스위트 | 전용 간이 주방

버크셔 모터 호텔 여행 후기

2.5 out of 5
버크셔 모터 호텔
2502 El Cajon Blvd, San Diego, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 780개 이용 후기 중 316개" "
평점 8 - 좋아요. 780개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 780개 이용 후기 중 106개" "
평점 4 - 별로예요. 780개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 780개 이용 후기 중 34개" "

9.2/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The room was clean and good for the price. However, Soundproof was terrible. You can hear everything from the next room or upstairs. There are only 6 parking places. You have to use street parking. They will find a free parking space for you but you could feel unsafe and uncomfortable.
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Elissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 17일
Thank you for the awesome rating, we are so pleased to see that you enjoyed your stay and we appreciate the recommendation. Please do come back and see us again if you are in the area!

6/10 - 괜찮아요

Chris 님, Aliso Viejo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 15일
Thank you for the rating and taking the time to share, we greatly appreciate it!

8/10 - 좋아요

Russ

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is located near the Observatory and other areas of entertainment.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 1일
Thank you for your feedback and recommendation. We greatly appreciate it and we hope to see you again!

10/10 - 훌륭해요

Michael 님, Moreno Valley

2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 15일
Thank you for the awesome rating, we are so pleased to see that you enjoyed your stay! We hope to see you again sometime!

8/10 - 좋아요

Johnny 님, Los Angeles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking is rough, but we knew that - if no parking, spaces available blocks away. There is a light in the shower, but no switch. Couldn't figure out how to turn light on - had to shower in dark.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 25일
Thank you for the feedback, when you reserve a room we digtally automatically send you the info on the parking and we have street parking right in front of the hotel and on the same street, in addition yes there is parking all around and blocks away, we are very sorry about the light in the shower, we have 2 lights there is a light on the Vanity mirror and one in the shower and when you enter the bathroom or open the door it is on the wall on the right hand side. Thank you for your business and feedback!

6/10 - 괜찮아요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I could hear the neighbors in the other rooms during the night, talking, snoring. The room needed a place to sit.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 8일
Thank you for your feedback, some of our rooms are smaller and they do not have a chair or table, we apologize, and we thank you for bringing this to our attention. We wish you safe travels.

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely a pleasant stay for what it was. My room was super clean and comfortable. Just make sure you bring ear plugs! Noise from the street was very audible all night.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Thank you so much for the honest and kind recommendation. The 2 rooms right near the street can be a little noisy at times, we are looking into possibly insulating the end wall, when we make some upgrades. Thank you again for the wonderful feedback and especially your patronage.

10/10 - 훌륭해요

Seferino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The person at the front desk went out of their way to help us find parking. That was really nice of them.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Thank you Seferino, we are a small family owned boutique hotel and we send an email about our parking, upon request of a reservation. We have 6 spots available (first come first serve) and under 20 rooms, but we do understand that it can be an inconvenience and we absolutely want you to have a safe, easy stay and if we can help you, we are very happy to do so! We hope to welcome you back again!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Thank you for your feedback, we greatly appreciate it and we hope to welcome you back again!

8/10 - 좋아요

Derek

it was clean
2024년 2월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Thank you Derek! We appreciate the recommendation and your feedback, we hope to see you again sometime!

2/10 - 너무 별로예요

Travis

2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 20일
Thank you for your rating, we are very sorry that you did not have a better stay, without comments, we have no idea of understanding why. We invite you to speak with our manager to resolve any issues. Thank you again for your patronage.

4/10 - 별로예요

Stacy

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We had stained pillow sheets and towels, as well as finger nails on the floor. I really wanted to like this place :(
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 14일
First, thank you for your feedback, second, we are a very small mom and pop organization and our rooms are known for their cleanliness, and to have 1 thing stained is understandable but it would be very unusual to have 3 different items all stained in 1 room. We just don't put linens out like that, however we are at this very time training a new houskeeping person. That might be the only reason, that there could be any issues. We are sincerely sorry and we invite you to return and give us another chance. This was a very late check in, however if you check in annd our cleaning staff is on premises, we can change the linens right away and if there is a empty room we can move you. Thanks for letting us know and especially for your patronage.

8/10 - 좋아요

Joy

2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 20일
Thank you for your rating and especially your business, it means a great deal to us and we hope to see you again, if your travels bring you back by this way.

10/10 - 훌륭해요

Walter

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect, walking distance accommodations if attending a concert at the Observatory. Well maintained property and clean rooms! I’ll be back :)
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 5일
Wonderful! Yes we love the concert goers, as we get many staying with us. Thank you for the recommendation and especially your patronage!

