로비 좌석 공간

부에나 파크 그랜드 호텔 & 스위트 여행 후기

3 out of 5
부에나 파크 그랜드 호텔 & 스위트
7762 Beach Blvd, Buena Park, CA

이용 후기

5.6
평점 10 - 훌륭해요. 1452개 이용 후기 중 255개" "
평점 8 - 좋아요. 1452개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 1452개 이용 후기 중 271개" "
평점 4 - 별로예요. 1452개 이용 후기 중 266개" "
평점 2 - 너무 별로예요. 1452개 이용 후기 중 438개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

SEONG WON

2023년 4월에 15박 숙박함

2/10 - 너무 별로예요

Jun

2023년 2월에 1박 숙박함

4/10 - 별로예요

Jinho

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악 숙소...불친절, 더러움
매일 청소를 안 해주는게 원칙이라고 하네요. 예전 래디슨호텔이었을때 머물렀던 좋은 기억으로 다시 머물렀는데 너무 형편 없어졌어요. 세변대 물 내리는 것도 고장나고, 변기 물은 밤새 새고, 옆방 소리 다 드리고...정말 최악이 되었네요. 다시는 안 갈겁니다.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Sean

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brocken TV remote. Never fixed for 4 days.
Brocken TV remote. Never fixed it for 4 days. No watching TV. No cleaning the room for staying. Very noisy out side parking lot.
2022년 4월에 4박 숙박함

4/10 - 별로예요

Sangtaek

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Jesse B. 님, 2022년 1월 21일
Hello Sangtaek! Thank you for staying with us! We hope you enjoyed staying here and hope you come back again soon! -Jesse (front desk agent)

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How big the rooms were and walking distance from everything
2024년 3월에 2박 숙박함

4/10 - 별로예요

Danielle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here while we visited Disneyland, in our room the air didn’t work, there was only 1 remote to work both TVs, when housekeeping came to clean our rooms all they did was took the garbage and dirty towels nothing was actually cleaned, they never left any new towels, we always had to go down to the front desk and ask for face towels, the front desk employee was sweet and very helpful, I wouldn’t recommend this hotel if you plan on visiting Disney
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Stephanie

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zach, the guy working the front desk was extremely rude and very unprofessional!!!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Carla

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함

8/10 - 좋아요

Armida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and price. If the beds were supposed to be Queen size def didn’t feel like it. Overall our 3rd time staying there, so not that bad.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Fermina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
First room provided was a big roach in the bathroom. Room service did not sweep the floor, during my 7 day stay, 2 times fixed the beds, they did changed the towels. The place is in a great location.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Lorena

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We had a weird situation in the hotel
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Danyelle

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything needs updating. Furniture chipped and dirty. Noisy road.However, pool and jacuzzi were clean and nice. Also convenient for Knottsberry Farm. Cost was ok for the hotel.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Connie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We was supposed to have 2 queen beds, they were full size. No individual A/C in the room. There was nothing in the very large bathroom to set anything on, the sink was small, no counters, the toilet was mounted to the wall with no holding tank. No extra TP, 3 bath towels, 2 hand towels & 2 wash cloths for a party of 5. And no hair dryer. I will stay again, I felt safe, it was clean and everyone was friendly
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jorge

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
nice place to stay just wify was not working
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

David 님, Kurrajong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overall stay was good but the property needs updating badly as it is run down and looking tired. We stayed 10 years ago and the place was busy and vibrant but not the case this time. Staff were friendly and helpful and hopefully they invest in upgrades as the location is great
2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Heidi

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken toilet 3 times, ride maintenance, manager won’t call back. Front desk when toilet broke second time said maintenance left and hotel sold out so deal with it. Told us to take loss off and flush it from there and when wet food a hose flew off spraying water everywhere flooding our bathroom while I was on the phone work front desk. She then said she will try to get someone to come back and she would call me back. 20 minutes later maintenance knocked on the foot with no call back. He complained be had to come back and said not to call again be won’t come back. He was very ride. We said we’d rather not have to call and just have a working toilet like we paid for. When wet flush checked in the toilet didn’t work and it took two hours to get it fixed and when wet checked out it would flush again. And again like I said, management will not return my call. Will not return to this facility again. Am returning to the area in a few weeks and very disappointed we can’t stay there again.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Maria

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jose

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checking in and the personal were absolutely wonderful.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Dustin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I left 45 minutes after checking into my room. DO NOT STAY AT THIS HOTEL!!! Pictures on their site are VERY deceiving. It does NOT look like this. If you're in town with your kids do NOT expose them to this potential risk. This place is absolutely filthy. Entered my room and it did "appear" to be clean. Unfortunately the odor that hits you the moment the door opens is incredibly overwhelming. What smell was being covered up??? This should have been red flag #2. Limited options I decided to suck it up for the night. Within an hour the chemical smell was so bad I started to get a headache and nausea to the point of nearly vomiting. Grabbed my luggage, went to the desk and said I cannot stay here, explained why very calmly and asked to be refunded. Desk agent was kind and said manager will call you later to discuss. NO CALL. I called the next day, he was apologetic and said would investigate and call me back in 20 minutes. I called an hour later and was told the manager went home for the night. 12 HOURS later I received a call and was told there is no issue, no odor in the room, cleaning supplies used were unscented and he's happy to give me an $18 credit for a room I sat in for an hour. I stay in hotels nearly 48 weeks out of the year travelling for work and have never done this, much less at 9pm at night. Asked him if he thought I was lying and his response was "sir, you can call yourself a liar if you want" but their is no issue with the room.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Jazmine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is horrible
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Antonio

