4 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(캐리비안 요리)

VH 그란 벤타나 비치 리조트 - 올 인클루시브 여행 후기

4 out of 5
VH 그란 벤타나 비치 리조트 - 올 인클루시브
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 425개" "
평점 8 - 좋아요. 1000개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 127개" "
평점 4 - 별로예요. 1000개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 69개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Steven

별로예요: 편의 시설/서비스
Phone in room never worked. Even after complaining to the front desk. Had to constantly walk to the front desk for requests. No shuffle service to the airport as advertised. Towels and sheets were damp when exchanged by housekeeping. No WiFi in room.
2024년 4월에 3박 숙박함
답변 제공: solange 님, 2024년 4월 22일
Thanks for staying with usWe are certainly sorry for the situation encountered; please accept our sincerest apologies Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

8/10 - 좋아요

Tanika S 님, Stratford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Beautiful property. The rooms needed updating not alot of outlets charge our electronic devices.
2024년 4월에 4박 숙박함
답변 제공: solange 님, 2024년 4월 22일
Thanks for staying with usYour feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Kerri

단체 여행
좋아요: 직원 및 서비스
Bath/shower water in room did not work at first. There was no water pressure. It eventually came on after waiting an hour. We were also told that a shuttle would be available to go to the airport and this was not the case, the free shuttle only picks you up from the airport. It will not return you there.
2024년 4월에 1박 숙박함
답변 제공: solange 님, 2024년 4월 22일
Thanks for staying with usWe are certainly sorry for the situation encountered; please accept our sincerest apologies Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a magnificent experience..it was a family reunion for my mom's 75th bday and ths staff made all the requests and accommodations possible. Best dedicated staff I've ever seen
2024년 3월에 3박 숙박함
답변 제공: solange 님, 2024년 4월 17일
Thanks for staying with us for this special occasionWe work hard to make our guests happy and appreciate your excellent feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Edgardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EXCELLENT STAY.QUALITY AND GOOD CHOICES ON THE FOOD.BEAUTIFUL BEACH.THEY OFFER AN EXCELLENT PRODUCT…
2024년 3월에 2박 숙박함
답변 제공: solange 님, 2024년 4월 16일
Thanks for staying with us.We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Juana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place , the only problem was , the TV remote was not working,,, so , I could not watch TV
2024년 3월에 3박 숙박함
답변 제공: solange 님, 2024년 4월 10일
Thanks for staying with us.We work hard to make our guests happy and appreciate your feedbackBecause helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

CLARA V

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TODO ESTUBO EXELENTE MIL GRACIAS
2024년 4월에 4박 숙박함
답변 제공: solange 님, 2024년 4월 10일
Gracias por quedarse con nosotros.¡Trabajamos duro para hacer felices a nuestros huéspedes y apreciamos sus comentarios!Esperamos tener una nueva oportunidad de darle la bienvenida nuevamente.

8/10 - 좋아요

Jarrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: solange 님, 2024년 4월 10일
Gracias por quedarse con nosotros.Esperamos tener una nueva oportunidad de darle la bienvenida nuevamente.

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always excited to see us and that makes the 8 hour flight feel worth it :)
2024년 3월에 6박 숙박함
답변 제공: solange 님, 2024년 4월 6일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Chi 님, Carmel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are very pleased with the clean beach! A lot of places are plagued with seaweeds problems. They kept the beach very clean. The food, presentation is not the best, but the flavors are quite good. Staff members are very friendly and attentive. Only issue was the noise associated with our room. There is a work site with a lot of construction noise on the back side of the building. Over all we enjoyed our stay and would highly recommend this resort.
2024년 3월에 7박 숙박함
답변 제공: solange 님, 2024년 4월 3일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Edili

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: solange 님, 2024년 4월 6일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

victor 님, allentown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was ok nice play
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 4월 1일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’ve been there many times and have met done great staff at the GV which has led us to returning often. However, the gym/fitness center needs attention. Machines have been broken for months, there are never any towels in the morning and it opens too late (7 am) in the morning. Many people like us wake up early and want to work out. Thank you
2024년 3월에 3박 숙박함
답변 제공: solange 님, 2024년 4월 1일
Thanks for staying with us. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Cruz 님, San Francisco de Macorís

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It is a good resort, a little small but it is a good place to share with the family.
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 29일
Thanks for staying with us and your feedbackWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Lyle

단체 여행
The property is nice & the staff are friendly
2024년 3월에 4박 숙박함
답변 제공: solange 님, 2024년 3월 29일
Thanks for staying with usWe appreciate your feedback!We hope to have a new opportunity to welcome you again

8/10 - 좋아요

Raeshean Jameal

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service. The staff put in a lot of energy and work into the night time entertainment and activities. The food selection was okay, the beach was beautiful and clean. I would definitely stay again
2024년 3월에 5박 숙박함
답변 제공: solange 님, 2024년 4월 12일
Thanks for staying with us.We work hard to make our guests happy and appreciate your excellent feedback!We hope to have a new opportunity to welcome you again

2/10 - 너무 별로예요

Eyleen

2024년 3월에 2박 숙박함
답변 제공: solange 님, 2024년 4월 16일
Thanks for staying with us.

10/10 - 훌륭해요

Martha 님, Brooklyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was exceptional and the cleanliness was on point. We always saw someone cleaning picking up cups.. I would recommend. If you are looking for state of art place, this is not it. But if you are looking for a place to meet new ppl laugh and have a peaceful vacation, THIS IS THE PLACE.
2024년 3월에 3박 숙박함
답변 제공: solange 님, 2024년 3월 26일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Dolores Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The people are wonderful from the minute you check in until you leave. The bed is not a king size bed but more like a queen. Comfy though. Pillows were small compared to normal pillows. Food at the beach grill is the same everyday. Basic stuff, nachos, burgers, pizza. The same with the buffet in main dining room. We did eat at Octopus and the food was great. They have their own brand of alcohol at the resort. I can honestly say I don't know what proof it is but my guess is 20 LOL.I am used to my 80 proof vodka and theirs was not even close. Hats off to Ernesto and Nazir at the bars.
2024년 3월에 5박 숙박함
답변 제공: solange 님, 2024년 3월 25일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Domingo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent that’s the word to describe it, specially week days
2024년 3월에 2박 숙박함
답변 제공: solange 님, 2024년 3월 25일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Katherine

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 25일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: solange 님, 2024년 3월 26일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros and cons. The only con is that it is hard to get a Notification for your airport shuttle pick up and Expedia is no good in helping. For the rest it is pros. The staff is very friendly and welcoming. The food is good. Nothing to brag about, but does the job is nice. The beach is clean.And the pool is nice. It is close to the airport. I would stay there again
2024년 3월에 5박 숙박함
답변 제공: solange 님, 2024년 3월 27일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

2/10 - 너무 별로예요

Tabatha

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle is not free! They gave me a room with a broken bed. The staff didn’t know any questions that I had. The spa is a closet! It had a nail salon and hair salon and a small spa bed for massages. They had no elevator for people for wheelchairs and had me on the third floor. It’s a retirement community resort, they didn’t have anything for young people. The room that my friend bought wasn’t what she asked for and had to pay extra for what she already pay for! It is not all inclusive, it’s semi all inclusive. I asked for a mamosa from the “all inclusive bar” and they said only certain people were allowed to have them.
2024년 3월에 5박 숙박함
답변 제공: solange 님, 2024년 3월 24일
Thanks for staying with usWe are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Norbin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I like the distance of the places to go inside the properly. I do not like: Gran Ventana does not have a disc place. Gran Ventana only have have show for adult at 9:00 to 10:30 pm. Food is okay. Customer service is terrible! Not iron in the room. The rooms have have some receptacles damaged. Fist impression was they did not have water, soda, and beers in one of the room refrigerator. Gran Ventana did not meet expectations.
2024년 3월에 2박 숙박함
답변 제공: solange 님, 2024년 3월 24일
Thanks for staying with us. We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Vladimir

단체 여행, 가족 여행
Building 3 is the worst building. The rooms are old with many broken things. We had to change our room. Manager Anthony is only available in the morning. If you miss him you have to wait till the next day to resolve your issue. Other staff won't help you. There were not enough beach loungers, and the pool looked dirty. Overall, the staff is relaxed and they look like they don't care. The tables were not always clean. We often had to wait and ask the staff to bring us coffee and water. I am not going back here. If you want to buy something or order a taxi they always jack up the prices because you're a foreigner. These people need to learn that the tourists give them jobs and they should treat the tourists better.
2024년 3월에 8박 숙박함
답변 제공: solange 님, 2024년 3월 25일
Thanks for staying with us.We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Eva

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Me and my friends spent our college spring break for 4 days at VH gran. For the very low price we paid, we got what we would expect. The food to say the least was subpar. At the lunch shack at the beach (Ocean grill) the food was worse than any movie theater I’ve been to. I was shocked to see so many adults indulge in it. The restaurants were slightly better, however overall do not come here for good food. The drinks were good for being unlimited, but the alcohol is definitely bottom shelf. The crowd here is not for a college spring break. Average age is 60s. The vibe here is something. The service wasn’t bad and the room was nice enough, though our water shut off twice. The wifi only works in the lobby. The entertainment ends at 10:30pm which we thought was boring. And the only people who are engaging in it are over 70. However, the beach was definitely the highlight and the scenery is gorgeous. The pool is a little dirty and everything else is a little dirty here and there. We went snorkeling and kayaking which was actually great. We thought the dinners at the restaurants were good, but definitely only after a lot of drinks. Overall, I won’t be coming back to the VH gran, it did its job for a budget spring break, but then again wouldn’t recommend for anyone below the age of 50.
답변 제공: solange 님, 2024년 3월 23일
Thanks for staying with us. We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

PATRICIA

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loveef the cxpeience,
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 23일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

SOPHIA 님, MOUNT PROSPECT

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: solange 님, 2024년 3월 23일
Thanks for staying with us. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Roger 님, Eads

2024년 3월에 7박 숙박함
답변 제공: solange 님, 2024년 3월 23일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

6/10 - 괜찮아요

Rosa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: solange 님, 2024년 3월 21일
Thanks for staying with usYour feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lo mejor
답변 제공: solange 님, 2024년 3월 21일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Heydi

좋아요: 청결 상태, 직원 및 서비스
Buena comida, buen ambiente
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 21일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off i want too say that all the staff are excellent and friendly and very helpful with anything you need and knowledgeable.The front end associate niulka is one of the best people i have encountered when it comes too customer service she was knowledgeable with anything and everything i asked and needed i called in advance because me and my girlfriend were going together and wanted too propose too her and have the room set up very romantic when we checked in and she had it just the way i had ask and planned it and my now fiance loved it!!! She also helped with reservations for restaurants on property and everything what a great employee you have and she deserves somekind of reward in my eyes.Also i can not complain about any of the food in the restaurants the buffets throught the day the drinks everything was amazing it was definitely worth money and would definitely be coming back again . The only downfall was one of the days for 3 hours they were doing a maintenance on the generators so we didnt have power no water or anything like that in the rooms but it was only for 3 hours and it was a really nice day so it was just more time too enjoy the sun and pools so it wasnt really that bad at all and also i was checking our very early way before check out time and i actually missed my flight and next flight wasnt till 10 hours and called resort and they let me come back and stay in my room till check out was great will definitely come back here
2024년 3월에 4박 숙박함
답변 제공: solange 님, 2024년 3월 16일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

8/10 - 좋아요

Jeannette Jacqueline

2024년 3월에 4박 숙박함
답변 제공: solange 님, 2024년 4월 6일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

8/10 - 좋아요

Svetlana V

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice relaxing place, friendly atmosphere, beautiful beach!
2024년 2월에 7박 숙박함
답변 제공: solange 님, 2024년 3월 16일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

shannon

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
Just a great place to stay … clean , friendly people
2024년 3월에 7박 숙박함
답변 제공: solange 님, 2024년 3월 13일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Hoping to welcome againg.

10/10 - 훌륭해요

Sergio a

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2024년 2월에 16박 숙박함
답변 제공: solange 님, 2024년 3월 13일
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Hoping to welcome back again.

2/10 - 너무 별로예요

Arelis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was horrible. It's boring. It looked like a Nursing Home for Seniors citizens. Its over price for the quality of service given. The food doesn't have any flavor. Staff are not in the mood or bored. To top it off if there's no electricity, theres no water. I will never go again.
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 13일
We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

4/10 - 별로예요

Nadine

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Door lock didn't work multiple times, unable to get into room. Bathtub plug didn't function. Only cold water on first night there. Food quality was poor with very limited options for dairy and gluten free. Last lunch there I got food poisoning. Still suffering over a week later. They did offer me a free late check out and gave us a new room to stay in. And the staff were wonderful not just with us but especially with the kids. Overall though it felt like a cheap dirty old all inclusive.
2024년 2월에 2박 숙박함
답변 제공: solange 님, 2024년 3월 8일
We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were polite & friendly. The pool was fun & the beach was stunning
2024년 3월에 4박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time at the resort. We are already planning our next trip back. Staff is so friendly and helpful. They helped us with a room issue,took care of it immediately.
2024년 2월에 6박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!Hoping to welcome with us in your next visit

8/10 - 좋아요

Mike

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Good food
2024년 2월에 7박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!Hoping to welcome you again

10/10 - 훌륭해요

Arelis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and food was excellent.
2024년 3월에 1박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Stacy

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally the best thing they had was the drinks. Food was horrible and not much entertainment. There was no clothing iron in my room and when I asked the front desk for one they said I can borrow one for 40 minutes.
2024년 2월에 2박 숙박함
답변 제공: s 님, 2024년 3월 8일
We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

4/10 - 별로예요

Tyrone

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hot water stopped working my last day there, birds in the eating area pooped on my plate.
2024년 2월에 3박 숙박함
답변 제공: solange 님, 2024년 3월 8일
We are certainly sorry for the situation encountered; please accept our sincerest apologies if these were to be a source of disappointment.Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

4/10 - 별로예요

vivian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: solange 님, 2024년 3월 13일
Thanks for staying with us. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

8/10 - 좋아요

Lori Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: solange 님, 2024년 3월 13일
Thanks for staying with us. Your feedback helps us to improve our serviceWe hope to have a new opportunity to welcome you again

10/10 - 훌륭해요

Alix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: solange 님, 2024년 3월 8일
Thanks for staying with us. We appreciate your feedback!Hoping to welcome you again