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퀄리티 인 & 스위트, 로빈스 공군기지 근처 여행 후기

2.5 out of 5
퀄리티 인 & 스위트, 로빈스 공군기지 근처
215 Margie Dr, I-75 Exit 146 and Hwy 247, Warner Robins, GA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 355개 이용 후기 중 90개" "
평점 8 - 좋아요. 355개 이용 후기 중 112개" "
평점 6 - 괜찮아요. 355개 이용 후기 중 60개" "
평점 4 - 별로예요. 355개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 355개 이용 후기 중 55개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

4/10 - 별로예요

LEE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Save your money
Not worth it.

4/10 - 별로예요

Frankie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like that a worker used their key and walked in on my daughter without knocking
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Frankie,We take guest privacy very seriously and are sorry to hear about your experience. Your feedback will be shared with our team to ensure this does not happen again. If you have any further concerns, please feel free to contact management directly for assistance.

2/10 - 너무 별로예요

Yessica

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was okay, only thing bathroom was dirty.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Yessica, We appreciate your feedback and apologize for any inconvenience caused. Your comments are valuable for our improvement. Please feel free to reach out to our management team if you have any further concerns or feedback to share.

2/10 - 너무 별로예요

ALYSIA

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smells terrible, tv remote didn’t work, noisy fans in bathroom, someone was making noise at 12 am, people wondering around the property. Will not be staying again until they change. The area where all the shopping is. That’s the best thing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello ALYSIA, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We value all guest comments and will address them with our team. Please feel free to reach out to our management directly to discuss your concerns further.

4/10 - 별로예요

Teresa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom sink was clogged. The handles were dirty. The shower and toilet was dirty. There was a lot of trash under the beds
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Teresa, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We strive to maintain high cleanliness standards and will address these concerns with our housekeeping team to ensure a better experience for future guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Aly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing. The breakfast consisted of biscuits and gravy, waffles, pastries, and cereal. The rooms were super clean and resentful renovated
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Aly, We are delighted to hear that you enjoyed the service provided by our staff and found the rooms to be clean and recently renovated. We appreciate your feedback on our breakfast offerings, which include a variety of options for our guests to enjoy during their stay. Thank you for taking the time to share your experience with us.

6/10 - 괜찮아요

James

가족 여행
No vending machines
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello James,Thank you for your feedback regarding the absence of vending machines during your stay. We apologize for any inconvenience this may have caused. We understand the importance of convenient services and will review your comments to see if improvements can be made. We hope this does not deter you from considering our hotel in the future.

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar lo recomiendo
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Carlos,Agradecemos sus palabras amables y su recomendación. Nos complace saber que tuvo una buena experiencia con nosotros. Si tiene alguna otra consulta o necesita más información, no dude en ponerse en contacto con nosotros. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

2/10 - 너무 별로예요

Darion

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing I booked this reservation and the attendant stated wasn’t a booking so I assumed it was canceled but the entire time the booking still existed and I need a refund
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Darion, We apologize for any confusion regarding your reservation. Our records indicate that the reservation was indeed confirmed and valid during your stay. If you have any further concerns or inquiries regarding your reservation, we recommend reaching out to our management team directly for assistance. Thank you for your understanding.

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Continental Breakfast was not the best. For instance they did not have scrambled eggs or protein at all
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Pedro,We apologize for any inconvenience caused during your stay. We appreciate your feedback regarding the breakfast options and will take it into consideration for future improvements. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Levi

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Levi,We truly appreciate your 5-star rating! It means a lot to us that you had a fantastic experience during your stay. If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Mia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was good stay clean customer service was good at front desk
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Mia,Thank you for choosing to stay with us and for your feedback. We are delighted to hear that you found our hotel clean and our front desk customer service to be good. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Tamisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Tamisa, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Vladimir

가족 여행
Estaba todo bien limpio, y agradable.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Vladimir,Agradecemos tus comentarios positivos sobre la limpieza y comodidad de nuestra propiedad. Si tienes alguna otra pregunta o inquietud, por favor no dudes en contactar directamente con la administración del hotel. Esperamos poder recibirte nuevamente en el futuro.

2/10 - 너무 별로예요

Curtis

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Curtis, We are sorry to hear that your experience did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address any issues you encountered during your stay.

