야외 연회 공간

시애틀 메리어트 레드몬드 여행 후기

3.5 out of 5
시애틀 메리어트 레드몬드
7401 164th Ave NE, Redmond, WA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 908개 이용 후기 중 461개" "
평점 8 - 좋아요. 908개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 908개 이용 후기 중 111개" "
평점 4 - 별로예요. 908개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 908개 이용 후기 중 37개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Na Yeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
답변 제공: CaseCooney 님, 2018년 1월 14일
Thank you for your review. We hope your had a great stay. Come again soon

10/10 - 훌륭해요

Douglas 님, Spokane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean and comfortable room.
2024년 4월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 4월 15일
Dear Douglas, Thank you for your review regarding your stay at the Seattle Marriott Redmond. It was a pleasure to read we were able to meet your expectations with our fresh accommodations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 4월 11일
Dear Brooke, Thank you for the perfect rating. We are glad you had a wonderful time at Seattle Marriott Redmond. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Eduardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking seems to be an issue. Excellent otherwise.
2024년 4월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 4월 9일
Dear Eduardo, Thank you for including Seattle Marriott Redmond in your travel plans. We are glad that you had an overall satisfactory stay. However, we regret not meeting all your expectations. We also apologize for the inconvenience you experienced with regard to the parking. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town center
2024년 3월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 3월 25일
Dear Margaret, Thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. We love that our guests can conveniently experience Seattle's unique eastside, with access to sports facilities, trails, wineries, and shopping. Thank you again for choosing the Seattle Marriott Redmond, and we hope to have you stay with us again!At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

2/10 - 너무 별로예요

Badabongo

2024년 3월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 4월 14일
Dear Badabongo, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Jeff

2024년 3월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 3월 25일
Dear Jeff, We are happy you chose Seattle Marriott Redmond for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

ivan 님, WESTMINSTER

2024년 2월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 3월 22일
Dear Ivan, Thank you for choosing Seattle Marriott Redmond and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

YONGKANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 2월 1일
Dear Yongkang, Thank you for choosing Seattle Marriott Redmond and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a perfect warm bed to sleep in when needed. Very clean, very nice hotel lobby and very nice restaurant. I was only there for a short time however it was nice.
2024년 1월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 1월 21일
Dear Robert, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you again for choosing Seattle Marriott Redmond, and we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

2/10 - 너무 별로예요

Anahi

2024년 1월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 1월 20일
Dear Anahi, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Allan

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ceiling is leaking.
Stayed in Room 252 1/9/24- room is clean as expected but the ceiling has been leaking from above and has a huge watermark. Above the window the popcorn ceiling is very dirty from the AC vents blowing upwards. Only stayed for one night so I it was fine but would hope that the other rooms are not the same.
2024년 1월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2024년 1월 11일
Dear Allan, Thank you for sharing your feedback regarding your recent stay at Seattle Marriott Redmond. While we are delighted to hear that you enjoyed your overall experience, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Rest assured, your comments will be addressed with the appropriate teams to ensure this is not repeated moving forward. We appreciate your patience and understanding, and we look forward to welcoming you back for an improved visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Eva

2023년 12월에 5박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 12월 29일
Dear Eva, We are happy you had such a lovely stay at Seattle Marriott Redmond! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Robin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 12월 25일
Dear Robin, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Seattle Marriott Redmond, and we look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

XiaoJuan

좋아요: 청결 상태, 편의 시설/서비스
답변 제공: Director of Hotel Operations 님, 2024년 2월 6일
Dear XiaoJuan, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Seattle Marriott Redmond, and we look forward to welcoming you back soon. At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

8/10 - 좋아요

Xuelin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good location and friendly hotel staff.
2023년 12월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 12월 22일
Dear Xuelin, Thank you for sharing your feedback regarding your recent stay at Seattle Marriott Redmond. We are delighted to hear that you enjoyed our convenient location and courteous service. We look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Gurkirat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
답변 제공: Director of Hotel Operations 님, 2024년 2월 8일
Dear Gurkirat, Thank you for choosing Seattle Marriott Redmond and for the excellent review. We are thrilled to know we exceeded your expectations and you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

4/10 - 별로예요

Fei

2023년 12월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 12월 27일
Dear Fei, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Nicole Trene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, it was a very nice, comfortable stay for Thanksgiving weekend. Spacious room, convenient location and nice staff. The only complaint was the thermostat being weird and not staying on one temperature. Other than that, we enjoyed our stay and the staff were very friendly and helpful. We would stay there again.
2023년 11월에 6박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 29일
Dear M. Trene, Thank you for choosing Seattle Marriott Redmond for your Thanksgiving holiday. We are pleased to know that your overall experience was pleasant. We are glad that you enjoyed our prime location, comfortable beds, and the service provided by our attentive staff. However, we regret that the condition of your room did not meet your expectations and that you had challenges controlling the temperature. Your feedback will be shared with the appropriate individual to address these concerns. We appreciate your patience, and we look forward to welcoming you again soon.At Your Service,Emma Bulalacao-Brooks

6/10 - 괜찮아요

Cyndi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very expensive for the quality. The coffee maker was broken, the toilet backed up and the hairdryer broke. Parking was an extra $45 a night and WiFi was extra. Not impressed.
2023년 11월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 29일
Dear Cyndi, Thank you for being our guest and for the candid comments. Please know we are committed to providing the highest level of service and quality for every guest. We regret your experience did not meet your expectations, nor those of our team. We apologize for the inconvenience you encountered with your bathroom and the in-room amenities. We will address your concerns with the appropriate department and ensure this is resolved. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you the next time you visit the area.At Your Service,Emma Bulalacao-Brooks

10/10 - 훌륭해요

Mahlet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was friendly and we like how close it is to plaza with shops and restaurants.
2023년 11월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 20일
Dear Mahlet, Thank you for choosing Seattle Marriott Redmond and sharing your feedback. We are delighted to hear that you found the proximity to the plaza convenient for your travel plans. It is also wonderful to know that you had some memorable encounters with our front desk associates. We look forward to welcoming you back soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Kristy

2023년 11월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 12월 6일
Dear Kristy, Thank you for choosing Seattle Marriott Redmond and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Meredith 님, DUVALL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Could use more tv stations. Don’t forget to clean out the fridge. