숙박 시설 정면 - 저녁/밤

W12 룸스 여행 후기

4 out of 5
W12 룸스
54 Uxbridge Road, London, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 489개" "
평점 8 - 좋아요. 1000개 이용 후기 중 390개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 70개" "
평점 4 - 별로예요. 1000개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

HEESUK

좋아요: 청결 상태, 직원 및 서비스
친절해요^^
아이들과 머무르기에 무난했습니다. 지하철역 가까워 이동이 편리했습니다.
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place to reach underground, big shopping mall and a small park. Clean and comfortable.
2019년 5월에 2박 숙박함
답변 제공: alexandra 님, 2019년 5월 24일
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything, we can help you with.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고, 작은, 깔끔한 호텔
침대가 아주아주 작았어요. 그래도 깨끗하고 이 가격의 호텔이 없는 듯. 짐이 무거웠는데 Ground Floor에서 1Floor까지 호텔 직원분이 들어주셨어요.
2017년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
엄청작아요. 엘리베이터없어요
엄청작아요. 엘리베이터없어요

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not just good value for money but also the facilities, location, staff were great. Don't think I can find any other hotel like this with this price.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
아담하고 편안하다.
방은 조금 작았으나, 친절하고 괜찮았습니다.

10/10 - 훌륭해요

Alexandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean property
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cornelio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like this hotel cause very clean and nice rooms Thanks
2024년 3월에 1박 숙박함
답변 제공: Bianca 님, 2024년 3월 18일
Dear Cornelio , Thank you for the review. We are glad you have enjoyed staying at W12 Rooms!Kind regards,BiancaDuty manager

10/10 - 훌륭해요

Adrian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fourth or fifth stay at W12 rooms. nice rooms, clean and comfortable. Right next to Westfield for shopping and eating, the tube for convenience plus only 10 minutes walk to Olympia Exhibition Halls.
2024년 3월에 3박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Claudia

가족 여행
Great nights stay for the Shepherd’s bush Empire. Clean room comfy bed. Staff very helpful. Would definitely recommend.
2024년 3월에 1박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room and extremely comfortable bed. Staff polite and friendly. Lots of places to eat nearby. Very convenient for the tube.
2024년 2월에 1박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Mitchell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het hotel was in prima staat. De aanwezigheden waren goed, alleen de kamer wat klein en het bed ook. Voor een reis waarbij je veel in de stad bent is dit top, met een goede locatie voor de underground. Als je er ervan houdt om meer op de kamer te zijn, zou ik wat anders zoeken ivm de ruimte
2024년 2월에 2박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Paula

가족 여행
좋아요: 직원 및 서비스
Reception staff very pleasant. However had to pay extra £10 as told any child over 7 not classed as a child.
2024년 2월에 1박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an excellent stay at W12 rooms, the rooms are beautiful, extremely clean and the service was impeccable. Highly convenient location by the tube stop and the service from all staff was amazing, will definitely be staying here when visit London again. Thank you!
2024년 2월에 1박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Kalpa Duty Manager 님, 2024년 3월 18일
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

melannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean room and very friendly staff! Exactly what we needed (small but nice room) and was super close to the subway station. Charming surrounding area but gets a bit loud at night.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Mariam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at W12 rooms - Faisal, Andre, Bianca....were warm and welcoming. I enjoyed my stay there and would stay there again
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Mona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, service and comfort ⭐️⭐️⭐️⭐️⭐️
The staff are so friendly and helpful. Our rooms were comfy and cosy. Ammenities as expected and brilliant location next to Shepards Bush central line and a short walk to the yellow line.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jane-Helén

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Bianca 님, 2023년 12월 19일
Dear ,Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

10/10 - 훌륭해요

Sreu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist were very helpful and always there when we needed . The location was perfect as it close to Tube and Restaurants everywhere. From the beginning to the end of our stay, the hotel and the staffs were amazing. However, there might be some noise when you sleep as the wall is quite thin. Regardless, my family were still able to sleep well. So I would stay here again whenever I visit London
2023년 12월에 3박 숙박함
답변 제공: Bianca 님, 2023년 12월 19일
Dear ,Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

10/10 - 훌륭해요

Annelise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Take ear plugs and/or keep the windows closed, and then the noise outside is no issue whatsoever. A lovely stay and the staff were really nice.
2023년 12월에 1박 숙박함
답변 제공: Bianca 님, 2023년 12월 20일
Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

10/10 - 훌륭해요

Gemma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot!
Really comfortable. Great sized single room. Lovely bathroom. Under building renovation but that didn’t bother me as I was only there for the night. Could imagine it being annoying in the day time though and wasn’t aware of that before my stay.
2023년 11월에 1박 숙박함
답변 제공: Kalpa 님, 2023년 12월 20일
Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

10/10 - 훌륭해요

Francesca

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is steps from the Shepherd’s Bush tube stop. Such a great location to walk, and a reasonably safe area if you’re just shopping and staying in the W12 area. The service at this hotel was amazing. Such nice people, and very helpful. We didn’t expect great service in such a bustling location, but we will definitely stay here again. You’re spoiled for choice on shopping and food. The building is undergoing renovation, however this did not impact our stay, or keep us awake at all.
2023년 11월에 2박 숙박함
답변 제공: Kalpa 님, 2023년 12월 20일
Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

8/10 - 좋아요

Marcus

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms
2023년 11월에 4박 숙박함
답변 제공: bIANCA 님, 2023년 12월 20일
Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

10/10 - 훌륭해요

Joerg

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

chi

2023년 11월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 12월 19일
Dear ,Thank you for choosing W12 Rooms for your stay in London.We are delightful that you enjoyed staying with us and we look forward to seeing you again in the future!Kind Regards,

