숙박 시설 정면

퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
782 Carmichael Lane, Hinton, AB

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 210개" "
평점 8 - 좋아요. 1000개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 218개" "
평점 4 - 별로예요. 1000개 이용 후기 중 134개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 107개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

dohyoung

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

jungsoon

가족 여행
별로예요: 직원 및 서비스
숙박비 관련
숙박은 가격대비 괜찮았는데, 집에와서 확인해보니 숙박비용이 이중결제되어 확인중에 있네요ㅜㅜ 영수증도 총금액이 맞길래 확인안해봤는데, 체크에 금액이 더 결제가되었어요ㅠㅠ 나머지는 가성비 대비 만족합니다
2020년 9월에 2박 숙박함

8/10 - 좋아요

DONGSOO

가격대비 괜찮아요
가족끼리 갔었는데 가격대비 괜찮았어요. 근처에 대형마트도있고 레스토랑도 있고 좋았고 직원들도 친절했어요
2018년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 8월 23일
Thank you for the review! Glad you enjoyed your stay with us, and hope to see you again!

6/10 - 괜찮아요

Don 님, 부산, South Korea

좋아요: 청결 상태
재스퍼 관광 후 저렴하게 묵을 수 있는 호텔
재스퍼에서 관광하고 아주 저렴하고 접근성이 좋은 호텔입니다. 오래된 호텔이나 나름 깨끗하고 직원분들이 친절합니다. 재스퍼에서 호텔 가는 길이 너무 너무 아름다워 다음에 꼭 다시 한번 더 가고 싶은 길이었습니다.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

DONGSOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무좋았어요. 편안한 숙박이었어요. 리셉션이 너무 친절해서 좋았어요.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

John 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved this place in Rockies!
First impression.. I liked building and parking lot. Desk receptionist was very kind and gave detailed and useful information. I got a room on 3rd floor and could use elevator, the room was extremely clean and comfortable! .. also I really liked breakfast. :) They prepared everything. Stayed two night and had very good rest. You won't regret.
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice location
Nice hotel, and good location. Kind staffs. Large parking lot. Beautiful road from Jasper to this hotel. Thank you.
2017년 9월에 1박 숙박함
답변 제공: Daz 님, 2017년 11월 19일
Thank you for staying with us..We really appreciate your feedback.Have a wonderful day.

10/10 - 훌륭해요

kim 님, kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 깔끔하고 쾌적한 호텔
이만큼 가성비의 호텔을 본적이없습니다 정말 젛습니다 이 지역에 머무는 사람들은 꼭 여기를 가십시오

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 편안, 친절함 위치도 재스퍼방향 초입으로 편리합니다 청결하고, 조식은 가격대비 불만없을 정도로 먹을만 합니다

8/10 - 좋아요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool was freezing and intolerable to swim with kids. Hot tub out of service and deck very slippery. Hotel was affordable and clean. Hot breakfast was good.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, cheap and geared toward a person in town for work.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Paul,Thank you for your positive review! We're delighted to hear that you found our establishment clean, affordable, and well-suited for your work-related stay. It was a pleasure to have you stay with us, and we sincerely look forward to welcoming you back in the not-too-distant future.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Amy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price, it was great.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Amy,Thank you for your feedback! We're thrilled to hear that you found value in our product at its price point. We strive to offer quality and affordability, and we're glad to have met your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We appreciate your support and hope to serve you again soon!Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

10/10 - 훌륭해요

LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet hotel
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Luis,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Providing a tranquil and pleasant experience for our guests is always our top priority. We hope to welcome you back again soon!Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Daveson

좋아요: 편의 시설/서비스
Breakfast
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Daveson,Thank you for taking the time to leave us a review! We're thrilled to hear you had a comfortable stay with us. Looking forward to welcoming you back soon!Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

2/10 - 너무 별로예요

Robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Robin,Thank you for sharing your feedback. We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and improve.We hope to have the opportunity to better serve you in the future.Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

6/10 - 괜찮아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Ronald,Thank you for sharing your feedback. We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and improve.We hope to have the opportunity to better serve you in the future.Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Carrie

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Carrie,Thank you for taking the time to leave us a rating! We're thrilled to hear you had a good experience with us. Please feel free to reach out to us directly with any further feedback or concerns you may have. It was truly a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back soon.Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

4/10 - 별로예요

Fabio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a bit rundown. Breakfast is sub-par, with all cutlery, cups and dishes disposable, and not many options to choose from. Room is very clean, but not many towels or toiletries available. Ofcourse, you can always ask for more, as we had to. Hot tub was empty and non usable, indoor pool is lukewarm at the best, as well as the in room shower. I will choose somewhere else next time.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Fabio,We appreciate your feedback and apologize for the shortcomings you experienced during your stay. We will address the issues with our breakfast options, replenishing toiletries and towels, as well as the maintenance of our amenities promptly. We hope to have the opportunity to regain your trust in the future.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Baron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Affordable, accessible, convenient, would stay again!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Baron,We wanted to extend our gratitude for sharing your delightful experience with us!We're delighted to learn that your stay at Quality Inn & Suites Hinton met your expectations. Ensuring our guests have a wonderful experience is our utmost priority.It was truly a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back soon.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value, friendly staff. Outdated but fine for the price. Breakfast was not great but its a close walk to McDonalds.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Tracy,Thank you for your feedback! We're glad you found value in our services and enjoyed the friendliness of our staff. We appreciate your understanding regarding the outdated aspects of our facilities, and we're continuously working to improve. We'll take your comments about breakfast into consideration to enhance our offerings. It was truly a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back soon.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

