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라킨타 인 바이 윈덤 벤드 여행 후기

2.5 out of 5
라킨타 인 바이 윈덤 벤드
61200 S Highway 97, Bend, OR

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 412개" "
평점 8 - 좋아요. 1001개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 138개" "
평점 4 - 별로예요. 1001개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 55개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
X
2024년 4월에 1박 숙박함

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff and they assisted us with answering our questions.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Dave

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attentive staff. Reasonable price. Pleasant comfortable room.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

4/10 - 별로예요

Nicholas

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Charged me twice for the room so if you book online, make sure they don’t charge you again when you get there. They reimbursed me, but c’mon! Asked twice for my room to be cleaned and it was never done. They will not tidy up your room if you don’t ask, but even if you do, it won’t get done. Soap dispensers in the shower were empty. Just a lousy place to stay as it’s ran poorly. Pool was closed due to the city shutting it down because it was unsafe. The only thing that was half way decent about this place was the breakfast. Charge you top dollar for a sub par room and lousy service! Do not stay here!!
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Daniel Fruh

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower curtain is not long enough to stay inside the tub.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

8/10 - 좋아요

Carmen

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It wasn’t as bad as I thought it would be. Walked in and they just dropped off two bus loads of teenage kids. They were in an orchestra. They finally calmed down. We checked in about 8pm. Slept good. That’s a plus for me. I usually don’t sleep well.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for the good review.Daniel

6/10 - 괜찮아요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, clean and quiet
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for the review.Daniel

8/10 - 좋아요

elaine

가족 여행
Close to highway, was noisy on times
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for the review.Daniel

8/10 - 좋아요

Kelly Brogan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked online. Breakfast was hot and good. Rooms are nice but could hear the people above us walking around. Bed was very comfortable. Clean, and great location.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Thank you for the good review.Daniel

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much bleach in pool. Next room was too loud in morning
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 30일
Noted. I will see what can be done with the pool. Thank you for the good review.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk went over and above helping with special accommodations
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the great review. I will pass it on to my staff.

10/10 - 훌륭해요

RICKY

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff!
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Than you for the great review.

8/10 - 좋아요

Melinda

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is super easy to get to and right off highway 97. The Walmart and Albertsons is right next door so if you need anything it’s super easy. Also the ARCO is right by with the cheapest gas in town. I’ve stayed here before but on the third floor. And during that stay I really loved it. Especially since it’s dog friendly. This was my first time on the first floor and I can hear EVERYING!!!! Walls were very thin, and the tv stopped working at some point. The breakfast is decent. If to stay here again I would totally ask for the third floor.
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the feedback on the 1st-floor rooms. I hop to see you again soon.

2/10 - 너무 별로예요

SUSAN 님, SUN PRAIRIE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very upset with how I was treated by one of the guest service employee. He treated me very unprofessionally and I will never stay there again. Rooms ok. Woke up to someone 3 rooms down getting arrested. So I don’t know how safe this hotel is. Tried to call the hotel customer service, they said I needed to contact Expedia to file a complaint. Didn’t even try to make it right or listen to our concerns. Good luck if you stay here.
2024년 3월에 5박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
I'm sorry to hear your stay was not good. I would love to hear more about the guest attendant and what happened with regard to that experience.

4/10 - 별로예요

Nicole

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would absolutely not stay here again. It was very minimal and dirty. We asked for more pillows than the 3 per queen bed and were told no. My kids swam in the pool and the chlorine was so strong that my son temporarily lost his vision.
2024년 3월에 2박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Would you be available to discuss your experience?

8/10 - 좋아요

Robbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location. Wouldn’t go out of my way for the breakfast.
2024년 3월에 2박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for te review.

10/10 - 훌륭해요

Susan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness, comfortable, friendly staff
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the great review.

6/10 - 괜찮아요

Charles

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thak you for the review.

2/10 - 너무 별로예요

Erika

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 30일
Thank you for the feed back.

10/10 - 훌륭해요

Amanda

좋아요: 숙박 시설 상태 및 시설
It was convenient
2024년 2월에 5박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
thank you for the good review.

6/10 - 괜찮아요

Steven 님, Eagle

2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the good review.

10/10 - 훌륭해요

My Wellness

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, clean rooms, good wifi and just comfortable
2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the good review.

