외관

산 후안 메리어트 리조트 & 스텔라리스 카지노 여행 후기

4.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1164개 이용 후기 중 696개" "
평점 8 - 좋아요. 1164개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1164개 이용 후기 중 113개" "
평점 4 - 별로예요. 1164개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1164개 이용 후기 중 68개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Shelly

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Condado-we were able to walk to enless options for breakfast, lunch and dinner. A Starbucks is across the street as well. We only dined in the hotel at the pool cafe-and the food there was really good. Housekeeping was extremely detailed in their cleaning and all staff were very helpful and courteous. Enterprise was right on site for our car rental. Great for family and kids. Standard rooms are small and only have double beds, so be aware. Only about 3 mi from Old San Juan and 15 min from SJU.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 27일
Dear Shelly,It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.I'm glad you felt it was special. We hope you'll come and see us again soon!

2/10 - 너무 별로예요

RAHUL

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked them for ocean view they didn’t even offer as we so many available & also staff are not courteous at all. Just waste staying at this place
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and will escalate this to upper management. Our sincere apologies for the inconveniences upon your stay.

10/10 - 훌륭해요

Deja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. No complaints, comedy show right next to room tower was great!
2024년 2월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay.

6/10 - 괜찮아요

Teaira

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 3월 26일
Dear Teaira,Your feedback is very important to us. Thank you for taking out of your time to share this rating with us. We apologize any inconvenience you have encountered.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything!! I will be staying there again!
2024년 3월에 5박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay..

10/10 - 훌륭해요

miriam M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely hotel, nice amenities, beautiful ocean front with umbrellas, chairs and wonderful service. the staff was very friendly and very helpful. would definitely go back there and recommend to others!!!
2024년 3월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 편의 시설/서비스
It was clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 18일
Dear Joseph,Your feedback is very important to us. Thank you for your rating. Looking forward to see you again in our little paradise!

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was amazing
2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 18일
Dear Donald,Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. We are happy to hear that our front desk staff met your expectations. Looking forward to see you again!

8/10 - 좋아요

Sarah

It was a great stay.
2024년 3월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Sarah, Thank you for your feedback. What do you think can make us a 5 instead of a 4? Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay! The staff was excellent & so was the location. Beach is gorgeous & so is the pool.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Jennifer,Thank you for your feedback. Looking forward to see you back again in our little paradise!

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We absolutely loved the resort. The staff are so friendly the grounds are beautiful. The beach is gorgeous. The only thing that I didn't like was our bathroom smelled of mildew pretty badly and the walls are paper thin you can hear EVERYTHING on your floor. Other than that the room was nice and our ocean view balcony was amazing!
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Jessica,Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. Looking forward to see you again!

8/10 - 좋아요

Carol

연인과의 여행
Loved the staff! Very friendly and helpful. Couple of suggestions: more hooks, towel bars in bathroom, better reading lights by bed and turn down the AC.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Carol,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.We thank you for your recommendations and we’ll definitely take notes to improve our hotel.

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location, staff friendliness, beautiful scenery.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 8일
Dear Kevin,Thank you for your feedback. Looking forward to see you back again in our little paradise.

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was an OK stay, wasn't blown away. Room is tiny as is the bathroom. The restaurants across the street are horrible; the restaurants in the hotel are mediocre at best. We did like the pizza and gelato place on premises. There is one good place nearby, best to head away from the area for food. The hotel is attached to a CVS so you can stock up on snacks and adult beverages. Hotel prices for food and drink are ridiculous. The casino is OK, but limited table games, no dice games.
2024년 2월에 5박 숙박함
답변 제공: csanc269 님, 2024년 3월 6일
Your feedback is very important to us, and we will make sure to share with our team.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: csanc269 님, 2024년 3월 6일
Thank you for choosing us as destination. We value your feedback and hope you give us the opportunity to serve you in a near future.

10/10 - 훌륭해요

james 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
See above
2024년 2월에 6박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 3월 4일
Dear James, Thank you for making us your favorite place to stay in the Caribbean. See you soon.

10/10 - 훌륭해요

Lorry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 4일
Dear Lorry,Your feedback is very important to us. Thank you for your rating. Looking forward to see you again.

6/10 - 괜찮아요

Angela Beth

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The unfortunate thing about this property was that we assumed since it was a beachside property, swimming was a given. That is not the case with high tides and dangerous currents through our stay. Prices at the hotel were ridiculous, $14/wine cheapest they offer! To spend so much money for top rated resort, we spent most of our time grabbing food and beverages from local Walgreens and CVS's.
2024년 2월에 7박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 3월 4일
Dear Angela Beth, Thank you for your time to write this review. Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 4일
Dear James, Thank you for your feedback. What do you think can make us a 5 instead of a 3? Looking forward to see you back again in our little paradise.

10/10 - 훌륭해요

Darius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent courteous staff (especially night shift)and perfect location!!!
2024년 2월에 3박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 1일
Dear Darius,Thank you for your feedback. Looking forward to see you back again in our little paradise!

8/10 - 좋아요

Alice

2024년 2월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 22일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Richard Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was amazing. The location being right on the beach was superb. The pool was lovely. The staff was beyond friendly. The choices of restaurants within walking distance was a nice surprise. We wished the drinks made at the swim up bar were made stronger. They were much weaker than the 'tiki bar' drinks. Also it would be nice if the balconies had a screen door so the sounds of the ocean could be heard all night. We would highly recommend this hotel. We can't wait to return.
2024년 2월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 29일
Dear Richard, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon in our little paradise!

10/10 - 훌륭해요

monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: csanc269 님, 2024년 2월 28일
Thank you for your rating. Glad to see you enjoyed your stay.

10/10 - 훌륭해요

Matthew

2024년 2월에 5박 숙박함
답변 제공: csanc269 님, 2024년 3월 21일
Thank you for staying with us. We hope you enjoyed your stay.

8/10 - 좋아요

Israel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My wife and I enjoyed our stay here because it was safe and the employees were very nice. It is pricey but we enjoyed it.
2024년 2월에 6박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 26일
Dear Israel, Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. Looking forward to see you back again in our little paradise.

10/10 - 훌륭해요

Gregory James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with many amenities. The staff was as friendly and helpful as possible. the food and drink were excelent...
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 2월 26일
Dear Gregory,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!

8/10 - 좋아요

Susan

가족 여행
좋아요: 숙박 시설 상태 및 시설
Felt that "city view"rooms were misteepresented and customer service was not very helpful with room upgrade. Also, resort recommended ran forest excursion was not what we expected, dropped at public beach where we hadtopay $45 for beach chairs.
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 26일
Dear Susan,Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

10/10 - 훌륭해요

Jeffrey

2024년 2월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 21일
Thank you for staying with us. We hope you enjoyed your stay.

8/10 - 좋아요

George V Plauger

가족 여행
Would be nice if they had more tour packages and airport shuttle
2024년 2월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 26일
Dear George, Thank you for choosing our hotel, and for taking the time to write a review! We thank you for your recommendations and we’ll definitely take notes to improve our hotel. Hopefully we can see you soon!

8/10 - 좋아요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service at this property was very good! I feel that the staff did their very best to be welcoming and accommodating. Of special note was our check in experience and our outstanding member of the housekeeping staff, Sheila. If you’re looking for a more adult/kid-free experience, this is not your place! We were on a couple’s trip, and the pool area was like a kid summer camp. No ones fault; just not the vibe we were seeking. However, the beach is a better and more adult option. The restaurant was understaffed, hence, the service was slow. However, the staff did the best they could. Overall good stay. The beach is awesome.
2024년 2월에 3박 숙박함
답변 제공: Alejandra Rosa -Sales Coordinator 님, 2024년 2월 26일
Dear Paula,It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.I'm glad you felt it was special and our staff took good care of you. We hope you'll come and see us again soon!

10/10 - 훌륭해요

Roman Andres

2024년 2월에 5박 숙박함
답변 제공: csanc269 님, 2024년 3월 21일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

JAMES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The workers were very friendly and always looking for ways to service the customers.
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 20일
Dear James,Thank you for your feedback. Looking forward to see you back again in our little paradise!

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not like how cold it was in the lobby and casino. The drinks and food were insanely priced.
2024년 2월에 7박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 2월 14일
Dear David, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

8/10 - 좋아요

Fabiano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 2월 15일
Dear Fabiano,Thank you for your feedback. What do you think can make us a 5 instead of a 4? Looking forward to see you back again in our little paradise!