8/10 - 좋아요

Leslie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice basic hotel- very comfy beds and very clean! Was convenient to area we needed to be. If don’t get there early and grab one of the six parking spots, finding street parking can be challenging in street cleaning days.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 31일
Thank you for the kind and fair words, we greatly appreciate it!

2/10 - 너무 별로예요

Monaam

좋아요: 청결 상태
별로예요: 직원 및 서비스
Customer service very rude
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 30일
Thank you for your feedback. We are a small (Under 20 rooms) family owned business and our customers are very important to us.What WE DO for our GUESTS: We try our best to make our guests feel comfortable, we try to keep our prices down and we let our guests check out a little late if we can and we check you in early, if its possible, we have limited parking and so when booking, we send you an email with instructions about street sweeping as well as where to park if our free spots aren't available, if there is an issue you can call us and we are happy to help. We give directions about what is around the area, where to go and what to eat in our neighborhood.We print boarding passes for those who dont have digital. All of this is awesome until we request a few policies to be followed, then we receive this type of review. What we DON'T do, for safety reasons and to ensure the best quiet stay possible for ALL guests, (remember we have under 20 rooms) we don't allow loud, late parties and we don't allow more than the registered guests in rooms late at night without checking in. We don't allow smoking or pets with the exception of ADA animals and if you consider this rude, well we apologize as we don't want to lose any guests, but understand if you should need other lodging. Thank you!

6/10 - 괜찮아요

Derrick

Room was adequate
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 31일
Thank you for your recommendation and patronage, we appreciate it!

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스
They charged me $308 and refused to check me in by saying there was no payment paid when I had the receipt to prove, Lisa at the front desk didn't take a look at what I wanted to show her. Worse thing is that she said they didn't charge me but I never told her my booking confirmation number or did I give her my name
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 26일
Thank you so much for the great feedback, it allows us to explain our policies better, we are a "HotelCollect" account. When you make a reservation, you enter your CC details, it is put in the system and your room is held but NOT CHARGED and then you arrive and we look at the reservation and you stay and then we accept payment at check out. We DO NOT ACCEPT PREPAID cards, the main reason is if that card holds 200 on it and the room is say approx. 100 the payment takes 4 days to clear and payment to be given to us, so in the meantime if you pay for something else that is say 125 there is not enough on the card to pay us and then we are out of luck, no money collected, and no way of retrieving so when you wanted to pay with a "prepaid card" and we do not accept this, there is no payment at time of reservation so we know that you are showing a reservation not a payment. There is no need to look at the reservation as we are again a "Hotel Collect" account, and we have everything in our computer that we need, We collect the money, we hope this clears things up! In response to us not collecting your name or confirmation, we have under 20 rooms, you mention that you book through expedia or booking .com and or that you have a reservation as you might be 1 of 2 reservations for the night. If we have 50 rooms you are correct we may not have known who you were. Thank you again for allowign us to share our policies.

10/10 - 훌륭해요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, hot shower, daily housekeeping service, nice area and easy commute to activities. Stay here.
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 23일
Awesome! Thank you for the wonderful rating, we are so happy you enjoyed your stay and we hope to welcome you back again sometime!

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small but clean and functional. Good location to get trolly to downtown and Balboa Park.
2024년 1월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for your patronage and recommendation, we appreciate both!

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again. Very nice staff
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for the great recommendation! We are so happy to hear that you had a great stay and we hope to welcome you back again!

8/10 - 좋아요

Pamela Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 16일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Thank you for the awesome rating! It is great to see that you enjoyed your stay. We appreciate the recommendation and hope to welcome you back again when you are in the area! Safe travels.

10/10 - 훌륭해요

Shelly

좋아요: 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Thank you for taking the time to share your experience, we greatly appreciate it! We hope you have a good holiday weekend and we will see again in your future travels.

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
decent service, the night I booked there was a meth head outside the property, thankfully the staff was able to help and get them outta there, also be aware that the parking lot is limited. overall i had a decent experience and the motel is quite nice inside. will be returning back someday.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 9일
Thank you for the feedback, we rarely if ever have issues with anyone that is transient as it is a comfortable and safe, trendy area near many pubs and eateries. Yes we have 6 spaces for parking and a little under 20 rooms, there is also street parking right by the property, however if you should have any issues, you can ask the staff and they will show you where to park. THX! We do hope you will come back and see us!

10/10 - 훌륭해요

Leandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't stay something came up at the last minute but lm sure it is a good hotel lve passed by there many times on the bus an the area is nice an good eating places near by l will try to stay there this weekend if l can keep safe everyone an enjoy the new yr.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 9일
Thank you for your feedback, yes we are a clean and comfy, small, family owned boutique hotel and we look forward to your patronage!

