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쉐라톤 부쿠레슈티 호텔 여행 후기

5 out of 5
쉐라톤 부쿠레슈티 호텔
5-7 Calea Dorobantilor, District 1, Bucharest

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 202개 이용 후기 중 109개" "
평점 8 - 좋아요. 202개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 202개 이용 후기 중 16개" "
평점 4 - 별로예요. 202개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 202개 이용 후기 중 8개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

yongjun

2023년 1월에 5박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Yongjun,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

Hansung

2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Pil Hyun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and comfortable stat
Clean and quite
Morning view
2021년 3월에 1박 숙박함
답변 제공: Daniel 님, 2021년 8월 24일
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Bucharest Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Daniel Ben-Yehuda, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식이 맛남
시설좋고 조식이 맛있어요.
2019년 4월에 4박 숙박함

10/10 - 훌륭해요

Byung Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모두 만족합니다.
모두 만족합니다.
2018년 10월에 2박 숙박함
답변 제공: Daniel 님, 2018년 11월 13일
Dear Guest, Thank you for choosing Sheraton Hotel for your recent trip to Bucharest and for your feedback. We are looking forward to welcome you again whenever your travel needs will bring you back to Bucharest. Our best regards, Daniel Ben-Yehuda, General Manager

8/10 - 좋아요

Younguk

Good place to stay
Very good, great breakfast. They have swimming pool, I will try to use it next time.
2018년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
쉐라톤인데..
커피포트가 너무 더러워서 사용을 하지 못했습니다. 부쿠레슈티는 주변이 모두 어둡고 칙칙해서 꼭 4-5성급 호텔에 머물러야 합니다
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굳굳
좋았습니다
2017년 9월에 1박 숙박함
Dear Guest, Thank you for your feedback. Our best regards, Daniel Ben-Yehuda, General Manager

10/10 - 훌륭해요

sangjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
역시 쉐라톤이라는 말밖에 할수 없는것 같습니다. 어느 하나 빠지는 것 없이 좋았어요. room condition, service등 모두 만족합니다.
2017년 8월에 1박 숙박함
답변 제공: Anda Militaru 님, 2017년 9월 11일
Dear Guest, Thank you for your feedback! Looking forward to welcome you again, Our best regards, Daniel Ben-Yehuda, General MAnager

10/10 - 훌륭해요

FADI

Perfect
2024년 2월에 5박 숙박함

8/10 - 좋아요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well kept hotel and friendly staff
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottima
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for Christmas and the Christmas brunch was fantastic! Staff are attentive, friendly and welcoming. The facilities in the hotel are great with comfortable beds. Reception are always willing to help and organise transport and tours for you. I highly recommend breakfast as there was so much variety from omelettes, crepes and cereal to continental. Location is good just 10 mins drive from the centre and 3 mins walk to the metro. There are many areas around to Lounge and chill inside the hotel. I would definitely stay here again!
2023년 12월에 4박 숙박함

8/10 - 좋아요

basel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Alex

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Poor service
Very bad and staff were very rude. On arrival staff attempted to give us two single beds instead of the king we booked
2023년 11월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 12월 8일
Dear Alex,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with the team, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure a better future experience. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

6/10 - 괜찮아요

Ofra

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I wouldn't say it's a 5 star hotel but it was nice. I think the room was very nice, very clean, nice view. the Staff at the dining room and at the Casino were great. The location is very nice. HOWEVER The staff at the front desk... I would give them 2 out of 5 and that's because I am nice.. So many of them but it looked like they are all new at the job (besides one or two and they weren't very pleasant or helpful as well) Just few exemples - they gave different answers to our questions, arrival and departure were not lovely, we had a full day till our flight and even though the guy at the desk the night before said we could wait at the hotel and use the pool & lounge (we payed to be in a lounge floor during our stay) when we checked out the girl told us this is not possible ... That is very cheap. Not to mention I had a birthday on one of the days - the hotel refused my partner's beg to let someone with flowers or balloons to room while we're out and that's after the hotel refused to bring even a small cake or bottle of wine or something! My partner just wanted me to enter the room after a long day out to something nice on my birthday - they not only we're very cheap and not agreeing to leave something as a small gesture - they actually did not let her pay for something like that from out of the hotel! I was just shocked. Keys not working a lot of the times and you need to go to the front desk multiple times, their system was down... Not 5 star at all - but o.k hotel
2023년 10월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 12월 8일
Dear Ofra,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with the team, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure a better future experience. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

4/10 - 별로예요

Tiago

출장 여행
좋아요: 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Silvia Balan 님, 2023년 11월 2일
Dear Tiago,I recognize your time is valuable and appreciate the feedback you have provided.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Silvia BalanPR & Marketing ManagerSheraton Bucharest Hotel

10/10 - 훌륭해요

sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Silvia Balan 님, 2023년 11월 2일
Dear Sergio,Thank you very much for your review. It is always encouraging to hear positive feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

2/10 - 너무 별로예요

A

2023년 9월에 1박 숙박함
답변 제공: Silvia Balan 님, 2023년 11월 2일
Dear guest,I recognize your time is valuable and appreciate the feedback you have provided.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Silvia BalanPR & Marketing ManagerSheraton Bucharest Hotel

