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바벨 럭셔리 아파르트멘츠 바이 암스트라 여행 후기

4 out of 5
바벨 럭셔리 아파르트멘츠 바이 암스트라
Plac na Groblach 5, Kraków, Lesser Poland

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 35개" "
평점 8 - 좋아요. 80개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 9개" "
평점 4 - 별로예요. 80개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 3개" "

8.6/10

청결 상태

7.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.
2019년 8월에 7박 숙박함

2/10 - 너무 별로예요

Annika

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VIKTIGT!
Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget
2019년 7월에 6박 숙박함

8/10 - 좋아요

Jacek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
2019년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
2019년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2016년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Salva 님, Valencia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.
2018년 12월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to the market square and felt very secure. Staff were also friendly and happy to help
2018년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.
2018년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!
2018년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely not what you see in the photos...
Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
2018년 9월에 3박 숙박함

8/10 - 좋아요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Value for money!!
The apartment was lovely, very quiet area and perfect for a short break!
2018년 9월에 4박 숙박함

8/10 - 좋아요

lynda 님, belfast

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
An excellent private apartment near the castle
When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
2018년 9월에 5박 숙박함

4/10 - 별로예요

jay 님, london

별로예요: 객실의 편안함
Basic amenities and misleading as luxury apartment
We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
spacious apartment close to city amneties
Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
2018년 8월에 3박 숙박함

4/10 - 별로예요

Anne-Christine

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ingen luksus
Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.
2018년 7월에 5박 숙박함

4/10 - 별로예요

Robert 님, United Kingdom

좋아요: 청결 상태
What a difference a year Makes!!
When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
2018년 7월에 4박 숙박함

8/10 - 좋아요

Timo 님, Nurmijärvi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvä sijainti hotellilla
Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.
2018년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 4월에 5박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy recomendable
Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.

6/10 - 괜찮아요

Coral

City break
Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
2018년 3월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
2018년 3월에 4박 숙박함

6/10 - 괜찮아요

Tess 님, Zürich

좋아요: 숙박 시설 상태 및 시설
Close to the River side
It was dissapointing that the Bathroom door can`t be Close. Somebody came to fix but doesn`t have tools with him. Went to get things he can use but never came back while we were there`. We Have to tie the door with a string everytime we needed to use the bathroom. Sofa bed wasn`t prepared or ready. Front desk is open 24 hrs. but can`t get any Information from anyone who was on duty. ( coudn`t speak or understand English.; We have to call the main Office with our own private phone for any thing that is needed e.g towels, toilett paper.
2017년 9월에 4박 숙박함
답변 제공: ETX-amstra 님, 2017년 9월 27일
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We apologize for any inconvenience. We are sorry that we did not fully meet your expectation of staying in our apartment. I hope that despite the unpleasant experience we will be able to host You again. We will do our best to make your stay a wonderful one. Best wishes,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함
Thank you very much for your stay and your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
2017년 7월에 5박 숙박함
Thank you very much for your stay and your feedback.

10/10 - 훌륭해요

Rosemary 님, Aberdeen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The apartment was in an excellent location.
We were met at reception area and taken to the apartment. Everything was explained to us.
2017년 6월에 14박 숙박함
답변 제공: epc-10640216 님, 2017년 7월 14일
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. We are happy that You liked in Krakow and I hope that You will come back in the future. Best greetings,

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
답변 제공: Justyna 님, 2017년 7월 12일
Thank you very much for your stay and your feedback.

10/10 - 훌륭해요

MPSS 님, Umeå

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MItt i centrum
Nära till allt. Nära till allt. Nära till allt. Nära till allt.
2017년 6월에 7박 숙박함
답변 제공: epc-10640216 님, 2017년 7월 12일
Thank You for Your staying at Amstra Apartments and for opinion.

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
I loved the experience: would return again.
2017년 5월에 2박 숙박함
답변 제공: Justyna 님, 2017년 6월 5일
Thank You for Your staying and great opinion.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe, secure and convenient location!
A huge breakfast was delivered every morning by a friendly staff. The room had a complete kitchen with 4 chairs. We cooked dinner daily Front desk was very helpful. Well kept and very clean.
답변 제공: epc-10640216 님, 2017년 6월 7일
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We hope we can host you again in the future. Best greetings,

