로맨틱룸, 침실 1개, 수영장 전망 (Crystal Lagoon Swim-up w/ Patio) | 고급 침구, 미니바, 객실 내 금고, 각각 다른 스타일의 인테리어

샌들스 할시온 - 올 인클루시브, 커플 전용 여행 후기

4.5 out of 5
샌들스 할시온 - 올 인클루시브, 커플 전용
Castries - Gros Islet Highway, Castries

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 173개 이용 후기 중 88개" "
평점 8 - 좋아요. 173개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 173개 이용 후기 중 20개" "
평점 4 - 별로예요. 173개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 173개 이용 후기 중 3개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Compared to other brands we’ve stayed at, Sandals was ok. Nothing bad at all, we had a great time…it just lacked the overs wow factor that that we’ve experienced with other brands. For this reason, Sandals goes on the bottom of our list compared to our experiences with LIVE AQUA, Secrets, and Excellence. We were there to celebrate my birthday, and although they confirmed several times that we were there to celebrate something special/my birthday- they never did anything special. Bummer.
2024년 3월에 3박 숙박함
답변 제공: HP 님, 2024년 3월 26일
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - 좋아요

Domenico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: HP 님, 2024년 1월 9일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
Great hotel, excellent staff recommend this one out of the three on the island as ideal for ones wanting a more personal and intimate break!
Main Bar
Kelly’s at night
Beach
Kelly’s in the day
2023년 12월에 9박 숙박함
답변 제공: HP 님, 2024년 1월 9일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Michael James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and intimate property. Would prefer more dining options as traffic made the shuttle trips too long. A small coffee shop would be a great addition. Great stay all around though
2023년 11월에 7박 숙박함
답변 제공: HP 님, 2023년 12월 11일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 - 훌륭해요

Leon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our holiday at Sandals Halcyon was amazing from the moment we arrived to the resort to when we departed. The staff were outstanding and provided exceptional luxury hospitality and service. We enjoyed the food, relaxation and all the amenities on the resort. We had the opportunity to take the shuttle and spend a day at sandals Grande and La Toc resort's which were both beautiful but Halcyon is my favorite because it’s smaller, intimate and more personalized. Thanks to the entire St. Lucia Sandals family! We can’t wait to come back again and spend our holiday and celebrate life milestones.
2023년 11월에 5박 숙박함
답변 제공: sara 님, 2023년 11월 27일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Hector

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the resort are extremely friendly, we enjoyed every minute of our stay. Lashawn was the best staff member we encountered in years of traveling to all the islands in the Caribbean, he was very attentive and great host. I would suggest an ATM in the resort to pull cash for excursions etc.
2023년 11월에 6박 숙박함
답변 제공: HP 님, 2023년 11월 21일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has beautiful gardens, a nice swimming pool, and a lovely beach. The staff is really friendly. The room and some areas need updating, look very used. At the beach, there is no service to help you find chairs. You expect a different level of service from a Sandal Hotel.
2023년 11월에 7박 숙박함
답변 제공: HP 님, 2023년 11월 20일
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 - 좋아요

Jean 님, Margate

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and clean. For the most part the staff are friendly and very helpful.
2023년 11월에 3박 숙박함
답변 제공: HP 님, 2023년 11월 20일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort is wonderful. The rooms are well appointed, the bed is comfortable and the balcony is spacious. The restaurants are all unique and the food was delicious. The service was friendly and attentive. The pools, the grounds, the beach, were all wonderful.
2023년 10월에 4박 숙박함
답변 제공: HP 님, 2023년 10월 23일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

SHERYL

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service
2023년 9월에 3박 숙박함
답변 제공: HP 님, 2023년 10월 2일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best was meeting all the friendly and helpful staff and lovely guests. The only item I would add is toothpicks at the bars for Martini's and oranges for drinks.
2023년 9월에 9박 숙박함
답변 제공: HP 님, 2023년 9월 27일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 - 너무 별로예요

Christy

별로예요: 청결 상태
2023년 8월에 6박 숙박함
답변 제공: HP 님, 2023년 8월 31일
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 - 훌륭해요

