숙박 시설 정면

사나 베를린 호텔 여행 후기

4.5 out of 5
사나 베를린 호텔
Nuernberger Str. 33-34, Berlin, BE

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 594개" "
평점 8 - 좋아요. 1004개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 74개" "
평점 4 - 별로예요. 1004개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 6개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

ESYS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: SANA Berlin Team 님, 2022년 3월 25일
Sehr geehrter Esys, Vielen Dank für Ihren Aufenthalt im SANA Berlin Hotel und für Ihre tolle Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und Sie Ihren Aufenthalt genießen konnten. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr SANA Berlin Team

8/10 - 좋아요

Jae Hyun

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: SANA Berlin Hotel 님, 2019년 9월 10일
Thank you for the feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good service, not good room condition
Service is really nice!!!!!!but room is not clean, especially bathroom floor;((though looks like not bad)
2019년 9월에 1박 숙박함
답변 제공: SANA Berlin Hotel 님, 2019년 9월 9일
Thank you for your nice words. We hope to welcome you again soon. Best regards, SANA Berlin Hotel

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굉장히 불쾌한 경험
사용한 샤워타올을 (그들의 안내사항대로) 욕조에 넣어두고 외출하였다가 돌아왔는데, 그 타올들이 그대로 수건걸이에 걸려 있었습니다(여전히 젖은 채). 물론, 새로운 샤워타올도 비치되어 있지 않았습니다. 지금까지 그 어디에서도 경험하지 못했던 굉장히 불쾌한 경험이었습니다.
2019년 8월에 4박 숙박함
답변 제공: SANA Berlin Hotel 님, 2019년 8월 14일
Dear guest 굉장히 불쾌한 경험 we would like to apologize for the issue with the towels. As you said, housekeeping should have change them. We will find out why this happened. This situation does not match at all our quality standards and we feel really sorry about it. We would like to have the opportunity of welcoming you again and provide you a better experience, that improves this first one. Hoping for your understanding,

10/10 - 훌륭해요

JUNG GYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
룸이 매우 세련되고 깨끗해요
2019년 1월에 1박 숙박함
답변 제공: SANA Berlin Hotel 님, 2019년 1월 29일
Thank you for choosing us!

10/10 - 훌륭해요

yurim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: SANA Berlin Hotel 님, 2018년 11월 22일
Thank you for choosing us for your stay, we hope to welcome you again soon!

10/10 - 훌륭해요

Ian

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location & value for money were good
2024년 4월에 4박 숙박함
답변 제공: Your SANA Berlin Team 님, 2024년 4월 17일
Dear Ian,Thank you for sharing your feedback with us. We are glad to hear that you found our location to be convenient and that you felt you received good value for your money during your stay. Providing our guests with a positive experience and good value is always our goal, and we are pleased that we succeeded in this regard.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back in the future.Best regards,SANA Berlin Team

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, very modern and clean. Very friendly staff, nice bar area, great room and bathroom. Close to a couple of subway stops so it was very easy to get around.
2024년 4월에 3박 숙박함
답변 제공: Your SANA Berlin Team 님, 2024년 4월 16일
Dear Kathryn,Thank you very much for your lovely feedback about our hotel. We are delighted to hear that you found our hotel modern, clean, and welcoming.We are pleased that you enjoyed the friendliness of our staff, the nice bar area, and the amenities in your room and bathroom. It's great to know that our proximity to subway stops made it convenient for you to explore the city.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,SANA Berlin Team

