객실 내 금고, 책상, 노트북 작업 공간, 방음 설비

홀리데이 인 익스프레스 프리몬트, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 71개 이용 후기 중 51개" "
평점 8 - 좋아요. 71개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 3개" "
평점 4 - 별로예요. 71개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 4개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at Holiday Inn Express Fremont. The staff was kind and helpful and the hotel was clean.
2024년 4월에 1박 숙박함
답변 제공: George M. 님, 2024년 4월 19일
Hi Katherine, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Clean. Safe.
2024년 4월에 1박 숙박함
답변 제공: George M. 님, 2024년 4월 19일
Hello Ken, we're so grateful that you took the time to share your feedback with us. Happy travels to you, and we hope to see you again soon!

10/10 - 훌륭해요

Nancy A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. The lobby/breakfast was welcoming, with free fresh baked cookies. The room was clean and well appointed. The beds were SO comfortable - wish we could buy the exact model! The free breakfast was great, with ample choices, and they even had bags for grab and go. The best was Bernadette - a lovely woman keeping track of the breakfast and occasionally the desk. We had a nice chat with her. Recommend absolutely.
2024년 4월에 1박 숙박함
답변 제공: George M. 님, 2024년 4월 10일
Dear Nancy, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So far so good
2024년 3월에 1박 숙박함
답변 제공: George M. 님, 2024년 3월 19일
Hello Bob, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Angela 님, Warsaw

2024년 3월에 1박 숙박함
답변 제공: George M. 님, 2024년 3월 29일
Hello Angela, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

6/10 - 괜찮아요

Seungho

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No convenience stores near hotel and bad smell from faucet water
2024년 3월에 1박 숙박함
답변 제공: George M. 님, 2024년 3월 5일
Hello Seungho, Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: George M. 님, 2024년 2월 28일
Hello Colleen, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations, helpful staff members, and convenient location. Happy travels to you, and we hope to see you again soon!

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and the rooms are updated. Close to the highway. Parking lot a little small for those who have trucks. Overall good experience, nice rooms. Shower was great!
2024년 2월에 1박 숙박함
답변 제공: George M. 님, 2024년 2월 26일
Ho Brent, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 31일
Hello Charles, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

8/10 - 좋아요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 22일
Hello Nicholas, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

2/10 - 너무 별로예요

elizabeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smoke alarm went off twice at 11:30 and and 2:30. Burst pipe to blame No sleep. Did get a refund.
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 31일
Hello Elizabeth, Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations this time. We strive to provide every guest with an excellent experience. We hope you will come back and visit us again soon for a more positive experience.

8/10 - 좋아요

Jennifer 님, Greenwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 10일
Hello Jennifer, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 10일
Hi Hamid, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 - 훌륭해요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed only for 1 night but we enjoyed it. Staff are very welcoming and accomodating.
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 10일
Hello Adrian, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations and helpful staff members. Happy travels to you, and we hope to see you again soon!

8/10 - 좋아요

Taimur

2024년 1월에 2박 숙박함
답변 제공: George M. 님, 2024년 1월 31일
Hello Taimur, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 - 좋아요

Tabitha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 10일
Hello Tabitha, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

2/10 - 너무 별로예요

EROL

출장 여행
Beds are not comfortable and it is an outdated property. Breakfast is good.
답변 제공: George M. 님, 2024년 2월 13일
Hi Erol, Thank you for taking the time to tell us about your experience at our Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent new place. Lacks much soundproofing.
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 2일
Hello Donald, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Wheaton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stopover, would go again
Checked in as a "half way" point on a long trip. The room was very comfortable and clean. The bathroom was especially large, including the shower, with high quality soap, body wash, and conditioner. Our room had a mini fridge and small coffee-making area. The bed was clean and comfortable. The downside was the arrangement of the breakfast area. As the seating and food are on opposite sides of the main automatic sliding doors into the lobby, so that walking between the two, cold air was often let in onto us and our food.
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2023년 12월 28일
Hello Wheaton, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2024년 1월 31일
Hi Allison, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2023년 12월 18일
Hello Suzanne, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

6/10 - 괜찮아요

Shirley

2023년 12월에 2박 숙박함
답변 제공: George M. 님, 2023년 12월 19일
Hello Shirley, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness of the hotel was superb. I appreciate staying in a nice and clean environment because it makes me feel like i am at home.
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2023년 12월 18일
Hello Marilyn, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations and helpful staff members. Happy travels to you, and we hope to see you again soon!

6/10 - 괜찮아요

Eileen

별로예요: 직원 및 서비스
Give some thought on room assignment
Hotel was basically empty, I was assigned a room on the traffic side. And then someone was assigned the room right above me and when they took a shower at 6am (perfectly acceptable time), it sounded like they were taking a shower in my room (perfectly unacceptable).
2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2023년 12월 15일
Hello Eileen, Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations this time. We strive to provide every guest with an excellent experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Corbin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid hotel. Clean with no issues
답변 제공: George M. 님, 2024년 2월 13일
Hello Corbin, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Damon

2023년 12월에 1박 숙박함
답변 제공: George M. 님, 2023년 12월 8일
Hello Damon, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and accessibility.
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 29일
Hello Jonathan, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations, helpful staff members, and convenient location. Happy travels to you, and we hope to see you again soon!