Wilchene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I used to go other places. First time that i do not have no complaint.
2023년 8월에 6박 숙박함
답변 제공: Sara 님, 2023년 8월 21일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Matthew A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort is amazing, the staff are very good, and the view is lovely. This is an excellent all-inclusive package. One quick thing to keep in mind, if you arrive during Carnival (a St. Lucian holiday), it can get very loud in the daytime.
2023년 7월에 5박 숙박함
답변 제공: HP 님, 2023년 7월 31일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Eblein

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Our stay was overal great. Great people and food and the vibe was so relaxing. Had a very bad experience with the check in we’re the lady told us 5 times that our room will be ready in 30 minutes. Eventually it was ready in a couple of hours. Our shower was also broken and maintenance needed to fix it 3 times before it worked properly. Other then that the staff at the property, food and the atmosphere in the resort were amazing.
2023년 7월에 4박 숙박함
답변 제공: HP 님, 2023년 7월 26일
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 - 괜찮아요

Kathryn

2023년 6월에 4박 숙박함
답변 제공: HP 님, 2023년 7월 26일
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - 훌륭해요

Melani Rose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was extremely quiet and peaceful. The food was good and all staff was extremely polite. The entire island was beautiful and all of the locals were so nice.
2023년 6월에 7박 숙박함
답변 제공: HP 님, 2023년 6월 27일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Rachel

2023년 6월에 6박 숙박함
답변 제공: HP 님, 2023년 7월 12일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Susan

2023년 5월에 5박 숙박함
답변 제공: HP 님, 2023년 6월 20일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Gerald

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We got married and wedding planner was awesome once we got there. Before hand was confusing and communication was difficult. Staff was wonderful room was clean and quiet beach venders where pushy and bothersome. Excursion were not worth money or time especially shopping spree. Maintenance was an issue in some of the wedding guests rooms.
2023년 5월에 6박 숙박함
답변 제공: HP 님, 2023년 6월 1일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: HP 님, 2023년 6월 1일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Robert 님, wayne

단체 여행
좋아요: 숙박 시설 상태 및 시설
We were very disappointed. Expected Sandals to be same or better than other 5 star resorts we have stayed at. Our rooms were not ready upon arrival. Sandals provides the airport shuttle so they know exactly when we are arriving. If rooms not clean maybe provide changing room so we can go relax at pool instead of eating a 4:30 lunch to waste time. Daily housekeeping didn't have rooms cleaned timely. We left at 7:30am with clean room sign on and room still not done until after 4. Had to nap on lounge chairs after our excursion and wait to use room to shower before dinner. Cleaning was good when eventually done but missing supplies and towels. More staff needed to pick up glasses and plates by the pool. Dirty plates left on tables between lounge chairs. I brought neighbors dirty plates to bar after 3 hours Sandals should clarify that not all rooms have room service. We booked online and didn't see that needed club service just to get coffee from room service. When I called to ask about the resort customer service did not want to talk with me because I didn't directly book with them. I booked the resort and talked two other couples into joining us. I just wanted to talk with someone at Sandals to see what I could or should do for our group birthday celebration vacation. Not having been to other all inclusive resorts the other couples had a great time. Thanks Jyan at Kellys, chef at breakfast buffet (sorry didn't get name) and Dolores at breakfast.
2023년 5월에 7박 숙박함
답변 제공: HP 님, 2023년 6월 1일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

David Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was absolutely amazing! The property was beautiful, very well kept and Staff was polite and so helpful. We would absolutely return. 👍
2023년 5월에 4박 숙박함
답변 제공: HP 님, 2023년 5월 16일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Latisha

2023년 3월에 5박 숙박함
답변 제공: HP 님, 2023년 3월 30일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was absolutely amazing. The property was a true tropical paradise. Highly recommend for couples.
2023년 3월에 4박 숙박함
답변 제공: HP 님, 2023년 3월 7일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort, staff and location was wonderful! The guests there, when we were there, were older, but the entertainment was wonderful.
2023년 2월에 6박 숙박함
답변 제공: HP 님, 2023년 3월 6일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 - 별로예요

