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수퍼 8 바이 윈덤 오로빌 여행 후기

2 out of 5
수퍼 8 바이 윈덤 오로빌
1470 Feather River Blvd, Oroville, CA

이용 후기

6.6
평점 10 - 훌륭해요. 771개 이용 후기 중 161개" "
평점 8 - 좋아요. 771개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 771개 이용 후기 중 147개" "
평점 4 - 별로예요. 771개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 771개 이용 후기 중 142개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Shoua Pao

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good, thank you so much
2024년 4월에 3박 숙박함

8/10 - 좋아요

Joshua

좋아요: 직원 및 서비스
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Keven

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scary hotel nasty rooms
2024년 4월에 2박 숙박함

8/10 - 좋아요

Evangelina

2024년 3월에 1박 숙박함

4/10 - 별로예요

Alisia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Employees were smoking right by the front door of the hotel. There were trash bags full of clothes or garbage by the entrance. After returning to the hotel yesterday evening (2nd night), card didn't work anymore. Went to front desk and the manager was very unprofessional. She asked me why I had given a bad check in review on Expedia right in front of the other staff. It made me feel very uncomfortable.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Farm

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Entrance was nice and hot coffee was available at the front entrance
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and clean
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, comfortable & friendly hotel staff.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 직원 및 서비스
The location is fine. I don't feel safe. I see many homeless walk by.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jeremy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
State of this place almost 2 months was never offered to have a maid clean my room change my bedding anything. Clean the room myself as long as we can get a vacuum after asking for days in a row or a broom or anything else that should be easily accessible to someone who is cleaning your room for you instead of making your maids do their job and clean it for us ridiculous do not stay at this place it is a waste of your time and money
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jeremy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Junkies tried to break into my room with my wife and young son in there.when I came back the next day to talk to manager a rude made came up and told us don't feed the cats it's my own fault.last I checked the maid didn't run the hotel.and how unprofessional to let your maid treat your paying customers.Meth,hookers , dog poop on the floors, horrible smelling rooms that are run down and dirty when you check in.customers beware this place
2024년 1월에 1박 숙박함
답변 제공: Super8 Team 님, 2024년 1월 26일
Dear Guest,While we understand your concern, we take guest complain seriously and make sure to verify what the truth behind it.As we verified your concern with the hotel and got to know, the reason you were asked to leave as your were doing Marijuana in the room with kid staying the rooms next to you. The same was also verified in the surviellience footage were several warning were given not to repeat the same. Also it was verified your pet was left loose and was barging in other guest balcony for poop. The same was testified by the guest. We would really appreciate not to spread false information.

2/10 - 너무 별로예요

Jeremy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not give the lady at the front desk of Indian descent your card she will write down your number and charge it at will when she thinks it's okay patrons beware
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was possibly the worst hotel I’ve ever been to. Wyndham should be ashamed to have its name on this place. The entire place (including the lobby) reeked of marijuana. The elevator is ancient and has colored tape over all the buttons. My room was dirty and had furniture a thrift store wouldn’t accept. The mini frig in my room (that I didn’t dare even look in) made a ton of noise. There were holes in my sheets and stains on the mattress. The hair dryer didn’t work. The bathroom had unsightly repairs. The peep hole on the door had something gross stuck in it. Everything was worn, dirty, and falling apart. The children running up and down the hallways at 11:30 at night wasn’t great either.
2024년 1월에 1박 숙박함
답변 제공: Super8 Management team 님, 2024년 1월 19일
Dear Guest,We are really sorry for the inconvenience caused to recent stay, but we would want to thank you for your valuable time for giving us the opportunity to improve our service. We have noted down each detail on your concern and will make sure to do better in future.Hoping to see you again, as would we really want to make sure you have better experience with us in future..

4/10 - 별로예요

C

2024년 1월에 1박 숙박함
답변 제공: Super8 Team 님, 2024년 1월 25일
Dear Guest, we really sorry for not meeting your expectation for your stay with us, your feedback is really important, we will try our best for better service in future.Thankyou for your time, hope to see you again

4/10 - 별로예요

Simon

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Needs improvement
Wasnt as bad as people claimed. However 1 room key for 2 people was weird as i had to work late. No extra towels. All the buttons on the elevator inside and out were broken and held by tape. Security was minimal i walked in at 2 am door wasnt locked and no one was in sight. Very minimal breakfast items.
2023년 12월에 1박 숙박함
답변 제공: Super8 Management team 님, 2024년 1월 19일
HI Simon,Thank you for feedback, sorry about late response. Your time for feedback is important to us for better improvement. We have noted down all your concerns and trained the team accordingly for better performance in future.Hope to meet your expectations for your next stay

8/10 - 좋아요

Juana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Super8 Team 님, 2024년 1월 25일
Dear Guest,Thankyou for time to leave feedback for us, it really means a lot. See you soon for your next stay with us

2/10 - 너무 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The second worst hotel in Oroville.
I have stayed at several hotels in this area during visits over the years, and this one ranks as the second worst out of seven. Of note, the night front desk staff were amazing, and is the primary reason this isnt the worst hotel instead. Pros: coffee available at the lobby almost any time. Night front desk staff were great. Breakfast choices were acceptable. The heater worked. Cons: the first room I was issued was pretty dirty. It was past midnight so i was just going to deal with it until a saw a mouse run across the desk and onto my luggage. The second room i was issued was cleaner, but had exposed electrical wires dangling from the ceiling where the smoke detector was supposed to be, and the smoke detector was left on the toilet. Tile grout was missing, likes were broken and left adrift, and the heater control panel faceplate was ripped off. I was seldom at the hotel so individually my concern was only about safety and sanitation over functionality. I had put in the hotels(dot)com app that i wanted to extend my stay by one night which i did at the property, however i didnt get the same rate, and was charged more than the app's advertised price. The day front desk person didnt know what to do with that problem and said the best she could do wasnt going to match the price. Overall, i dont recommend staying here.
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Georjean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Crystal