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the best hotel we have stayed at in very long time. The staff was extremely friendly especially the breakfast attendant. We would definitely stay here again.
2023년 11월에 3박 숙박함
답변 제공: George M. 님, 2023년 11월 28일
Hello Shelley, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean! Bed was comfy and we really liked the pillows. Breakfast had a lot of choices.
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 24일
Dear Jennifer, Thank you for sharing your experience at our Holiday Inn Express Fremont. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Trisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect except the indoor pool was freezing.
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 22일
Hello Trisha, Thank you for taking the time to review our hotel and for bringing this to our attention. We take these matters seriously and are working quickly to resolve the issue. We are glad to hear you had an overall excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Ronald

출장 여행
HI express!
The place was really great especially the Pancake machine! The breakfast and coffee was great too! Holiday Inn Express is my go to for on the road stay place!
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 17일
Hello Ronald, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont - Angola area.

10/10 - 훌륭해요

Melvin

2023년 11월에 2박 숙박함
답변 제공: George M. 님, 2023년 12월 8일
Hello Melvin, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 17일
Hi Christine, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 3일
Dear David. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Hannah

2023년 10월에 3박 숙박함
답변 제공: George M. 님, 2023년 11월 22일
Hello Hannah, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont / Angola area.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: George M. 님, 2023년 10월 30일
Hello Jason, Thank you for your wonderful review and rating! We look forward to having the opportunity of welcoming you back on your next visit to the Fremont area.

10/10 - 훌륭해요

tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 30일
Hello Tamara, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 - 좋아요

Yolande

2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 17일
Hello Yolande, Thank you for taking the time to review our hotel. We are glad to hear you had a great stay and we look forward to welcoming you back again soon!

8/10 - 좋아요

Kyle

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty good.
Nice, newer, clean hotel. It’s a dull area but that’s expected. The water smelled terrible. I could smell it as soon as I walked into the bathroom. Definitely did not drink it and recommend bringing water. Free breakfast which was really good.
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 23일
Hello Kyle, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Happy travels to you, and we hope to see you again soon!

10/10 - 훌륭해요

Darl

2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 11월 17일
Hello Darl, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Marilyn 님, Haverford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: George M. 님, 2023년 10월 23일
Hello Marilyn, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 16일
Hello Philip, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스
When we pulled down covers someone had placed a rubber spider on sheets . Scared us enough to leave the hotel . If someone could do this what else could they do ?
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 17일
Dear Rachel, I apologize for any distress caused by the incident with the rubber spider in your hotel room. It is indeed concerning when such pranks occur, as they can raise questions about the overall security and trustworthiness of the establishment. While I cannot speculate on the intentions or actions of individuals, it is important to address this issue. Management has made aware of the incident so they can investigate, take appropriate actions, and ensure the safety and comfort of their guests. Once again, please accept our sincerest apologies for any inconvenience caused. We hope that you will give us another chance to provide you with the exceptional service that we are known for. We look forward to the opportunity to welcome you back and ensure a truly enjoyable stay.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Was not a good place for walking; staff thought the area unsafe due to "teenagers". Also not much in the way of food within walking distance. Though dinner at 'Timbucktoo' (family owned and run restaurant down the street) quite good.
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 13일
Hello Lawrence, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

10/10 - 훌륭해요

charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway
2023년 10월에 2박 숙박함
답변 제공: George M. 님, 2023년 10월 10일
Hello Charles, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Friendly stafd
Hotel was nice as well as our room. Staff were very friendly. Convenient breakfasr
2023년 10월에 2박 숙박함
답변 제공: George M. 님, 2023년 10월 10일
Hello Carol, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
We had a great stay! Bed was very comfortable. Room was clean and breakfast was delicious. Will stay there when we are passing through again.
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 9일
Hello Joyce, Thank you for sharing your comments with us. We are thrilled to hear that you appreciated our clean accommodations, helpful staff members, and convenient location. Happy travels to you, and we hope to see you again soon!

10/10 - 훌륭해요

KEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 9일
Hello Ken, Thank you for taking the time to review our hotel. We are glad to hear you had an excellent stay and we look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Deidre

별로예요: 청결 상태
Room looked like it wasnt cleaned. Bed was good, bathroom was filthy with coupld dead bugs and floor not washed, and toilet had spots inder rim, and all sirfaces looked like not washed. On top of that property charged me room when i already laod expedia. So now disputing charges. I have pictures
2023년 10월에 1박 숙박함
답변 제공: George M. 님, 2023년 10월 6일
Hello Deidre, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide exceptional service and a comfortable environment for all our guests. It is disheartening to learn that we fell short of meeting your expectations. We understand the importance of a seamless and enjoyable stay, and we are truly sorry for any inconvenience you encountered. Our team has been briefed on the matter, and we are implementing additional training and quality control measures to prevent similar incidents from occurring in the future. We look forward to the opportunity to welcome you back and ensure a truly enjoyable stay.

10/10 - 훌륭해요

Fred

2023년 9월에 1박 숙박함
답변 제공: George M. 님, 2023년 9월 29일
Hello Fred, We're absolutely delighted you had an amazing stay with us, and we can't wait to have you with us again soon!