Anthony

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
3 star experience at 5 star prices. Disappointing is the word of the trip. Instead of relaxing, you are forced to compete for limited resources: limited hours for food, limited food on plate, limited buffet to only 1 per day at breakfast, limited beach chairs, limited shuttle bus (every 2 hours and not enough seats so you have to pay a cab US$25 between properties), limited entertainment. It is very clear that the resort was cutting corners to save money at the guests' expense. The people who work there are hard working and friendly, but the amenities advertised do not match what you get when you arrive. Many things are canceled or re-named to save money. Local vendors on the beach property harass constantly to book offside tours. It is not relaxing to be forced to compete for limited resources especially when advertised as a 5 star relaxing carefree vacation experience and especially when the resort knows exactly how many guests are there every day. We have stayed at many other all-inclusive properties and NEVER felt like the resort was short-changing us at every opportunity. For example, they do not restock the room refrigerator (not even water), they do not restock the shampoo and conditioners (and some were half full), they do not restock the expensive "brand" drinks (like Johnny Walker Black) in the bars. They make it your problem to have to hunt around the property to find what you pre-paid for at a premium price. And, the only swimmable beach is at Sandals Grande.
답변 제공: HP 님, 2023년 1월 24일
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. If you need further assistance, please contact one of the resort Managers on property or at customersupport@sandals.com. Kind regards

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: HP 님, 2023년 3월 6일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Dalton

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. Fantastic workers
답변 제공: DS 님, 2022년 12월 30일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

wilfredo 님, dunmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my wife arrived on Saturday December 17th, until December 24th, be aware the ride from the airport to the resort is 90 minutes so it might take longer or shorter depending on traffic, the road has alot of hills , twists and turns, so if you are like me and my wife who doesn't get car sick, this ride will make you change your mind, we both had to stop for emergency purposes......lol. Once you arrive to the at the resort, you get greeted by the staff, the place is beautiful, and rooms are cleaned and up to date. The pool was a little bit cold for my taste, but the temperature on the ocean water was alot better. Take advantage of the tours, upon arriving and don't leave it for the last minute like we did, and wind up not going anywhere. We took the opportunity on this trip to renew our vows on Monday, after 23yrs, and the wedding planning, photographer and staff did an awesome job creating this magical moment for me and my wife, the cake, the flowers, and the scenery were unbelievable. The staff worked very hard to make this day very special. You will also have the opportunity to go and hangout to the other resorts like, La Toc and La Grande which I would recommend. Lots of sun, it rained a few days, but mostly at night. The food and drinks are great, entertainments were nice, and the staff is always there to service you at all times. Thank you to the staff and everyone they for making our vacation, and wedding day a great one to remember.
답변 제공: DS 님, 2022년 12월 30일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - 좋아요

Bharatkumar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good just wonderful experience
2022년 9월에 6박 숙박함
답변 제공: Hugo Perez 님, 2022년 9월 12일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 - 훌륭해요

Melissa Latoya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
11/10. I absolutely loved it here. The resort was gorgeous, the staff was so incredibly sweet and the food was good. Thank you to Ginna for making our trip so special! - Melissa
2022년 9월에 4박 숙박함
답변 제공: Hugo Perez 님, 2022년 9월 12일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 - 훌륭해요

Mercedes

좋아요: 청결 상태
Beautiful and well maintained grounds. Friendly and helpful staff. Excellent food and many options. Overall, a great trip!
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality from all the staff was very comforting. Saint Lucia is paradise.
2022년 8월에 4박 숙박함
답변 제공: Hugo Perez 님, 2022년 8월 8일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Haley

2022년 7월에 6박 숙박함
답변 제공: HP 님, 2023년 7월 12일
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for 4 nights and 5 days. Staff was very friendly and welcoming. The property itself is great, rooms were spacious and updated. There are 3 main pool areas (including a lazy river) and also had swim up bars. Beach was nice, not too crowded and did not have to get up super early to reserve a spot. 6 dining options and room service also available. The food was excellent. From the breakfast and lunch buffets, to the dinner menus at night at the various restaurants. The drinks were good too. Sandals has 3 locations on St Lucia and you are able to take a shuttle to experience the other resorts as well. Halcyon is more for peace and quiet which is what we wanted. The only negative was our rayban sunglasses were stolen right out of our villa table when the empty drink glasses were taken out. Overall, excellent vacation and resort. Highly recommend!
2022년 7월에 4박 숙박함
답변 제공: Hugo Perez 님, 2022년 7월 25일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Food delicious.
2022년 6월에 4박 숙박함
답변 제공: Hugo Perez 님, 2022년 6월 16일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2022년 5월에 4박 숙박함
답변 제공: Hugo Perez 님, 2022년 6월 9일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding resort and a little quieter than the Grande and
2022년 4월에 7박 숙박함
답변 제공: Hugo Perez 님, 2022년 5월 9일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - 괜찮아요

