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스핀 브리지 호텔 여행 후기

2 out of 5
스핀 브리지 호텔
Spean Crescent, Spean Bridge, Scotland

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 106개 이용 후기 중 18개" "
평점 8 - 좋아요. 106개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 106개 이용 후기 중 36개" "
평점 4 - 별로예요. 106개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 106개 이용 후기 중 3개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff are excellent and room was very clean and tidy had everything we needed
2023년 9월에 1박 숙박함
답변 제공: Jane 님, 2023년 10월 1일
Thank you for taking the time to review, we appreciate your feed back and we are glad you enjoyed your stay with us. Kind regards Jane

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2023년 8월 23일
Thank you for taking the time to review.We hope to see you again in the future.

6/10 - 괜찮아요

Alison

좋아요: 직원 및 서비스
Very friendly staff. Old building but clean. Kept in best condition possible
2023년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2023년 8월 14일
Thank you.

8/10 - 좋아요

Svend Krogh

2023년 8월에 1박 숙박함
답변 제공: Beth 님, 2023년 8월 10일
Thank you for taking the time to reviewWe hope to see you again in the future

8/10 - 좋아요

Daniel Maynard

2023년 7월에 1박 숙박함
답변 제공: Beth GM 님, 2023년 8월 14일
Thank you for taking the time to review.Your remarks are helping us to stay positive and improve wherever we might.

10/10 - 훌륭해요

Evelyne

2023년 7월에 1박 숙박함
답변 제공: Beth GM 님, 2023년 8월 14일
Thank you for taking thee time to review.It's always helpful and we appreciate itHoping to see you again in the future.

2/10 - 너무 별로예요

MAUREEN

2022년 12월에 1박 숙박함
답변 제공: Cathy Van Cutsem, Supervisor Spean Bridge Hotel 님, 2022년 12월 10일
Hello,We are sorry that we haven't seen your booking earlier. The fact is that our hotel is closed from 1st November 2022 till 1st April 2023. We closed off all the rooms on all booking sites but with Expedia their seems to be a problem. For 2 weeks now we try to reach Expedia to see what the problem is, yet we can't get anyone on the phone. For example: i called last week again and it sounds occupied the whole day, today answer machine saying offices are closed. What I can say and assure you is that we didn't take any payment for this booking.In the mean time we will try to get someone on the line and hope someone will eventually mail us back.We are terrible sorry that you were standing before a closed door but as said we closed off all our rooms from the 1st of November 2022.

8/10 - 좋아요

Colin

좋아요: 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: GM 님, 2022년 8월 16일
Thank you for taking the time to write a review, we appreciate your feedback.

6/10 - 괜찮아요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was far too hot got what wee paid for only staid for a night
2022년 6월에 1박 숙박함
답변 제공: Beth 님, 2022년 6월 27일
Thank you for taking the time to review, we appreciate all feedback. We take on board any feedback we get, always looking to improve guest stays

6/10 - 괜찮아요

Duncan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It was staffed by a team of pleasant ladies who were very helpful. However the property has seen better days. Most of the property is in need of an input of money.
2022년 6월에 1박 숙박함
답변 제공: Beth 님, 2022년 6월 10일
Thank you for taking the time to write a review. We have taken on board your comments, work is in progress

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs a lot of TLC but clean. The staff were very friendly and helpful and could not be faulted. The food, breakfast and dinner, was excellent and `I would recommend future guests to have their meals there. We would certainly stay there again.
2022년 5월에 1박 숙박함
답변 제공: Beth 님, 2022년 6월 29일
Thank you so much for your review, we appreciate you taking the time, and take in what we do here. We start renovations this week, so the things that can be put right will happen,

8/10 - 좋아요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A friendly place that was very accommodating as we arrived later than planned, perfect for our needs.
2022년 5월에 1박 숙박함
답변 제공: Beth 님, 2022년 6월 29일
Thank you.

6/10 - 괜찮아요

Nicola

2022년 5월에 1박 숙박함
답변 제공: GM Beth 님, 2022년 5월 19일
Thank you for taking the time to write a review. We must try an improve this score, but glad you stayed with us.

10/10 - 훌륭해요

maxine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spean Bridge is perfect for walkers touring and workers alike. Basic/clean hotel. yes could do with a lick of paint but we are just coming out of a pandemic ,and they have been shut for months ,looks are not every thing. and very freindly staff .who are trying there very best with the limited staff they have to cover this big hotel, ( they never stop running around bless them) ,After the last 18 months of the pandemic these guys are working there socks off to provide accomodation for all ,along with takeaway food and resturant service. basically possibly like a lot of us business owners trying to keep heads above water, Ritz it is not, but ,then i wouldnt have stayed if it was. If you want friendly service/clean basic room and awesome breakfast well worth the stay .
2022년 5월에 4박 숙박함
답변 제공: GM Beth 님, 2022년 5월 11일
Thank you so much for your review, and I know the staff will appreciate your feed back too. It's so nice to feel appreciated. I will pass this on to them.

