Hi Leslie - thanks for your review of our holiday home. We are pleased that you found the Dome House unique. We think its great, especially with it being different and a bit quirky. We will take on board your comments regarding booking cars on the ferry and see if it can be added to our information brochure. It was our pleasure to host you all and hope that maybe in the future we will see you again. Best wishes to you and your family. Kind regards Sheryl and the Alexander Clan

Thank you so much for the great review. We would love to have you back sometime!

Hi, Thank you for the lovely feedback! We think our space is a little bit quirky too!

Thanks for your review! We will def have a look into that smell :)

Thank you so much for the great review! We are very pleased you enjoyed our accommodation and we look forward to having you back some time!

Hi Maria, Thanks for taking the time to provide feedback. You will notice that our photos and description shows exactly what this property is (a holiday home), not a hotel. You made your booking and within 12 hours your were sent extensive instructions on how to get into the property including text message instructions to access the property at 7am (the booking being made after 11pm) step by step instructions by email as well as two "how to" booklets we have written explaining everything there is to know about access and the property. We have never had a guest that hasn't understood that opening and shutting the gate would be the same - but we will update our instructions further. The ket, as described is literally right next to the lock in the lockbox, as described and detailed in all the above instructions. The two heat pumps heat the property to 35 degrees, and the in room panel heaters provide further heating in case the layers of duvets aren't enough. You will also find we are one of, if not the on many days, cheapest property on Waiheke for the very reason that we don't have a check in (likely why you chose it!).