당구

더 소셜 허브 더 헤이그 여행 후기

3 out of 5
더 소셜 허브 더 헤이그
Hoefkade 9, The Hague

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 562개 이용 후기 중 211개" "
평점 8 - 좋아요. 562개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 69개" "
평점 4 - 별로예요. 562개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 13개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Daeyoung

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 6월에 4박 숙박함

2/10 - 너무 별로예요

Jaegoo 님, Seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel, actually no Hotel, just dormitory.
Terrible, the Price is 200Euro/Day, 1star level. every 2days cleaning room. No bathroom, the bed also terrible. Only satisfy as the environment but the price, food, room clean status, almost 1star level. Frankly speaking, less 1star level.
2019년 6월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

8/10 - 좋아요

JI HYE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
good
Staffs are kind and nice and room condition is good. But there is a refrigerator in the room so I couldn't buy some food.
2017년 8월에 6박 숙박함

2/10 - 너무 별로예요

sungmin 님, Seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시끄러워 잠을 잘수없는 호텔도 아닌 곳
직원의 전문성이 떨어졌고 객실설비가 한참 모자람. 역에서 가까우나 번화가에서 떨어져 있고 주변이 좀 위험해 보임. 아침도 5유로에 비해 너무 부실했고 침구도 4일에 한번 갈아주고 청소도 2틀에 한번 해서 불편했음. 전 사람이 쓰던 침구를 안간듯 머리카락과 냄새가 나서 불쾌했음. 제일 중요한건 아침 점 새벽 할것 없이 너무 너무 시끄러움. 복도에 중간문 왜그리 많은지 쾅쾅 소리에 잘수가 없었고 미친 대학생들이 복도랑 방에서 술마시며 미친듯 떠들었고 밤새 롹음악을 귀청떨어지게 틀어놓고 아주 가본적인 애티켓이 없는 학생들 천지였음. 4벅동안 잠을 잘 못자 너무 힘든 여행이었음. 싼거 아니면 절대절대 가지 말아야할 호텔.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽
카운터 직원분들도 완전 친절. 역에서 가까운 위치. 찾기도 쉬움 룸 시설도 완전 좋음, 커피포트가 무료로 설치되어 있음. 룸 이외, 세탁시설, 놀이시설, 운동시설 등 완비 한달 여행중 최고의 숙박시설. 가격대비 거의 최고급 호텔 수준

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
satisfied!!
Fantastic!

6/10 - 괜찮아요

Phylicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I really liked the photobooth and the games tou could play But we were very disappointed of the tv we couldn’t connect or play aps on the tv and there weren’t any good channels
2024년 1월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2024년 2월 1일
Dear Phylicia,We appreciate the time you took to share your feedback.Thrilled to hear you enjoyed our playful photobooth and games – that's what our Play areas are all about! However, I'm sorry to hear about your disappointment with the TV setup. Our TVs are equipped with a selection of channels and are intended for standard viewing. I understand how being unable to connect or use apps can be frustrating, and I appreciate you bringing this to our attention.We look forward to the pleasure of seeing you again. Best regards,Dennis Lageweg, General Manager

8/10 - 좋아요

Jaakko

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Najat

2023년 12월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2024년 1월 2일
Beste Najat,Dank u voor uw mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We zien jullie graag weer eens terug.Dennis Lageweg, General Manager

8/10 - 좋아요

Damian

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2024년 1월 3일
Dear Damian,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon. Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Virgil

2023년 12월에 3박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2024년 1월 17일
Dear Virgil,Thank you for this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Sandra

2023년 12월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2024년 1월 13일
Beste Sandra,Bedankt voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We verwelkomen we u een volgende keer graag opnieuw!Met vriendelijke groet,Dennis Lageweg, General Manager

2/10 - 너무 별로예요

Daniel

2023년 11월에 3박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 12월 18일
Hey Arrey, thanks for taking the time to share your experience at The Social Hub.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to see you again at The Social Hub. Keep learning, staying, working, and playing!Dennis Lageweg, General Manager

10/10 - 훌륭해요

Zhiyu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 11월 27일
Dear Guest,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on a future occasion. Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Frank