10/10 - 훌륭해요

C

2022년 5월에 1박 숙박함
답변 제공: GM 님, 2022년 5월 5일
Thank you so much for taking the time to review. We look forward to seeing you again in the future.

8/10 - 좋아요

Karen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property looks a little poor from outside. However, the 3 rooms we had booked were very clean and all of a good size. They had just what we needed for a one night stopover. Due to a lack of staff, the bar was only available if you were eating in the restaurant. The food was good.
2021년 9월에 1박 숙박함
답변 제공: Beth 님, 2021년 9월 27일
Thank you for taking the time to write a review, and we thank you for your comments. We hope to see you again in the future

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
Great place to stay with family 👍
2021년 8월에 3박 숙박함
답변 제공: GM 님, 2021년 8월 31일
Thank you for taking the time to write a review, we are so happy your enjoyed your stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff, hotel clean but bit worn
2021년 8월에 1박 숙박함
답변 제공: GM 님, 2021년 8월 30일
Thank you for taking the time to review. We appreciate it. We are working on upgrading the hotel, and hope if you return in the future you will see the difference.

4/10 - 별로예요

gwen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dont expect much
Some where to put your head while you are traveling ideally situated. Food not brilliant bar is dirty the whole place needs an extesive make over, room was very hot with no opening window but bed was big and comfortable
2021년 8월에 5박 숙박함
답변 제공: GM 님, 2021년 8월 28일
I'm sorry you did not enjoy your stay as much as we would have liked. We are working on the upgrades, and take on board what you had to say. We always welcome feed back and thank you for that.

10/10 - 훌륭해요

Helen

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Nigel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel
Nice hotel Looks a little tired on the outside but internally its good Breakfast was nice, really set us up for day's riding Staff were really friendly and helpful Lovely location. Certainly will return
2021년 8월에 1박 숙박함
답변 제공: GM Beth 님, 2021년 8월 20일
Thank you so much for taking the time to review, we are happy you enjoyed your stay and will look forward to seeing you again

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although a little tired in paces, my room had been freshly redecorated with a new carpet. Breakfast (for which I paid extra on a day by day basis) offered excellent value, and the restauarnt mealsin the evenibg are
2021년 8월에 5박 숙박함
답변 제공: Jane 님, 2021년 9월 25일
Thank you for your review. we do appreciate feed back. We are glad that you enjoyed your stay at Spean Bridge Hotel and hope to welcome you back in the future. Jane

4/10 - 별로예요

Laura

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely shabby and in need of lots of work. Although the rooms were clean, very uncomfortable bed, the facilities were very basic and not fitting of the amout we paid for 2 nights. The restaurant was bare, as was the bar, no atmosphere and smelt like a 1980s working mens club.
2021년 8월에 2박 숙박함
답변 제공: GM Beth 님, 2021년 8월 13일
Thank you for your review, every review is important to us. I'm very sorry you were not happy with the room. I will be looking into how we can improve. The Restaurant and Bar are bare at this moment in time, we are trying to cut back on the possibility of Covid infection, tablecloths etc removed so the tables can easily be sanitized.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Oldie, but Goodie.
Needed budget friendly accommodation for a week in the Fort William area, however our usual Travelodge/Premier Inn choice were either fully booked or prohibitively expensive. Spean Bridge Hotel came up as our cheapest alternative as my princess teenage daughter won't entertain camping any more. You can tell from the photos that it is a "old school" hotel. Our ensuite bedroom was a reasonable size and our twin beds were comfortable, with duvets. Our bathroom sported tiles dating back to the late 70's/early 80's, but the electric shower unit was up to date and everything was clean and worked as it should. The staff worked hard, were friendly & very helpful. The room came with tea making facilities and these were refreshed everyday. Having initially tried the Bridge Cafe (next door) for our first evening meal we subsequently tried the Hotel's restaurant for our 2nd night & was impressed by the service, quantity and quality of the menu. We consequently decided to eat here a further 2 evenings trying different meal options and clearing our plates everytime. The steak pie was the best I have ever tasted, full of quality steak pieces & cooked within a lovely gravy. OK so the hotel needs updating but this was reflected in the price paid & I arrived expecting this might be the case, but if value for money is more important to you than fancy foreign taps in the bathroom & an expensive vending machine in the lobby (there is a Spar shop next door) then this is a good place to stay.
2021년 8월에 6박 숙박함
답변 제공: GM Beth 님, 2021년 8월 9일
Thank you so much for your review, we appreciate all reviews but very pleased you had a nice stay. Hoping of course we will see you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hey, I’m not going to complain as it was the only place I could find within budget for work. That being said, it is really tired! And well overdue an overhaul! There is evidence of some work being done. My room was cheap and cheerful. And clean! And I did get two good nights kip. The staff were really nice and polite and were quite attentive. Which was a positive. The food kind of surprised me! It was actually pretty good! Cooked well! And very hearty. I would stay there again if I had too.
2021년 7월에 2박 숙박함
답변 제공: GM 님, 2021년 7월 30일
Thank you for taking the time to review. We appreciate any feed back. We are chipping away and the work to be done, and hope you will stay with us again in the future