6/10 - 괜찮아요

Douglas 님, Forest Hills

연인과의 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was disappointed in the hotel. I had been there years ago and it was much better then. I did not receive the reserved kind bed, had warm not hot shower water, and the room was not ready at 4 despite arriving at 3. The rooms all face the elevators and housekeeping was talking loudly and slamming doors at an early hour. One day they simply didn’t clean our room and I had to negotiate a room cleaning because only discovered it when we returned at 530 and was told there is no more housekeeping after 5. Somehow they found someone when I said it’s unacceptable. I switched to a suite and it was not much better . While it did have a king bed , the sofa bed sheets where my brother in law slept were stained . While the hotel gave me small gesture credits the right thing to do was give one night free. Not the hotels fault but the Atlantic beach water was rough and the lifeguard called people out . While it wasn’t terrible it’s closer to a 3 star hotel than 5 stars IMO. Was disappointed overall. The casino was fine .
2024년 2월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 19일
Dear Douglas, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

4/10 - 별로예요

Douglas 님, Forest Hills

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
My wife and I booked and confirmed a king bed. We came to learn there was a problem and they have 2 double beds only. They believed crediting a 700 dollar a night room 50 dollars made up for sleeping separately. The shower room temperature was warm not hot. Housekeeping didn’t clean our room and we had to negotiate a late room cleaning because they leave at 5. While not the worst, clearly not a 5 star facility . More like 3.
2024년 2월에 2박 숙박함
답변 제공: Alejandr Rosa - Sales Coordinator 님, 2024년 2월 12일
Dear Douglas, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

8/10 - 좋아요

Jason

2024년 2월에 2박 숙박함
답변 제공: csanc269 님, 2024년 3월 21일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Larry 님, Marietta

단체 여행
좋아요: 편의 시설/서비스
Very accommodating staff, extremely clean and comfortable room. Lovely pool and beach area. Food is mediocre and expensive but no more than other hotels in the area.
2024년 2월에 8박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 12일
Good afternoon Larry! Your feedback is very important to us. Thank you for your rating. Looking forward to see you again!

6/10 - 괜찮아요

palma

단체 여행
We have stayed here several times. We had a very big problem last year with the wrong room and so was expecting a lot more this year. We have been happy for the most part, but we had terrible trouble with the air conditioning. We froze for the first eight days of our trip. They finally fixed it on the ninth day.
2024년 1월에 9박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 12일
Dear Palma, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

8/10 - 좋아요

Patty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like that there was no free shuttle or discounted shuttle; I was glad uber was an options and cheaper! Loved the closeness of a park that I could go and use my 5k app. Need some night life entertainment!
2024년 2월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 8일
Good afternoon Patty! Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. Looking forward to see you again!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 9일
Dear Peter,Thank you for your feedback. Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Venue, beach, restaurants and weather were exceptional as were the staff! Highly recommend! ~JS
2024년 2월에 3박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 8일
Good afternoon Jessica! Thank you for your feedback. Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Kristy

First and foremost the staff were amazingly friendly and helpful. Service staff went above and beyond. The activities staff were so much fun and made water aerobics, bingo and kids activities fun for all. The rooms were clean and comfortable. We enjoyed our time on the beach as well as the pool. The food at the hotel was good. Also the area has a cvs and many good bars and restaurants to enjoy working easy walking distance. This is our third stay and we’ll be back again next year. Perfect for our adult kids and grandkids.
2024년 1월에 7박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 5일
Dear Kristy, It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us.I'm glad you felt it was special. Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Pierre

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room had maintenace issues. The bathroom glass door is big and heavy. It comes off of its track and makes it a hazard. The lights over the vanity were burnt out, and the smoke alarm was blinking a bright green flash during the night hours.
2024년 1월에 6박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 5일
Dear Pierre, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were kind and accommodating.
2024년 1월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 5일
Dear Elizabeth, We're happy you had a fantastic time with us!Thanks for your trust, we're thankful for amazing customers like you.We hope to see you again soon!

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 2일
Dear Victor,Thank you for your feedback. Looking forward to see you back again in our little paradise.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for a couple of nights before a cruise. Everyone was friendly, property was very clean. Vanessa, in the casino, was exceptionally nice and helpful.
2024년 1월에 2박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 2월 2일
Dear Pamela,We're happy you had a fantastic time with us!Thanks for your trust, we're thankful for amazing customers like you.We are glad Vanessa made your experience great at the casino.We hope to see you again soon!

8/10 - 좋아요

Kim

2024년 1월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 21일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Shannon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous resort overlooking the beautiful beaches of San Juan. The room was very nice and the beds were comfortable. All restaurants and other conveniences were just a short walk away. Everyone was so polite and helpful!
2024년 1월에 5박 숙박함
답변 제공: Alejandra Rosa- Sales Coordiantor 님, 2024년 1월 25일
Good morning Shannon, Thank you for making us your favorite place to stay in the Caribbean. See you soon!

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanest , friendliest and fully staffed hotel . Safe atmosphere , incredible customer service in all aspects .
2024년 1월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 1월 24일
Dear Cathy,Thank you for your feedback. Looking forward to see you back again in our little paradise!