룸 (Specialty) | 오리/거위털 이불, 객실 내 금고, 책상, 다리미/다리미판

홀리데이 인 익스프레스 & 스위트 토론토 에어포트 웨스트, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1702개 이용 후기 중 653개" "
평점 8 - 좋아요. 1702개 이용 후기 중 458개" "
평점 6 - 괜찮아요. 1702개 이용 후기 중 273개" "
평점 4 - 별로예요. 1702개 이용 후기 중 169개" "
평점 2 - 너무 별로예요. 1702개 이용 후기 중 149개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

kukhyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기족여행
환경 친화적인 호텔이라지만 조식 시에 일회용품을 사용함으로서 폐기물 발생이 많습니다 그리고 주변에 식당이 몇개 없어서 (약 800m) 불편함.승용차없이 시내로 대중교통 이용시 공항으로가서 타야함으로 시간 소요가 많음
외부에서 본 전경 (식당 찾으러 다니다가 )
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

kukhyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
환경친화적으로 운영 한다는데. 조식시 사용하는 집기가 전부 일회용 이라서 환경 친화하고는 거리가 너무 멉니다
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

HAEUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Windson

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
그저그런 인 수준의 숙박시설입니다. 너무나도 평범한 모텔 수준
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

SIMPAC INC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 9박 숙박함

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was affable. The rooms were immaculate. The breakfast was amazing and I truly enjoyed going to the gym.
2024년 4월에 3박 숙박함
답변 제공: Preet 님, 2024년 4월 24일
Hi Allan,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

2/10 - 너무 별로예요

Joe

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Desk staff is not accomodating.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 24일
Dear Joe,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Preet 님, 2024년 4월 24일
Hi Ana,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast - went for 630am and food was cold
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Dear Sarah,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to airport.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Hi Donna,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Nuran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Use this hotel all the time.
2024년 4월에 3박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Hi Nuran,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As expected.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Hi Dave,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Shomari

좋아요: 청결 상태, 직원 및 서비스
Has an inside pool
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Hi Shomari,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Saeid

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Dear Saeid,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 - 괜찮아요

Milly

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Dear Milly,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 - 괜찮아요

jeffrey

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to business I deal with
2024년 4월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 20일
Hi Jeffrey,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 20일
Dear Thomas,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 - 훌륭해요

Safa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Preet 님, 2024년 4월 19일
Hi Safa,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

Kirk

가족 여행
좋아요: 편의 시설/서비스
Bit confusing for airport shuttle and room had some damage but overall good place to stay if going to airport
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 17일
Hi Rahul,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are amazing
2024년 4월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 17일
Hi Steve,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Nuran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always use this hotel,conveniently located and safe , the plus is airport shuttle service.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 17일
Hi Nuran,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Daren

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Fast check in, clean, and the hotel is fine, generally speaking. Make sure your room has everything you need, and you should be fine. Waited for staff to send a towel up while my wife was in the shower ... waited for 10 minutes, and then after two phone calls ... only to have to go down and get it myself after being told twice it was on the way.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 14일
Hi Daren,I hope this email finds you well. I am writing to sincerely apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced.Once again, I apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 - 괜찮아요

Kelsey

출장 여행
좋아요: 직원 및 서비스
Near an airport and an older hotel. Priced accordingly
2024년 4월에 4박 숙박함
답변 제공: Preet 님, 2024년 4월 13일
Hi Kelsey,I hope this email finds you well. I am writing to sincerely apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced.Once again, I apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 13일
Dear Cameron,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards,Preetaman Singh

8/10 - 좋아요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 13일
Dear Josephine,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards,Preetaman Singh

10/10 - 훌륭해요

Raquel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Quiet
2024년 4월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 10일
Hi Raquel,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

Parth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2023년 8월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 8일
Hi Parth,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

실제 이용하신 고객

2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 10일
Hi Toan,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

4/10 - 별로예요

Doug

출장 여행
별로예요: 편의 시설/서비스
No business accommodations. Printer not functioning. Unable to print confidential documents.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 8일
Dear Doug,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future.Best regards, Preetaman Singh

8/10 - 좋아요

Candace

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick with no issues.
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 4일
Hi Michael,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Bailly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast
2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 3일
Hi Bailly,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 3일
Hi Michael,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

Leah

2024년 4월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 23일
Hi Leah,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Thomas

좋아요: 직원 및 서비스
When arriving at the airport you must call for a shuttle. This is not communicated at time of booking but certainly should be. Remember to pack your blow dryer since they aren’t in the room. Other than those couple of things our stay was fine.
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 3일
Dear Thomas,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 - 훌륭해요

Bryan

2024년 3월에 2박 숙박함
답변 제공: Preet 님, 2024년 4월 14일
Dear Bryan,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards,Preetaman Singh

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, good breakfast and good customer service
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 27일
Hi Michelle,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Maria

Muy buena atension y limpieza buen desayuno
2024년 3월에 7박 숙박함
답변 제공: Preet 님, 2024년 3월 27일
Hi Maria, I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 - 괜찮아요

Diana

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property itself seemed to be newer. Any assistance request take very long and the staff do not seem to be happy to help.
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 14일
Hi Diana,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future.Best regards,Preetaman Singh

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 12일
Hi Lisa,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 - 좋아요

gai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good and clean
2024년 3월에 2박 숙박함
답변 제공: Preet 님, 2024년 3월 12일
Hi Gai,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Sevda

2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 4월 4일
Hi Sevda,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Mirella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
safe and easy parking
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 7일
Hi Mirella,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Barbara 님, Hickory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the hotel shuttle service driver was extremely helpful and even gave us a ride to the restaurant near where we were staying the first night. The front desk staff was courteous and helpful and remembered our room number when we bought snacks from their store. The breakfast was delicious and plentiful.
2024년 3월에 2박 숙박함
답변 제공: Preet 님, 2024년 3월 6일
Hi Barbara,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Nicholas

Clean and convenient
2024년 2월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 3일
Hi Nicholas,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 - 훌륭해요

Masinde

좋아요: 청결 상태, 직원 및 서비스
Comfort
2024년 3월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 2일
Hi Masinde,Thank you for the rating. Best regards, Preetaman Singh

2/10 - 너무 별로예요

Luisa

2024년 2월에 1박 숙박함
답변 제공: Preet 님, 2024년 3월 20일
Dear Luisa,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 - 좋아요

Lauretta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price, free parking and breakfast , close to airport
2024년 2월에 1박 숙박함
답변 제공: Preet 님, 2024년 2월 29일
Hi Lauretta,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

4/10 - 별로예요

Val

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Preet 님, 2024년 2월 29일
Dear Val, I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future.Best regards,Preetaman Singh