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: GM Beth 님, 2021년 7월 19일
Thank you for taking the time to review, we appreciate feed back. We hope to see you again in the future

6/10 - 괜찮아요

Derek

좋아요: 직원 및 서비스
Cheap and cheerful
We have stayed here. In the past, about 10 years ago. There doesn't appear to have been any improvements since then. It's a budget hotel without any pretensions.
2021년 6월에 1박 숙박함
답변 제공: Jane 님, 2021년 7월 1일
Thank you for your review and we are sorry that you did not enjoy your stay with us. We have and are in the process of refurbishing the hotel at the moment.

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 3박 숙박함
답변 제공: GM 님, 2021년 6월 25일
Thank you for taking the time to review, we appreciate feed back and hope to see you again in the near future

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid unless desperate
We booked this online when there was little else to choose from. From the outside, it looked like it had been closed for a decade with squatters in it. Inside wasn’t that much better. The room had an ambient light.... a neon green exit sign pointing to the only door (is this really necessary?!), the beds were average and the decor ancient. If you’re looking for somewhere and you’re desperate for a bed then it does do the job. Otherwise I would stay clear of this hotel. I’m addition I felt like we were locked in during the night and unable to exit to the car. It was an unpleasant maze inside with limited introduction.
2021년 5월에 1박 숙박함
답변 제공: GM 님, 2021년 5월 31일
I am so sorry you were unhappy with your stay, the hotel is being re-furbished inside and out, of course all taking time. Having to close due to Covid for so long has held things up, but we are hopefully back on track now. Once again I'm so sorry you had cause to complain.

10/10 - 훌륭해요

William 님, Much Wenlock

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely down to earth place. Really convenient for everything.
2019년 10월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 10월 29일
Thank you for taking the time to write a review, it helps us, as we are striving to be the best we can be for guests.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Great location, great service, spacious accommodation
2020년 10월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 10월 12일
Thank you so much for your review, especially nice as you seem to have enjoyed your stay with us. We are pleased.

6/10 - 괜찮아요

Patrick

별로예요: 객실의 편안함
weekend away
The room set up was arse about face TV was next to the bed and Awkward to watch kettle was sat on top of a chest of draws and the Plug did not safely reach the socket I did not see evidence of PAT testing on appliances towel hanger in bathroom came off the wall when i tried to lift the towel I would say room needs updating. I should have taken photos. Sticky toffee pudding on menu was steamed sponge with golden syrup, food was not overpriced and was tasty but not properly described.
2020년 9월에 1박 숙박함
답변 제공: Jane 님, 2020년 9월 18일
We are very sorry you were unhappy with your stay. We do do Pat Testing every year as required by regulations.We will be addressing your concerns regarding the room and the food.

4/10 - 별로예요

Wayne

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
70s sauna themed rooms provide disappoint
very dated and tired, rooms covered in pine. scaffolding outaide hotel has been there for 3 years. avoid. Bar is very poorly stocked with no atmosphere whatsoever. Avoid this hotel at all costs if you want comfort and relaxation. if you need somewhere to stay on the North Coast 500 then eat in the Old Station Restaurant, its amazing and the staff are so friendly and helpful
2020년 9월에 1박 숙박함
답변 제공: Jane 님, 2020년 9월 13일
We are very sorry you were unhappy with your stay. We are in the process of updating the hotel and started on the roof last year, hence the scaffolding and then with winter and then covid-19. We will be addressing your comment on the bar being poorly stocked.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Scottish Stopover
First appearance the hotel reception area was lovely, the bar and dining area all very clean the bedroom however was in need of a makeover, wooden cladding is in desperate need of a face-lift, window frame in need of a good clean
2020년 9월에 1박 숙박함
답변 제공: Jane DM 님, 2020년 9월 8일
Thank you for taking the time to review, we appreciate feed back. We will be addressing your concerns in the room and hope this did not spoil your stay.

6/10 - 괜찮아요

John 님, London

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very tired and a bit of a relic from a bygone age (not in a good way). That the staff were very friendly and helpful didn't really make up for a very dated experience in terms of the room and food. A particular annoyance was the exceptionally-bright status LED on one of the ceiling lights, which could not be turned off and basically lit the room all night to a level which made it hard to sleep.
2020년 8월에 1박 숙박함
답변 제공: Jane DM 님, 2020년 9월 8일
We are sorry you were unhappy with your stay with us and will be addressing your concerns with the rooom and food. Unfortunately the green light is from the emergency light that is required in all rooms in case of power cut.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Jane DM 님, 2020년 9월 8일
Thank you for staying with us, we appreciate your feed back.

