8/10 - 좋아요

tina 님, melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
QT falls creek
overall was a great experience. my only recommendation would be for the heaters to be switched on before arrival as it took a long time for the room to heat up. other than that all facilities were great. will definitely go back
2018년 5월에 1박 숙박함
답변 제공: Natasha 님, 2018년 6월 11일
Hey Tina thanks for the feedback! We have taken all your notes on board and have action the heating with our staff! Hope to see you soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great for weekend escape
the apartment was comfortable and clean . it was a kind of luxury to have a SPA in balcony to enjoy the mountain views and loved the bath tub in the bathroom ! heating in the bedroom and slab heating available but it was NOT working during the stay , the floor was too cold .
답변 제공: Natasha 님, 2018년 5월 3일
Thank you for the lovely comments! It is a gorgeous place to be to sit back and relax with the views! We have since actioned the floor heating and hope to welcome you back all nice and warm!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay but...
The hotel was fine. The room was comfortable and well appointed. The staff were pleasant but being the quiet season, the front desk not manned. There was an issue with the HWS in our room which was not addressed. The water was tepid at best. My wife mentioned it during the previous evening and the water temperature was similar the next morning. If you were staying there in winter coming in after a hard day's skiing, this would be a huge issue for most people.
답변 제공: Natasha 님, 2018년 4월 20일
Thank you for the feedback Christopher, We too love the rooms and the faces of our friendly staff. Thank you kindly for addressing the issue with us about the hot water, we have actioned this throughout the hotel. Once again we thank you for visiting and hope to welcome you back soon!

8/10 - 좋아요

Garry 님, Aust

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Good place to stay - very few food options this time of the year, which was not reflected on the websites for the area. I paid through Wotif but was still charged by the hotel even after confirming with them that it was pre-paid. I rang them after my trip where they confirmed they had made a mistake. They committed to reversing the charge and was told I would receive an email stating so. Four days later this has still not occurred. This is the first time in 10 years plus of using Wotif that I have had this problem.
2018년 3월에 1박 숙박함
답변 제공: Natasha 님, 2018년 4월 30일
Thank you for the feedback Garry, Glad to hear that the reverse charge has been actioned. Please contact the hotel directly if you are still to receive a reserve charge email. We hope to welcome you back soon!

8/10 - 좋아요

Sally 님, Willow Grove, VIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfort
The room was neat and clean. The spa was a great treat. The staff were friendly and helpful.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Linda 님, Sydney

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central to all the action
Had a great stay at QT Falls Creek. The location is spot on. The rooms are comfy, though the kids' single beds were extremely narrow! The hot tub is a complete life saver when you are exercising so much. How amazing is it to sit on your balcony and relax like that?!
2017년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
New Year break away
Overall, it was fine, everything worked, Falls Creek is very quiet at that time of the year, its a pity that there was no decent restaurant options during our stay.
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
👍
Ticks all the boxes ✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️
2018년 1월에 1박 숙박함

8/10 - 좋아요

Shri 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for families
Prime location. Clean apartment. Safe and secure. The breakfast at StingRay was good, and staff very friendly. About time they replace the fridge in the rooms. I had to go to the Sting Ray bar to get ice cubes.
2017년 12월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

Traveller 님, Victoria

QT Resort, Falls Creek
A nice little resort in Falls Creek, definitely not a 5 star experience, but an adequate mountain style accommodation with some good views. We booked and paid for a 2 bedroom apartment, however upon arrival we were only given a 1 bedroom apartment. The Queen bed was actually a double bed. The resort style Spa is was closed for Summer. The restaurants were not fully operational, so it was extremely difficult to get meals (thank goodness for the local Food Works supermarket!). If you want to visit in Spring, call ahead before booking to find out what is open, I wish these details had been on Wotif before I booked as we wouldn't have booked. Had a nice time away, but definitely not value for money given what we were given compared to other destinations we have visited.
2017년 11월에 2박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant resort in the high country!
Fabulous hotel, even in summer when Falls Creek is almost deserted. Can highly recommend the hot tub on the deck at sunset.
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome room with spa and view!
The room and facilities were absolutely amazing! The service was a little bit odd - we had to ring a phone number to check in and waited some time, then had to check out via the restaurant. But overall we enjoyed our stay :-)
2017년 11월에 1박 숙박함

8/10 - 좋아요

Michael 님, Melbourne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No fuss facilities
Overall a great stay, convenient, well positioned, spacious. Only improvement could come from some breakfast staff who could have been more helpful and less self indulged.
2017년 9월에 3박 숙박함