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레지덴자 자나르델리 여행 후기

레지덴자 자나르델리
Via Giuseppe Zanardelli 7, Rome, RM

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 110개 이용 후기 중 49개" "
평점 8 - 좋아요. 110개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 110개 이용 후기 중 8개" "
평점 4 - 별로예요. 110개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 110개 이용 후기 중 2개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

JungHwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전체적으로 만족합니다! :) thank you!
처음 막 도착했을때는 밖이 어둡기도 하고 건물 자체가 100년 이상되보여 괜찮은 건가 했는데, 일어나보니 왠걸. 침대도 너무 편해서 잘잤고, 조식도 너무 만족 스러웠고, 건물도 너무 예쁘고 로마로마한 곳이였으며 위치도 어디든 걸어갈수 있는 중간이였다. 매일 청소도 해주시고 직원분들도 친절했다. 일주일동안 잘 지내며 로마를 즐겼음!
2019년 2월에 7박 숙박함

6/10 - 괜찮아요

Tong ho 님, 한국

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
추천하지는 않음.
스탭들이 친절하고 호텔 자체의 시설은 매우 양호하지만, 개미 같은 벌레가 있고, 객실 내에 습기가 있고 새 페인트 냄새가 심합니다.

10/10 - 훌륭해요

FERNANDO RAMOS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente Ubicación. Viaje con mi familia. Habitación doble con dos baños completos. Limpio, excelente estado. Situada en el 1er piso, es una residencia, el staff está por las mañanas; no espere un hotel con lobby 24/7. En ascensor es pequeño y de diseño antiguo, solo lo usamos para subir y bajar el equipaje, el resto del tiempo usamos las escaleras por ser un solo piso. No es conveniente si se está en silla de ruedas. Nos hospedamos con desayuno incluido que se escoje el día anterior. No existe comedor, se come en el cuarto. Con todo, el staff es muy servicial y amable. El lugar es bonito, limpio y en muy buen estado. Volvería a ir sin duda.
2022년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Michella

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and perfect location.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

yamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal agradable, lindo hotel con una habitacion muy acogedora y unos caramelos de chocolate y cafe excelentes
2021년 11월에 3박 숙박함
답변 제공: staff 님, 2021년 12월 9일
Querida Yamara, Gracias por elegir nuestro hotel y por darnos una alta puntuación. Esperamos conocerte en otra ocasión. Atentamente Personal

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We weren't able to stay at the original reserved hotel, they told us we were getting upgraded to another hotel near by. But, the other hotel was not walking distance to the batican which is what we originally wanted. The check-in process was not too easy. The room was a little smaller than what we hope. There was no parking. Overall the room was okay for just sleep and thats is it. We were disappointed on the last minute change they did for us. Also, no breakfast was included.
2020년 7월에 2박 숙박함
답변 제공: staff 님, 2020년 8월 6일
Dear Sirs, We are sorry for negative review. Due to Covid restricitions and new regulations many hotels in Rome are closed. This is the reason why we moved to our 4 star sister hotel. There was no parking in the Zanardelli either, it is not a lack of service. Kind regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super emplacement, très bonne literie. Petit déjeuner pas terrible. Pas de couette ni de couverture, juste un plaid.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
uper séjour
Petit Hôtel magnifique, bien placé (arrêt de bus). Petit dej complet. Chambre calme et literie confortable. Bref parfait pour notre séjour à Rome.
2019년 10월에 4박 숙박함
답변 제공: staff 님, 2019년 11월 21일
Cher invité merci beaucoup pour votre aimable critique. nous sommes impatients de vous rencontrer à une autre occasion. Sincères amitiés Personnel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: staff 님, 2019년 11월 6일
Thank you for your feedback. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Melhor custo x beneficio. Excelente localização. Atendimento ótimo, em especial da Ana Maria. O café da manhã não é dos melhores, mas atende.
2019년 9월에 3박 숙박함
답변 제공: staff 님, 2019년 9월 14일
Muito obrigado pelo seu feedback positivo Atenciosamente

8/10 - 좋아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, being greeted by AnnaMarie and Saddiq was a bonus, great staff that is very attentive and Courtuous.
2019년 7월에 7박 숙박함
답변 제공: Staff 님, 2019년 8월 22일
Dear Anthony, Thank you for your postive feedback and for appreciating our effort to help our guests. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Staff 님, 2019년 8월 7일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy cómodo, buena ubicación, personal muy atento. Recomendable.
2019년 7월에 4박 숙박함
답변 제공: Staff 님, 2019년 8월 7일
Thank you for your feedback!!

