스탠다드룸, 퀸사이즈침대 1개, 벽난로 (Kyoto) | 고급 침구, 오리/거위털 이불, 메모리폼 침대, 각각 다른 스타일의 인테리어
예약 가능 여부 확인

인 앳 디포 힐 여행 후기

4 out of 5
인 앳 디포 힐
250 Monterey Ave, Capitola, CA

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 653개 이용 후기 중 535개" "
평점 8 - 좋아요. 653개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 653개 이용 후기 중 18개" "
평점 4 - 별로예요. 653개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 653개 이용 후기 중 6개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
미국에서 보기어려운 유럽식 부티크inn
상당히 재미있는 유럽식 B&B 스타일의 부티크inn. capitol은 처음이였는데 해변은 별로. railroad 방에서의 2박은 좋았음. 한번은 가볼만함
2018년 9월에 2박 숙박함
답변 제공: Ketan 님, 2018년 9월 18일
Dear Guest, Thank you for giving us a perfect score. We appreciate your feedback as well as your business at our INN! Looking forward to welcome you at our INN and Capitola, California.

6/10 - 괜찮아요

Joseph 님, Scotts Valley

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
It’s gone downhill over the years and doesn’t have the same charm as before or value for what you pay for the rooms. It went from Port and Truffles, to chips and cookies, to nothing being left in the common area after our latest stay. We used to look forward to the breakfasts but ours was a half hour late and it’s the first time I’ve had to use a knife to cut up a Eggs Benedict because the English muffin was way overdone. We also weren’t a fan of the external camera outside with a view of the patio area around the hot tub. It just felt really creepy like you were likely being watched or recorded. We used to be created warmly by Sagar when we arrived but the lady on duty was just matter of fact about things and not particularly helpful on the parking situation. We will most likely go back to Carmel as we stayed there earlier and had a better experience.
2024년 2월에 1박 숙박함
답변 제공: Sagar 님, 2024년 2월 27일
Hello Joseph, So sorry to hear about your experience at our Inn. We apologize for the breakfast timing mishaps as well as not having the chips and cookies available for you. We are working on restructuring that portion of the customer experience. As for the camera you had seen it is for safety purposes and does NOT look into any of the rooms patio's. Feel free to reach out to me personally if you would like to come back.

10/10 - 훌륭해요

Curtis 님, sacramento

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my wife were pleasantly surprised. The room was amazing with tons of character and the patio had a jacuzzi tub that was perfect. Throw in complimentary wine and cheese and an amazing breakfast carted into our room to make our stay extra special.
2024년 1월에 1박 숙박함
답변 제공: AM 님, 2024년 1월 18일
Thank you for a great review. We are pleased to hear you enjoyed all the perks our historical inn had to offer. We hope to host you all again in the near future.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable rooms and getting to park on site was also a bonus. Easy walk to town.
2023년 12월에 2박 숙박함
답변 제공: AM 님, 2024년 1월 18일
We were honored to host you in historical Inn and look forward to hosting you again soon.

10/10 - 훌륭해요

Hisham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Husband and I enjoyed our getaway! Very kind staff lovely quiet room. Peaceful property. It was lovely!
2023년 12월에 1박 숙박함
답변 제공: AM 님, 2023년 12월 27일
How wonderful it was to host you. We aim for the best service and we are glad we were able to fulfill your stay. We looking forward to hosting you again in the future.

6/10 - 괜찮아요

Frederick

답변 제공: sp 님, 2024년 2월 17일
Thank you for your review, Please let us know how we can improve...

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time staying here. The place is quiet and very nice and clean. The staff is super friendly and helpful. Complimentary breakfast was really good and served to our room. Only complaint was that the body wash/shampoo dispenser was completely empty, which I found out after I was already in the shower and wet, so I had to get out to get my own. It's easy to check the levels, so this obviously hadn't been checked in days, which should never happen. I reported it so that they could address the issue and they handled it well.
2023년 11월에 1박 숙박함
답변 제공: sp 님, 2023년 12월 5일
Thanks so much for the great review Scott. We will be sure to rectify any and all issues. See you again soon!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 28일
Thanks for the great review! See you again soon!!!