10/10 - 훌륭해요

Christoph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
War für uns die ausgezeichnete Wahl
Sehr angenehmes Hotel an ruhiger Lage. Das Hotel zeichnete sich für uns mit den grossen Zimmer aus. Die Zimmer waren sehr sauber. Das Frühstückangebot war ebenfalls sehr schön. Wir können dieses Hotel sehr empfehlen. Auch ein schöner Aspekt war, der integrierte „Balkon“.
2023년 8월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 11월 2일
Dear Christoph,Thank you very much for your comments. It is always encouraging to hear positive feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

Cosmin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice, but a few things could be better
Located a bit north of the old town but easy to get around either by Metro or Bolt scooters and taxis. Hotel was ok, the staff were super friendly and helpful. The small pool area and gym are good although there towels left all over the floor when we used it. It did not seem 5 star and the breakfast was a bit like a service station restaurant.. lots of rude people pushing you aside and shouting at each other - maybe just the guests staying when we were there? Not a relaxing experience first thing in the morning though. Hotel was a bit dated in places. Overall value for money for what we paid though.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Tomasz

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location. More 4 than 5 star service.
2023년 5월에 4박 숙박함

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
The check-in was friendly and informative from Georgiana. The room (805) was clean and included tea/coffee an ironing board and iron. It was quiet and the bed was very comfortable. There was a good choice of breakfast food and the service was quick and friendly. Overall it was a good hotel I would recommend for anyone staying in Bucharest.
View of Bucharest from room 805
2023년 2월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Barry,Thank you very much for your comments. It is always encouraging to hear positive feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

Jonathan

2023년 2월에 3박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Jonathan,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

Maeve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Maeve,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

Peter

2023년 2월에 2박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Peter,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

shay

2023년 1월에 3박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Shay,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 객실의 편안함
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Steve

2023년 1월에 1박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Steve,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

ADINA 님, NEW YORK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing as always. My third time in 4 months and i don’t want to book any other hotel in Bucharest. Georgiana by the desk was amazing as always . Big smile on her face, always helpful and friendly. I will be back again in 3 months.
2023년 1월에 4박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Adina,Thank you very much for your positive feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

8/10 - 좋아요

levi avram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Silvia Balan 님, 2023년 3월 15일
Dear Avram,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 - 훌륭해요

ADINA 님, NEW YORK

2023년 1월에 1박 숙박함
답변 제공: Silvia Balan 님, 2023년 12월 8일
Dear Adina,Thank you very much for your feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

8/10 - 좋아요

Giada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Piscina molto bella e posizione della struttura comoda

10/10 - 훌륭해요

ADINA 님, NEW YORK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing as usual. I love Sheratton every time i come to Bucharest. I will be back next month. Georgiana at the front desk was amazing and always there with a smile on her face. Her brother (bell boy, sorry i forgot his name), was amazing too. Always helpful and friendly. Really amazing to be back there thanks to them.
2022년 12월에 7박 숙박함
답변 제공: Silvia Balan 님, 2022년 12월 12일
Dear Adina,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback about your recent stay at the Sheraton Bucharest Hotel.We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very very nice hotel
great hotel and very good location
2022년 11월에 4박 숙박함
답변 제공: Silvia Balan 님, 2022년 12월 12일
Dear Mark,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Sheraton Bucharest Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

10/10 - 훌륭해요

LI 님, Chino Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is very convenient.
2022년 10월에 4박 숙박함
답변 제공: Silvia Balan 님, 2022년 11월 3일
Dear LI,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback regarding your recent stay at the Sheraton Bucharest Hotel. We hope to see you again soon.Sincerely,Silvia Balan PR & Marketing ManagerSheraton Bucharest HotelSincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

10/10 - 훌륭해요

ADINA 님, NEW YORK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Great service.
2022년 9월에 5박 숙박함
답변 제공: Silvia Balan 님, 2022년 10월 11일
Dear Mrs. Adina,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Sheraton Bucharest Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Silvia Balan PR & Marketing Manager Sheraton Bucharest Hotel

10/10 - 훌륭해요

Ryan 님, Maitland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern, clean, safe and accommodating hotel close to the center of everything. Best hotel breakfast bar in Bucharest.
2022년 9월에 4박 숙박함
답변 제공: Silvia Balan 님, 2022년 11월 3일
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback regarding your recent stay at the Sheraton Bucharest Hotel. We hope to see you again soon.Sincerely,Silvia Balan PR & Marketing ManagerSheraton Bucharest Hotel

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

8/10 - 좋아요

Avraham

2022년 9월에 4박 숙박함

4/10 - 별로예요

Paul

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Friendly staff. Good location. Great price.
2022년 8월에 4박 숙박함

8/10 - 좋아요

Magdalena

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 6박 숙박함

10/10 - 훌륭해요

Salvo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Posizione ottimale, classe e personale sempre disponibile, unica pecca forse a volte dimenticanze nell aggiungere tovaglie e accappatoio nuovo
2022년 7월에 5박 숙박함

8/10 - 좋아요

Tariq

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel near centre
Nice hotel with a nice reception, check inn was good and quick , beds comfortable and decent mini bar . Would definitely re-book
2022년 7월에 3박 숙박함

8/10 - 좋아요

Mirela

2022년 6월에 4박 숙박함

8/10 - 좋아요

Ammad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 nights stay
A typical Sheraton!! Nothing different… Great location
2022년 5월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Couldn’t sleep much. The air conditioning can not be stopped completely and the noise is very annoying. It’s an old air conditioning system. The rest was good.
2022년 5월에 2박 숙박함