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Staff 님, 2019년 7월 17일
Thank you for your score Kind regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
comfortable room, good location, nice staff, breakfast ok
2019년 6월에 2박 숙박함
답변 제공: Renata 님, 2019년 7월 10일
Dear Guest thank you for your review! We hope to see you soon. Kind regards. Staff

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 4박 숙박함
답변 제공: staff 님, 2019년 6월 26일
Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
buena estadía pero con problemas con la tarjeta
El hotel esta muy bien ubicado a una cuadra de piazza navona, nos ofrecieron la noche que llegamos una picada de cortesía con vino y champagne. La habitación es pequeña pero funcional, muy limpia, el baño perfecto con buenas dimensiones, el agua sale bien caliente, para los que nos gusta es un detalle importante. El desayuno muy bien, pequeño el lugar pero hay bastante variedad. El problema que seguimos teniendo que es nos cobraron dos veces por la estadía y dese hace casi un mes estoy comunicándome con el hotel y con hoteles.com para que me devuelvan el dinero, siempre tuve respuesta pero es tanta la demora que me tiene preocupado. El tramite ahora parece que esta en curso pero sigo sin ver el movimiento con la devolución del dinero en mi tarjeta de crédito. El personal muy amable en todo momento.
2019년 5월에 2박 숙박함
답변 제공: staff 님, 2019년 7월 15일
Thank you for your feedback

6/10 - 괜찮아요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Algo caro
La solicitud de una cama extra es demasiado cara, 30 euros por noche, tampoco nos permitieron hacer uso del sofá cama que tenía la habitación y yo en la reserva claramente había dicho que viajábamos con nuestro hijo de 2 años.
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

Tiago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Very good hotel and very clean. The breakfast is good. The place is a little bit old but is located in a very nice place..
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

Ana Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendado
Hotel completamente limpio con excelente atención del personal (recepcionista) me encanto, completamente recomendado
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 11월에 2박 숙박함
답변 제공: Customer care 님, 2018년 12월 2일
Thank you for your feedback. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

An adequate if cramped room. One poor guy does everything, and it shows. Location was quite good, though.
2018년 11월에 2박 숙박함
답변 제공: Customer care 님, 2018년 12월 2일
Thank you for your feedback. Kind regards

8/10 - 좋아요

Arletta

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Miłe miejsce w dobrej lokalizacji.
Obsługa bardzo miła, pokoje codzienne sprzątane, trochę małe. Jedyna uwaga to miejsce, w którym są śniadania. Są jedynie 4 dwuosobowe stoliki, co i tak jest zbyt duża ilością w stosunku do wielkości pomieszczenia. Nie ma jak się nawet minąć.
2018년 11월에 3박 숙박함
답변 제공: Customer care 님, 2018년 11월 24일
drogi Gościu Dziękujemy za opinie i sugestie. weźmiemy pod uwagę twoje sugestie, abyśmy mogli ulepszyć nasze usługi. Z poważaniem personel

10/10 - 훌륭해요

samfa 님, rome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
personnel sérieux, accueillant et serviable localisation à deux pas de la place Novona, proche de toutes commodités, transport ... Chambre au calme, confortable Petit déjeuner diversifié, salé et sucré On recommande, une très bonne adresse sur Rome
2018년 10월에 4박 숙박함
답변 제공: Customer care 님, 2018년 11월 26일
Chère Samfa Nous vous remercions d’avoir pris le temps de publier votre belle critique sur Expedia.com. Vos commentaires positifs sont une récompense pour nous. Nous souhaitons vous revoir comme notre invité. N'hésitez pas à nous contacter chaque fois que vous souhaitez revenir. Sincères amitiés Personnel

8/10 - 좋아요

Alicia 님, San Francisco, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Property was clean, comfortable and within walking distance (.7-1mi) to several sights.
2018년 10월에 3박 숙박함
답변 제공: Customer care 님, 2018년 11월 24일
Thank you for your positive feedback. Kind regards

10/10 - 훌륭해요

Kathy 님, New Jersey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very accommodating. Location was really convenient and easy to walk to several of the tourist sites. Rooms were clean and perfect for a two night stay. I would recommend!
2018년 9월에 2박 숙박함
답변 제공: Customer care 님, 2018년 11월 24일
Dear Kathy, Thank you for your review on Expedia.com. We are glad you enjoyed our location. We look forward to accommodation you in another occasion. Kind regards

4/10 - 별로예요

Isabel Cristina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
O Hotel é decepcionante, bom local
2018년 8월에 3박 숙박함
답변 제공: Customer care 님, 2018년 9월 3일
Querido convidado, Lamentamos não ter gostado do nosso hotel. Atenciosamente funcionários

8/10 - 좋아요

Fred 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location to explore Rome
Comfortable clean room in very handy location. <30minute walk to just about every sight in Rome. Friendly helpful staff. Good breakfast in their small dining room. Endless choice of restaurants within a 5 minute walk of apartment. Highly recommend Jazz cafe/restaurant, right next door to the apartment (Leonardo will look after you).
2018년 7월에 5박 숙박함
답변 제공: Customer care 님, 2018년 9월 1일
Dear Fred, Thank you for your review and we are glad the staff and the location satisfied you. Kind regards Staff

8/10 - 좋아요

Dr 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great internet connection, perfect location
The room we were given was next to reception. It was small and the bathroom was like a shoebox. However, those were the only major negative things about the hotel. The location was perfect- we walked 15 minutes to the Vatican and was able to take a nap for an hour and shower and mostly escape from the scorching heat after before heading back to queue up to see St Peter's Basilica. It has a bus stop at its doorstep. It's minutes away from Piazza Navona, the Pantheon, etc. The internet connection was fantastic. The breakfast, although basic, was nice and filling. It was available from 7am, which was a bit late for us as we usually left at 7 to beat the crowds and enjoy the bearable morning sun. The receptionist was friendly and always asked if everything was fine. The room was serviced every day. I felt that was a bit excessive as washing the sheets and towels every day wasn't really necessary and harmful to the environment. For a bathroom too small, there were also too many towels. Overall, we had a great stay and if ever we find ourselves in Rome again, we'll definitely pick this hotel.
2018년 7월에 4박 숙박함
답변 제공: Mike 님, 2018년 7월 25일
Dear Guest, Thank you so much for your positive feedback after your recent stay in our hotel. Although you felt a bit uncomfortable in the size of the room you gave us a very good score and you almost liked everything. Just to let you know that we have different kinds of rooms with different sizes. the one you had was the basic ( small ) double room. these type of rooms are ideal to save money. We look forward to meeting you in another occasion. Kind regards Mike staff

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location near Piazza Navona. Accommodating staff and we’ll appointed rooms.
2018년 7월에 2박 숙박함
답변 제공: Mike 님, 2018년 7월 25일
Thank you so much for your positive feedback. Kind regards Mike staff

10/10 - 훌륭해요

Domiziana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favolosl
Favoloso, centralissimo, pulito,curato,buona colazione e personale gentilissimo. Ritorneremo sicuramente.

