소중한 검토해 주셔서 감사합니다. 우리는 당신이 우리와 함께 즐거운 숙박을했다는 것을 기쁘게 생각합니다. 바르셀로나에서 곧 다시 back기를 바랍니다. 친애하는

Dear Sir, First of all, we would like to thank you for choosing our Silken Concordia Hotel for your recent stay and for the time you spent to share your feelings on your stay. At Silken we realize that there is always room for improvement and feedback is crucial in this process. Likewise, we are grateful that you have filled out our quality questionnaire. Your comments are very important for us as well as for other travelers. We would like to apologize about delivering your laundry at midnight, it was totally wrong by our side. It was a misunderstanding, we never deliver the laundry at this time. We want to apologize once again about it and the posible issues it caused you. We are looking forward to welcoming you again soon at Silken Concordia Hotel Hotel. Kind regards,

Thank you very much for leaving your review. We are glad you had a pleasant stay with us.

Thank you very much for leaving your review. We are glad you had a pleasant stay with us.

Thanks for your review. Best regards

Thanks for having choosen us for your stay. Best regards

Thanks for your stay and review

Thanks for your comments. Best regards

Thanks for leaving your comments. Best regards

Dear Mr John, all the A/C's work the whole year as they work through a central machine, our A/c's are very silent and it could be that you didn't notice it working. On the other side, we are sorry to hear that there was people partying in another building, we are really sorry but this is something beyond our reach.

Thanks for your comments. We hope to welcome you again.

Thanks for your stay and review

Thanks for your comments, we hope to welcome you again.

Thanks for your comments, we hope to welcome you again.

Thanks for your comments, we hope to welcome you again.

Thanks for your comments, we hope to welcome you again.

Dear Mr Alfred, daily room cleaning is done throughout the day until 4pm. We are sorry to hear that maybe it was done at your non convenient time. Best regards

Thanks for your review, we are glad you had a nice stay with us. We hope to welcome you again

Thanks for your review, we are glad you had a nice stay with us. We hope to welcome you again.

Thanks for your review, we are glad you had a nice stay with us. We hope to welcome you again

Thanks for your review, we are glad you had a nice stay with us. We hope to welcome you again

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thanks for having choosen us for your stay in Barcelona

Thank you very much for leaving your review

Thanks for having choosen us for your stay in Barcelona