숙박 시설 정면 - 저녁/밤

호텔 리우 플라자 뉴욕 타임스 스퀘어 여행 후기

4 out of 5
호텔 리우 플라자 뉴욕 타임스 스퀘어
305 West, 46th Street, Manhattan, New York, NY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 3697개 이용 후기 중 2356개" "
평점 8 - 좋아요. 3697개 이용 후기 중 811개" "
평점 6 - 괜찮아요. 3697개 이용 후기 중 273개" "
평점 4 - 별로예요. 3697개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 3697개 이용 후기 중 137개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SEUNG MIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hee Sung

2023년 11월에 3박 숙박함

8/10 - 좋아요

HANSOL

연인과의 여행
별로예요: 직원 및 서비스
장점 : 타임스퀘어와 가깝고 위치가 너무 좋았어요. 조식도 진짜 잘나왔어요. 호텔뷰도 시티뷰 좋았어요 단점 : 처음 들어갔을때 쾌쾌한 냄새가 났고 베개에서도 머리안감은 사람 냄새? 같은게 났고, 샴푸가 비어있어서 채워달라고 메모했는데도 안채워놔서 비누로 머리감았어요. 직원들은 친절하진 않지만 불친절하지도 않았어요
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

jaehong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사 매우 만족스러웠습니다.
타임스퀘어 인근에 위치하여 주요 명소 접근성이 매우 좋습니다. 맨하탄 중심이라 룸 크기는 작으나 직원들은 대체로 친절합니다. 가장 만족스러운 부분은 맛있는 아침식사입니다. 싱싱한 과일과 야채 등 다양한 메뉴와 청결함이 너무 좋았습니다. 저희는 9일 후 다시 투숙할 예정입니다. 감사합니다.
2023년 2월에 3박 숙박함
답변 제공: RIU Plaza New York Times Square Online Reputation 님, 2023년 2월 16일
Dear Jaehong,We really appreciate you leaving your nice remarks.It is wonderful to learn you were satisfied with your recent stay and you enjoyed it.Thank you very much, Jaehong, for your stupendous evaluation.Hoping to welcome you again.Kindest Regards!Hotel RIU Plaza New York Times SquareOnline Reputation Management

10/10 - 훌륭해요

Do Joon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second time!
It's our second time to stay here. As before, we were satisfied with this hotel. Its location, service, and cleanness made our NYC journey great fun.
2022년 11월에 6박 숙박함

10/10 - 훌륭해요

Do Joon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel
Personally I'm not too fond of New York because the city is dirty and noisy. This time, however, Riu Plaza made the trip better. It provided my family with the cleanest and the most quite place in the city.
2022년 4월에 5박 숙박함
답변 제공: RIU Plaza New York Times Square Online Reputation 님, 2022년 5월 9일
Dear Do Joon, Your praise lets us know we are succeeding! Thank you, Do Joon. We very much look forward to hosting you again. Have a great day! Hotel RIU Plaza New York Times Square Online Reputation Management

6/10 - 괜찮아요

SU

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대부분 만족했지만, 룸 청소를 좀 게을리 한다는 생각이 들었습니다. 일과를 마치고 돌아와보면 채워놓지 않은것들이 매일 있었고, 베개 커버를 더러운걸로 바꾼건지 안 바꾼건지, 청결하지 않은 상태로 잠을 자야했습니다.
2021년 12월에 5박 숙박함

6/10 - 괜찮아요

Kim

출장 여행
리우호텔 후기
타임스퀘어와 전철역이 가까이에 있어 인근 이동시 편리하나 다만 밤에는 주변 소음으로 인해 조금 시끄럽스니다. 호텔방은 생각보다 작았고 조식은 나쁘지 않은 편입니다. 객실정리는 매일 해주나 서비스는 그리 좋진 않습니다. 수건이 빠져있거나 청소 등이 제대로 되지 않았습니다.
2021년 10월에 5박 숙박함

10/10 - 훌륭해요

Yoseop

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

4/10 - 별로예요

Min Geun

좋아요: 청결 상태
별로예요: 객실의 편안함
The air conditioner was not working
The room was too cold. I asked the heater should be repaired because of not working. The engineer came and fixed the heater but it was not working at night. The other things were not bad. Because of my bad sleeping, my conditions were bad everyday.
2021년 10월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2021년 10월 18일
Dear Min Geun, Thank you very much for choosing us and for sharing your review about your last stay. Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations. Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority. Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience. With our best hopes we remain, Hotel Riu Plaza New York Online Reputation Manager

10/10 - 훌륭해요

Rosalie

2021년 8월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용 후기
엄청 깨끗하고 좋아요 단점은 방안에 커피포트가 없어서 뜨거운물을 먹을수가 없었습니다. 그것말고는 다 너무 편하고 깨끗했어요!
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추
서비스 후지고 맨하튼 대비 해도 방 너무 작고 수압도 너무 낮음 최악의 호텔임
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Florence Adrienne Rouque épouse

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel propre et bien placé Chambre correct mais pas du tout insonorisé on entende bcp les voisins avec un enfant qui a hurlé toutes les soirées et à partir de 6h du matin Le personnel ne fait aucun effort pour les français il refuse d’utiliser Google traduction Je ne retournerai pas dans cette hôtel
2024년 4월에 2박 숙박함

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice property, good location. Staff is friendlier at a prison. Rooms need an update, dingy throw pillows and weird bed covers. You also give a pressed ham to anyone in the room whilst taking a shower, which was strange and unnecessary. Good breakfast.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. The rooms were clean and the breakfast was great!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Nicolas Bernard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magnifique hôtel, propre, chambre et lit confortables. Vue au top. Le personnel est accueillant et bienveillant.
2024년 4월에 6박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 23일
Cher Nicolas Bernard,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

MaryAnn

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great quiet room, convenience for the place,
2024년 4월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 19일
Dear MaryAnn,Thank you for your great review and for spending time with us at the Hotel Riu Plaza New York Times Square.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Yumi 님, SEATTLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

ivan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Starting the day with a hearty breakfast is the right way to experience walking in NYC.
2024년 4월에 6박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 17일
Dear Ivan,Thank you very much for your fantastic review, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Ivan, and we look forward to hosting you again soon.Kindest wishes,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were small but clean. I reserved a double room and got 1”king” size that was more like a queen. Breakfast buffet was just ok. Evpensuve for one night.
2024년 4월에 1박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 17일
Dear Mary,Thank you for sharing this information with us, it is helpful when implementing the adequate measures.We regret to read that despite our best efforts, your experience did not live to your expectations.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Your feedback will be taken into consideration.Best Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Julie

연인과의 여행
Séjour parfait!
2024년 4월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 18일
Chère Julie,Ce fut un véritable plaisir pour nous de recevoir vos commentaires élogieux et de constater que vous avez beaucoup apprécié les différents aspects de l'hôtel qui ont contribué à votre expérience très satisfaisante. Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Muhammad Umar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location, wonderful experience. Just a 2 min walk from times square
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 17일
Dear Muhammad Umar,Thank you very much, first of all, for choosing to spend a few days in our company.We are honoured to have been your hosts and to receive your kind comments.You can be assured that we will record your comments and take them up with the appropriate departments.We look forward to the opportunity to welcome you back in the not too distant future.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

6/10 - 괜찮아요

Yaakoubi

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Vind het een beetje jammer dat er geen koffie of thee was in de kamer, 2 flesjes water op de eerste dag en dat was het. Miste ook een bad. Een minibar zou toch fijn geweest zijn. Met vriendelijke groeten Samira Yaakoubi
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Zakiya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Repu 님, 2024년 4월 17일
Dear Zakiya,Our staff feel rewarded when reading such positive feedbacks. We will forward your feedback to the personnel, they will be delighted to read your evaluation.Thank you very much!We look forward to working for you again soon.Have a wonderful day, Zakiya!Warmest Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 - 좋아요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Riu Plaza was a good choice for our needs. Convenient, clean, friendly staff. Breakfast included was a plus. Beds were comfortable, room/bathroom were clean. Price was right. I would recommend this hotel to anyone.
2024년 4월에 1박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 17일
Dear Joan,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much.We hope you come back soon!Kindest Greetings, Joan,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

6/10 - 괜찮아요

Sandro

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alma Ximena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location and well maintained property. Staff was mostly friendly and room was clean.
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 15일
Dear Alma Ximena,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Plaza New York Times Square. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Humberto 님, Bogota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta muy bien localizado, buen servicio, habitaciones silenciosas, es una buena opcion para quedarse en Manhattan
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Apreciado HumbertoGracias por su estupenda valoración,Estamos felices de saber que disfrutó de unas inolvidables vacaciones entre nosotros, además nos alegra conocer que sus sensaciones fueran tan positivas en general, pues es para nosotros un reconocimiento a nuestro esfuerzo diario.Ojalá vuelva pronto a visitarnos, aquí le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 - 좋아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Riu Plaza New York Times Square is located in the heart of New York and not far from Penn Station, which is convenient if you arrive in Newark and take the train for the transfer. The hotel offers - which is always difficult to get - triple rooms. Two large beds and a sofa bed that offered really good sleeping comfort. The rooms are spacious enough, modern and attractively designed, with closet and safe. Very nice bathroom. We stayed on the 21st floor and had a great view of the Hudson. If you have temp neighbors, you notice that it is a bit noisy. Fortunately, this was only the case for two nights. There are three slots for the breakfast buffet. We are expressly warned about the 8-9:00 am slot. There are several queues of guests in the lobby, just like at airport security. The staff manage everything with a great deal of professionalism, which is admirable. The buffet is really recommendable with fresh fruit, salmon, cold cuts and salad, cheese, cereals, quark, scrambled eggs, bacon and warm side dishes, guacamole etc. But as I said: either early or late breakfast. Otherwise you have to queue. Overall, I can recommend the hotel in good conscience.
2024년 3월에 8박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 12일
Dear Christian,Thank you so much for choosing us and for your fantastic ratings.Nevertheless, we take note of your observations and we will pass them on to the departments in charge, in order to continue working to improve our service.Thank you very much for being our guest.Hoping you visit us again very soon.Caring Greetings,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Ayrem