2/10 - 너무 별로예요

Maxim

2024년 3월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

Andrea

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was blood and mascara on the pillow cases, the bed had blood on the sheets, there is stuff all over the curtains, the front desk guy gave us clean sheets and a bed cover, I’ll be speaking to the manager tomorrow.
답변 제공: Hotel Management 님, 2024년 2월 26일
Hi there Andrea, I am so sorry to hear about the bedding. I am at the front desk today so please stop by so I can resolve this situation

6/10 - 괜찮아요

Robert

가족 여행
This hotel was fairly clean but very run down Mold growing on walls above the shower, side door coming into hotel doesnt have a lock, our room door was locked but not shut all the way when we got there
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Hi there Robert, all of the hotel entrances have magnetic locks that are unlocked with your room key. I apologize about the room door not being sealed when arriving, I will make sure to speak with my team about this. Thank you for staying with us!

10/10 - 훌륭해요

Taniesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The guy at the front desk was super helpful and friendly.
2024년 2월에 1박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
I will pass your praises on to my staff.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My kids and I loved the pool and the hot tub! The breakfast was wonderful as well.
2024년 2월에 2박 숙박함
답변 제공: Daniel 님, 2024년 3월 26일
Thank you for the good review.

10/10 - 훌륭해요

Jorge L 님, Forest Grove

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that everything around was close enough, restaurants, gas station and stores.
2024년 2월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 19일
Jorge,We are so pleased you had a great stay with us!!!! We hope to see you again very soon!!!

10/10 - 훌륭해요

theresa

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff clean and affordable
2024년 2월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 19일
Theresa,We are very pleased you had a great stay with us, we hope to see you again very soon for your next Redding stay!!!!!!

2/10 - 너무 별로예요

Naomi

2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 26일
Hi there Naomi, Im sorry your stay did not meet expectations.

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff when we checked in was super friendly and was very helpful and got us everything extra we asked for.
답변 제공: Hotel Management 님, 2024년 2월 11일
I am so pleased to hear you enjoyed your stay with us Theresa and we hope to host you again in the future!

10/10 - 훌륭해요

Justin

연인과의 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to daily needs...
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 9일
Thank you for staying with us Justin and we hope to host you again in the future!

2/10 - 너무 별로예요

Anna

가족 여행
I paid for my son and family to stay while their home underwent repairs, they were treated terribly! Asked to pay a $160.00 cash deposit for NO reason. The pool wasn’t clean or functional for my grandson, staff rude, only 2 towels for the family. Awful!
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Hi there Anna, we are very sorry to hear about the stay. Our pool and spa was out of service for yearly maintenance and the nightly rates were lowered due to this service not being available. We also gave all our guests free cancellations due to the maintenance on the pool and spa. We are so sorry about the towels, we are more than happy to give rooms more towels upon request. The 160 cash deposit is for guests that are within a 50 mile radius of the hotel but it is 100% refundable if no damages to the room are found. Now that or pool and spa are open we would love to extended you and your family a free night stay to make up for your last stay with us.My name is Ammar, if you would like to take us up on this offer please give the hotel a call and ask for me.

2/10 - 너무 별로예요

Morgan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wouldnt let me stay
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 9일
We are sorry you werent able to stay with us Morgan

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed was comfortable, shower was hot, continental breakfast was well stocked. Could not get in side doors with key card, parking lot is horrible design for parking, next to a busy street so it noisy.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Thank you so much for staying with us William, and hope to host you again in the future!

4/10 - 별로예요

Tony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt super pressured by one of front desk workers. Literally gave me something I didn’t want, i booked the room I wanted, he insisted I get another room which was totally not what I wanted, entirely messed up my date night with my partner, nothing but disappointment dissatisfaction and arguing with my partner and I. All of this because he just couldn’t give me THE ROOM THAT I SPECIFICALLY PAID FOR!!! On top of all of it, he then assumes I’m staying one night, after I made it clear I was staying two. So there was a while waiting outside for a while then waiting by my room door wondering what was going on! Horrible experience!
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 11일
Hi there Tony, I am so sorry with your experiance with us. I have spoke with my staff to ensure this never happens again and we hope to be able to have another chance to host you again in the future.

