테라스/파티오

킬링턴 마운틴 로지, 태피스트리 컬렉션 바이 힐튼 여행 후기

3.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 311개" "
평점 8 - 좋아요. 1001개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 195개" "
평점 4 - 별로예요. 1001개 이용 후기 중 116개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 97개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Bryan

좋아요: 청결 상태
별로예요: 직원 및 서비스
My room wasn’t ready until 7pm. Bathroom sink was clogged. Lack of hot water in shower. Bartenders were very nice.
2024년 3월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you for taking the time to share your experience with us. Cleanliness is a top priority at our hotel; I apologize that your room fell short of your expectations. Rest assured that your comments have been shared with the housekeeping team. We hope you will choose to stay with us again on your next visit

2/10 - 너무 별로예요

Kevin

I never went. Could not purchase a lift ticket. Tried for over a half an hour. Kept being told incorrect password. No one to talk to. It's insane that this happened. How hard & complicated can they make buying a Lift Ticket
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 27일
We are puzzled you would rank us 1 out of 5. We do not sell lift tickets at our hotel property.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We been staying here for years , always enjoy our stay. Love the game room and fireplace !!!
2024년 3월에 2박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

8/10 - 좋아요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is nice and the room is nice. Our room even has a skylight which is very nice during the day. However, there is no blind to cover the skylight and it’s so bright in the morning and you won’t be able to sleep in after 7am. And we had a next door Neighbour one night screaming very loud and woke us up.
2024년 3월에 6박 숙박함
답변 제공: Joe 님, 2024년 3월 18일
Thank you so much for your response! We appreciate your stay and the kind words here at the Killington Mountain Lodge.

10/10 - 훌륭해요

Tanner

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: JC 님, 2024년 3월 18일
Thank you for the feedback! We are glad you enjoyed your stay!

10/10 - 훌륭해요

Gregory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
check in staff was excellent and kind
2024년 3월에 1박 숙박함
답변 제공: JC 님, 2024년 3월 16일
Thank you for the kind words! -Killington Mountain Lodge

10/10 - 훌륭해요

Llyle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
great place and easy to get too the slopes!!!
2024년 2월에 3박 숙박함
답변 제공: Killington Mountain Lodge 님, 2024년 3월 16일
We are so glad you had a great time staying here!

6/10 - 괜찮아요

Caroline

가족 여행
좋아요: 직원 및 서비스
Enjoyed the lounge, bartender and billiards table… did not like that both the pool and hot tub were closed without notification… very disappointed after a day of skiing. We were looking forward to soak our aching muscles and were very disappointed that the hot tub was closed for 2 days( the whole time we were there… ) without notice.
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 3월 6일
Apologies for the hot tub being closed. It was overdue for maintenance and those things happen.

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 직원 및 서비스
The hot tub wasn’t working even though we called ahead to ask. The dead bolt on our room did not work. The breakfast should be included. Even though recently remodeled, the shower was moldy and had hair in it when we arrived. Only one elevator was working. The door on the stairs To the courtyard locked and was not accessible from the outside.
2024년 2월에 3박 숙박함
답변 제공: Ashley 님, 2024년 3월 6일
When you called ahead, I am sure the hot tub was working. Unfortunately the jets had to be fixed and tub maintenance was needed. The door to courtyard was locked due to hot tub being closed.

6/10 - 괜찮아요

Kelvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice. Toilet Flush and shower drain was weak. My only major issue was the sneaky $25/person mediocre breakfast buffet that you don't realize you're going to be charged for until you go to leave and get handed a receipt to list your name and room number. There was no warning that they were not offering a complimentary breakfast to guests which was the expectation when booking.
2024년 2월에 2박 숙박함
답변 제공: JC 님, 2024년 3월 16일
Thank you for staying!

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pup-friendly policies and staff; proximity to Killington; the chic decor; the large, outdoor hot tub; and the common areas and bar where children, dogs and adults could gather comfortably. We were sad that the indoor pool was closed and that breakfast was $25 extra per adult. There is a small Starbucks stand downstairs in the lobby and a tiny market, which we did not visit. Beds were comfortable and we had no issues with noise. (The smell of bacon in the morning did effectively wake up the pup and ergo us, though. :) Small exercise room, but we didn't need it as we spent our days skiing. Note: They may be understaffed right now. We had cleaning service on one day of our stay, but not on the others. This wasn't a huge deal to us, but I suspect it may be an issue for many others.
2024년 2월에 3박 숙박함
답변 제공: JC 님, 2024년 3월 16일
The Killington Mountain Lodge thanks you for staying with us!

4/10 - 별로예요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hot tub was cold , indoor pool out of service
2024년 2월에 2박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time.

4/10 - 별로예요

Brittney

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you for taking the time to let us know about your recent stay. We strive to provide excellent service and it is never our intention to disappoint a guest. We will review this complaint during our next team meeting so that we can avoid any similar problems in the future. We hope to be able to welcome you back at some point so we can make sure that your stay is excellent from start to finish.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked in from Tuesday to Thursday while skiing in Killington. It was perfect. Outdoor hot tub was great. Buffet breakfast was excellent
2024년 2월에 2박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thanks! We’re so happy to hear you had a great stay. Please join us again the next time you’re at Killington Mountain Lodge

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub needs to be allowed for late check ins
2024년 2월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

8/10 - 좋아요

Masashi

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thanks! We’re so happy to hear you had a great stay.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent value on the Killington Road, close to the ski slopes. Plenty of parking, and the entire facility was recently rehabilitated.
2024년 1월에 3박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable please let us know.

10/10 - 훌륭해요

jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and clean
2024년 1월에 1박 숙박함
답변 제공: Kyle Cocchi 님, 2024년 2월 2일
Thank you for staying with us!

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thanks! We’re so happy to hear you had a great stay. Please join us again the next time you’re in Killington, Vt!

10/10 - 훌륭해요

Lauren

2024년 1월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

2/10 - 너무 별로예요

Molly

2024년 1월에 1박 숙박함
답변 제공: Joe 님, 2024년 3월 28일
If there are any specific details you'd like to share or if there's anything we can do to make things right for you, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we want to ensure that your next experience with us exceeds your expectations.

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Kyle Cocchi 님, 2024년 2월 2일
Thank you for staying with us!

6/10 - 괜찮아요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Corrine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here multiple times and I love how clean this place is. One thing that was unpleasant however was that we were given one of those rooms with a door that could open into the room next to us if we were traveling with a bigger group. This door made it literally feel like the random people next to us were in the room with us. They must’ve been drunk because they were being so loud and were throwing up which was VERY unpleasant to hear. I was also woken up by them at 5:50AM. My boyfriend was also not happy that there was a skylight in the room directly over the bed with no shade on it as this woke us up due to the sun shining in our eyes. Not the best experience. We got stuck another night because of the snow storm but decided to stay somewhere else for the night.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Constantinos

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This used to be a great hotel. Recently was bought by Hilton and the lack of management is obvious everywhere. They have hired clueless kids that cannot get the job done. Food at the breakfast area runs out and cannot be renewed even if there are only 2 to 3 tables to manage. The area of the lounge is kept without heat, and you need your ski jacket to tolerate the cold inside the hotel common areas (bar, billiard area). They have only one person to service and clean all the hotel rooms every day. If you look under the sink, there is accumulated filth. They used to have a shuttle that facilitated the transfer to the ski area. That’s gone. The hotel is in a great location, but it’s going downhill fast
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very kind. Coffee bar attendant was slightly off putting, would love the self serve coffee instead.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Milos

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

jeremy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If going to killington very 3 minute drive to mountain
2023년 12월에 1박 숙박함
답변 제공: Kyle Cocchi 님, 2024년 2월 2일
Thank you for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mariah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good hotel. In the Process of fixing up so some things that are not in service. Seems like the property owners are putting a lot of work into revamping it.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Radoslaw

2023년 12월에 2박 숙박함

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good stay in killington
Overall this is the perfect hotel stay. Close to the hill, and near a lot of restaurants and bars. The hotel is very cute, the rooms were large and the hot tub was great. Also a lot of open area to hang out and play pool. Only thing we didn’t like was that after asking to have our room cleaned no one ever came.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Candace

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

sam

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

JENNIFER 님, CAMDEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and clean! The hotel desk clerk Jess was awesome!
2023년 11월에 1박 숙박함
답변 제공: Ashley 님, 2023년 12월 2일
We are thrilled you enjoyed your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ash 님, 2023년 11월 11일
We are so glad you enjoyed your stay. Come back and see us again!

