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오요 VII 호텔 & 인디안 레스토랑 여행 후기

2 out of 5
오요 VII 호텔 & 인디안 레스토랑
760-762 Bath Road, Cranford, Hounslow, England

이용 후기

5.0
평점 10 - 훌륭해요. 293개 이용 후기 중 33개" "
평점 8 - 좋아요. 293개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 293개 이용 후기 중 59개" "
평점 4 - 별로예요. 293개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 293개 이용 후기 중 105개" "

5.0/10

청결 상태

5.6/10

직원 및 서비스

5.2/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
후기
인도인이 운영하는 호텔은 아니고 집같은 분위기의 호텔. 시설은 많이 낙후됨... 그래도 뜨거운 물을 잘 나오고 객실 청결도 양호합니다. 고항에서 가까우며 사장님이 친절함 사장님 친구들이 맥주를 줬음. 다음에 히드로 공항에서 출국하면 다시 사용할 의향있습니다. 낙후된 부분이 문제긴 하지만...
2017년 11월에 1박 숙박함

8/10 - 좋아요

Dongjin

좋아요: 직원 및 서비스
Kinda difficult for me to find the place
Quality suits well to the price. Nothing more , nothing less.
2017년 8월에 1박 숙박함

4/10 - 별로예요

Junsu

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap and messy
The distance from Heathrow airport was very close, but that's all. There were black molds in the bathroom and all towels were stained. Also the bed sheets didn't seem clean too. Staffs were kind but didn't help much.

2/10 - 너무 별로예요

Moses

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the is nothing unique about the place, the advert did not say that the Bar was being refurbished, it created the impression the Hotel was closed, Noise issues
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I mean.... If it's raining And you'd like some shelter And all the bustops are full I'd maybe stay here But if you want a clean room with clean bedding and a clean bathroom Stay elsewhere Paid 21 pound Still felt robbed
2021년 8월에 1박 숙박함
답변 제공: Noah 님, 2021년 8월 12일
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

6/10 - 괜찮아요

Tarun

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No staff responded during our stay.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Rubbish stay
Visit was absolutely rubbish no towels in room bearing in mind hot weather. Put my phone charger on disconnect fan so had to turn the main switch on the wall. The worst was when leavibg hotel for dining out 2 cars blocked my car from leaving site.They located one but otherone they could not located which left me in the room. Completely ruined my evening. I Personally would not recommend hotel
2021년 7월에 1박 숙박함
답변 제공: Noah 님, 2021년 7월 27일
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Noah

10/10 - 훌륭해요

Omar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and quiet place thanks
My name is omar I really enjoyed the 4days i stayed in oyo indian resturant hotel staff was amazing place was so nice confi and clean very strategic areas theres alot of shops if needed quich shoping like mini tesco off licence shops very secur car park and the people lived close there was amazing and friendly honestly my next business trip oyo will be the place for me thanks all the staff there
2021년 6월에 4박 숙박함
답변 제공: Bella 님, 2021년 7월 2일
Hi, Omar! it feels great to see that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Bella!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
n/a
2021년 6월에 10박 숙박함
답변 제공: Marie 님, 2021년 6월 29일
Hi, We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Marie!

8/10 - 좋아요

Charles

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Leo 님, 2021년 6월 18일
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Alex

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Niveau : Jugendherberge im Marotten Zustand!!
Hallo zusammen, also für den kleinen Geldbeutel niveau ala Jugendherberge ist das OYO VII für einen kurzen Aufenthalt zum übernachten in Ordnung! Sauberkeit lässt allerdings zu wünschen übrig.. Ich war in einem total verschimmelten und verdecktem Raum! Am ersten Tag saß der Schock noch tief... danach gewöhnt man sich noch daran. Man kann aber dem Service immer mitteilen wenn etwas geputzt werden sollte.. Kann man bescheid sagen.. Das Bett wie soll man das beschreiben? Aus dem Sperrmüll gezaubert und so gut es geht tuning gemacht... Die nette Geste war das Bier am Abend vom Inhaber um diesen Schock zu verarbeiten... Das ist kein Hotel sondern eher eine sehr herunter gekommene Jugendherberge... Erinnert an ein Asyl Wohnheim.... Positiv waren die frischen Handtücher!!! Also für einen wirklich kurzen Trip für den kleinen Geldbeutel ist das auszuhalten!! Was ich total süß fand.... direkt neben an ist ein sehr süßes kleines Café : Moniz Da kann man super schlemmen , Brunch einnehmen und super lecker der Cafe!! Also da aufjedenfall mal was trinken gehen! Da ich mein Handy in UK aufladen möchte... braucht ihr wenn ihr aus der EU kommt einen Adapter der in die Steckdose passt!! 2 Läden weiter nach dem süßen Cafe Moniz befindet sich ein nettes Handy Geschäft.. Sehr freundlich aber er feilscht gerne .. Ansonsten wirklich funny! Daneben befindet sich die Pizzeria Domino wo du aber nur online bestellen kannst... Aber direkt daneben ist noch ein Imbiss zum mitnehme
2021년 5월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
13号室に滞在しましたが、ケトル内はタバコ臭く汚れがこびりついていた為使用せず、窓は開きませんでした。眺望にも期待できず、部屋内は薄暗いです。偶然厨房のスタッフさんと仲良くなれた為、電子レンジの場所や通用口を教えてもらえました。昼過ぎに見回りに来たスタッフさんにトイレットペーパーをもらえました。従業員さんは親切なのと宿泊費が安い、交通の便が良い所が利点です。
2021년 3월에 3박 숙박함
답변 제공: Leo 님, 2021년 3월 25일
Hi, thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Alex

2/10 - 너무 별로예요

Bhupinder

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 4박 숙박함
답변 제공: Bella 님, 2021년 2월 13일
Hi, Bhupinder! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Bella!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 3박 숙박함
답변 제공: Leo 님, 2020년 12월 15일
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Barbara

2/10 - 너무 별로예요

Edan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No shower hotel
2020년 11월에 2박 숙박함
답변 제공: Jane 님, 2020년 11월 19일
Sorry for the unpleasant experience you had with us, Edan! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Jane

2/10 - 너무 별로예요

Sanjay

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
Firstly when I checked in I was charged for room which was already paid. Then went to room no hot water so went to reception to complain but was told that nothing can be done and they don't have another room . So very disappointed. And would like full refu d for the stay.
2020년 11월에 1박 숙박함
답변 제공: Arthur 님, 2020년 11월 13일
Sorry for the unpleasant experience you had with us, Sanjay! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Arthur

10/10 - 훌륭해요

Paul 님, Nottinghamshire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly And helpful staff who always make you feel welcome . Great value stay over in this part of London . The bar / restaurant are is a great place to watch sports .
2020년 10월에 1박 숙박함
답변 제공: Leo 님, 2020년 10월 19일
Thanks for your kind and lovely words, Paul! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Leo!

10/10 - 훌륭해요

Filipa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. Very clean.
2020년 9월에 10박 숙박함
답변 제공: Leo 님, 2020년 10월 6일
Hi, Filipa! We are glad to see that you liked our services. Regards, Leo

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There's another hotel across the road- Stay there!
It's a very short distance from heathrow which was convenient for a late check in - early check out stop over. However, I resorted to sleeping in my clothes and avoided using the towels due to unclenliness. The towels had been cleaned and had no nasty smells but still had discomforting stains from previous tennants. The carpet and bathroom were littered in stains and had very clearly not been cleaned or sanitised between guests, which was uncomforting during the Covid pandemic (Detol anti-bac wipes had been left in the room but evidently not used by the cleaners). I am used to travelling and "roughing it" in various short stay hotels so I was unphased but much of this - the room was cheaper than nearby hotels... but I will be spending the extra money and staying at the travellodge or doubletree next time! Oh, and there was an exposed wire hanging at the end of the bed, nearly caught my toes on it a few times!
Exposed wires at the foot of the bed
2020년 9월에 1박 숙박함
답변 제공: Justin 님, 2020년 9월 12일
Sincere Apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Justin

8/10 - 좋아요

Claire

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Christina 님, 2020년 7월 7일
Thank you so much for rating us positively, Claire! We will endeavor to keep it up. Have a nice day. Regards, Christina!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Ammy 님, 2020년 1월 31일
Sincere Apologies. We are disappointed to see that our guest is dissatisfied with our services, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly :) Regards, Ammy.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good mini hotel
2019년 11월에 1박 숙박함
답변 제공: Ammy 님, 2020년 1월 31일
Hey, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.

4/10 - 별로예요

Pablo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Pablo! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in The exit alleyway was horrendous and hazardous
2019년 11월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 - 너무 별로예요

a

2019년 10월에 4박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower dirty shower scene broken, quilt dirty tv facing towards the windows 0 scores for the room
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Kuljit

좋아요: 객실의 편안함
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

Paul

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never been in such a joke of a "hotel" if i hadnt had a flight and been very tired i would have left. There was hair in the sink, the chrome tap had more spots than a leopard, there was mould in the corners of the bathroom, furniture in the room was tacky, damaged and old. The bed...double divan base which has clearly been broken. Worst place i have ever stayed in without a doubt.
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Patrick

Only stay here if you need a cheap place.
Its close to the airport so we stayed here one night. I wouldn't recommend walking around this neighborhood at night with any valuables on you. There is no front desk just an Indian restaurant where the bartender shows you to the room. They copy your ID like a hostel. The restaurant is locked most of the day so you have to enter and exit through the firedoor leading the the back alley. They don't tell you this when they check you in. So my wife and I were very confused the next morning along with another guest. Until we realized that no alarm will sound when we opened the fire escape. Not our favorite experience.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like in an aeroport filling screen + form scanning ID, for at the end a rotten thing ! Big difference between the description on the website and how it is the room,,,
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price . Clean hotel . Friendly staff . Happy to back again .
2019년 9월에 7박 숙박함

6/10 - 괜찮아요

Arone

2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am still in shock about what I saw last night. The room was disgusting. I could not enter the toilet area. We left as soon as we saw the room. We had to find alternative accommodation that night just to sleep when we both had early starts at work this morning. It was noisy, there was bits of dust and dirty around the bed, tiles were coming off the celling and more than anything the condition of the toilet was beyond words. I am too upset and tired today but when we are able we will begin or enquiries into how to get a refund. It is unfair this was done to us and the frustration it caused is so upsetting.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don,t go there.
Would not stay here again very dissappointing as far ar the restaurant goes it does not look like photos on this site, in fact eat at Dominoes pizza next door O.K for a roof over your head for the night but don.t expect a good mattress .
2019년 9월에 1박 숙박함

8/10 - 좋아요

Thierry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

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단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unclean. Blood stains on the bed sheets. Bathroom I tried to avoid using. Unbearably hot. No air conditioning. Faint aroma of mildew. Maybe the worst hotel experience I've ever had.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Reidar

2019년 7월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

4/10 - 별로예요

Ravi Kumar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

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2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

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가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To enter the hotel you have to go through the bar which was occupied by noisy loud people, the staff didn't seem to know what they were doing to book us in, they were rifling about through a stack of papers on top of a computer which was in the doorway between the bar and kitchen, they spoke broken english, after taking money off us they tried to show us to the room, had a key and tried every room door in the place before finding the room that the key fitted, we took one look and announced we were leaving and wanted a refund. The place was totally unsuitable. The beds were scuffed and obviously old, the place hadn't been decorated or freshened up since god knows when. A bus shelter would have been more inviting.
2019년 5월에 3박 숙박함

8/10 - 좋아요

Jacq

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it's clean (most important!) and I really the owner/publican - very gracious - as were the rest of the staff I met; DELICIOUS fresh food - excellent; the only thing I'd wish for is a (screwed-down!) radio alarm clock (nice to have an alarm & listen the radio, rather than have the TV on) and perhaps a bedside reading lamp, as well as a large plastic 'glass', to be able to drink enough water and it would help to fill up the kettle - typical female! but a lovely, lovely place to stay
2019년 5월에 3박 숙박함

4/10 - 별로예요

Michael

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't think there's anything I like apart from proximity to Heathrow. It doesn't look like a hotel to me. No signboard, the ground floor is a bar, the hotel is first floor. The entrance from outside leads straight to the bar. No hotel reception. The bar serves the function and the bar man the receptionist. The bar doesn't open till 11am so hotel logders/guests stay outside standing until the bar opens. Terrible set up for long distance international travelers. The room? Terrible. No duvet cover. Rumpled bed sheets play the role of duvet cover, and tied at two ends. The pillows are tiny that you will need minimum of five to have any effect. The small TV is at 90° to the bed and to the chair. To effectively watch it, you have turn your head 90° , leading to neck pain. TV has no cable, just some dry channels. No live football channels or any at all in the rooms. No intercom. Once the bar man closes, nobody to talk to even in emergency. There was even nobody to check me out at 6am. Terrible. It's not a hotel. No complimentary breakfast. No fridge. I almost changed to another hotel on my second day there. I deserve a refund.
2019년 5월에 6박 숙박함

8/10 - 좋아요

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좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pour affaire correct en couple je ne recommande pa
Accueil moyen bon équipement propreté à revoir
2019년 5월에 3박 숙박함

8/10 - 좋아요

raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXELENTE
2019년 5월에 1박 숙박함