로비

슈퍼 8 바이 윈덤 윈필드/콰일 리지 에어리어 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 95개 이용 후기 중 32개" "
평점 8 - 좋아요. 95개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 95개 이용 후기 중 20개" "
평점 4 - 별로예요. 95개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 95개 이용 후기 중 9개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Laura 님, Willmar

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed Thursday to Sunday. The pool was open when I first arrived, then closed Friday morning for the duration with no explanation. Window had a gaping hole that made the wind sound like a tornado. Bathroom fan/light sounded like a rave. In a nearly empty hotel they booked a big dog in the room directly below me on my last night and its owners left it alone for 7 hours as it barked through the night. This hotel has signs for no smoking/no vaping but yet its employees smoke outside your windows and your room then reeks like smoke. This is the 2nd time I’ve stayed here. I was hoping the 2nd time would be better than the first…but I know now I’d be foolish to ever try it again. I wish there was a place to share photos…
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mitzi G, General Manager 님, 2024년 3월 6일
I'm sorry to see that you did not enjoy your stay with us. I would like the opportunity to hear more of your feedback if you could contact us. Here at the hotel we strive to provide our guests with the best experience. This is not the experience we want our guest to have.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스
Everything was pretty good. Although the TV in our room didnt work.
2024년 3월에 1박 숙박함
답변 제공: Management Team 님, 2024년 3월 3일
Glad to hear you had a good time. I am sorry about the TV sometimes guest will unplug the cable to hook up a gaming system this is what we found out about this room. Again we appologize for having an issue with the TV.

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. I have stayed at a Super 8 and it was terrible, nowhere near as nice as this. The rooms were clean and the staff was really nice. The only complaint would be the small pillows but still was no big deal. Would definitely stay there again.
2024년 2월에 5박 숙박함
답변 제공: Management 님, 2024년 2월 25일
We are happy to know you enjoyed your stay! We are also happy to find that our hotel has given you a better experience at our location than previous experience elsewhere. We strive to help every guest stay stress free and stay n comfort so they can enjoy the reasons for their travel. Please come again and see us anytime.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room. Convenient
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 20일
Thank you for the nice comments about our rooms here at Super 8 Winfield. Thank you and come again soon.

4/10 - 별로예요

Chuck

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The room itself was excellent. However, the tv didn't work, heater had to be turned to 84 to be halfway comfortable. 6:00 breakfast wasn't available until 6:45. Called desk and no answer. No employee on site until 6:45.
2024년 1월에 1박 숙박함
답변 제공: Mitzi G, General Manager 님, 2024년 1월 23일
Chuck,We do apologize for the issues that you experienced during your stay with us. I have taken the steps that need to be taken to ensure that this does not happen again. My apologies and rest assured that there will be no further instances of this.

6/10 - 괜찮아요

Jonathan

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 20일
I hope you will come again and give us the chance to bring that 3 up to a 5. Thank you!

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every one was great and very friendly very nice place to stay
2023년 11월에 1박 숙박함
답변 제공: Mitzi G, Area DIrector 님, 2023년 12월 1일
Thank you Rick for taking time to leave us a review. I'm glad your enjoyed your stay with us at the Super 8 in Winfield, KS. We work hard to ensure that our guests are taken care of and want to come back again and again. We'll see you next time you are in the area.

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The pool need to be warmer it was ice cold. The indoor pool was reason we pick that hotel for my grandkids could swim
2023년 11월에 2박 숙박함
답변 제공: Mitzi G, Area DIrector 님, 2023년 11월 30일
Margaret,Thank you for taking time to leave us a review. I apologize that the pool wasn't as warm as you would like it. I have verified that the pool is set to 80 degrees and the temperature reading in the pool is at 79 degrees. The typical setting for an indoor pool is between 78-82 degrees. We will keep a watch on it to ensure that the pool is staying warm.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff.
2023년 11월에 2박 숙박함
답변 제공: Mitzi G, Area DIrector 님, 2023년 11월 30일
Karen,Thank you for taking the time to leave us a survey for the Super 8 in WInfield, KS. We look forward to seeing you again when you are in the are!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff.
2023년 11월에 1박 숙박함
답변 제공: Mitzi G, Area DIrector 님, 2023년 11월 30일
Karen,Thank you for choosing to stay with us on your trip to Kansas! We really appreciate it. Hope we see you again in the future!

