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오요 더 리젠시, 클리프턴 브리스톨 여행 후기

3.5 out of 5
오요 더 리젠시, 클리프턴 브리스톨
40 - 44 St Pauls Road, Clifton, Bristol, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 661개 이용 후기 중 155개" "
평점 8 - 좋아요. 661개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 661개 이용 후기 중 155개" "
평점 4 - 별로예요. 661개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 661개 이용 후기 중 46개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치와 서비스 모두 만족합니다.
브리스톨 대학 캠퍼스를 방문하실 예정이라면 정말 좋은 위치에 있는 호텔이에요. 단, 엘리베이터가 없다는 단점이 있지만, 와이파이도 잘 되고 직원들도 참 친절해요.

10/10 - 훌륭해요

yeonghun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
jolly good!

10/10 - 훌륭해요

Micky

2024년 3월에 2박 숙박함

4/10 - 별로예요

Kenneth

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy with poor sound insulation. Noisy upstairs resident was up at 4.00am and I was awake until they left. I heard every singel step in the room and stairs, Very poor breakfast facilities. Carpet in my room damaged. Otherwise reasonably clean. I would not recommend it.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Ben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No room at the inn
No room available when arrived
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Vicky

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
In need of an upgrade. Carpets were stained. Windows were rattling.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Serhat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Kind employees, Breadfast was quite good

10/10 - 훌륭해요

Morgan

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 2일
Hi, Ryan! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you very much Regent Hotel for your friendly welcome to Bristol. This is a great budget option for a visit to the city. The room was lovely and clean, perhaps a little musty, but it soon cleared on airing. Very comfy bed, great bathroom. To advise other visitors, the on-site parking is extremely limited, and we had to park on the street. As we were only staying one night and arrived at 6pm, we only had to pay for three hours so that was okay. Also, I would advise if you have any mobility issues, this may not be the best option as we had a lot of stairs, though there are some ground floor rooms, so speak to the hotel. Breakfast is continental style, but we were impressed by the choice available. It was smashing to start the day with porridge, fruit, yoghurt, juice and a spot of earl grey. I travel a lot, but I'm very fussy, so believe me when I say I recommend this as a great budget option, I mean it. One more thing, we went into the student area for food, but had we noticed that Racks opposite does some great food options and isn't too pricey, we would have eaten there.
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 11월 2일
Pleased to hear your kind words of gratitude, Donna! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 - 좋아요

rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good sized room/bathroom. Quiet. Awful pillows that were really uncomfortable.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Valerie

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

yihuan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An extremely disappointing stay
An extremely disappointing stay 1. marred by incessantly noisy stairwells, making it impossible to rest during late-night hours. 2. The absence of a room key was concerning, and the hotel's inability to provide access cards forced me to rely solely on staff assistance for entry. 3. The double bed in my room was remarkably undersized for a hotel of this caliber. 4. The advertised presence of a bathtub turned out to be a false claim, leaving me with a feeling of deception. 5.Additionally, the breakfast offered was far from satisfactory, consisting mainly of cold options like bars and instant porridge, which fell short of the expected hot breakfast experience.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Demi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay..they even had free breakfast which was a bonus..the only thing I would say is the carpets need a good clean/be replaced
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay. Will definitely book again.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스
Very friendly receptionist. Nice unexpected continental breakfast. Good location too
2023년 8월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Alison

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Veronica 님, Pinner

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property only has 3 parking spaces so if you need one get there before the check in time of 3pm. We checked into our room on the very top floor up many flights of stairs to find that there were no toilettries so had to walk all the way back to reception to ask for some hand soap and shower gel. Rooms were very dated and carpet very stained. Broken blind in the bathroom. It did the trick as we needed somewhere to stay for just one night in Bristol but we won't be staying again. Lots of noise overnight from the bathroom next door, that was in the main hallway so clearly shared between 2 other rooms. Perfectly fine for one night but would prefer to pay a little more and stay elsewhere next time.
2023년 8월에 1박 숙박함

8/10 - 좋아요

cathy

가족 여행
좋아요: 직원 및 서비스
Great location. Rooms a bit tired but clean enough and comfortable bed. Sink was really small in en suite bathroom.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Dominic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good location, good value for money. Room was clean and tidy, ok for a night.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jacob

단체 여행
별로예요: 직원 및 서비스
So were to start... OYO are the worst company i have EVER had to deal with, incompetent, not helpful and for someone that is neurodivergent unless. Facilities were ok... all worked but the rooms and hole place could do with a revampe, you dont even need to spend alot but there are fingerprints and dirty walls and carpets everywhere, however the one human that was actually there ( as no one is between 4.30am-3pm) she was amazing, didnt get her name but she was very helpful and accomidating.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Thank you for your valuable feedback, Jacob! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

10/10 - 훌륭해요

Daniel

2023년 6월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Hi, Daniel! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Debatable whether I'd stay again or recommend
Carpets in the rooms need fully replacing, they are marked everywhere. That doesn't make me feel like the room is clean. Bathroom needed better cleaning, mould in shower and enclosure. Linen, cupboards and bed were fine.
2023년 6월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Hi, Guest! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Eva

4/10 - 별로예요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Won't be using again
Found mouldy food in a draw, carpets look like they hadn't been cleaned in a long time. Unable to close bathroom window properly dye to broken hatch. Staff member Rudy was helpfull.
2023년 6월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Hi, Richard! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

8/10 - 좋아요

Joseph

Good friendly staff, clean, happy!
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 5월 24일
Hey Joseph! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little place. No complaints and very friendly
2023년 5월에 1박 숙박함