sylvia

연인과의 여행
좋아요: 직원 및 서비스
No maps at all on the property. The only documentation regarding Covid testing was inaccurate. After calling , reading FAQs , I discovered they had only 1 usable 110 c plug. When I inquired on the property no one seemed to know what I was talking about. There was an ice bucket in the room. When we asked a staff member where to get the ice, we were told they didn’t ice really, but we could walk to the bar and maybe we could get some ice from them
2022년 3월에 5박 숙박함
답변 제공: Hugo Perez 님, 2022년 4월 1일
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

6/10 - 괜찮아요

ALEKSANDR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NO KIDS A DOORS IN THE BATHROOMS BIG "-"!
2021년 12월에 7박 숙박함
답변 제공: Hugo Perez 님, 2021년 12월 26일
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 - 좋아요

grace

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything. The restaurant's was hard to get on.
2021년 12월에 3박 숙박함
답변 제공: Hugo Perez 님, 2021년 12월 21일
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - 훌륭해요

YaQuesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful and not overcrowded. There were more hidden activities than we imagined. The staff was great and made sure to meet our every need. I honestly did not want to leave.
2021년 10월에 3박 숙박함
답변 제공: Hugo Perez 님, 2021년 10월 5일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 - 좋아요

Crystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean and nice! Followed all protocols!
2021년 8월에 5박 숙박함
답변 제공: Hugo Perez 님, 2021년 9월 17일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함
답변 제공: Hugo Perez 님, 2021년 9월 17일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 - 좋아요

Stacy

좋아요: 청결 상태
We just got back from 4 days at the Sandals Halcyon and since I rely heavily on reviews and read them all, I figured it’s only fair I leave one myself. We spent 4 days here for my birthday and overall our stay was pleasant but we have traveled to several countries and frequent all-inclusive properties, so compared to other experiences this would not be at the top and we would not visit again. The grounds are beautiful and beachfront is beautiful but a lot things were left to be desired. I read the negative reviews and since the positive ones outweighed them we opted to book here. I hate to say it but after our stay I can see why there are some negative reviews. The service was definitely lacking. Several times we were told things would be brought to our room and never arrived - multiple occasions. Although you see a lot of staff at all times, when giving food service after you’ve received your drinks and food they didn’t really come back to check on if you needed anything or another drink. At the pool there was no one walking around taking drink orders. We also were not told upon booking our room that it didn’t include room service. We’ve never experienced this at an all inclusive and after checking our booking several times I’ve still yet to see anywhere that notated it was excluded with our room type we booked. Not thrilled about that because there are limited options food and when you can get it. Not really any place to grab snacks or food at your leisure.
2021년 8월에 3박 숙박함
답변 제공: Hugo Perez 님, 2021년 9월 17일
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the trees and bamboos. Love the nature and surroundings.
2021년 8월에 7박 숙박함
답변 제공: Hugo Perez 님, 2021년 8월 16일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
First time at Sandals. This location halcyon in Saint Lucia was a disappointment. For the price you pay you get a sub par 3 star resort, passed off as a 5 star. Theres a decrepanancy on the pictures and actual appearance. Although the staff was helpful, we think Sandals needs to upgrade and renovate the entire property.
2021년 7월에 7박 숙박함
답변 제공: Hugo Perez 님, 2021년 8월 10일
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, well kept property. Everything you would need on a vacation is here. Definitely recommend.
2021년 7월에 3박 숙박함
답변 제공: Hugo Perez 님, 2021년 8월 9일
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall my stay was okay, it’s wasn’t mind blowing
2021년 7월에 4박 숙박함
답변 제공: Hugo Perez 님, 2021년 8월 4일
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards