책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

초콜릿 익스프레스 호텔 & 스위트 허쉬 여행 후기

2.5 out of 5
초콜릿 익스프레스 호텔 & 스위트 허쉬
181 Hershey Road, Route 39, Hummelstown, PA

이용 후기

5.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 131개" "
평점 8 - 좋아요. 1000개 이용 후기 중 209개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 223개" "
평점 4 - 별로예요. 1000개 이용 후기 중 198개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 239개" "

5.8/10

청결 상태

6.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Jo

When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Andrea

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Susan

Bathroom had broken switch plates, broken woodwork, & broken tiles. The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective. On the positive side, they did find us another hotel!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Patricia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

James

가족 여행
별로예요: 청결 상태
Stick with the normal names
It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

felicia

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Valerie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Corrie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Solo traveler
As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Alene

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

GARY

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updated. Pull out couch/bed was horrible!
2023년 11월에 2박 숙박함

8/10 - 좋아요

Amber

2023년 10월에 2박 숙박함

4/10 - 별로예요

Juliana

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back !!
We really enjoyed our stay, very convenient to Hershey park. The owner was extremely nice and went up and beyond to help us.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Neil

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not the Ritz, but descent hotel.
It was clean, quiet, had upgraded bathroom,basic breakfast, friendly staff. Close to Hersheypark.I would stay there again.
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Logan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Eliza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Rob

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Book somewhere else
The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.
2023년 9월에 6박 숙박함

8/10 - 좋아요

Mike

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a good property. The soap in shower issue was perplexing. Tubs seem a bit old but overall a great place to stay in Hershey very much recommended
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

christopher

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean and convenient to Hershey Park
Room was very clean, bed was comfortable and AC and mini fridge worked fine. There were plenty of places to sit (other than on the bed) - two chairs and a desk with a chair and put bags and luggage. My room was quiet (I could hear the occasional closing of the stairwell door, but my room was right next to the stairwell and elevator) and the window had blackout shades. Check in was fast and easy, and parking was good. Only drawback was that the shower head where it comes out of the wall had a leak and the water pressure wasn't what it should have been.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly environment. Very clean and quiet. Lots to do in the area.
2023년 9월에 2박 숙박함

8/10 - 좋아요

JoAnn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good service when needeed batteries for TV wand and for the jacuzzi
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Lisa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t even say the property was false advertisement place was broken down dirty expedia should not recommend at all total disappointment I will never book thru expedia
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

David

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice, quiet, clean motel. Affordable too! We had a microwave, fridge, and small coffee pot in our room. I would definately stay here again!
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Viviana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Francis

가족 여행
좋아요: 객실의 편안함
Carpets were dirty
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Flavia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall: 1 Night Stay
Hard to find in-room jacuzzis now-a-days, but for the price I’d stay there again. The room was a little dated, but nothing worth not getting. Due to the fact that it is reopening and with only few staff there was dust within the cabinets, but other than the room was clean. On the other side of that, there were no other residents within the hotel, so it was very quiet! 8/10
2023년 8월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 편의 시설/서비스
Good clean service excellent
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give it a try.
Much better looking on the inside than the out. When we pulled up it looked dumpy but the inside was fine. Nice man at office.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Tina

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, clean and comfortable
It was great, let me check in early and very convenient and close to all the attractions in Hershey. I went to Guns n Roses concert at Hershey stadium and parked in the tailgating parking lot which was right down the road. Hotel was very clean and comfortable, I don't know why I see bad reviews on here. I would definitely stay here again.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Nichol

2023년 8월에 1박 숙박함

8/10 - 좋아요

steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean quiet hotel great for a nights stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Atif

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place with excellent location
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Natalie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this hotel for my stay with my boyfriend. Upon arriving, we had to be called to be greeted. Once checked in, we made our way to our suite. Upon entering the room, my boyfriend and I sat down and I realized there was a roach crawling towards me. It was also not a small roach. This made us want to investigate and look around. As we looked, we came across baby roaches behind the sofa, near the refrigerator in the room, as well as inside the kitchen cabinet near the fridge. When I got the front desk man on the phone to explain this, he didn’t come to speak to me in the front and told me that there was no manager on site to help me with a refund. Mind you, I have photos of bugs and what looked like eggs or feces from the bugs. When I reached out to Expedia, they stated that the hotel will not refund me for the two nights, even though the night we checked in, we had to leave and had to pay a lot of money for a new hotel. This was such a terrible and uncomfortable experience and I wish this doesn’t happen to anyone else. We couldn’t even get another hotel until 2:30 AM. Waited over an hour and a half in my car until we can find a new place to stay. The place was also beaten down and dirty. Would absolutely not recommend to anyone.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff was very friendly. Hotel needs a face-lift. Pool area need's to be fully upgraded. Vending machines need to be replaced.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's very average hotel and not so clean. Found the used diaper by the previous guest behind the TV stand. More over, unexpected $18 fee collection in hotel in the name of cleaning. It was a shocking news not only for me, noticed other guests are also arguing with the front desk person. This is was not mentioned during booking and we were annoyed. Breakfast included, but just average.
2023년 7월에 1박 숙박함
답변 제공: Agm 님, 2023년 8월 4일
So sorry about the used diaper, but there was no diaper was found or you never said the four day you stayed in that room. And old diaper smiled very bad too. before any guest book Expedia site will send you info there is cleaning fee you have to pay at Hotel.

2/10 - 너무 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함

2/10 - 너무 별로예요

Ronald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Way outdated. Bathroom was terrible. Old air conditioning units kept you awake all night beds lumpy needs new mattresses overall a disastrous stay
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Marlene

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like how the ice machine worked no scooper so if anyone wanted to be spiteful that’s the place to be which is nasty… over all the room we were in was okay beside the toliet not being able to flush… the facility was very out dated for the price we paid wouldn’t stay there again.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Damian

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Disappointed with no one at the front desk. Had to call a number and half the time the didn't answer. Pool area was unkept and dirty.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Johanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Sandra

2023년 7월에 2박 숙박함