10/10 - 훌륭해요

Veronica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is excellent, clean and close to the metro station. Very nice breakfast
2024년 3월에 2박 숙박함
답변 제공: Sana Berlin Team 님, 2024년 3월 27일
Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay at our hotel and found our facilities to your satisfaction. We strive to provide a clean and welcoming environment for all our guests, and are pleased to hear that you appreciated the convenient location near the metro station and enjoyed our breakfast offerings. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Thomas 님, Kipfenberg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
alles tip top! Ich kann dieses Hotel absolut empfehlen
2024년 3월에 1박 숙박함
답변 제공: Your SANA Berlin Team 님, 2024년 3월 18일
Lieber Thomas,vielen herzlichen Dank für Ihren Aufenthalt im SANA Berlin Hotel und für Ihre freundlichen Worte. Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren und unser Hotel uneingeschränkt empfehlen können.Ihre Empfehlung bedeutet uns sehr viel und wir sind dankbar für Ihr Vertrauen in unser Hotel. Wir streben stets danach, unseren Gästen einen unvergesslichen Aufenthalt zu bereiten, und es ist wunderbar zu hören, dass wir diesem Anspruch gerecht werden konnten.Sollten Sie in Zukunft erneut nach Berlin reisen, würden wir uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben oder wenn wir Ihnen bei der Planung Ihres nächsten Aufenthalts behilflich sein können.Nochmals herzlichen Dank für Ihr positives Feedback und für die Empfehlung unseres Hotels. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Ihr SANA Berlin Team

8/10 - 좋아요

Uta

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Your SANA Berlin Team 님, 2024년 3월 18일
Liebe Uta,Vielen Dank für Ihren Aufenthalt im SANA Berlin Hotel und für Ihre tolle Bewertung.Wir freuen uns das es Ihnen bei uns gefallen hat und hoffen Sie bald wieder bei uns willkommen heißen zu dürfen.Mit freundlichen GrüßenIhr SANA Berlin Team

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 3월 6일
Thank you very much for your review. We are very pleased to hear that you were satisfied with your stay with us. We look forward to welcoming you back to our hotel soon.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr hübsches Hotel, zuvorkommendes und überaus freundliches Personal, top Lage, direkt am Ku’damm.
2024년 2월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 2월 29일
Liebe Vanessa,Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Wir freuen uns sehr zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und dass Ihnen unser hübsches Hotel, das zuvorkommende und freundliche Personal sowie die erstklassige Lage direkt am Ku'damm gefallen haben.Es war uns eine Freude, Sie als Gast zu haben, und wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Wenn Sie in Zukunft wieder nach Berlin reisen, würden wir uns freuen, Sie erneut bei uns willkommen zu heißen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Ashleigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is perfect! Stayed here for a long weekend for my partners 30th birthday. I emailed them on the day of our arrival asking if they could put a bottle of Prosecco and some balloons in our room and this was no problem. We didn’t eat at the actual hotel so I can’t comment on the food. The room and the actual hotel is just gorgeous. The spa is a lovely extra and all of the staff were so friendly and helpful, would definitely recommend!
2024년 2월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 2월 29일
Dear Ashleigh,Thank you so much for sharing your experience with us! We are thrilled to hear that you had a perfect stay and that we could contribute to making your partner's 30th birthday celebration memorable. It's wonderful to know that you enjoyed the beautiful room, the spa facilities, and the friendliness of our staff.We appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards

8/10 - 좋아요

Jesper

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was as expected to be honest. Nice, big smiles and good food. Friendly staff - especially the man welcoming us at breakfast. Plus the twins behind the counter. It’s not a small cozy boutique hotel, but definitely a hotel focusing on bigger groups and companies. Prices are really good and it’s clean and does what a 4 star hotel is supposed to do. Loved the room with glass between bath and bedroom 😍
2024년 2월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 2월 29일
Dear Jesper,Thank you for sharing your experience with us. We're delighted to hear that your stay met your expectations and that you enjoyed our friendly staff, delicious food, and the unique features of our rooms, such as the glass between the bath and bedroom.At our hotel, we strive to cater to the needs of all our guests, whether they are individuals, families, or larger groups. It's great to know that you found our prices reasonable and our facilities clean and up to the standard of a four-star hotel.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.Best regards,