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 24일
Dear Andrew,Thank you very much for your review.Dear Andrew, please accept our sincere apologies for the inconvenience you may have experienced in our hotel.Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

4/10 - 별로예요

William

2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Graeme

2023년 11월에 3박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 19일
Hello dear Graeme Brockie, Thank you very much for your staying at our W12 ROOMS HOTEL and for your kind review. We were very grateful to host a guest like you and we will be so happy to see you again in our W12 ROOMS HOTEL.Kind regards,FahriddinDuty Manager

6/10 - 괜찮아요

natasha

좋아요: 직원 및 서비스
별로예요: 청결 상태
The location felt a bit sketchy at times but the location to the tube station was amazing. The room cleanliness wasn’t great. There was quite a few hairs in our bed when we checked in and the curtains were filthy. They have construction to the outside of the building right now but they were done by 6pm so it wasn’t an issue. Close to the mall so lots of restaurants close by.
2023년 11월에 6박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 17일
Dear Natasha Volk,Thank you very much for your review.Dear Natasha Volk, please accept our sincere apologies for the inconvenience you may have experienced at our hotel.Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay at our hotel.Kind regards,FahriddinDuty manager

8/10 - 좋아요

Taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the street was a bit loud, the staff were lovely, the room was nice and it was directly next to the tube. No complaints!
2023년 11월에 2박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 16일
Hello Taylor Cansler, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

10/10 - 훌륭해요

Charmaine St

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2023년 11월에 2박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 5일
Hello dear Charmaine,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

10/10 - 훌륭해요

Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great shirt stay.
Easy to get to and check in. Very friendly and clean. Even though by a busy road and tube station, it was relatively quiet. Would stay again. The shower was amazing.
2023년 11월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Katy,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

10/10 - 훌륭해요

MIKE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel!!
2023년 11월에 2박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Mike,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

10/10 - 훌륭해요

Claire

2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Claire,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Brian,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear guest, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
W12
W12 was so helpful and friendly, the room was spotless and well presented. The staff were helpful and kind - offering to carry our bags to our room and always had a smile. We will definitely be returning!
2023년 10월에 2박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Christopher,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

10/10 - 훌륭해요

Kay

2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Kay,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

6/10 - 괜찮아요

Phil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OK, but…
Firstly, you should be prepared that this hotel has long narrow staircases and no lift. Even the reception is up on the first floor. Therefore, if you are mobility-impaired, or taking heavy luggage this may be an issue. I booked a “deluxe double” which turned out to be in the 4th floor attic space. The room was comfortable and clean (albeit with a plasticy mattress protector) , but had no windows, so slightly claustrophobic for me. There was however an opaque skylight, which had no blind. Not an issue for me as an early start meant I was up before daylight anyway, but might be an issue come mid summer for a light sensitive sleeper. Would I stay there again? Yes, and hopefully on a lower floor, and I’d take “deluxe” with a pinch of salt.
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 10월 20일
Dear Phil Barratt, Thank you very much for your feedback and we are sorry to hear that you were disappointed with your stay in W12 Rooms.Please accept our sincere apologies for the inconvenience you may have experienced in our hotel. On the 4th floor there are 2 rooms with skylight, which can be controlled using a remote control.However, based on your sincere review, we know your request and will make sure that next time you enjoy your stay on the lower floor.Kind regards,FahriddinDuty manager

10/10 - 훌륭해요

rehan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 10월 20일
Dear Rehan,We are delighted to read your review of your recent stay in W12 Rooms.We are very happy that you have enjoyed your stay with us, and we look forward to seeing you again in the future!Kind Regards,FahriddinDuty manager

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for short stays
Great 1 night stay at this hotel. Clean, quiet, modern bathroom, convenient location (2 mins from underground station) Very friendly and helpful staff. We will be staying here again in the future. Only stairs at the property, not an issue for us, but could be for others who are less mobile. Our room was on the fourth floor.
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 5일
Hello dear Lucy,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
It's very close to a busy road so was noisy all night.
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear guest, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra läge - 100 m från T-banan
Rummet var rent och hade allt man behöver. Personalen var trevliga - bra med kaffe/te på rummet. Enda negativt var jag hade ett rum mot gatan och det var mycket trafik sent på natten.
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Paul, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay this time was all too brief! What can I say? I always stay here when in London. Great value, great location, fantastic staff, rooms are clean and cute. What more could you want?
2023년 10월에 1박 숙박함
답변 제공: Junaid 님, 2023년 10월 15일
Thank you very much. we appreciate your review. I think your review is one of the best review we have and we are looking forward to seeing you here again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location ! but enterance to hotel is challenging becuase of the stairs, also hotel will not extend you stay for few hours without payment of large amount.
2023년 10월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear guest, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

8/10 - 좋아요

Lea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Lea, Thank you very much for your feedback and please accept our sincere apologies for the inconvenience you may have experienced in our W12 Rooms hotel. Next time if you send us your request before arrival, we will do our best to ensure that you enjoy your stay in our hotel.Kind regards,FahriddinDuty manager

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Nicely decorated and good clean facilities. Little noisy as my room was next to a busy road but I will (and have) stay here again.
2023년 9월에 1박 숙박함
답변 제공: Junaid 님, 2023년 10월 15일
Thank you very much.

10/10 - 훌륭해요

Sibila

2023년 9월에 1박 숙박함
답변 제공: Fahriddin 님, 2023년 11월 6일
Hello dear Sibila,Many thanks for your most kind review. We are delighted that you have enjoyed your stay with us, and we look forward to welcoming you again!Kind regards,FahriddinDuty Manager