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, quiet, well-located place to stay
This is an unusual hotel, as it's primarily a longer stay accommodation for visiting students. Hotel guests, however, are also well received: comfortable, quiet rooms, a clean and safe environment, and shared spaces if you need them. The hotel doesn't seem to offer much in food and drinks, however, there are many possibilities just around the corner.
2023년 11월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 11월 16일
Dear Sir,Thank you for taking the time to share your opinion with us regarding your stay.We're thrilled to hear you appreciated the comfort and tranquility of our rooms, as well as our convenient location. It's great that our shared spaces fit your needs too! Regarding the food and drink options, we're glad you found the nearby alternatives handy, and just to let you know, we do have an in-house restaurant and bar with varying opening hours for your next visit.We are looking forward to welcoming you again.Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Lukas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sauberes Hotel, nettes Personal. Grosses Badezimmer.
답변 제공: Dennis Lageweg, General Manager 님, 2023년 10월 30일
Sehr geehrter Lukas,vielen Dank für die Bewertung unseres Hotels.Danke für dein positives Feedback! Wir freuen uns, dass dir unser sauberes Hotel und das nette Personal aufgefallen sind. Es ist toll, dass du unser großes Badezimmer geschätzt hast. Wir hoffen, dich bald wieder bei uns im Social Hub The Hague begrüßen zu dürfen!Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Rossella

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Molto vicino alla stazione, un po’ meno dal centro al quale però si arriva agevolmente a piedi… stanza pulita ed essenziale
2023년 10월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 10월 30일
Gentile Rossella,La ringraziamo per aver recensito il nostro hotel.Grazie mille per aver condiviso la tua esperienza al The Social Hub The Hague. Siamo felici che tu abbia apprezzato la vicinanza alla stazione e la pulizia della stanza. È vero che il centro è un po' più distante, ma come hai detto, è comodamente raggiungibile a piedi. Speriamo che tu abbia avuto un soggiorno piacevole e che tu possa tornare presto per scoprire ancora di più i nostri spazi di learn, stay, work e play!Saremo lieti di poterla accogliere di nuovo presso il The Social Hub The Hague in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Dennis Lageweg, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Basis, prima geslapen!
Het is een studentenhotel Schone eenvoudige kamer, maar alles wat je nodig hebt is er. Heerlijk bed! Rookvrije kamer, maar de gang stonk verschrikkelijk naar rook! En als je de airco aanzet komt die geur toch naar binnen. Vriendelijke mensen aan de receptie. Soms moet je echter wel lang wachten omdat er niemand achter zit en er ook geen bel is. 25 euro voor een parkeerplaats per nacht! Als je geen luxe verwacht, een prima optie.
2023년 10월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 10월 9일
Beste gast,Bedankt voor uw feedback.We zijn blij dat je onze eenvoudige, schone kamer en vriendelijke receptiepersoneel waardeerde. Wat betreft de rookgeur op de gang, onze excuses voor het ongemak. We zullen dit probleem zeker aanpakken om de ervaring voor toekomstige gasten te verbeteren. Over de airco, het is ontworpen om de temperatuur in de kamer te regelen en we bieden ook extra ventilatoren indien nodig. Voor de parkeerkosten, we bieden parkeergelegenheid in een ondergrondse parkeergarage tegen een tarief van 20 per dag, maar er zijn ook openbare parkeermogelijkheden in de buurt.Met vriendelijke groeten en graag tot nog eens,Dennis Lageweg, General Manager

2/10 - 너무 별로예요

Ruthje

2023년 9월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 10월 23일
Beste gast,Bedankt voor uw feedback.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met vriendelijke groeten en graag tot ziens,Dennis Lageweg, General Manager

6/10 - 괜찮아요

Nobu

2023년 9월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 25일
Dear Nobu, Thank you for your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We do hope to welcome you back for an improved experience. Best wishes,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Marijke

좋아요: 청결 상태
Voor een nacht prima om even te overnachten.
2023년 9월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 15일
Beste Marijke,Bedankt voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk zien we je snel nog eens!Dennis Lageweg, General Manager

8/10 - 좋아요

Lia

좋아요: 직원 및 서비스
Nette kamer Veel lawaai tot half 1 s’nachts van gasten buiten
2023년 8월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Beste Lia,Bedankt voor uw review.Bedankt voor je feedback over je verblijf bij ons. We zijn blij om te horen dat je onze kamer netjes vond. Wat betreft het lawaai, onze excuses voor het ongemak. We zullen ons best doen om ervoor te zorgen dat dit in de toekomst niet meer gebeurt. Voor een stillere kamer raden we je aan om een Deluxe Queen kamer op een hogere verdieping te boeken bij je volgende bezoek.Met vriendelijke groeten en graag tot een volgende keer,Dennis Lageweg, General Manager