8/10 - 좋아요

Brian 님, London

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Spacious apartment near the centre of Krakow
We had a great time on our 3 day trip. Taxi from the airport (John Paul 11) cab rank was 89 zloty, plus tip. Say £21. Transport around Krakow is very cheap but you can walk to the main tourist sites. Incidentally, say John Paul 11 airport to a Krakow resident and they look blank. They call it Krakow aiport or Lotnisko. Train back to the airport (ticket bought on board) was 18 zloty for two pensioners. Platform 3 at the train station. The castle and cathedral are must see places. On our last day we left our hand baggage at the castle luggage office all day for no charge. The old square was huge and surrounded by restaurants where you can drink or eat for very reasonable prices. The Schindler factory is well worth a visit. Next time we will visit the salt mine and the concentration camp.
답변 제공: epc-10640216 님, 2017년 5월 17일
Thank You for Your staying in Amstra Luxury Apartments and opinion. Constantly, we try to improve quality of our services.I hope that we will host you again while the next residence in Krakow. All the best,

8/10 - 좋아요

kenneth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ok
Mye mindre en bildene gir inntrykk av, sovesofaen for barna var ikke god å ligge i. Vi fikk kun 1 håndkle for 4 personer og måtte purre flere ganger for å flere. Ikke dopapir, måtte ut å kjøpe selv. Tørkeklut eller oppvasktabletter var ikke der og måtte kjøpes selv. Synd med disse negavtive sidene da plasseringen og prisen var perfekt.
답변 제공: Justyna 님, 2017년 4월 18일
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. I hope that You will come back in the future. Best greetings,

10/10 - 훌륭해요

Carol 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the main square
Nice clean accommodation close to the square with self catering facilities and friendly staff.
답변 제공: epc-10640216 님, 2017년 4월 20일
Thank you very much for a great rating. We are glad that our effort has been appreciated. I encourage You to choose our apartments while the next journey to Krakow. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flexibles und nettes Personal sowie anständiges Zimmer.
답변 제공: epc-10640216 님, 2017년 4월 12일
Thank You for Your staying at Amstra Apartments and for opinion. We hope that we will host you again while the next residence in Krakow. All the best,

10/10 - 훌륭해요

Fran 님, Hampshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the Old Town
Hotel was in an excellent situation. Close to the Old Town, the castle and close to the coach pick up area for the excursions to the Salt mines and Ausweitz.
답변 제공: epc-10640216 님, 2017년 4월 8일
Thank You for Your staying in Amstra Luxury Apartments and for opinion. I hope that You liked in Krakow and that You will come back here in the future. Best greetings,

8/10 - 좋아요

Jane 님, Huddersfield

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday break in Krakow
booked this as a surprise for my husband. I based my decision on previous reviews. Disappointed as the apartment didn't have a fantastic view, it was clean but the toilet seat was broken, if the toilet had been cleaned this would have been noticed, took 48 hours before being fixed. With the nice weather, balcony furniture would have been nice. The bed was comfortable, and the breakfast provided was plentiful. Still working on apartments upstairs so was woken up at around 8am each day by workmen.
답변 제공: Justyna 님, 2017년 4월 10일
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. I encourage You to visit us again in the future. Best greetings,

4/10 - 별로예요

Rose-Marie

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Välj ett bättre ställe där ni får vad som utlovas
Fin lägenhet med obekväm dubbelsäng som bara hade ett täcke. Bra läge med närhet till både sevärdheter, restauranger och shopping. Kan dock inte rekommendera detta ställe till någon, då det visade sig att städning inte ingår i Wawel "luxury" apartments. Samma handduk (en varsin) i fyra dygn, ingen som tömde sopor och ingen påfyllnaden av toapapper. Personalen, som man bara såg vid ankomst, gick att nå på ett journummer. Efter drygt två dygn, när toapappret var slut och soporna började lukta, ringde vi journumret för att fråga om de glömt att städa vårt rum. Personalen svarade att enbart slutstädning ingick, men att de kunde kasta soporna åt oss den dagen om vi ställde dem utanför dörren efter samtalet, eftersom de även missat att informera om var sopkärl fanns. Vid fråga om handdukar svarade de att vi kunde få byta till rena mot betalning. Jag förklarade tydligt flera gånger att bokningsbekräftelsen visade att daglig städning skulle ingå. Vi ombads skicka bekräftelsen, och gjorde detta men fick varken svar, städning, toapapper eller rena handdukar. Hur man sen kan använda luxury i företagsnamnet känns gåtfullt. Är mycket besvikna över att inte ha fått det vi, enligt bekräftelsen, betalt för. Skulle, som sagt, aldrig rekommendera någon att bo här.
답변 제공: Justyna 님, 2017년 3월 22일
Tack för dina kommentarer om vår lägenhet. Tyvärr, det är inte helt uppfyllt förväntningarna av du bor i vår lägenhet. Vi hoppas att vi trots de obehagliga känslor kan vara värd dig igen. Vi kommer att göra allt så att du kan skicka till den underbara vistelsen. Med vänliga hälsningar,