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: AM 님, 2023년 11월 14일
Thank you for a great review. We look forward to hosting you again in the near future.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very nice and the property was well maintained.
2023년 10월에 1박 숙박함
답변 제공: AM 님, 2023년 11월 4일
Thanks for the amazing review Natalie! We hope to host you again soon!

10/10 - 훌륭해요

Chung-Hae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
A lovely room, beautiful ambiance. tasteful details. We especially enjoyed the fact that it wasn't fully occupied so that we could enjoy having our adult kids over after the wedding to recoup & relive the memories of the weekend. Food was simple but delicious, and not too much food! We would stay there again!
2023년 10월에 2박 숙박함
답변 제공: AM 님, 2023년 10월 29일
Thank you for choosing the Inn at Depot Hill and leaving a wonderful comment. We enjoyed hosting the family and look forward to see you all again!

10/10 - 훌륭해요

Caresse

2023년 10월에 1박 숙박함
답변 제공: peggy 님, 2023년 10월 7일
Hello Caresse, Thanks so much for the great review!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointing! Dirty Room & Bed, Mgmt absent
Disappointment!!! Hotel room was Not clean. Management did Not even respond or acknowledge the health and safety issue we discussed with Peggy. We found multiple hairs in our bed of different colors from different people (5-10 long hairs). Sheets also had stains. We did not feel safe sleeping in the bed. We had to sleep on top of the bed fully clothed… So much for a Romantic Getaway!? The area around the TV wreaks of dust and neglect. I don’t believe that area has been cleaned in 10+ years. The odor of dust nearly bites you every-time you walk across the room. The outdoor soaking hottub was broken. They messed up our breakfast order and so I couldn’t even eat breakfast. No acknowledgment or even simple apology from management regarding these concerns. I never write reviews but felt obligated to share and be heard. When you are a 4 star hotel / B&B and charge $300+ a night, guests have expectations, the least of which are a safe and clean room. The staff and other couples were nice and friendly. But the hotel management itself is aloof and not attentive to cleanliness or the details. 😢
2023년 9월에 1박 숙박함
답변 제공: sp 님, 2023년 10월 2일
Hello Michael,So sorry to hear about your experience. We strive to be an excellent clean and safe property. I am a bit surprised because when we spoke in the morning and you had asked for a late check out you had no negative feedback at all.

10/10 - 훌륭해요

Kelsey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Peggy 님, 2023년 8월 31일
Thanks for the amazing review! Hope to host you again soon!!!

10/10 - 훌륭해요

Diane 님, Waltham

2023년 8월에 1박 숙박함
답변 제공: Peggy 님, 2023년 9월 19일
Thanks for the great review Diane. We hope to see you again soon!

10/10 - 훌륭해요

Ignacia

좋아요: 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: sp 님, 2023년 8월 16일
Thank you very much! We hope to host you again soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Room, Location, and Experience.
Wonderful room and location. Staff was friendly, breakfast was nice. Would definitely come back again. There was some neglected cleaning in the bathroom with hair in shower and tub. Overall, great experience.
2023년 8월에 1박 숙박함
답변 제공: AM 님, 2023년 8월 13일
Hello,Thank you for the review. Good or bad, makes us grow within the inn. We appreciate all feedback and look forward to meeting your expectations on your next visit.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Be
2023년 7월에 3박 숙박함
답변 제공: AM 님, 2023년 8월 6일
Thank you for the amazing review!

10/10 - 훌륭해요

Celia

2023년 7월에 1박 숙박함
답변 제공: AM 님, 2023년 8월 1일
Here at the Inn appreciate you great review. We look forward to having you stay with us.

10/10 - 훌륭해요

Julio

2023년 7월에 1박 숙박함
답변 제공: AM 님, 2023년 7월 25일
Julio,Thank you for your great review scores. It is always nice to see when we have satisfied our guest. I hope to see you back at our historic Inn.