6/10 - 괜찮아요

Mirko

단체 여행
Das Zimmer war leider nicht gut gereinigt.
2024년 2월에 4박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 2월 21일
Lieber Mirko,Es tut mir leid zu hören, dass das Zimmer nicht zufriedenstellend gereinigt wurde. Sauberkeit ist für uns von größter Bedeutung, und es ist bedauerlich, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllt haben. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für diese Unannehmlichkeiten.Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass unser Housekeeping-Team darauf hingewiesen wird, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden. Wir möchten sicherstellen, dass jeder Gast einen angenehmen und komfortablen Aufenthalt hat, und wir bedauern, dass wir in Ihrem Fall nicht erfolgreich waren.Wenn Sie uns weitere Details zu den spezifischen Problemen mit der Reinigung des Zimmers mitteilen könnten, würden wir dies sehr schätzen, damit wir gezielt Verbesserungen vornehmen können.Wir hoffen, dass Sie uns die Gelegenheit geben, Ihr Vertrauen zurückzugewinnen, und dass Sie uns in Zukunft erneut die Möglichkeit geben, Sie als unseren Gast zu begrüßen. Wenn es etwas gibt, das wir tun können, um Ihren nächsten Aufenthalt zu verbessern, lassen Sie es uns bitte wissen.Mit freundlichen Grüßen,Dein SANA Berlin Team

8/10 - 좋아요

Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De accommodatie was prima. De saunas waren alleen overdag niet op volle temperatuur. Er was nergens aangegeven, dat je moest aangeven dat je de sauna overdag wilde gebruiken om deze dan misschien volop te verwarmen. De kamer heeft te weinig mogelijkheden om dingen op te hangen. Het is beter direkt in het restaurant te betalen. Bij het uitchecken was dit een gedoe. Ook wilde men ons het ontbijt berekenen, terwijl wij geen ene keer in het hotel ontbijt genuttigd hebben. De mensen waren wel vriendelijk en hebben alles goed afgehandeld.
2024년 2월에 5박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 2월 21일
Dear Regina,Thank you for sharing your feedback regarding your recent stay with us. We are glad to hear that overall, you found the accommodation to be fine and that our staff were friendly and handled everything well.We apologize for any inconvenience you experienced with the saunas not being at full temperature during the day. Your feedback regarding the need to indicate your sauna usage preference in advance is valuable, and we will certainly look into improving our communication regarding sauna availability and temperature.Additionally, we apologize for any inconvenience during the check-out process, particularly regarding the payment at the restaurant and the charge for breakfast. We will review our procedures to ensure a smoother experience for our guests in the future.Regarding the room, we appreciate your feedback about the limited options for hanging things, and we will take this into consideration for future improvements.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. If there is anything else we can do to enhance your stay, please let us know.Warm regards,Your SANA Berlin Team

10/10 - 훌륭해요

Wilhelm

2024년 2월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 3월 21일
Dear Wilhelm,thank you for your stay in SANA Berlin Hotel and your amazing review.We are very happy that you had a great time with us.With kind regardsYour SANA Berlin Team

10/10 - 훌륭해요

chelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Sana hotel was beautiful. It was a handy location to shops and restaurants but the wrong side of Berlin from the tourist attractions. There were transport strikes the weekend we visited but I'm sure if there weren't, it would have been easy to get to the east side on the metro. The spa was really nice though a lot of children playing. The staff were very friendly and attentive. The breakfast was amazing, so much choice and really delicious. Would definitely recommend.
2024년 2월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 2월 9일
Thank you very much for your review. We are very pleased to hear that you were satisfied with your stay with us. We look forward to welcoming you back to our hotel soon and send you our best regards from Berlin.

10/10 - 훌륭해요

Lanfranco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 2월 7일
Dear Lanfranco,thank you for your stay in SANA Berlin Hotel and your amazing review.We are very happy that you had a great stay with us and hopefully we will see you soon again.With kind regardsYour SANA Berlin Team

6/10 - 괜찮아요

Alvin

좋아요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 3월 21일
Dear Alvin,thank you for your stay in SANA Berlin Hotel and your review.Hopefully we will see you soon again.With kind regardsYour SANA Berlin Team

2/10 - 너무 별로예요

Ahmad

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 2월 4일
Lieber Ahmad,vielen Dank für Ihre Bewertung.Es ist sehr schade, dass Ihnen der Aufenthalt bei uns nicht zugesagt hat. Gerne können Sie sich wegen eines Feedbacks direkt bei uns melden.Mit freundlichen GrüßenIhr SANA Berlin Team

8/10 - 좋아요

Boris

2024년 1월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Eva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra Hotel med pool o bastu. Rent.
2024년 1월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

8/10 - 좋아요

chihliang

2024년 1월에 1박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

CHANG-CHING

2024년 1월에 1박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Serkan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 17일
We appreciate your positive feedback and are glad to hear that you had a good experience. Thank you for taking the time to share your thoughts with us.