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has been one of the best hotels I've stayed in, the staff make it a pleasant, and overall great place to stay. Very professional, comfortable and friendly hotel.
2023년 11월에 5박 숙박함
답변 제공: Super8 Team 님, 2024년 1월 25일
Dear Guest,Thankyou for your valuable feedback, this will only motivate Super8 Team to do our best. Really appreciate your time

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel on Feather River Blvd. Compared to the 5 other hotels, Super 8 has the best breakfast & friendly staff, very clean and pet friendly.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a wonderful stay!
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, friendly atmosphere, great overall hotel stay.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very professional, friendly staff, clean comfortable room, very well maintained hotel.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Sukhdeep

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst motel I ever seen. Ripped & stained bed sheets. No floor covering on balcony. Even some light bulbs were off.
2023년 11월에 1박 숙박함

8/10 - 좋아요

John 님, Meadow Vista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have used this location in the past.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Inderjot

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i booked room for just one night and they charged me 4 times when i checked my account and when i called them to refund me they just disconnected my call
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice & quite
2023년 10월에 2박 숙박함

4/10 - 별로예요

FRED

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
THE MOTEL NEEDS WORK! STAFF ARE TRYING, BUT NOT ABLE TO KEEP UP WITH THEMAINTENANCE. MY WIFE GOT STUCK IN THE BATHROOM FOR 30 MINUTES WHEN THE DOOR LATCH FELL LOSE. FINALLY TWO STAFF MEMBERS WERE ABLE TO OPEN THE DOOR. OTHER LESS SERIOUS THINGS: HOT TUBE WAS COLD, COFFEE MAKER DIDN'T WORK, BATHROOM LACKING SOAP AND DRAIN PLUGS.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Never again
I never write reviews unless it’s extreme…. Smoke detector out of batteries and beeped loud all night, called front desk to report and no answer, sink clogged, bathroom vent super loud and sounded raspy like going to break…. Had a room on the 3rd floor, was able to smell marijuana trough our open window the next morning??!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ileia

2023년 9월에 1박 숙박함

8/10 - 좋아요

Bryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It seemed like there were some homeless coming in and out when they could get away with it, but they seemed harmless
2023년 10월에 1박 숙박함

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice price quite and friendly staff
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Tracy

The pool and hot tub has been shut down for a month or more ..remote was missing 1 battery the best thing about the hotel is the comfortable beds thats it
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Tracy,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 - 너무 별로예요

Dena

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very dirty. There was no smoke alarm, just bare wires hanging from the ceiling. The towel bar in the bathroom was laying on the floor. There was no plug in the bathtub so you could not take a bath. The faucet in the tub leaked badly so you listened to running water constantly. At 7 am there was nothing left in the breakfast room because homeless people were in and out taking food.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Dena,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay here when I’m in this town. It’s always been a nice quiet place.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Janet,Thank you for staying with us at Super 8 by Wyndham Oroville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Dear Maria,We are delighted that you decided to stay with us at Super 8 by Wyndham Oroville during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

Kassandra

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
I stayed one night and the staff were extremely helpful. It was nice and quiet. I’m so glad I got to bring my dog! Overall it was a nice stay
답변 제공: General Manager 님, 2023년 9월 13일
Dear Kassandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 - 괜찮아요

Dawn

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Homeless people hanging out and sleeping outside, and many of the other guests coming in and out looked sketchy. Felt unsafe. Smelled like marijauana in the halls. The breakfast room had old equipment that was broken and left in place while they had work around. Looks like they try real hard to keep the place clean, but it was shabby. Quiet. Polite front desk. Not many better options in Orville except for the casinos.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
Dear Dawn,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty and there were hookers leaving in and out of other rooms nearby. Room flooded first night and we had to sleep in the car and hotel refused to refund us the full amount even though we couldn’t even stay a full night. Skip this hotel at all costs!!!
답변 제공: General Manager 님, 2023년 9월 5일
Dear Matthew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 30일
Dear Phillip,Thank you for choosing us at Super 8 by Wyndham Oroville during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Danyelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 25일
Dear Danyelle,We are delighted that you decided to stay with us at Super 8 by Wyndham Oroville during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

Paul 님, Kailua

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Paul,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 - 괜찮아요

Tanya

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 24일
Dear Tanya,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 - 훌륭해요

RHONDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 22일
Dear Rhonda,We loved having you stay with us at Super 8 by Wyndham Oroville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 - 너무 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t have room service, unless you specifically ask for it. Toilet leaked. Bathtub was dirty. Room smelled like smoke even though it was a non smoking room. Hallways were very dirty. A lot of homeless people hanging around outside and in the lobby. Internet speed was very slow.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 20일
Dear Matthew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 - 좋아요

Laurie

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
A Nice Stay
It was fine room was decent the bathroom tub had a leak the bathroom was sticky when we arrived. The Breakfast was fine wish there were fruit to top the waffles and the syrup was always out. There could have been more protein choices. But otherwise it was a nice stay.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Laurie,It was great to have you staying with us at Super 8 by Wyndham Oroville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Gabriel

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 13일
Dear Gabriel,We loved having you stay with us at Super 8 by Wyndham Oroville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Lora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Dear Lora,Thank you for staying with us at Super 8 by Wyndham Oroville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager