여러분의 사랑스러운 피드백과 환상적인 평가에 감사드립니다. 나는 당신이 다른 피드백에 두려워하지 않고 자신을 찾아서 즐거운 시간을 보낸 것을 기쁘게 생각합니다. 피드백은 때때로 순간에 있으며 우리가 실제로 그것을 받아들이고 서비스를 개선하기 위해 노력하고 있음을 보여줍니다. 우리는 다시 당신을 환영하기를 고대하고 있습니다. 감사합니다. Stefanie, Guest Experience Manager

귀하의 의견과 평가에 감사드립니다. 유감스럽게도 숙박에 만족하지 못했다는 사실에 대해 유감스럽게 생각합니다. 서비스 수준을 개선 할 수 있도록 직원과 후속 조치를 취하고 귀하의 의견을 공유하고 향후 다시 귀하를 환영 할 수 있기를 바랍니다. 감사합니다. Stefanie, 게스트 경험 관리자

Thank you so much for your amazing rating!

Thank you very much for your great feedback!

Thank you so much for your amazing rating JEEHYUN!

That's lovely, thank you so much!

Thank you very much for your feedback which we will happily share with the SeaLife Center the aquarium and lift belongs to. I am sorry you were not satisfied with your visit there. We hope you enjoyed your stay with us here in the hotel and will be back with us again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you very much for your feedback in regards to the water in our minibar. It does indeed state on the Label that it is complimentary for our Radisson Rewards loyalty scheme members and I am sorry that this was not explained on arrival. I will forward your comments to our Food and Beverage Manager who will look into this and take this up with the team. We hope you enjoyed your stay otherwise and will visit us again in the future. Kind regards, Stefanie, Guest Experience Manager

Dear HYUNJI, thank you so much for taking your time to review your stay. We are so happy that you had a nice time. It would be lovely to welcome you back. With best wishes,

Thank you so much John!

Thank you for your comments Ayman. We value your feedback and are sorry that you did not enjoy the upgraded room which is a suite however the bathroom is suitable for guests using a wheelchair. The room service service charge is indeed EUR 6,00 per offer as advertised however I would agree that this can be looked at. We would love to welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you Leor for your lovely comments. We are delighted and hope to be able to welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you so much for the amazing rating. We hope to be able to welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Dear George, thank you very much for taking your time to write about your recent stay with us. We are so happy you had a nice time and hope you will be back with us again in the future. Kind regards, Stefanie, Guest Experience Manager

Dear Brad, thank you so much for your lovely review and your feedback. We are delighted to receive your praise and so happy that you and your family had a nice stay with us. We hope to be able to welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you Caroline, we are delighted to receive your rating!

Thank you so much Desmond!

Thank you so much Reza for your feedback!

Liebe Veronika, herzlichen Dank für die schöne Bewertung. Wir freuen uns, wenn Sie bald wieder unser Gast sind. Viele Grüße, Stefanie, Guest Experience Manager

Thank you so much!

Dear Rodrigo, thank you for your rating. I am sorry it was not higher and would love to learn more about your stay with us and where we could have improved our services. We hope that we can welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Vielen Dank Jan! Wir freuen uns sehr.

Thank you Lior for your high rating

Vielen Dank Hans, wir freuen uns sehr!

Thank you for your feedback Andreas. The Berlin marathon is a huge deal in Berlin and I agree that we should have been more pro-active in regards to informing our guests. I am sorry we missed this opportunity to delight you. Hope you made it home okay and that you will be back with us again. Kind regards, Stefanie, Guest Experience Manager

Thank you so much Julie!

Thank you very much Javier, this means a lot to us!

Thank you so much MP!

Dear Robert, thank you very much for your lovely review and your feedback. We love your passion for our hotel and hope to be able to welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you Jackie for the feedback. I am sorry for this and hope you enjoyed your stay with us otherwise. We will look forward to welcoming you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you David! We value your rating and feedback and hope that you will be our guest again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you very much for your review and your feedback. We are delighted and much hoping that you will be back for an extended stay again in the future. Kind regards, Stefanie, Guest Experience Manager

Thank you so much Victoria!

Thank you for your rating J.O.

Kære Rasmus, mange tak for din venlige bedømmelse og dejlige kommentarer. Vi er glade for og ser frem til at byde dig velkommen tilbage igen i fremtiden. Med venlig hilsen Stefanie, Guest Experience Manager

Daer Frank, tusen takk for dine flotte kommentarer og vurdering. Vi tar tilbakemeldingene dine med oss - både ros og dine mer kritiske poeng og ser frem til å ønske deg velkommen tilbake igjen i fremtiden. Vennlig hilsen Stefanie, Guest Experience Manager

Thank you Michelle N. This is lovely to read for the team and we hope that we can welcome you back again in the future. Kind regards, Stefanie, Guest Experience Manager

Daer Nina Gravgaard, tusind tak for din ros og fordi du tog dig tid til at dele den med os her. Vi glæder os meget til at byde dig velkommen tilbage igen i fremtiden. Med venlig hilsen Stefanie, Guest Experience Manager

Thank you for your rating brian!

Kära Filip, tack så mycket för ditt fina betyg och vänliga kommentarer. Vi kommer att dela din feedback om laddstationen med det offentliga bilparkeringsföretaget - jag är säker på att de är medvetna men mer feedback hjälper. Vi hoppas att du kommer att vara tillbaka hos oss igen i framtiden. Vänliga hälsningar, Stefanie, Guest Experience Manager

Glad you agree Rhonda :) We love it too. Hope to see you again. Best wishes, Stefanie, Guest Experience Manager

Kära Rebecca, tack så mycket för din recension och dina kommentarer. Vi är glada över att få din fullständiga poängbetyg och ser fram emot att välkomna dig tillbaka igen i framtiden. Vänliga hälsningar, Stefanie, Guest Experience Manager

Dear David, thank you so much for your detailed and fun review. We loved reading how much in detail you enjoyed and looked at your hotel experience. This is lovely and we would love to share more quirks with you once you are back to our hotel. See you soon. Best wishes, Stefanie, Guest Experience Manager

Thank you so much Mehmet for your excellent rating!

Beste Krishnaparkash, bedankt voor uw beoordeling en mooie opmerkingen. Zo jammer van het online uitchecken - bedankt voor het vermelden hiervan. We zullen dit opvolgen met IT en hen de verbinding tussen alle systemen laten verbeteren. We kijken ernaar uit u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet, Stefanie, Guest Experience Manager

Dear Douglas A., thank you so much for your comments and excellent rating. We are super happy and hope that you will be our guest again soon. Kind regards, Stefanie, Guest Experience Manager