Staff here extremely friendly, at all hours of the day and night. Had a private room my first night, then a shared female dorm the next two. The private room was the same as the dorm, just with one bunk bed rather than 4, so everything pretty standard. Beds themselves comfortable enough, showers and toilets clean and looked well kept. The breakfast buffet is convenient... but I had much better breakfasts. Worth it for the fact that you pay just 6.95 and can keep getting refills until breakfast is over, I even saw some people loading extra plates into takeaway boxes for a lunch! The cook staff were helpful and even had gluten free bread available. Picnic tables were a nice touch for eating and relaxing at in the evening. I took the bus between here and Stratford, and it was pretty reliable. The one con would have to be the camps of screaming children that seem to arrive at 7:30am every day...!