10/10 - 훌륭해요

Steve 님, Louisville, KY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Boutique Hotel with Awesome Location
Just half a block from Plaza Navona and one bridge away from Vatican City, this nine room hotel perfectly located and has a very friendly staff. This was our second time at this hotel, and while I would not call it spacious, if you want a clean room with EASY access to buses, this is where I come to.
2018년 4월에 3박 숙박함
답변 제공: Customer care 님, 2018년 5월 4일
Thank you for your feedback. Kind regards staff

8/10 - 좋아요

Jade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Customer care 님, 2018년 5월 4일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location
We primarily chose this place due to it's location and it definitely was worth it. The rooms themselves are in an authentic Italian building that is quaint and charming. We did not expect decent sized rooms (coming from US norms), but the rooms we got were astonishingly large and comfy for our expectations. We are real glad we chose this place and we will definitely use it when we travel to Rome again and will refer friends.
2018년 3월에 4박 숙박함
답변 제공: Customer care 님, 2018년 5월 4일
Thank you for your positive feedback. Kind regards staff

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer care 님, 2018년 5월 4일
Thank you

8/10 - 좋아요

Javier 님, Munich, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, great value, room for improvement
Three night stay. Building is a classic construction, which provides a fairly unique first impression. Staff is really nice, a bit nosy at times but very caring and accomodating. The bathroom is uncomfortably small. Breakfast offers a wide array of stuff. They let us do late check out and arranged a cab ride back to the airport. All in all, I would totally return to this hotel.
2018년 2월에 3박 숙박함

8/10 - 좋아요

Helen 님, kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LOVELY accomodation for a base to visit the Rome.
Many restaurants and cafes around and all the attractions are easy to find and get to. Had a wonderful time.
St. Peters Basilica.
Room
colosseum

8/10 - 좋아요

Kattya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean, helpful and great location
Your staff was excellent, very helpful and polite. The rooms was a good size.

10/10 - 훌륭해요

Rocio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Everything was great

6/10 - 괜찮아요

Jennfier

별로예요: 숙박 시설 상태 및 시설
I was very disappointed when I received a message the day before stating they switched me to their sister hotel, but not leaving the name of their sister hotel, leaving me to figure it out. I was not asked if I wanted to move hotels, but rather told. My room looked NOTHING like any of the pictures on this site. It almost looked like a jail cell painted over (bigger and nicer, but that's what the walls looked like. No pictures, nothing. The bathroom was remodeled, but everything else was dull. I also looked up their sister hotel to find out it was over $30 cheaper to stay in that night then what I booked for. When I brought this up, they said it was all based on availability. Their WiFi worked but anytime you went to use it again, you have to log on, which was an annoyance but it worked. This hotel was father from where I was staying the night before than the original hotel and from where I needed to go the next day. I read this happened to someone else too, so this is not uncommon, but in my opinion not acceptable.
답변 제공: General Manager 님, 2016년 8월 18일
Dear Jennifer, We are sorry for your disappointment, unfortunately when there is a trouble it is our professional duty to find an alternative for our guests whether you like it or not. You were moved due to a technical problem not because we like moving people. Our sister hotel is a high class hotel and has a good score with all major websites including Hotels.com. the sister hotel offers from a basic to an expensive room, we think that this was mentioned to you many times. The room we gave you was not among the cheap rooms, the price for that room was even higher than the room you originally booked. We accept your personal opinion of choices, the sister hotel is located in a historical building dates 1AD, those pictures and paintings you saw are antique from the 1400 they were not a ”jail cell” Kind regards Staff

10/10 - 훌륭해요

Armando 님, BUENOS AIRES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo perfecto, como siempre que voy a este hermoso hotel. Para destacar la cordialidad de la atención de su personal. Excelente y gracias por permitirme una estancia inolvidable.
답변 제공: Mike 님, 2016년 8월 2일
Estimado Armando, le damos las gracias por su cortesía y amabilidad durante su estancia y para escribir un buen comentario en Expedia. sinceramente personal equipo RZ

8/10 - 좋아요

Kian 님, Toronto, Ontario

좋아요: 청결 상태
Very good location
The room was small. Staff were friendly. Location was great. Our room was clean
답변 제공: Mike 님, 2016년 7월 24일
Thank you so much for your positive feedback. Kind regards staff

