룸, 퀸사이즈침대 2개 | 객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

체스트넛 힐 호텔 여행 후기

3.5 out of 5
체스트넛 힐 호텔
8229 Germantown Ave, Philadelphia, PA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 433개 이용 후기 중 310개" "
평점 8 - 좋아요. 433개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 433개 이용 후기 중 19개" "
평점 4 - 별로예요. 433개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 433개 이용 후기 중 6개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

christine

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff was super the rooms were beautiful. Bed and pillows were comfy.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great neighborhood!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

jasmin

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Heather 님, ARLINGTON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy free parking in lot behind the hotel, surrounded by a lovely walkable shopping area with lots of restaurants and retail. Our room was large with soundproof windows, a frig and a safe. The included breakfast provided lots of options, similar to other hotel breakfast offerings. Only minus one star from staff as a couple of employees seemed to be distracted, possibly bored since there was not a full house.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MARK 님, San Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best game in town
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and lovely
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is truly a great place. Very clean... Staff is amazing.. (I forgot my fan and CAN NOT sleep without one, my new friend, Denise, helped me out and got one for me, THANK YOU, Denise...) The main street is so cute, & convenient for ANYthing. I'll stay here any time I'm in the area!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy staying at the hotel. Friendly staff
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

CHARLES

연인과의 여행
좋아요: 편의 시설/서비스
Chestnut hill hotel always a winner!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

arin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Karin

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Historic area - was very nice
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

charles 님, brooklyn

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Not worth the price. Stay at a upscale chain instead, much better. Broken toilet, tiny room.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ellie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gayle 님, Washington

2023년 12월에 1박 숙박함

8/10 - 좋아요

Todd 님, Gainesville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room 401 nicely appointed however, it took 2-3 minutes for hot water to the sink. Tub did not drain well, and the heat kicked in loudly for about five seconds then quieted fien after that. Good dining options and staff was good. Breakfast included was continental, pretty modest selections.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Lucia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Alarm clocks/ phone chargers need to be updated.can only charge a very old iPhone or ipod
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very nice stay, very comfortable.Very cute and very clean. I could wish for better lighting in the room and stairwell for the 2nd to 3rd floor. Parking was a little difficult. breakfast was very nice, loved the pastries.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Norma

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태
별로예요: 객실의 편안함
Not bad but pricey
Nice location. Very small room and not really worth the price.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 편의 시설/서비스
Excellent staff and location!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Chestnut Hill is an old hotel that has an antique charm. My room was clean, the bed was comfortable, and the property was walkable, with restaurants and art galleries, and a nice grocery store located across from the hotel (Fresh Market). It also has a descent restaurant attached to the hotel, and they offer a nice free breakfast with your stay.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I chose this property because it is only ten minutes from the Morris Arboretum and Gardens. The hotel is a gem with a wonderfully unique historical personality. The front staff and cleaning staff were great. They offer bottles of cold water at the front desk on request. The room had comfortable beds, a nice shower, a desk, good TV channels, and a fridge— everything I needed. I loved the Nespresso machine in the room , which came with six coffee capsules and half&half. I did not hear other guests. The free continental breakfast had enough choices that anyone could be satisfied, and included coffee, Chobani yogurt, honey, assorted breads to toast, packets of oatmeal, oranges, and bananas. I plan to come back— a long street of wonderful shops and restaurants is right outside the hotel, plus it is an easy walk to the SEPTA train to center city.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Amanda

2023년 7월에 1박 숙박함

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Old fashioned hotel and facilities. Staff very helpful and friendly. Has a corner on the local market—few other options available.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
Great hotel with a unique feel. Spacious rooms and great restaurants in surrounding area.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Twila

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sonja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was a breeze and the person who checked us in vould not have been more professional. The location is amazing as you can walk to everything Would definitely stsy here again
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, loved the proximity to the market and dining options. Definitely will stay here again.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in and check out was very smooth. Staff was friendly and helpful. The room was clean and the bed very comfy. We were traveling with our dog so we were so pleased that she was welcome. We parked our car right behind the hotel in the lot so that was very convenient. The side and back of the hotel had beautiful flowers boxes and gardens with lots of seating provided by the brewery and other eating establishments adjacent to the hotel. It was lovely.
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended but...
Loved our stay. It's a great hotel in a great location. Work out center was excellent. My only disappointment was the breakfast. They said it was a continental breakfast and that was what it was. Their egg choice was hard boiled. For the price and quality of this hotel I thought they should offer a true breakfast of scrambled, bacon, potatoes. I prefer eating breakfast before getting ready to go out for the day. But that's me. If you don't mind a true continental breakfast, I highly recommend this hotel.
2023년 5월에 2박 숙박함

4/10 - 별로예요

Gary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Extremely loud area with poor customer service
I had a disappointing night here. I was in a room that was facing a popular neighborhood bar and it was extremely loud - couldn't hold a conversation on the phone or hear the tv. It was miserable. I asked to be moved and was told "well - it will quiet down later, after 10." So - I'm supposed to just go away from the hotel for the next 6 hours and hope the noise settles down? I was also told there were no open rooms, and then later, the hotel guest clerk was walking around my floor with her manager and I heard her say "well, I guess I couldn't have put him back here away from the noise." I should have came out of the room at the point and demanded to be moved. I asked a couple of questions about the neighborhood and received curt replies. When I was back at the room around 10:30 it was still very loud. The crowd was gone but the bar was playing music very loudly. I again went to the desk and asked to be moved and told it wasn't possible because of my room type (honestly!). I told the clerk about the noise issue and she refused to do anything until she came INTO MY ROOM and decided for herself that it was too loud. This was wholly unprofessional and unnecessary and I felt insulted as a guest - did she think I was lying about the noise? I won't publish her name because I don't think that's right, but the management needs to address poor customer service. If you're still reading, if you need peace and quiet, this is NOT the place for you.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classy place.
Stayed here to attend friends’ wedding. Staff was very friendly and accommodating. Lovely room. Okay complimentary breakfast.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Derrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel with fantastic Front Desk staff. Room was nice with a nostalgic charm. Good access to eating options and activities. Very nice.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Chelsey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was beautifully renovated a few years ago and it shows. The room was elegant, comfortable, and had all the necessities. What felt lacking was excellent customer service. I went in earlier that day to let the front desk know my elderly relative would be arriving late and was assured all was taken care of. When friends dropped her off that night the staff wouldn't check her in because I hadn't personally given my credit card, even though it was on file. While I understand the policy I wish I had been told that afternoon when I could have taken care of it. Also, an apology for our experience would have been appreciated, even if they were following policy. Later that night I called the hotel to make sure my relative was settled in and I asked to be connected to her room. The concierge said they were in another building and asked me to call back in 10 minutes. Again, not what I would expect in terms of service from a hotel at this price point.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Celeste

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did not know about you HVAC system it was very chilly in our room. It would have been helpful if someone was at the desk to give us some information.No one was there. We found heater the next morning.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Kathy

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here before...but this time the room was so small and cramped. No room to put clothes away anywhere...bathroom so tight. it was room 306. Don't book that room! Also the temperature in the room was unbearable!
2023년 3월에 2박 숙박함

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well-provided in a historic area
Our stay was very relaxing in the historic neighborhood, and the exercise room in the hotel was great for an aerobic & conditioning workout.
2023년 3월에 2박 숙박함