10/10 - 훌륭해요

James 님, CLIFTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will definitely be back. Only place I stayed that have soft towels.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
We are glad you enjoyed our hotel and towels. Here at the Super 8 by Wyndham Winfield KS we work hard to ensue our guest have a great stay. Hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Careful booking triple room
Overall this hotel wasn't bad but the room we got was not the room we booked. Booked a room with three queen beds and even we checked in we were told that the triple rooms were double booked. Was then offered a room with a foldout couch which would have worked. Unfortunately when we got to the room it didn't have a couch. Then when I asked for the difference in cost back I was told they couldn't refund the difference.
2023년 11월에 1박 숙박함
답변 제공: Mitzi G, General Manager 님, 2023년 11월 21일
Hello,I wanted to take a moment and apologize that we were overbooked on our triple rooms. Those are some of our most popular rooms and they go quickly. You don't ever see rooms with 3 Queen size beds in them. As for the room that you were switched to not having a couch I am not sure what happened there, but rest assured that I am looking into that issue. We have a couple rooms that have 2 beds plus the foldout couch. I'm checking to see if those were booked as well, but I wanted to take a moment and respond to your review as I value what our guests are telling us. Unfortunately, when it comes to giving you back the difference in the rooms, there is not a lot we can do since you booked online. When you go through a 3rd party and pay them directly, they provide the hotel a virtual card that pays for your room.

6/10 - 괜찮아요

Kerrie

좋아요: 직원 및 서비스
Adequate
It was adequately clean, but dated. Toilet flapper needed replaced and ran every 29 minutes(I let them know). Looks like things are being repaired, so that’s good. Towels were small and getting threadbare. They need replacing for sure. Front desk was friendly. Didn’t eat breakfast. Pool looked goidy
2023년 11월에 1박 숙박함
답변 제공: Mitzi G 님, 2023년 11월 17일
Kerrie,Thanks for staying with us. As you stated things are being repaired at the hotel. We are working on renovating all rooms. Come see us again when you are in town and we'll show you the changes!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location.
2023년 11월에 1박 숙박함
답변 제공: Mitzi G, General Manager 님, 2023년 11월 11일
David,Thanks for staying with us at the Super 8 by Wyndham Winfield/Quail Ridge area. We appreciate you taking the time to leave us a review. I'm glad you enjoyed your stay with us!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not as good as the last stay.
Room was hot and would not cool down. Also, the people in the next room were banging a lot and were loud.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
We are very sorry about the noise and we would be more than happy to address either issue by moving you rooms that would stay cool as you need it. Or talking to the other guerst about the noise. Just let us know when staying we are here to help.

10/10 - 훌륭해요

Ronnie

2023년 11월에 1박 숙박함
답변 제공: Mitzi G 님, 2023년 11월 7일
Ronnie,Thanks for staying with us at the Super 8 by Wyndham Winfield/Quail Ridge Area. I'm glad you enjoyed your stay with us! Please come see us again when you are in the area. We appreciate you taking the time to give us feedback!

4/10 - 별로예요

Brad

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Tried this as it’s across the street from the Quality Inn but next time I stay in Winfield will be back across the street.
2023년 11월에 1박 숙박함
답변 제공: Mitzi G 님, 2023년 11월 5일
Mr. Webb,I apologize that your stay was not up to the high standards that we have for our hotel. I do appreciate your feedback as it lets me know what we need to focus on. We're in the process of remodeling the hotel. Please check out our renovations and give us a chance to show you what we're doing.

10/10 - 훌륭해요

Tracy

2023년 11월에 1박 숙박함
답변 제공: Management Team 님, 2023년 11월 5일
We are happy that you enjoyed your stay at our Super 8 by Wyndham in Winfield Kansas. We hope that you will come and stay withy us again the next time you are in the area. Thank you!

2/10 - 너무 별로예요

Lauren

출장 여행
I would have never stayed at this property if I had been told there was no elevator only stairs. The breakfast was a joke, nothing but cold cereal , one apple and coffee. The pancake machine was not working properly. Was too expensive for one night. If any one asks about the hotel I will be glad to tell them to go else where. Also they was a homeless man staying in the lobby, he was there all night and in to the next day. What great advertising for your company.
2023년 10월에 1박 숙박함
답변 제공: Management Team 님, 2023년 10월 29일
I am sorry our hotel only has two floors and no elevator. We do not advertize a elevator and if a guest calls and wants a first floor room we do our best to honor that request. Pancakes are an optional item that we do above the brand breakfast standard and I do appoligize it was not working the day of your stay. This has been resolved. We do from time to time get guest who prefer to sit in the lobby durring there stay for solcialiaztion. I am sorry this made you uncomfortable. We work hard to provide a clean hotel with friendly staff. I am sorry we failed you on the items you mentioned.