10/10 - 훌륭해요

juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 2일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

Saeed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 26일
Thank you for the awesome, perfect rating! We are so pleased to hear that you enjoyed your stay and we hope to welcome you back again if you are ever in the area! We wish you safe travels this holiday season.

8/10 - 좋아요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 22일
Thank you Jacqueline for the great rating! We are pleased to hear that you enjoyed your stay and we appreciate the recommendation. We wish you Happy Holidays and hope to see you again when you are in the area.

10/10 - 훌륭해요

Rena

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 18일
Thank you for the awesome rating! We are pleased to hear that your stay was great and we look forward to welcomeing you back again in the future whne you are in our area!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here twice. Great place
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Wonderful! We apprecaite the loyalty and look forward to a third time! We wish you safe travels.

10/10 - 훌륭해요

Rich

좋아요: 숙박 시설 상태 및 시설
Really clean property. Rooms have been remodeled. Nice stay
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Thank you! We are so happy to hear that your stay was fabulous and we hope you stop by again sometime!

10/10 - 훌륭해요

JOSE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel muy acogedor, limpio y cómodo en todos los aspectos!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Gracias! We are so happy to hear that you enjoyed your stay and we appreciate the compliments!

10/10 - 훌륭해요

Marie-Charlotte

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

Annabella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Thank you for the perfect rating! We greatly appreciate it! We hope to see you again sometime!

10/10 - 훌륭해요

JAMES

답변 제공: Guest Relations 님, 2024년 2월 8일
Thank you for the wonderful rating, we are so pleased to hear that you enjoyed your stay. We wish you safe travels and hope to welcome you back again soon!

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and well kept.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 6일
Thank you so much for the compliments, we greatly appreciate it! We hope to see you again sometime in your journeys if they bring you back here!

10/10 - 훌륭해요

Randy

2023년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 6일
Thank you Randy! We are so happy for the recommendation and perfect rating! We wish you safe travels and if they bring you back here, please stop by we will be looking forward to your return!

8/10 - 좋아요

Mark

2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Thank you for your rating, we are pleased to see that you are enjoying your stay and we hope to welcome you back again another time!

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 13일
Thank you for the awesome rating! We are so pleased that you enjoyed your stay and we thank you for sharing your experience. We hope that you will visit again when you are in the area and we wish you safe travels.

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 6일
Thank you for the wonderful feedback, we are so happy to hear that you had a good stay. We wish you safe travels and if you should find yourself here in our area, we would love to see you again!

6/10 - 괜찮아요

ELSA R

가족 여행
좋아요: 청결 상태
no parking space, and you can hear the foot steps from the room on top
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 30일
Thank you for feedback, we are a very small limited service hotel of under 20 rooms, some rooms you can hear and we are working on getting the rooms insulated, however, at the time fo check in, if you let us know then we will do our best to put you on the 2nd floor. As far as parking our situation is EVERYWHERE in our reviews, in addition at the time of your reservation, you were given a notice of our parking and what we have available, at that time you were able to cancel free of charge if the parking was an issue. To be clear we would love your repeat business, but if you are looking for ample parking, we do not have this. Thank you for your feedback and patronage, we wish you the best in your future travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thoughtful
Really appreciated the advance email describing available parking.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 27일
Thank you so much for the acknowledgemt, we really do try let our customers know exactly what we have to offer. We really apprecaite your business and feedback. We look forward to seeing you again sometime!

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 25일
Thank you for your rating and especially for your business, it means a great deal to us! We wish you safe travels and hope to welcome you back again if you are in our area.

8/10 - 좋아요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't like the construction nearby.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 23일
Thank you for your feedback, We obviously can only control our property, however we are very sorry that you were inconvenienced by this. We appreciate your business and thank you for taking the time to share your expereince.

10/10 - 훌륭해요

Kelly

2023년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 19일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

ALEC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Simple. Pet-free. Great for me as I have pet allergies.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 10일
Thank you for your feedback, it is correct we are pet free, we as everyone, allow for service dogs but, we also do our best to clean the rooms to ensure that it is safe for the next guest. We really appreciate your feedback and compliments. We hope to welcome you back again when you are in our neighborhood!

4/10 - 별로예요

Jonathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 4일
Thank you for your feedback, we greatly appreciate it and your patronage! We hope to welcome you back again when you are in the area! We wish you safe travels.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience. Would recommend. Will stay again
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 2일
Frank! Awesome, we thank you for your business and for sharing your experience. We wish you safe travels and hope to see you again sometime.