Buenas tardes, Sr. David Espero se encuentre muy, me disculpo verdaderamente de esta situación, estamos trabajando para verificar que ha pasado y no se repita.Le agradecemos su comentario y deseando nos brinde la oportunidad de revertir esta tan situación.

Buenas tardes, Sra. Maria Esperando este muy bien, esperamos tenerla pronto nuevamente en el hotel y superar su estadía pasada. Feliz lunes!!!

Dear Mr Alwyn thank you for visiting us and for your comment we are very happy that you have enjoyed our delicious breakfast and your stay at the hotel, we appreciate your suggestion as this allows us to improve and provide you with a higher quality service on a future occasion

Dear Herve, thank you for your visit and for your comment we are very happy that your stay has been favorable, we hope it will not be long before you visit us again

Dear Mr Luigi thank you for visiting us, we are very sorry that the breakfast was not to your liking, we will take into account your suggestions to improve and offer you a better experience on a future occasion.

Estimada Ivanna, gracias por visitarnos y por su comentario el cual nos ayudara a ver los punto que podemos mejorar y asi brindarle una mejor experiencia en el futuro.

Dear Thomas thank you for your visit and for your comment, thank you for the suggestions, this allows us to see the points to improve and thus provide you with a better experience on a future occasion

Dear Rose we thank you very much for your visit and for writing us your wonderful comment, for us it was more than a pleasure to serve you, come back soon

Dear John thank you for coming, we will take your feedback into account to make the changes of venue and thus provide you with a better experience in the future

Dear Larry we are very grateful for your visit and especially for dedicating a minute of your time to write us your comment, it is a pleasure for us to have you at home so we hope it will not take long to visit us.

Dear Bryan, thank you very much for your visit and your comment, it was a pleasure for us to serve you, we hope you come back soon

Dear Mr Radhames as we can see your stay was not as pleasant as it should have been and we are really sorry for that, we will take the measures of place to provide you with a better experience in the future if you give us the oportunity to chance your expectation.,

Dear Claudia we are very grateful for your visit and for leaving your comment about your experience with us, we are glad that your stay has been completely pleasant and we hope to serve you soon in the next occasion.

Dear Maria Jose, thank you very much for coming and for your comment we are dismayed to read your message, we are truly sorry that your stay has not been as pleasant as it should have been, we will take the necessary measures to improve those points and thus offer you a better experience in the future

Dear Riddell, thank you very much for your visit and for your comment, it is a pleasure to know you have a good stay with us, we hope you come back very soon.

Estimada Maria, muchas gracias por visitarnos y por dejarnos su comentario,me alegra que el servicio del hotel haya superado sus expetativas, esperamos pueda visitarnos pronto nuevamente

Estimado Victor gracias por visitarnos y por escribirnos su comentario, nos alegra que la ubicacion le haya sido favorable, esperamos verle pronto

Dear Mrs Marie-eve thank you very much for your visit and for your comment, as we can see your stay was not as pleasant as it should have been and we offer you our most sincere apologies, I assure you that we will take the necessary measures to provide you with a better experience in the future.

Dear Mrs ErikaThank you for your visit and for your comment, it was a great pleasure to serve you, we hope it won't be long before you visit us again.

Dear Carlos, thank you for visiting us and for leaving us your comment, for us the full satisfaction of those who visit us is of utmost importance, we hope that your stay has been pleasant and hopefully you will give us the opportunity to serve you again

Dear marino thank you for visiting us and for letting us know about your experience with us, it is a honor for us when a guest have a good time in our property, we are so proud to see you felt like a home

Dear Shevana, we thank you very much for your visit and especially for your comment, for us it will always be a pleasure to have your presence in our property and make you feel like home, but if there was something that did not meet your expectations we offer you apologies and we hope one day to improve your experience

Dear Monique, thank you very much for visiting us, it will always be a pleasant pleasure to serve you, we also thank you in advance for your suggestions which will be taken into account to improve and thus provide you with a better service on a next occasion.

Dear Melton,thank you very much for your visit and for your comment, it is nice to see you have a great stay with us and hope you come back soon

Estimado ArielMuchas gracias por su visita y por escribirnos este calido comentario, para nosotros es un inmenso placer servirle, esperamos nos visite mas seguido.

Dear MatthewThank yor for your visit and for your comment, I hope you have had a good time with us, come back soon

Dear Mr MedinaWe thank you very much for your visit and above all for your comment, as we can see your stay was not as pleasant as it should have been and we are truly sorry, we are always characterized by providing an optimal and quality service to those who visit us, we promise you we will take your comment into account to make as many changes as possible to ensure a better experience in the future.

Estimada LiliaMuchas gracias por preferirnos y mas que nada por escribirnos su comentario, es un agradable gusto saber que tuvo una experiencia memorable en nuestras instalaciones.Vuelva pronto

Dear ClaudioThank you for your visit and for your comment, it is was a please to serve you, hope you come back soon

Dear EstherThank you for your visit and for your comment, for us always it is a pleasure to serve you and we apologize if there was anything that perhaps didn't allow you to have a memorable experience with us.

Dear MaraThank you very much for your pleasant visit and for writing us this warm comment, it fills us with pride to know that the time you spent with us was fabulous and I want you to know that we will always be willing to serve you and provide you with a quality service

Dear Lina Thank you for visiting us and for your comment, it was a nice pleasure to serve you and we hope you come back soon

Dear Mrs SaraWe thank you very much for your visit and for writing us your comment, so we can notice your stay was not as pleasant as it should have been and we offer our most sincere apologies, it is worrying for us when a guest takes a perception of the hotel that is not what it should be, in Quality we always strive for our customers to live memorable experiences, I assure you your comment will be taken into account to improve and we would like you to give us the opportunity to live those changes and allow us to change your expectation.

Estimada SamanthaGracias por su visita y por su comentario, nos alegra saber que paso un buen tiempo con nosotros y esperamos no tarde en visitarnos nuevamente.

Estimada DeniseMuchisimas gracias por su visita y por su comentario el cual nos permite ver los puntos a mejorar y mantener un servicio de calidad para nuestros huespedes.Esperamos nos de la oportunidad de servirle una vez mas

Estimado HuespedLe agradecemos mucho su visita y sobretodo por dejarnos saber su comentario acerca de su estadia con nosotros que por lo que podemos notar no fue tan placentera como debio ser y de verdad que lo sentimos mucho, es incomodo para nosotros cuando un cliente se marcha con una expectativa diferente a la que nos caracteriza,nuevamente le ofrecemos nuestras mas sinceras disculpas.

Dear Mr MartinThank you for your visit and for let us know about your stay with us, was a great pleasure to serve you, hope you come back soon

Estimado Juan CarlosMuchisimas gracias por visitarnos y sobretodo por su comentario, saber su feedback nos permite conocer las debilidades y los punto que debemos reforzar para hacer de su estadia mas placentera y confortable en el futuro.