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Decent place, Great location, Service not great
excellent location. Rooms were large - there were 3 of us and plenty of room. The huge downside was the shower. It's tiny and I'm barely 5 ft 1 inches tall. It was very uncomfortable. There were two staff members who work there and trade shifts. Anna Maria was wonderful -very kind and helpful. However the man, I think his name is Sidik, was not friendly. He made us feel uncomfortable when we asked for anything "extra" like blankets, towels, etc. He argued with us quite a bit and even shook his head at me when I requested a blanket. He insisted that the City Tax be paid in cash which I found to be a bit odd considering the Internet says it's fine to pay the City Tax in cash or credit card. I held my ground, refusing to pay cash, and paid it via credit card. He made my daughters and I uncomfortable, and I would not stay there again if he is working there.
답변 제공: Mike 님, 2016년 7월 16일
Dear Guest, Thank you for your review and your choice. we are sorry that your stay was not 100% positive and we apologize for the incovenience you had. Kind regards staff

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Excellent location
The hotel was in a great location near Piazza Navona and you could easily walk to most of Romes big sights. Staff were friendly and helpful. The room was clean with nice decor, however it was very small (we barely had room for two suitcases) and the room was located in the reception area so lacked privacy and was sometimes noisy.
답변 제공: Mike 님, 2016년 6월 23일
Dear Guest, Thank you for your feedback. just to precize, the room you had booked was the "economy" type the smallest in the hotel and the cheapst, we have other big size of rooms. we recommned you to book the standard size rooms or to contact us before booking. Kind regards staff

2/10 - 너무 별로예요

Celeste

별로예요: 직원 및 서비스
This hotel was FAR BELOW our expectations!! The hotel that we booked apparently had an issue with it so when we showed up, we were told that we were rebooked at their sister hotel and were given upgraded rooms. The so called 'upgraded' rooms were a very simple small room, it was clean, but not up to par with what we had booked. We were not given any discount for our inconvenience. Further more when we went to eat breakfast on the first day, it looked sub par at best, most things they were out of and there was absolutely no seating at all so we decided to eat elsewhere even though we had paid in our room rate for breakfast. Do NOT book with either this hotel or Hotel Navona, BAD experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
The staff went our of their way to make our stay special and we really enjoyed it. The shortest of walks to piazza navona so it is very central.
답변 제공: Mike 님, 2016년 6월 24일
Thank you so much for the great review. Kind regards staff

10/10 - 훌륭해요

Patricia 님, Michigan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice boutique hotel in great location.
We stayed at this hotel twice during our five weeks in Italy and both times truly enjoyed it. I understand the rooms are of different size, and it was worth upgrading to a slightly larger room on one of our stays. The rooms are nicely decorated, and kept spotless daily. Perhaps what's best is this hotel's location, just a few steps from Piazza Navona. We walked everywhere in Rome and could always take a quick break and get back to our room for a rest if needed. The street has easy access - ask for a room with a window to the back street and you will have no noise at all, even if you open the windows. The employees were wonderful and always eager to help. Siddik was fabulous with his nice attitude, professional demeanor and exquisite cappuccinos. Breakfasts were fine and plenty. Perhaps the breakfast room (and furniture) was small, but many things are in Europe, so we adapt. Do not be put off by your first impression (as this hotel takes half a floor of an old palazzo, so there are other tenants in the building). Thank you Residenza Zanardelli for a wonderful stay!
답변 제공: mike 님, 2016년 4월 17일
Dear Patricia, Thank you for your excellent review and your kind comments regarding the level of service received in the Residenza Zanardelli. We will ensure that your comments will be shared with all the staff as it is always gratifying to receive such a praise. Thank you very much for your advice on the chairs, of course we will take consideration on changing them . We look forward to welcoming you back for another memorable stay in the near future. Best regards, the Hotel Management

10/10 - 훌륭해요

Julie 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here for three nights with my husband and kids aged 10 and 7 we enjoyed our stay and it is very central for everything
답변 제공: Mike 님, 2016년 6월 18일
Dear Juliel, Very good to know that the hotel was nice for you Thank you so much for spending your time in writing these important words. We look forward to meeting you in another occasion. Kind regards Staff

8/10 - 좋아요

François 님, Rennes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel idéalement situé pour tout faire à pied.
Hôtel confortable, accueil convivial (7 chambres), personnel sympathique et attentionné. Une bonne adresse proche de tout pour visiter Rome à prix modéré. A recommander