6/10 - 괜찮아요

Lauren

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Thank you for staying with us we look forward to your next visit.

4/10 - 별로예요

Ty'Eryka

2023년 10월에 2박 숙박함
답변 제공: Mitzi G, General Manager 님, 2023년 11월 11일
Hello TyEnyka,I'm sorry to see that your stay with us did not meet the standards that we have for our guest stays. I have sent you a message so that I can determine what happened and where we mis-stepped during your stay. I appreciate the feedback.

8/10 - 좋아요

John

2023년 9월에 1박 숙박함
답변 제공: Mitzi G 님, 2023년 10월 20일
Thank you for staying with us at the Super 8 by Wyndham in Winfield, KS. We love getting feedback from our guests and strive to make their stays with us as enjoyable as possible.

8/10 - 좋아요

Alice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and hard working staff
Everyone there is friendly and professional. This was my 2nd time at this location and I will likely continue to come here when visiting Winfield, Ks. The only drawback was the tub drain was extremely slow, but I've concluded that as an industry standard since it has been my experience almost anywhere I've stayed.
2023년 10월에 4박 숙박함
답변 제공: Management 님, 2023년 10월 17일
Thank you for the feed back we are happy you enjoyed your stay. We will look into what room you stayed in and check out that tub drain. We work hard to hire and train our team to be friendly and professional and I am so happy you mentioned that. We look forward to seeing you on your next visit to Winfield.

4/10 - 별로예요

Claude

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 4일
It looks like we missed the mark as we strive to make our guest feel welcome and at home. Reach out to our manager with any concerns so we may improve.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love staying at your hotel. I’ve stayed there every time I’m in Winfield
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 1일
We are happy to have you as our guest and hope to see you again!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your staff was friendly!
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 4일
We are happy you enjoyed our friendly staff. We hope you will come visit us again.

8/10 - 좋아요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i’ve stayed here a few times and it’s been great! the ONLY thing is i wish there were a bigger selection for breakfast
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 4일
Thank you, for staying with us Super 8 dose have quick start breakfast items. Our hotel has added pancakes to the standard breakfast items. We will take your comments to discuss additions.

6/10 - 괜찮아요

Christopher

가족 여행
Very nice for the price. Clean, and good….albeit very limited…breakfast. No hot water for the shower: not cold, but not warm, either.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Glad you enjoyed our hotel we will check the room you had as that is the first we have heard of water not being hot.

10/10 - 훌륭해요

Tasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mitzi was very professional. She treated us as though we already knew each other. She very kind and that is great
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 8일
Thank you for the Great comments. We will share this with this great team member and I assure you she will love seeing that you mentioned her in this wonderful feedback. Thank you for staying with us and come back anytime.

6/10 - 괜찮아요

bret

좋아요: 직원 및 서비스
Fresh stains on the carpet that were still wet from previous tenant. Bedskirt looked to have mold on it. and only half of lights in the room worked. but the bed was very comfortable. Staff was very nice and accommodating.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 8일
We are sorry to hear about your room this is not the type of product we pride ourselves on providing. Just like the nice staff we pride our self on providing great service and product. Thank you for providing this valued feed back.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Robin the manager was extremely helpful with any issues we had. A good place to stay.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 31일
We are so happy that you enjoyed your stay and we will share your comments with the team. We hope to see you again your next stop in Winfield.

10/10 - 훌륭해요

Emalene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable and nice rooms
2023년 7월에 1박 숙박함
답변 제공: Ownership 님, 2023년 7월 19일
Thank your for staying with us at the Super 8 by Wyndham Winfield. We look forward to your next visit with us!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed in room with 3 double beds. Wonderful for families. Room was clean, staff was friendly, the only thing was our fridge wasn’t working properly, but that wasn’t a biggie for us. We just used ice to keep our stuff cold in cooler.
2023년 7월에 1박 숙박함
답변 제공: Ownership 님, 2023년 7월 14일
Thank you for the great comments I will share them with the team come back and see us anytime.