2/10 - 너무 별로예요

Michael

2023년 7월에 2박 숙박함
답변 제공: sagar 님, 2023년 7월 23일
I have no Idea when you stayed Michael, but let us know how we can rectify the situation.

10/10 - 훌륭해요

Gerardo

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The inn was very comfortable.
2023년 7월에 1박 숙박함
답변 제공: Ashley M. 님, 2023년 7월 18일
Hello Gerardo,Thank you so much for your review. I am always glad to hear that our historic property was an easy and comfortable stay. We hope to have you stay with us again soon.

10/10 - 훌륭해요

Ina

2023년 7월에 1박 숙박함
답변 제공: AM 님, 2023년 8월 6일
Thank you for the amazing review!

10/10 - 훌륭해요

Joseph Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Ashley Martinez 님, 2023년 7월 12일
Thanks for the review Joseph Shannon! You two were truly such a pleasure to host. We hope to see you again soon.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely beautiful. Had so much fun!
2023년 7월에 1박 숙박함
답변 제공: sp 님, 2023년 7월 3일
Thanks you so much!

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Inn is just beautiful and the staff is wonderful. We made a spontaneous decision to stay the night in Capitola and luck was on our side when we scored a room at the Depot.The locals said that the Inn is always booked at this time of year. The property is historic and has a lovely garden and the room was cozy, clean, and comfortable. We had an outdoor spa tub and a fireplace, which were delightful amenities. We would definitely spend our Anniversary there again. Thanks!
2023년 7월에 1박 숙박함
답변 제공: Peggy 님, 2023년 7월 3일
Thanks for the heartfelt review Jacqueline! You were truly such a pleasure to host. We hope to see you again soon!

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Peggy 님, 2023년 7월 2일
Thank You

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel at Depot Hill
Loved our stay. Everyone was so friendly and accommodating. I recommend you stay here and enjoy this amazing hotel. Breakfasts were delish from banana pancakes to scrambled veggie eggs. Will be back!
2023년 6월에 3박 숙박함
답변 제공: sagar 님, 2023년 7월 1일
Thanks for the AMAZING review Margaret. See you again soon!!!

10/10 - 훌륭해요

Charlotte

2023년 6월에 1박 숙박함
답변 제공: peggy 님, 2023년 6월 26일
Thanks for a great review! You folks were a pleasure to host! See you again soon...

8/10 - 좋아요

Walter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We got the best, or at least most expensive, room on this, our fourth visit to the Inn. It was a very nice, very clean room, but there were several glitches. Couldn't get the TV to work, couldn't get the electric fireplace to shut off, and couldn't get the doors to the patio to stay closed. Little things, but annoying when paying the top price. And then, of course, there is no staff after 6:00 or so to provide assistance with the little things.
2023년 6월에 1박 숙박함
답변 제공: sp 님, 2023년 6월 21일
Thanks for the input Walter, I will definitely get the items we spoke about resolved. See you again soon!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was awesome! The staff is friendly and I will so miss their breakfasts. Will definitely go back! Excellent location to walking anywhere to avoid all the traffic😊
2023년 6월에 3박 숙박함
답변 제공: Peggy 님, 2023년 6월 14일
Thanks for the heartfelt review Sandra. We truly hope to see you again soon!!!

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of my favorite places to stay. It’s a gem.
2023년 6월에 1박 숙박함
답변 제공: sagar 님, 2023년 6월 5일
Thanks so much Emily, We hope to host you again soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place for a short getaway
2023년 5월에 1박 숙박함
답변 제공: peggy 님, 2023년 5월 24일
Thanks for the great review Chris! See you again in the near future.

10/10 - 훌륭해요

oleg

2023년 5월에 1박 숙박함
답변 제공: Peggy 님, 2023년 6월 14일
Thanks Oleg! We hope to host you again soon!!!

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a charming accommodation within easy walking distance to shopping, dining and the beach in Capitola. The staff is friendly and helpful. Perfect for a few days of relaxation!
2023년 4월에 3박 숙박함
답변 제공: sp 님, 2023년 5월 2일
Thanks for the amazing review Susan, We truly hope to host you and yours again very soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: sp 님, 2023년 4월 11일
Thanks for the amazing review!

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inn at Depot Hill didn’t disappoint! The Paris room was beautiful & the dual fireplace was the best part of this room! The view to the garden through the French doors was a lovely! Sagar & staff are the friendliest! Looking forward to our next visit!
2023년 3월에 1박 숙박함
답변 제공: sp 님, 2023년 4월 1일
Mary, thank you for such a wonderful review. Patrons like you really make us happy. Thanks again see you soon!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: sp 님, 2023년 4월 20일
Thanks for the amazing review Brian! Hope to host you again soon!!!

8/10 - 좋아요

William Francis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2023년 3월에 2박 숙박함
답변 제공: sp 님, 2023년 3월 22일
thanks for the great review!

10/10 - 훌륭해요

Sarrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: sp 님, 2023년 2월 22일
Thanks Sarrie! We hope to host you again soon!!!

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Peggy 님, 2023년 2월 5일
Thanks for the amazing review! See you again soon!!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely but they should remember the little things!
Lovely place. This was our second trip to the Inn and likely not our last. Our only disappointment was a bit of a downgrade in the simple amenities like the snacks, products in the room (like coffee, shampoo etc), and wine served at wine hour. Fresh flowers in the room were missing and port no longer being served in the evenings. It's the little things that could use a bit of refresh to keep this place as charming as ever.
2023년 1월에 2박 숙박함
답변 제공: sp 님, 2023년 2월 3일
Thanks for the review!!

10/10 - 훌륭해요

Craig

2022년 12월에 1박 숙박함
답변 제공: sp 님, 2023년 1월 7일
Thanks for the amazing review! Hope to host you again very soon!!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: sp 님, 2022년 12월 29일
Thanks for the amazing review Susan

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: sp 님, 2022년 12월 29일
Thanks for the great review Joyce, we look forward to hosting you and Dwight again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hospitality
Charming and nicely decorated. Starting to show its age a bit. Staff is friendly, breakfast is very nice and punctual, would be great to have a selection of items. Enjoyed our stay over Christmas.
2022년 12월에 3박 숙박함
답변 제공: sp 님, 2022년 12월 29일
Thanks for the great review! See you again soon!!!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Deanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect retreat.
We could only enjoy our stay for one night, but what a great night it was! Sagar was so helpful in getting us checked in, and he set the room up beautifully so that we immediately felt pampered and taken care of when we walked in. Bottled water was available in the room, and snacks & tea were in the public area. The fireplace was lit and music set the tone. We got this room because we're two friends traveling, and each wanted our own bed. I'm the shorter of the two, so I took the smaller bed. We couldn't tell by the pictures, but it had its own loft area that felt totally private. I especially loved that I could pull the curtains on the bed; they acted like blackout curtains. It's a great space for a shorter person. There is a Thai place just down the street where we had dinner and I can't recommend it enough. It's clearly a small business with only a few people working but the food was delicious and it's easily walkable from the hotel. But the BEST part was the breakfast the next morning. Wow! Fresh tomato, mozzarella, and basil scramble, with croissant, fresh fruit, juice, and coffee. All of it is delivered right to your door. I can not say enough good things about our stay.
2022년 12월에 1박 숙박함
답변 제공: sp 님, 2022년 12월 22일
Thanks so much Deanna, We really look forward to hosting you ladies again. Please give me a call whenever you are ready to come back! Happy Holidays!!!

10/10 - 훌륭해요

Bree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay at the Inn on Depot Hill as normal. Staff is very friendly, location is perfect. Love that each room is unique.
답변 제공: sp 님, 2022년 12월 5일
Thanks Bree, Hope to host you again soon!

10/10 - 훌륭해요

Thais

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설