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly! Easy to check in, safe location and walkable from everywhere
2024년 4월에 1박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 12일
Dear Ayrem,We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!We cannot wait to host you again soon for another amazing experience.Loving Regards, Ayrem,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Ashleigh Jade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another excellent stay at the RIU Plaza Times Square hotel. Check in was quick and the staff were really friendly. Rooms are spacious and the shower was really powerful. The breakfast was excellent however it is busy all of the time so expect to wait. The queuing system is very efficient so it wasnt too long. Right next to times square and broadway with subway stations only a few minutes walk - the best location in Manhattan. Looking forward to our next stay.
2024년 3월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Dear Ashleigh Jade,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

stephanie 님, Chicago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and the breakfast had a lot of nice options. Staff was very friendly and the hotel was clean. The only complaint is there is no coffee machine in the room.
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Dear stephanie,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and the staff was extremely kind and helpful!
2024년 4월에 1박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Dear Robert,Thank you so much for choosing to stay with us and your kind feedback! We love to hear you had a great experience. We hope to welcome you back soon. With appreciation, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Great staff! Not enough dining options for later in the day on the property.
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Dear Theresa,We would like to thank you for taking the time to a positive review. We are so glad you enjoyed your stay and we hope that we will be able to welcome you back to the hotel in the near future. All the best, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, clean place. Staff was always friendly! Cozy, clean rooms.
2024년 4월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 11일
Dear Jessica,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 - 좋아요

Stephanie

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: 1 block from Times Square Tons of restaurant options including some that are in the hotel Sleeping accommodations for 6 people in one room Friendly staff Cons: We were unable to try the breakfast buffet because the line was extremely long both days we were there. The room sleeps 6 but we had to shower with the bathroom light off. The shower wall which faces the bed space is frosted glass. So traveling with our teenagers made that a little awkward. Elevators can be very busy (it is New York after all) but this can lead to wait times just to get up or down. Overall would definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 12일
Dear Stephanie,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.Please do not doubt that we will take note of your comments in order to deal with them with the relevant departments and continue to improve every day.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

ALLYSON

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in a great location, close to Times Square without the crowds. We were on a higher floor and it was very quiet. The check-in process was efficient and every staff member we interacted with was polite and knowledgeable. Our room was clean and a decent size for NYC. Would definitely recommend this hotel to travelers, especially those (like us) with small kids needing a space that sleeps 5 in one room. The free breakfast buffet was a plus!
2024년 4월에 3박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 12일
Dear Allyson,Your fabulous ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We will pass on your great evaluation to our beautiful staff!Thank you very much, Allyson.Wishing you a beautiful day.Caring Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful time staying at this hotel. The staff went out of their way to help us. Definitely will stay there again.
2024년 4월에 1박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 11일
Dear Karen,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Jorge I

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast buffet was great.
2024년 3월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 11일
Dear Jorge I,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

6/10 - 괜찮아요

Zara

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ho soggiornato al RiuPlaza e mi sono trovata molto bene. Lo consiglio
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Megan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very rude especially the morning buffet staff. If it weren’t for the location I would have rated 1 star.
2024년 4월에 2박 숙박함
답변 제공: Hotel Riu Plaza New York Times Square Online Reput 님, 2024년 4월 10일
Dear Megan,Thank you very much for choosing us and sharing your opinion.Nonetheless, we regret to learn of your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Top

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything about the property. Breakfast is so good. Staffs are friendly nd work professionally.
2024년 3월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 10일
Dear Top,We would like to thank you for sharing your feedback on your recent stay at our resort. It is great to learn that you had a good experience. We are looking forward to hosting you again soon. Best Greetings, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having Spanish speakers in Reception/Lobby. The breakfast was more than great!
2024년 3월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 10일
Dear Maria,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 - 훌륭해요

Selma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함