10/10 - 훌륭해요

Chantelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
It was amazing the staff was so helpful if we needed something they got it for us within 5 mins
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 3일
Thank you for staying with we truly appreciate your positive feedback. Our staff will love reading this. We hope you will come again soon so we can see you again.

8/10 - 좋아요

Christopher

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Thank you for staying with us we are so happy you stayed

10/10 - 훌륭해요

Dianne M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 5일
Great to see you had a great stay. Hope to see you again soon.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 직원 및 서비스
First room stool wasn’t working , second room light didn’t work all we had was the lamps also booked cause they had a pool but didn’t get to use it cause they was painting it.
2023년 6월에 1박 숙박함
답변 제공: Ownership 님, 2023년 6월 5일
I am very sorry to hear about your stay. I will follow up with the team at the hotel. We wish for all our guest to have a great stay I am sorry we failed you. Please reach out to the hotel if we can help in any way.

2/10 - 너무 별로예요

Christopher

2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 3일
Please reach out to Robin at the hotel and share your experience so that we may improve. It is our goal to have each guest have an excellent experience and I am sorry we failed.

10/10 - 훌륭해요

Kimberly

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. Especially Robin!
2023년 5월에 3박 숙박함
답변 제공: Management 님, 2023년 5월 17일
We are so happy you enjoyed your stay at the Super 8 by Wyndham Winfield. That you for your nice comments about our wonderful team member. She will love to hear about your experience. Thank you and come again soon!

10/10 - 훌륭해요

Glenn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay here again.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 15일
We are so happy you found the Super 8 by Wyndham Winfield an great place to stay. We hope that you will come again soon!

6/10 - 괜찮아요

Waverly

연인과의 여행
Compared to most super 8’s this one was nice. There were small things. Some leak stains on the ceiling, some lights didn’t work in my room & the pool was cold when told it was going to be warm. Other than that, the service was good. Would stay again.
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 15일
Thank you for staying with us. I am glad you found our Super 8 Nice. We hope you will come again to stay with us.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 9일
I am happy to see you had a great stay! We work hard to make sure our guest can enjoy there stay and we are happy to see our work has been recognized. We hope to see you again soon on your next visit to the area!

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well kept with a great room at a fair price!
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 5일
We are so happy you stayed with us and enjoyed the hotel and our great rates. Thank you for the nice comments about the Super 8 by Wyndham Winfield/Quail Ridge Area. We hope to see you again soon!

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property was reasonably clean, but needed some updating. Cleaning staff were friendly/professional.
2023년 4월에 2박 숙박함
답변 제공: Management Team 님, 2023년 4월 25일
Thank you for your nice response. We will continue to work hard to improve the hotel so you will enjoy it even better. We are glad you came and please come again soon!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nasty
The room hadn't been properly cleaned in some time. Things were dusty, there was some type of dried food? smeared on the desk, hair on the bathroom floor, stuff on the walls and the "tan" grout in the bathroom was black. This place was nasty. *I took photos but this app is not allowing me to add them. I pushed the Add a Photo button but it's not working.
2023년 4월에 1박 숙박함
답변 제공: Ownership 님, 2023년 4월 23일
I am very sorry to hear about your experience this is not typical of our standards at our hotel. I will address this with our staff and see how you got a room that is not ready for you our guest. Thank you for bringing this to our attention.

8/10 - 좋아요

Nancy

2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 19일
Thank you for staying with us at the Super 8 by Wyndham Winfield we look forward to having you stay again.

10/10 - 훌륭해요

misty

2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 5일
Thank you for staying with us and giving us a great review a the Super 8 by Wyndham Winfield / Quail Ridge Area. We hope you will come and stay with us again soon!

2/10 - 너무 별로예요

Lori kay

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Management Team 님, 2023년 4월 9일
I am sorry to see the score. I am not sure what happened buy will follow up with the Staff to see what we can do to make sure we are providing better service. I hope that you will allow us a chance to improve and you will visit us again.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Friendly staff nice bed clean room it was a great day. Great bargain. On the inside it’s like all brand new.
2023년 3월에 1박 숙박함
답변 제공: Management Team 님, 2023년 3월 27일
Thank you for your nice comments. I am happy you enjoyed our Hotel. We hope you will come again soon to visit and stay with us.