6/10 - 괜찮아요

실제 이용하신 고객

Clean room and hot shower, wasn’t too impressed with the service n the C
2020년 9월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 9월 3일
Thank you for taking the time to review, we take all comments seriously, and strive to improve wherever possible.

6/10 - 괜찮아요

Helen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location. Needs some updating.
Was adequate for our overnight stay, but room needs some TLC. Bathroom overdue an update, half of the room lights not working. Good Covid19 measures in place and allowed you to eat food in your room.
2020년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 8월 28일
Thank you for taking the time to write your review, and thank you for your kind comments, and be assured we are working through the décor issues

4/10 - 별로예요

Carsten

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 8월 24일
Thank you for taking the time to write your review, we certainly aim to improve this score.

8/10 - 좋아요

Dan

출장 여행
좋아요: 직원 및 서비스
2020년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 8월 24일
Thank you for your review, we appreciate people taking the time, kind regards

8/10 - 좋아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
..
Very clean They put me in a separate building to the hotel.... very quiet.. Great fish and chips
2020년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 8월 21일
Thank you for your review, we appreciate feed back and glad you enjoyed your stay. hopefully we will see you again in the future

8/10 - 좋아요

ruben 님, kent, uk

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
is an ok hotel for the road and when on a budget. Breakfast was ok, the staff is very friendly.
2020년 8월에 1박 숙박함
답변 제공: Beth GM 님, 2020년 8월 24일
Thank you for taking the time to write your review, we appreciate feed back, and hope to see you again in the future

6/10 - 괜찮아요

Leigh

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great location, tired hotel
Great location but the hotel is very tired. There is work on going so maybe that will be remedied. We stayed in a chalet at the beck of the hotel and it suited my needs perfectly - 1 night grab and run. Not sure more than two or three nights would be feasible
2020년 8월에 1박 숙박함
답변 제공: GM 님, 2020년 8월 19일
Thank you for your review, yes the improvements are on-going, and we hope to get through it all asap. Covid-19 held us up but now we hope to progress.

6/10 - 괜찮아요

Romain

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
- Propreté dans toute la chambre OK - Salle de bain vieille a refaire - Mettre des rideaux occultants aux fenetre de la chambre trop de lumiere - Mal Insonorisé, on entend les voisins de chambre parler et l'exterieur - Petit dejeuné continental. 4 Livres. Mauvais
2020년 8월에 2박 숙박함
답변 제공: GM 님, 2020년 8월 19일
Thank you for your review. I will look into your response and deal with matters you raised, Thank you

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stay
A one night stay to break journey home. I was pretty much the only guest as hotel not busy due to Covid. Room was clean, tidy and comfy. Staff friendly and good price. Food was good snd fast service.
2020년 8월에 1박 숙박함
답변 제공: GM 님, 2020년 8월 19일
Thank you for your review, we appreciate you taking the time.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic but fine for the price. Lovely receptionist and bar man. Enjoyed chatting with the locals and the room was clean.
2020년 8월에 1박 숙박함
답변 제공: GM 님, 2020년 8월 17일
Thank you for taking the time to write your review, we appreciate it, and glad you had a nice time

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 1박 숙박함
답변 제공: GM 님, 2020년 8월 19일
Thank you for your review, we appreciate you taking the time.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was traveling for business, solo. I bought on price so OK. The annex I was in had no lock on the external door so open via the untended car park to the street.
2020년 7월에 2박 숙박함
답변 제공: GM 님, 2020년 8월 5일
This is being dealt with, thank you for taking the time to write this review

2/10 - 너무 별로예요

James

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Would rather stay at a homeless shelter
Would not stay again. We were put in one of the duplexes out back. The unit was not level, no breeze and no AC. Very loud, if anyone walks by and talks at all. Overall condition is shoddy. Felt like I was sleeping downhill all night and the mattress was a 4 inch this spring type with no cushion. Very rough. We stayed due to being the only place with rooms in town. We now know why. I would drive an hour to get a different hotel. Too that off with paying a premium and no breakfast included. Rough night for a bunch of money.
2019년 9월에 1박 숙박함
답변 제공: Jane 님, 2019년 9월 25일
We are very sorry you were unhappy with your stay in the Chalet room you booked with us. We will be checking out the mattress and all other items on your review. The hotel is in the process of refurbishing and updating. We thank you for your review which we take very seriously.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Beth 님, 2019년 8월 17일
Thank you for taking the time to post a review, we appreciate it.