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모텔 6 런던, 켄터키 여행 후기

2 out of 5
모텔 6 런던, 켄터키
285 West Hwy 80, London, KY

이용 후기

6.2
평점 10 - 훌륭해요. 155개 이용 후기 중 33개" "
평점 8 - 좋아요. 155개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 155개 이용 후기 중 33개" "
평점 4 - 별로예요. 155개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 155개 이용 후기 중 36개" "

6.6/10

청결 상태

6.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Vishvanath

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Tanya,Thank you for the 5-star rating!Lilith#Team6

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

David W

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Sheria

2023년 9월에 2박 숙박함

8/10 - 좋아요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly.
2023년 5월에 4박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

George

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Disappointed by Lacky in London
Was taken back by the deposit for accidentals as I was told I could pay 20.00 cash or use a card to put on file,the 20.00 would be given back when I checked out but using a i later found out took 50.00 dollars off my card of course it will eventually be refunded. This however was a major inconvenience being on a extremely small budget. We get to the room and the air conditioner is making so much racket you could barely hear anyone speak. We turned that off and went to bed. The Bed was nice comfy and clean, however the lack of Wi-Fi and coffee pot in the room is confusing since there was a microwave and a nice sized mini fridge. Those small details and noisy A/C didn’t help an already frustrating night at all.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 27일
Hi George,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 - 너무 별로예요

Melinda

가족 여행
2023년 6월에 4박 숙박함

2/10 - 너무 별로예요

Kate

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
The rooms were horrible and dirty. I found bed bugs and roaches. It was nasty!
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 15일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - 너무 별로예요

Stacie R

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we checked in we were not given a wifi password and didn't have enough towels and washcloths for everyone. I called later that evening and was told i had to come to lobby, rhey couldn't tell me over the phone the password and i needed to come get towels if i needed them. I went down, i didn't get washcloths for everyone because they were "running low "!!! Really? The next morning we left before 7 am, came back around 1, our towels were all gone and not replaced. I called, i had to go down to the lobby again. They gave me tiny towels! Not bath towels, loke kid sized or something. Still not enough washcloths. Not the cleanest. The desk gentleman was just short answers and not helpful. The young girl in the mornings was nice but definitely not much help. They offer absolutely nothing but a bed and shower. I honestly hoped for at least nice towels and friendly service, very disappointing
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 15일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 - 좋아요

Jim

연인과의 여행
좋아요: 직원 및 서비스
Outdated furnishings. Liked the walk in shower.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Terry

2023년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall condition was okay, but toilet was not installed correctly and rocked. Not enough towels provided and those in the room had stains and wear holes. Light switch didn't turn on any lights.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team

6/10 - 괜찮아요

실제 이용하신 고객

Travel Stop
Felt like we were bothering the clerk at check in. Old, rundown, dated property. Paper products not refilled in room.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Gregory 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스
Humming fridge & lumpy pillows.
2022년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 11일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Russ

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 11일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Douglas

We broke down in Tennessee had to stay somewhere else not a good experience
2022년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 11일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The shower drain backed up when I took a shower. No where to hang up towels to dry.
2022년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2022년 11월 10일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Leslie 님, Germantown

좋아요: 청결 상태, 직원 및 서비스
Older building, furniture, fixtures; dated decor; clean enough, hot water for shower, comfortable bed for a quick overnight stay
2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 11월 10일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Michele

출장 여행
별로예요: 직원 및 서비스
We checked in sheets were dirty asked front desk to change our sheets they told us we could come down and get some because I didn’t have staff to change them for me two bars of soap as a toiletry. Checked out a day early would not refund the day because they said it was through Expedia. I travel for work all I need is a place to lay my head at the end of the day. But I still want my bed to be clean don’t recommend if you have to stay more than a day
2022년 10월에 4박 숙박함
답변 제공: Nancy Y. 님, 2022년 11월 10일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Michelle

2022년 6월에 3박 숙박함

6/10 - 괜찮아요

Nicholas

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No shampoo, dud not clean room after 1st night, poor water pressure, no coffee machine, had to ask for towels.
2022년 8월에 2박 숙박함

8/10 - 좋아요

J Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rainy
Just a place to sleep on my way home. Most hotels were booked due to the Eastern Ky Floods.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Chaussie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and the room was cleaned.
2022년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2022년 6월 30일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 - 좋아요

