I checked in around 1:30 pm and the staff said room is not ready yet and suggested us to have lunch and then will follow up and get the room ready asap and will telephone us. After lunch (more than 1.5 hour)we came back , the room still not ready and the staff didn't offer any help at all. Since we had something to do in the afternoon so we went out without check in until evening. I stayed this hotel so many times before and I find the service is worse than before and the room is smaller than before