10/10 - 훌륭해요

Helen

2024년 1월에 2박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 17일
We appreciate your positive feedback and are glad to hear that you had a good experience. Thank you for taking the time to share your thoughts with us.

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 17일
We appreciate your positive feedback and are glad to hear that you had a good experience. Thank you for taking the time to share your thoughts with us.

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 17일
We appreciate your positive feedback and are glad to hear that you had a good experience. Thank you for taking the time to share your thoughts with us.

10/10 - 훌륭해요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 9박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback.

10/10 - 훌륭해요

Nadja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toller Aufenthalt
Von Anfang bis Ende ein toller Aufenthalt in diesem wunderschönen Hotel. Super freundlicher Service. Super sauber und wunderbare Zimmer !!! Immer wieder gerne
2024년 1월에 1박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Vielen Dank für Ihr Feedback

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback

6/10 - 괜찮아요

Gary 님, Glasgow

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback

8/10 - 좋아요

Roland

2024년 1월에 3박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Vielen Dank für Ihr Feedback

8/10 - 좋아요

Cecilie Ejlersen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel og god service!
2023년 12월에 4박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback

6/10 - 괜찮아요

Wim

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are beautiful but are not soundproof. You hear everything from the elevator, the hallway, the guests above and the street... For the price of the room breakfast should be included.
2023년 12월에 4박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Thank you for your feedback

8/10 - 좋아요

Manfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: SANA Berlin Hotel Team 님, 2024년 1월 10일
Vielen Dank für Ihr Feedback

8/10 - 좋아요

Mark

2023년 12월에 4박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Klasse hotel
Fantastisk oplevelse
2023년 12월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
Tusind tak skal du have!

10/10 - 훌륭해요

Konstantinos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles war perfekt
2023년 12월에 7박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
vielen Dank für das schöne Feedback!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
vielen Dank für Ihre Bewertung.

8/10 - 좋아요

simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic location, friendly staff, pool / sauna and steam room great way the start & finish the day. The 1 bedroom apartment was very well equiped with everything required for our 11 night stay with a toddler. Highly recommend and will stay again. Suggestion would be more water refill stations available around the hotel to reduce the amount of plastic bottles purchased.
2023년 12월에 10박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
Thank you so much for your positive and detailed review of your stay at SANA Berlin Hotel! We're thrilled to hear that you had a fantastic experience and enjoyed the hotel's location, friendly staff, and the amenities such as the pool, sauna, and steam room. It's great that the 1-bedroom apartment met your expectations and had everything you needed for your 11-night stay with a toddler.Your suggestion about having more water refill stations to reduce plastic bottle usage is appreciated and valuable for sustainability efforts. We'll certainly consider your feedback.We look forward to welcoming you back for another stay in the future. If you have any further questions or requests, feel free to let us know. Safe travels!

8/10 - 좋아요

Henrik Wægert

2023년 12월에 3박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
thank you!

4/10 - 별로예요

Lau

2023년 12월에 6박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 6일
wie bedauern Ihre negative Erfahrung mit uns!Teilen Sie gerne konstruktives Feedback direkt, damit wir eine Chance auf Verbesserung haben.

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: SANA Berlin Team 님, 2024년 1월 25일
We would like to thank you for choosing SANA Berlin Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Your SANA Berlin Team 님, 2024년 1월 6일
Lieber Gast,Vielen Dank für Ihren Aufenthalt im SANA Berlin Hotel und für Ihre Bewertung.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr SANA Berlin Team