DONNA M

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice over nighter for traveling
Our stay was brief, just an over nighter and continued our traveling the next morning. It was quite. The bed was very comfortable. The room was very clean. The only thing that took me aback was when I took a shower there was a dried used bar of soap in the soap holder.
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 28일
Hi Donna, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Maz K. #Team6

8/10 - 좋아요

Benjamin

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

8/10 - 좋아요

Colvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
2022년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 16일
Hi Coven, Thank you for positively rating your stay! Lilith #Team6

6/10 - 괜찮아요

Timothy

좋아요: 직원 및 서비스
May be the cleanest room I’ve ever stayed in! Very impressive. One big issue was the heater. Very noisy and slow. It took well over a hour before the room got up to a reasonable temp.
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 16일
Hi Timothy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

10/10 - 훌륭해요

MATTHEW 님, Ypsilanti

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

William Van

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator. Couldn’t get ground floor room. Husband is handicapped and can’t do steps. Ended up leaving.
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 5일
Hi William, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 - 좋아요

Kimberly

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 5일
Hi Kimberly, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 - 훌륭해요

GREGORY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all ok
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very pleased
The only reason it didn’t get 5 stars for cleanliness was that the pool needed work or either covered back up.
2021년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 5일
Hi Stephanie, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

6/10 - 괜찮아요

David

출장 여행
별로예요: 직원 및 서비스
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn't anything special, but we were there for a whole day with nothing to do and did enjoy the pool. The chairs where broken, but we made it work and were able to relax and soak up the sun.
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and comfortable. Girl at desk was new, took a while to get checked in, but she was friendly and got it done.
2021년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Hi Ashley, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. The room was clean, for the most part. The bathroom could have used a little more attention than it had received, but it wasn't horrible. The room itself was clean and comfortable. The AC worked so well it was freezing us out, but when we turned it off, it didn't get really hot like some places do. It did stay comfortable. We had plenty of hot water for showers, the ice machine was convenient, as was parking. The only complaint that I had was that the woman at the front desk during the day was a little rude. I called to ask her why the WiFi wasn't working and she said it was. I told her that my computer and my phone were showing that there was no internet. She stated that there was something wrong with my phone and computer because she had internet. I let her know that I was not trying to access the office internet, but was trying to access the guest wifi and she still insisted that my devices were not working properly and that she couldn't help me because she didn't know about such things. She finally said she would speak to the manager and about an hour later, they he called to let me know the problem had been fixed and sure enough, I was able to get online. It wasn't a HORRIBLE experience, but the woman did get testy at first. The manager was super nice.
2021년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a good location for what I was doing
2021년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
We are glad you had a great experience and appreciate your feedback! Lilith #Team6

10/10 - 훌륭해요

Wendell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hotel Room was very nice and clean.
2021년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Hi Wendell, Thank you for the perfect rating! Lilith #Team6

4/10 - 별로예요

Jean

가족 여행
좋아요: 청결 상태, 객실의 편안함
No light on here!
So the people that work there are very friendly and the rooms were clean.... BUT my room had a few issues and at almost 2am I figured I would mention it to cleaning staff the following day. So 1st off the heater/air unit had a horrible smell when it turned on. Next was awesome... The light in bathroom did not work at all and the hall light only 1 bulb and it flickered. So it was interesting to take a shower in the dark, and when I mentioned to housekeeping she said she would let them know so they could come in to fix it and nothing! So 2 nights and no friggin light in bathroom is definitely not leaving a light on! Not sure if it is an electrical issue or just to cheap to put bulbs in rooms but that was a dark room. Not sure if I would stay again or not cause there was some rude ass guest that just let their pets do their business where ever. But hotel is more worried about dogs that make noise... I don't have a dog so I would prefer your dog doesn't piss on my truck rims, lucky I didn't send my husband to piss on your truck. Think she was an actual resident of the motel, her and her Chiweenie thing and that busted ass Dodge truck she started up at 6am with not exhaust!
2021년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Hi Jean, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Very friendly staff.
2021년 4월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Hi Mike, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
havebs
Excellent great people
2021년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 15일
Hi Deborah, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

10/10 - 훌륭해요

실제 이용하신 고객

2021년 3월에 3박 숙박함

8/10 - 좋아요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to rest.
I overall enjoyed my overnight stay. Good bargain.
2020년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 2월 2일
Hi Joshua, Thank you for the excellent review! Lilith #Team6