ive been to a ramada before and really liked it but this one was old, outdated and even when looking from the outside, the building needs a clean and claustraphobic, particularly the bathrooms.
staff were not friendly whatsoever, they looked like you was bothering them every time at reception and on the booking was informed had breakfast included, but this wasnt the case. the room was not secure, the door was damaged, was noisy and the location is not ideal location if you wanted to go to town centre or shopping.
kettle wasnt working, tv kept freezing and remote needed a clean, phone didnt work so couldnt check if there was room service or any amenities available or even contact reception under any circumstance.
i even emailed asking about the breakfast because expedia and the ramada website said conflicting things.....im still waiting for a reply!