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
El hotel bastante deteriorado aunque la habitación estaba relativamente limpia no tuvieron toallas suficientes para todos es más solo nos dieron una para 6 personas, un ascensor no funcionaba y mal atención

4/10 - 별로예요

Sean

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room stank and AC had a loud cricket sound. Switched rooms and the shower head was moldy all over. Asked them to clean it and they said they would and no one ever did.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Stephanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The lights did not work. It smelled moldy. It made sense after turning the ac on water was leaking like a rainfall in the room
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nick

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the price, needs some updating but overall good staff was nice
2024년 2월에 5박 숙박함

4/10 - 별로예요

Caridad

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Have to improve cleaning and maintenance
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Marie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
None
2024년 2월에 7박 숙박함

4/10 - 별로예요

Fernando V Garcia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Doris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is clean and very spacious (has separate living area), staff are very helpful and accommodating. Great location, close to a lot of dining places. Walking distance to knott’s berry farm and 10 minutes away from disneyland. Perfect for groups and families.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Julius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price was bery fair
2024년 2월에 1박 숙박함

8/10 - 좋아요

Alma

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Super cute hotel. Wish it was more updated. Has a lot of potential.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Nath

아이를 동반한 가족 여행
The place needs a remodeling. Some rooms window were boarded up. Interior wise. The shades on the door entrance was a little off(can’t closed tightly. Bathroom door lock was broken. Neighbor was noisy late in the morning hours. Overall we had a nice stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

PATRICIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is nice. Restaurant under Construction did not state in website.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
There was only one staff at the desk. So there was a wait and a line to check in. The hotel room didn't have a welcome book to give us info to the WiFi network, how to call for room service or food service, where the gym is located, or pool hours. There was no USB outlets. And the bathroom sink kept getting plugged up with dirty water at night. They layout of the room was cozy.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Keisha

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
If you want a quick stay that is cheap definitely the place to be. The facility is old and a little run down. The rooms need an update and paint! Some of the windows were broken in the facility seemed a little off putting. The bathroom tub needs updating! The rooms seemed cleaned but when you look at the detail you could see a lot of areas they missed. The AC was non existent it was very cold and the heater didn’t work. Like I said if you wanna stay somewhere cheap on a budget this is the place but don’t think it’s luxury suite.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Shavanna

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very outdated and dirty. The room smelled like a strong cleaner which gave me a headache. The heaters did not work and they did not provide extra blankets. There were no towels when I checked into my room. And the towels I was given later were so old and gross I ended up buying towels and lien. This is definitely a you get what you pay for hotel. Only one elevator was available for use during my stay and the stairs door was locked? Seems like a fire hazard but whatever.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Haroon

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Kaylee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Gary

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The proximity to attractions is awesome. Dining, entertainment, access to freeways. This place was probably amazing 25 years ago. Sadly, not the case anymore. Broken hardware inside of room, rusted shut sliders with no screens, humid rooms with inconsistent air condition. Non functioning lights. I am not one to talk bad about any place but I was sorely disappointed in my stay and surprised Radissons name is associated with the facility. The staff was very helpful and did what they could when they were able, but the property itself needs a rehabilitation from ground up. For the location, I really hope they turn the facility around. For now, it’s dated, uncomfortable, and the rooms are unsafe for small children.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 1월에 2박 숙박함

8/10 - 좋아요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Blanca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. The lady at the desk was very helpful.
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Jenny 님, Reseda

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing like the pictures. The first room we were put in had roaches and mold. They moved us to another room thw air conditioner wasnt working. Third room no air conditioner. We had to keep moving with all my kids until i gave up and stayed in the 3rd room. I also ended up getting stuck in the elevator. Terrible experience we will never be going back.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Margaret

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property must have been beautiful when it was built but in its current condition it needs many, many repairs. The air conditioning doesn’t work in 2/4 rooms we rented. The sinks struggle to drain. Most of the lamps and lighting are barely holding together. Some rooms had televisions, some did not. When approaching the property from the parking lot there is boarded and broken out windows all along the first room floors, not an amazing look. I also booked 4 rooms and they wanted to charge each of my rooms on my card separately, along with another additional $150 deposit, which my bank immediately flagged as fraud and we had go in and manually approve everything. There was only ever one staff present on the property during the entire stay. Sadly, I would recommend a different place for anyone traveling with kids or looking for a comfortable place to stay.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Sandy

아이를 동반한 가족 여행, 출장 여행
The rooms where not clean at all, floors where super dirty
2024년 1월에 1박 숙박함

4/10 - 별로예요

Ana

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We could have done better, Probably wont ever come back here, We expirienced A robbery last night And a car getting broken into. Not the best spot very ghetto. Not to forget My room was super dirty, Floors and Bathroom. I have pictures Of everything before we got their and after too just incase they wanted to charge anything on me.
2024년 1월에 1박 숙박함