4/10 - 별로예요

Edward

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet was loose. Had big crackin bottom of tub. TV was not hooked up.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Edward, We appreciate you taking the time to share your feedback with us. We apologize for any inconveniences you may have encountered during your stay. Our team is committed to addressing and resolving any maintenance issues promptly. We encourage you to reach out to our management team directly so they may further assist you. Thank you for bringing these concerns to our attention.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was incredibly nice and helpful. The water in the shower couldn't turn off, so ran rather loudly all night, and the toilet ran, and water slowly dripped out of the valve onto the floor. Just needed a little maintenance.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Barbara,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our staff. We apologize for the inconveniences you experienced during your stay. Your comments about maintenance have been noted and will be addressed promptly. We strive to ensure our guests have a comfortable and enjoyable stay.

8/10 - 좋아요

Delicia

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Delicia, We appreciate your recent stay with us! If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

isabella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello isabella,We are thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service and are glad that we were able to meet your expectations. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the near future for another fantastic stay!

2/10 - 너무 별로예요

LATERA

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was a nonsmoking room but it smelled like smoke..It was a sink in the mattress’s
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello LATERA,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our team is committed to maintaining a comfortable environment, and we appreciate your feedback. We encourage you to reach out to our management directly, so that they can further assist you with your concerns.

8/10 - 좋아요

Chantwaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great bed great room. Weird smell. Killed two roaches overnight. Awesome value for the price. Newly renovated property. They didn't clean the fridge. Would stay again.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Chantwaun ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

allen

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello allen,Thank you for your feedback. We appreciate your perspective and will continue to work on improving our services.

2/10 - 너무 별로예요

Steven

출장 여행
별로예요: 청결 상태, 직원 및 서비스
WILL NOT STAY HERE AGAIN!!!!
This place has no idea of what they are doing. We get there early on 7/27/23 and the lady checks us in, go to the room and it was not clean, so go back to desk & we tell her that we’ll be back in a couple of hours, so she assured us the room would be clean. Well guess what, came back a few hours later and it was the same, NOT CLEAN. We go back to front desk, which now has someone else there, this lady apologized several times and assigned us to a different room, exactly upstairs above the dirty room, went to get into room and that room was occupied by others. Really getting angry about now, go back to desk, lady apologized again & again (of course all the while blaming someone else) then assigned us to another room. The 3rd room was ok, but the next night our key cards wouldn’t work so we had to go back to the desk, and now it’s a man there, we tell him we can’t get in, we tell him the room # and he takes the cards and re-programs them and hands them back. WTH, that means anyone could do that and get in any room they wanted to. He did not check ID or ask us our name or anything. We WIIL NOT EVER stay there again. Not very secure and all 3 desk clerks had NO idea what they were doing.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Steven, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 - 훌륭해요

Brandi

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Brandi,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hairdryer
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 5일
Hello Guest, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Robert

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hello Robert,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We had a great stay! Looks like the rooms were newly renovated. The service and staff at the hotel were great and they were very accommodating. The breakfast was excellent! There were many food options to chose from. We will definitely stay there again if we are back in the area.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 12일
Hi Brittany,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of hospitality, and we are glad you loved the breakfast services. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 - 좋아요

Willie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The check in personnel was very friendly and professional. The room bed were exceptional. The furniture; upholstered sofa and chair, were a bit spotty. Overall the stay was very good.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello Willie, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 - 너무 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 청결 상태
There was roaches crawling on the walls. Was told no we don't have that kind of things around here. Won't stay there again.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Paul, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Michael,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Matthew 님, Marietta

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Matthew,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We only stayed for a night the room was ok would stay again. Didn't see much of the town was just passing though.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Sharon,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Gloria

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Gloria, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

Lawrence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Lawrence,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Larry

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smoke smell
2023년 3월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Larry, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 - 괜찮아요

Stephenie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelled like smoke. Lamp shades were cracked and discolored. Room just felt kind of gross. Front desk personnel was friendly even with an after midnight check in.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Stephenie, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 - 훌륭해요

Angelique

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Angelique,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good experience… centrally located to all restaurants and shopping!!!! But… bed was entirely to soft! Very friendly staff
2023년 3월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Dear Guest,We are stoked to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

2/10 - 너무 별로예요

Antionette

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Antionette, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Jeremy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

DONALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It would be nice if you offered gluten free options for breakfast
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hi Donald,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

2/10 - 너무 별로예요

Michael

2023년 2월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Michael, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Jeremy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Tammie

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Tammie,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Tamya

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Tamya, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

roberto

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2023년 6월 22일
Hello roberto,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Floyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, friendly staff, in a good area. The continental breakfast left a little to be desired. All in all I will probably stay at this hotel my next visit to Warner Robins.

10/10 - 훌륭해요

Debbita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean, the staff was nice and attended to our needs, nic location,

8/10 - 좋아요

Brigham

2022년 11월에 1박 숙박함