10/10 - 훌륭해요

Conor 님, Belfast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to everything, Jewish quarter and market sq
Excellent apartments. Very modern and close to all the popular places. The only downside was that the sofa bed was not that comfortable as a sofa and the TV had no channels suitable for English speaking guests. Apart from those minor things the apartment was perfect
답변 제공: epc-10640216 님, 2017년 3월 15일
Thank You for Your staying and opinion. We are very happy that Your staying was convenient. We try to care about our guests the as far as is possible. From this reason we provide all details to each apartment. I encourage You to visit us again in the future. Best greetings,

10/10 - 훌륭해요

dawn 님, belfast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas break
Really well located apartment in old town central to everything.Everything that you need is supplied and very secure there was a 24hr security even on xmas day
답변 제공: Monika 님, 2017년 1월 12일
Thank you for a great evaluation. We are pleased that our efforts were appreciated. I encourage you to use our services in the future. Regards,

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, only 5 minutes or so walk from the main square. Helpful staff and tidy apartment
답변 제공: General Manager 님, 2016년 12월 19일
Thank You for Your staying and great opinion. Your words of recognition is very important for us because only then We know that our working is made on the highest level. We hope that we will host you again while the next residence in Krakow. All the best,

6/10 - 괜찮아요

Jan

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Bol som tu druhý krát. Už by som si neobjednal raňajky. Priniesli ich neskoro a ešte iba pre jednu osobu. Kvalita veľmi nízka.
답변 제공: General Manager 님, 2016년 12월 12일
Ďakujem za názory a komentár, ktorý nám pomôže odstrániť poruchu. Povzbudzujem vás, aby ste znovu využiť naše služby v budúcnosti. S pozdravom,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super Hotel in toller Lage
Toller Aufenthalt in Krakau. Schöne Stadt. Freundliche Menschen. Viele Restaurants und Bars und sehr viele Sehenswürdigkeiten.
답변 제공: Monika 님, 2016년 12월 10일
Vielen Dank für eine tolle Bewertung. Wir freuen uns, dass unsere Bemühungen geschätzt wurden. Ich ermutige Sie, unsere Dienstleistungen in der Zukunft zu nutzen. Grüße,

10/10 - 훌륭해요

Milka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment!!!
Great apartment for good price at excellent location!
답변 제공: General Manager 님, 2016년 12월 6일
Thank You for Your staying at Amstra Apartments and for opinion. Your recognition is the most important for us because we work hard to your staying was comfort and convenient. Best greetings,

10/10 - 훌륭해요

Jorge 님, brasilia, df

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
apart-hotel excelente!
Chegamos apos as 20h e mesmo assim a equipe foi superatenciosa, nos explicando tudo. garagem otima. apartamento confortavel, com muitos equipamentos novos, todos em perfeito funcionamento. internet wi-fi muito boa. limpeza impecavel. recebemos até um espumante de boas vindas.
답변 제공: Monika 님, 2016년 11월 8일
Obrigado por ficar e para a avaliação dos nossos serviços. Todos os dias nós fazemos o nosso melhor para oferecer aos nossos hóspedes com tudo potrzrbują durante a sua estadia. Estamos satisfeitos que fomos capazes de atender às suas expectativas. Esperamos que vamos ser capazes de recebê-lo novamente no futuro. Atenciosamente,

10/10 - 훌륭해요

Miroslaw

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Der Aufenthalt in dem Apartment war sehr erholsam und hat uns sehr gefallen. Wir empfehlen das Hotel sehr und möchten uns sehr bedanken für die sehr freundliche und schöne Zeit, die wir dank dieses Hotel in Krakau verbracht haben.
답변 제공: General Manager 님, 2016년 11월 8일
Vielen Dank für den Aufenthalt und für die Bewertung unserer Leistungen. Wir freuen uns, dass wir in der Lage waren, Ihre Erwartungen zu erfüllen. Wir hoffen, dass wir in der Lage sein wird, Sie in Zukunft wieder zu veranstalten. Grüße,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday
Location is great and the room is clean and comfortable
답변 제공: Monika 님, 2016년 9월 29일
Thank you for choosing our apartments, and the expression of opinions on our services. Every day we do our best to our guests were happy to stay in our apartments. We are pleased that we were able to meet your expectations. We invite you to visit us again in the future. Cordial greetings,