8/10 - 좋아요

Joaquim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pelo preço foi bom o custo beneficio
2023년 8월에 4박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Caro Joaquim, agradecemos o seu comentário.É para nós uma satisfação que tenha apreciado a sua estadia no nosso hotel — e ficamos contentes por ter sentido que a tarifa praticada se ajusta à qualidade do serviço prestado.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Aly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Beste gast,Hartelijk dank voor deze mooie beoordeling.Bedankt voor je review en het delen van je ervaringen bij The Social Hub The Hague. We zijn blij om te horen dat je genoten hebt van onze Workcafé en de gezellige sfeer. Wat betreft de airconditioning, we hebben een Air Purification System dat de temperatuur in de kamer 3 graden lager houdt dan de buitentemperatuur. Als je het nog steeds te warm vindt, kunnen we altijd een extra ventilator in de kamer plaatsen zonder extra kosten. Onze excuses als dit niet duidelijk was tijdens je verblijf. We hopen je in de toekomst weer te mogen verwelkomen en je een nog betere ervaring te bieden!We hopen u in de toekomst opnieuw te mogen verwelkomen.Dennis Lageweg, General Manager

4/10 - 별로예요

Raja

단체 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Yeah it was alright
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Guest, Thank you for your feedback.We are so glad that you enjoyed your recent stay with us. However, we are sorry that you felt our high standards of service weren't reached on this occasion. We truly value all feedback and rest assured, your comments will be reviewed with our team.We look forward to seeing you again in the future.Best regards,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Juho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Arvoisa vieraamme JuhoKiitos paljon positiivisesta arviostanne.Kiitos palautteestasi ja mukava kuulla, että viihdyit hotellissamme. Olemme iloisia, että pidit leikki- ja työskentelytiloistamme sekä yhteisöllisestä tunnelmasta. Pahoittelemme, jos koit minkäänlaisia ongelmia majoittuessasi meillä. Otamme palautteesi huomioon ja pyrimme jatkuvasti parantamaan palvelujamme ja tilojamme. Toivomme, että tulet uudelleen vieraaksemme ja pääset nauttimaan monipuolisista tiloistamme ja palveluistamme.Toivottavasti saamme teidät toistekin vieraaksemme. Ystävällisin terveisin,Dennis Lageweg, General Manager

6/10 - 괜찮아요

Katja

출장 여행
별로예요: 청결 상태
The location of the hotel is very convenient. Things are not very clean. One chair in my room had massive stains, the second chair was broken, the shower was moldy and there was hair from the previous tenants. Not what you like to see in a hotel. The spot in front of my window is the secret smoking spot and I was not able to open it and had continuously people hanging out there. Luckily the window was sealed tight and the airco was working using either the air from the roof or had very good filters. Will definitely not stay there again.
2023년 8월에 5박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Katja,Thank you very much for your feedback.We're glad to hear that you found our location convenient. However, we're sorry to hear about the cleanliness issues you encountered in your room. We take cleanliness very seriously and will address these concerns with our housekeeping team. As for the secret smoking spot, we apologize for the inconvenience and will look into this matter to ensure the comfort of our guests. We're happy to know that our air purification system worked well for you during your stay.We hope to see you again soon.Best regards,Dennis Lageweg, General Manager

8/10 - 좋아요

Frode 님, OSLO

좋아요: 청결 상태, 편의 시설/서비스
Nice place.. A bit walking (or tram) to get to the city center. Ok, if you just want a place to sleep and not pay too much.
2023년 8월에 4박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Frode,Thank you for sharing your experience with us.We're glad you found our place to be a good value for your stay. Our location is indeed a short walk or tram ride away from the city center, which allows our guests to explore The Hague easily. We hope you had a great time discovering the city and enjoyed our learn, stay, work, and play areas!We look forward to welcoming you back on a future occasion.Best regards,Dennis Lageweg, General Manager

8/10 - 좋아요

Arthur

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima plek om vandaar uit met tram Den Haag of Scheveningen te bezoeken. Rustig hotel, nette kamers en vriendelijk personeel
2023년 8월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Beste gast,We waarderen het zeer dat u de tijd nam voor uw beoordeling.We zijn blij om te horen dat je genoten hebt van je verblijf bij ons. Ons hotel is inderdaad een ideale uitvalsbasis om Den Haag en Scheveningen te verkennen. We zijn blij dat je onze rustige sfeer, nette kamers en vriendelijk personeel op prijs stelde.Met vriendelijke groet,Dennis Lageweg, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Sehr geehrter Gast,vielen Dank für die nette Bewertung unseres Hotels.Es freut uns, dass Sie sich bei uns rundum wohlgefühlt haben und wir bedanken uns herzlich für die Höchstbewertung in allen Kategorien.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Bis dahin verbleiben wir mit freundlichen Grüßen,Dennis Lageweg, General Manager

8/10 - 좋아요

Fabian

.
2023년 8월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Sehr geehrter Fabian,vielen Dank, das Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen Sie eines Tages noch einmal bei uns zu empfangen. Mit freundlichen Grüßen,Dennis Lageweg, General Manager

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Cher David,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous accueillir de nouveau.Bien à vous,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Emmanouil