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our quick trip here. Very clean
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Thank you for staying with us Megan, we hope to host you again in the future!

4/10 - 별로예요

Deborah

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person was awesome. Our original rooms' ceiling started leaking due to weather conditions and he swifly moved us to a new room. The room itself was okay, clean except for some spots in the carpet and comforter. Pool and hot tub was out of order which was disappointing as we were looking forward to that most. Breakfast is average, I would suggest adding some fresh fruit, otherwise plenty of options. Again service was spot on but I dont think we would choose to stay here again.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Hi there Deborah, thank you for you're feedback and we're extremley sorry your stay did not meet expectations. The snow storm that came through did damage to a pump and due to the damage we had to get a replacement that was delayed due to weather conditions. We would love to have you again when we have all of our facilities up and running at a discounted rate.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the building was very well kept, clean paint
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Thank you so much for the feedback Brian, we hope to host you again in the future!

2/10 - 너무 별로예요

Robert

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
I am sorry for your experiance Robert, if you'd like to contact us to go in depth regarding your stay we would love to try and find a way to have you back when are facilities are up and running again.

4/10 - 별로예요

Zachary

2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Hi there Zachary, we are sorry there was an issue with the stay. If you'd like to give us a call to discuss the issues with your stay further we would love to here the feedback to be always improving for our guests.

10/10 - 훌륭해요

Brittney

연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, I had a very good experience with this hotel. We traveled from Washington state and got stuck in a blizzard and was pleasantly surprised with how our stay was even stuck in a blizzard. The pool and hot tub were great clean and warm. I was very happy that I was able to bring my dog and they had the lowest pet fee and all the other hotels around. They also had a delicious breakfast, when they were running low on some of the breakfast items, they were very kind and had no problem refilling waffle, batter and syrup when needed. The room was clean and the front desk stuff was very kind. There was a new higher and she did great, and was very responsive to any questions that we did have. I would definitely stay here again it was very affordable and made our trip less stressful.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Thank you so much for your kind words Brittney, we would love to host you again in the future!

4/10 - 별로예요

Marc

좋아요: 청결 상태
Overall
Hot pool was not working and heating in the room neither
2024년 1월에 2박 숙박함
답변 제공: La Quinta 님, 2024년 1월 16일
We sincerly apoligize for the issues experienced during your stay. We would love the oppertunity to make up for the experience and give you a free stay in one of our executive jacuzzi suite rooms. Please contact us for help booking your free stay.

4/10 - 별로예요

Michelle

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wrestling team stayed here next door and was so loud till midnight, you could hear them through the adjoining door as if they were in my room. Then you could hear the alarm go off early the next morning and thought it was ours. Coaches need to supervise their team better. Staff was amazing but no one there after hours to call and have them tell the room to be quiet.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Hi there Michelle, we are sorry that your stay here was not up to expectations. We understand how fustrating it is to have loud guests when you are trying to get some rest. Please give us a call so we can offer you a discount if you decide to stay with us again in the future.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Thank you so much for the review Christina, we appriciate the feedback and hope to host you again in the future!

8/10 - 좋아요

Karen

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Thank you so much for your response Karen, we hope to host you again in the future and hear any feedback on how we can improve your stay at our location!

2/10 - 너무 별로예요

Jeffery Kenville

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We rented 2 rooms cost me $181.65 hot tub didnt have alot of water when othe people went to get in alot of dead skin was floating around pool had rust and broken steps rooms had this terrible smell we had to go buy air fresheners to at least cover the smell no towels at the pool gut at the front desk was rude to my father when he went to buy something if i could i would tell you to go to super 8 cheaper and better service and room i would rate this hotel a -5 out of 5 stars
답변 제공: Hotel Management 님, 2024년 1월 25일
Hi Jennifer, we are extremley sorry for the experiance during your stay here. We would love the opportunity to host you again in th future now we are under new managment.

10/10 - 훌륭해요

Cathie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
Staff very helpful and friendly. Had a little error when they were booking us in but they corrected it the very next day.
2023년 12월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 1월 3일
The La Quinta Inn of Bend thanks you very much for your positive feed back and looking forward to having you stay again!

10/10 - 훌륭해요

Dawn

2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Thank you so much for your review Dawn, we hope to host you again in the future!