8/10 - 좋아요

Bryan

좋아요: 숙박 시설 상태 및 시설
General service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Bryan,Thank you for taking the time to leave us a review! We're happy to hear you had a comfortable experience with us. It was a pleasure to have you stay with us, and we sincerely look forward to welcoming you back in the not-too-distant future.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Nicole,Thank you so much for your 5-star review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

2/10 - 너무 별로예요

Jayla

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Jayla,Thank you for sharing your feedback. We're sorry to hear about your experience.Please feel free to reach out to us directly with any further feedback or concerns you may have. We hope to have the opportunity to better serve you in the future.Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

4/10 - 별로예요

liana

가족 여행
별로예요: 편의 시설/서비스
Pool was closed and was expecting it to be open and wasn’t told it would not be open . Had to get clean sheets for bed
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Liana,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced regarding the pool closure and lack of communication. We'll ensure better communication in the future and strive to meet your expectations during your next visit.It was a pleasure to have you as our guest. We eagerly anticipate the opportunity to welcome you back soon to serve you better.Sincerely,Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

2/10 - 너무 별로예요

Daisy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heater was extremely loud, could not sleep comfortably. Water was not hot when being used. Hair dryer function was not on the hairdryer, it was broken off so it blew only cold air. We were near the elevator and stairwell which seems to be a norm for some hotels when offering a room through Expedia.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Daisy,We sincerely apologize for the inconveniences you experienced during your stay. Your comfort is our priority, and we regret that we fell short in meeting your expectations regarding the noise level, hot water availability, and hair dryer functionality. We have taken note of your concerns and will address them promptly to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable to us, and we appreciate your understanding. Please feel free to contact me directly to discuss any further concerns. Thank you for bringing these issues to our attention.We hope to have the opportunity to better serve you in the future.Sincerely, Ashkar AhamedGeneral ManagerHinton Quality Inn & Suites+1-780-865-5255

2/10 - 너무 별로예요

Colton

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would absolutely avoid this hotel at all cost! We had a horrible experience the Hot tub was out of service, not hot water, dirty sheets and the "free breakfast" was completely empty by 8:30. When we got back to our room from a long day of hiking and exploring at around 4:30 - 5:00 our beds were stripped down to the mattress, no pillows, no sheets, no nothing and our room had not been cleaned. Never before have we ever seen this type of service and we're completely disappointed with our stay. I would recommend paying a little extra and looking more into the other hotels there are a lot to choose from.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Sarah

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I purposely booked a hotel with a pool because me and my two young kids planned to spend most of our time in the pool and then go out occasionally doing other fun things outside of the hotel and if they had told me at check in that the pool was down I would have went somewhere else. Instead every night they’d tell me it would be up and running by the morning and every morning they’d tell me it would be up again in the evening. I never saw anyone ever work on it and it was directly across from my room. So I had to take the kids to the rec centre multiple times when public swimming was (at bedtime) and pay extra money out of our trip that I shouldn’t have had to pay since I BOOKED A HOTEL WITH A POOL!!! It was the main thing my kids were looking forward to. We were there for 5 days and 4 nights with no pool. And I heard their reasons change twice. I’m so frustrated about it still we didn’t get a discount, didn’t get our bills from the rec centre reimbursed, Expedia wouldn’t do anything. It put a huge damper on our trip. However the hotel was nice and clean and the staff were soooo so so so friendly and helpful. Breakfast was okay. There was never any fruit and not a lot of healthy options, a waffle maker with no batter which was weird. If the pool was up and running it would have been a 10/10 stay. Or if they were just honest from the beginning and I could have gone somewhere else. Super disappointing
2024년 2월에 4박 숙박함

4/10 - 별로예요

Thaddeus

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Breanna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Rebecca

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water to shower, breakfast was terrible and the hot tub wasn’t working as promised!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome service
2024년 2월에 1박 숙박함

4/10 - 별로예요

Brian

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water for our 3 day stay
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Dayna

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sarah

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are pet friendly large rooms , always a great stay
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Raj

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Raj, Thank you for taking the time to share your positive experience with a 5-star rating for us.We're thrilled to hear that you enjoyed your stay with us at Quality Inn & Suites Hinton. Providing exceptional service for our guests is always our top priority. It was truly a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back soon.RegardsAshkar AhamedGeneral Manager

10/10 - 훌륭해요

Fran

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Main floor was super cold (February) hot tub wasnt working, over all was pretty good they just need to update thermostat etc..
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jaylyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are great. Breakfast could be better.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Affordable place to stay overnight in Hinton. Nice pool but hot tub was not in service. Room was clean. Breakfast was basic but good enough given the price.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Lindy

2023년 12월에 1박 숙박함

4/10 - 별로예요

Travis

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Several maintenance issues with the pool area. Hot tub not working (was not told this in advance), signs falling off, floor tiles broken, etc. Beds hard. Breakfast one of the worst I've had a place like this. Staff were great, but hotel needs work.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ernie

좋아요: 청결 상태, 직원 및 서비스
It’s a scam!
Super nice staff, but on intake they had me sign that my room was only $45.00 but hotel.com charged me over $70.00. I told them that but they didn’t change the price or credit me… scam!
2023년 12월에 1박 숙박함

4/10 - 별로예요

Sarvpreet

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Gagandeep singh

2023년 12월에 1박 숙박함

8/10 - 좋아요

Dubhe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

Michelle

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Valerie

가족 여행
Room was fine. The free breakfast was not good. Cold eggs, the bacon was crumbled into bacon bits, no type of potatoes, watered down coffee. Spend a few dollars and go get breakfast at McDonalds or else where.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was Enjoyable
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jamieson

2023년 10월에 1박 숙박함

4/10 - 별로예요

Ryan

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was dirty. The baseboards and carpet was filthy, there was black hairs all over the bathroom, and it smelled like sour milk. The hairdryer didn't work. It was overpriced for the quality.
2023년 10월에 1박 숙박함