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 객실의 편안함
A Two Star Experience wrapped in a 4 star package
The grounds and building were impressive but the overall experience was marginal at best. After a long day of travel, my wife and I arrived to a room that was clean but a bathroom that had obviously been recently used and was a mess. A manager cleaned the bathroom promptly and apologized. Then, the TV didn’t respond to the remote control which required another trip to the front desk. It turned out that the remote in the room was for an entirely different make of television. This issue was resolved but was a second oddity of this room. The next day, we enjoyed a nice continental breakfast, a big plus. Unfortunately, we discovered that there was no continental breakfast or even free coffee available for the rest of our stay. On one of the mornings, we attempted to get coffee at the Starbucks stand but the attendant couldn’t be found. Should I even mention that the entrance was blocked by trucks for a film crew? It made for a very pleasant unload. Maybe that is petty but those trucks lingered there the evening of our arrival and were still there the next morning. I realize that a late October is not in season but not by much. Perhaps the facility is vastly better during the prime time.
2023년 10월에 3박 숙박함
답변 제공: Ashley 님, 2023년 11월 9일
Thank you for taking the time to respond. We did have a film crew from Discovery here and apologies for it being cumbersome. We hope you will visit us again once all renovations are complete.

8/10 - 좋아요

Gertrude

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Needed some updates
2023년 10월에 1박 숙박함
답변 제공: Ash 님, 2023년 11월 2일
Thank you for taking the time to respond to the review. The updates are coming along great!!

2/10 - 너무 별로예요

Mark

2023년 10월에 2박 숙박함
답변 제공: Ashley 님, 2023년 11월 27일
so sorry your stay was a 1 out of 5

8/10 - 좋아요

Sandra 님, Waipahu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
we had no water one morning when we woke up. toilet could not flush. basin had no water to wash up
2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
We apologize for the renovations and that you were not made aware before booking. We hope you will visit us again when renovations are complete!

8/10 - 좋아요

Tamara

The property is beautiful and the staff was very helpful with suggesting dinner options in the area.
2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
Thank you for taking the time to say such wonderful things about us. We hope to see you again soon!

4/10 - 별로예요

Ekaterina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool isn’t working and there is no breakfast, even though it said that it’s included. Checked in to the room and found socks behind the curtains.
2023년 10월에 2박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
We apologize for the renovations and that you were not made aware before booking. We hope you will visit us again when renovations are complete!

10/10 - 훌륭해요

Joselito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property to stay in!
2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
Thanks so much for the feedback. So glad you enjoyed your stay with us!

10/10 - 훌륭해요

Mary 님, West Point

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend, especially to see the fall colors!! Beautiful hotel, large rooms and kind staff!
2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
Thank you for the kind words about our hotel! So glad you enjoyed your stay .

10/10 - 훌륭해요

Sachin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Our stay at Killington Mountain Lodge was extremely comfortable. I liked the amenities. The rooms were clean and the breakfast was really good. I would definitely consider staying here in the future.
2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
Thank you for the wonderful things you said about our property. Please visit us again!

10/10 - 훌륭해요

Anne L 님, North Salt Lake

2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
We are glad you enjoyed your stay! Come see us again.

10/10 - 훌륭해요

rachel

2023년 10월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
So glad you enjoyed your stay! Come back and see us soon.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
So glad you enjoyed your stay! Come back and see us soon.

6/10 - 괜찮아요

Jusy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Ashley 님, 2023년 10월 28일
So glad you enjoyed your stay! Come back and see us soon.