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Emmanouil,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience.Best wishes,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Suad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 10박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Suad,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to have the occasion to welcome you back.Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 8월 12일
Beste Agnes,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Hopelijk zien we je snel nog eens!Dennis Lageweg, General Manager

4/10 - 별로예요

Jasmin

2023년 7월에 5박 숙박함

8/10 - 좋아요

Riande

2023년 5월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Beste gast,Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groet,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Nila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 14일
Dear Nila,Thank you for taking the time to leave your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will return on another occasion. Best wishes,Dennis Lageweg, General Manager

8/10 - 좋아요

Serge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien placé (près de la gare, un peu en retrait du centre très animé), espaces agréables, petit déjeuner copieux servis par un cuistot animé et très à l'écoute
2023년 7월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 8월 4일
Cher Serge, Merci pour ce commentaire. Dennis Lageweg, General Manager

8/10 - 좋아요

Fredrik

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 15일
Kära Fredrik, stort tack för att ni valde att bo hos oss och för ert fina omdöme.Tack så mycket för att du delade med dig av din upplevelse på The Social Hub The Hague. Vi är glada att höra att du gillade våra gemensamma utrymmen och att du kunde njuta av att lära dig, stanna, arbeta och leka med oss. Vi beklagar om några aspekter av din vistelse inte levde upp till dina förväntningar och vi tar dina kommentarer på allvar för att förbättra vår service. Om du har några specifika frågor eller förslag på hur vi kan förbättra, tveka inte att kontakta oss direkt. Vi hoppas att få chansen att välkomna dig tillbaka till The Social Hub The Hague snart igen!Vi hoppas vi får nöjet att välkomna er igen.Med vänliga hälsningar,Dennis Lageweg, General Manager

4/10 - 별로예요

Fabienne

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 15일
Gentile Andrea,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato la pulizia delle camere, le condizioni dell'hotel e il servizio offerto dal nostro personale. Ci fa piacere che abbia trascorso un soggiorno confortevole, la sua soddisfazione ci incoraggia a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite, le porgiamo i più cordiali saluti.Dennis Lageweg, General Manager

10/10 - 훌륭해요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Zimmer, sehr freundliches Personal, gutes Frühstück - wir kommen gerne wieder!
2023년 7월에 3박 숙박함
답변 제공: Kyara 님, 2023년 8월 11일
Hi Karin,Happy to hear you liked your stay with us!Looking forward to welcome you next time again :)

6/10 - 괜찮아요

Luca Elias

좋아요: 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 9월 18일
Sehr geehrter Elias,vielen Dank für Ihre Bewertung.Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Dennis Lageweg, General Manager

10/10 - 훌륭해요

Ken

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2023년 6월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 7월 19일
Dear Ken, Thank you for this positive feedback.Dennis Lageweg, General Manager

10/10 - 훌륭해요

Thorsten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personal sehr freundlich , zuvorkommend und absolut hilfsbereit.
2023년 7월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 7월 16일
Sehr geehrter Thorsten,danke für den positiven Erfahrungsbericht zu unserem Hotel.Wir sind begeistert, dass Sie sich bei uns rundum wohlgefühlt haben. Und unsere Mitarbeiter bedanken sich ganz herzlich für Ihr nettes Lob für unseren freundlichen Service.Freundliche Grüße und ein herzliches Dankeschön für Ihren Besuch,Dennis Lageweg, General Manager

8/10 - 좋아요

Esmeralda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 7월 19일
Beste Esmeralda, Bedankt voor deze mooie beoordeling.Tot ziens,Dennis Lageweg, General Manager

8/10 - 좋아요

Lakijsha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 7월 16일
Dear Guest, Thank you for taking the time to review your visit.Dennis Lageweg, General Manager

8/10 - 좋아요

Cassandre

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great experience, super location. However we were told to book breakfast ahead at the front desk to save 2 EUR on breakfast, which we tried to do the day before, the lady at the front desk told us she could not enter this in her system and that the day after we should just tell the breakfast staff that we are hôtel guests. We did exactly that but we were told we could not get this discount because we did not book ahead....... we ended UP not getting the discount. Other than that, all good.
2023년 7월에 2박 숙박함
답변 제공: Dennis Lageweg, General Manager 님, 2023년 7월 16일
Dear Cassandre, Thank you for taking the time to share your review.We are glad that you had a pleasant stay with us and appreciated our high standards.We owe it to ourselves to provide quality services to our guests as your satisfaction is one of our top priorities and we would like to thank you for bringing this matter to our attention. Please accept our sincere apologies. Rest assured that we will take the necessary action to educate our team member and use this incident for corrective training.We hope to welcome you back for another enjoyable experience. Kind regards,Dennis Lageweg, General Manager