4/10 - 별로예요

steven

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were insanely small and a no toilet or shower in room… communal toilets.Not advertised.
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 5월 24일
Hi, Steven! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

8/10 - 좋아요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 5월 24일
Hey, Patrick! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

6/10 - 괜찮아요

James

2023년 5월에 2박 숙박함
답변 제공: Ava 님, 2023년 5월 24일
Hi, James! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 - 너무 별로예요

JASON

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Shocking Hotel !!!!!
Entered my room and was met by the stench of the smell of smoke fumes . Advised the receptionist and reply was yes I can get you some spray for that! Carpet was filthy, stained all over! Advertises Bar & Restaurant, but do not have either Never setting foot in again, do not stay here!!!!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Pros. Friendly service, a few options for dairy free milk, gluten free/vegan breakfast, easy to find location & great access to city centre Cons. Room 331 that we’re staying in was right by the corridor & stairs to the rooms on the second floor - not the best spot if you want a quiet night/morning. Beige carpets had a lot of stains on them all over the room, they felt clean, but looked very old. Overall a great city break experience, all staff was welcoming and friendly, free breakfast ( +vegan options ) was a nice little bonus, value for money, would definitely come back
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

P

2023년 4월에 1박 숙박함
답변 제공: Dewi 님, 2023년 5월 4일
Hey! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

8/10 - 좋아요

Kevin

2023년 4월에 1박 숙박함
답변 제공: Noah 님, 2023년 5월 4일
Hi, Kevin! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great budget stay
Very friendly and helpful staff. In a good area of Bristol. Quirky room
2023년 4월에 2박 숙박함
답변 제공: Maria 님, 2023년 5월 4일
Hi! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Maria

8/10 - 좋아요

elliot

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Tim 님, 2023년 5월 4일
Hi, Elliot! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Noah 님, 2023년 5월 4일
Thank you for your appreciation, Michael! We hope to give you a consistent service every time. Regards, Noah

10/10 - 훌륭해요

Lisa

2023년 4월에 4박 숙박함
답변 제공: Ammy 님, 2023년 4월 19일
Hi, Lisa! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 - 너무 별로예요

janice

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not happy at all
i didn’t find the place very clean, had to share bathroom with 2 other rooms, up 4 flights of narrow stairs, very small room. ended up leaving when they didn’t have a room with own bathroom and no one to help me with my luggage asked for a refund but my request was denied. wouldn’t recommend it to anyone. had to walk a long way to find another place with a vacancy not a nice intro to Bristol
2023년 4월에 2박 숙박함
답변 제공: Ammy 님, 2023년 4월 13일
Hi, Janice! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Hi, Clare! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 - 훌륭해요

Keith

2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Thanks for taking out your valuable time to rate us, Keith! We will work even harder to make your stay a memorable one :) Regards, Lisa

10/10 - 훌륭해요

Philip

2023년 3월에 1박 숙박함
답변 제공: Ammy 님, 2023년 4월 13일
Thanks for the positive rating, Philip! Hope to welcome you again soon. Regards, Noah.

8/10 - 좋아요

Keith

2023년 3월에 1박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Thanks for the positive rating, Keith! Hope to welcome you again soon. Regards, Noah.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Bristol - OYO
Foi um dos piores locais que já ficamos hospedados. Ficamos quatro dias alojados e, em nenhum deles, foi feita qualquer tipo de limpeza, sendo tirados os lixos do banheiro e do quarto apenas a pedido (um dia). O funcionário que nos atendeu no primeiro dia foi simpático. O café da manhã que fazia parte da tarifa da hospedagem foi péssimo, como nunca visto. Era-nos entregue uma bolsa com o mínimo de alimentos (sumo/iogurte/ maçã/ barra de cereal -(para quem não tinha feito restrições)” embora o café e leite eram à vontade , o qual pediam para ser tomado no quarto. Não sendo um hotel de tão baixo custo, sugiro que tentem melhorar em alguns pontos importantes para o cliente que o escolhe para hospedagem.
2023년 3월에 4박 숙박함
답변 제공: Barbara 님, 2023년 3월 18일
Hi! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

10/10 - 훌륭해요

Glenn

2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Hi Glenn! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva

4/10 - 별로예요

Triston

2023년 2월에 1박 숙박함
답변 제공: Rosy 님, 2023년 3월 18일
Hi,Triston! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Rosy

4/10 - 별로예요

Jeff

단체 여행
별로예요: 직원 및 서비스
Property was what I expected. My only gripe was waiting over 10 minutes to gain access because the receptionist wasn’t there, and she wasn’t answering the door when I was ringing the bell. I wasn’t the only one waiting to get in either. I eventually gained access to the building due to another guest leaving. This still didn’t attract the attention of the receptionist. Once checked in I then had to go and find a parking spot for my car. Once I came back I was again made to wait to gain access and I only got in this time due to ringing my friend who was also staying and getting him to come and open the main door. We later spoke to the receptionist to ask why the room key didn’t open the main front door and she told us there is someone on reception 24 hours, which we found laughable because on two occasions we wanted to come into the building we were kept waiting. Other than that everything else was as it should be but I would suggest you have a word with whoever should be manning the reception desk.
2023년 2월에 1박 숙박함
답변 제공: Ammy 님, 2023년 2월 20일
Hi, Jeff! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

4/10 - 별로예요

Jeff

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was good size and fine. It took 15 minutes to get in the property to check on.
2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2023년 2월 14일
Thank you for your valuable feedback, Jeff! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Lisa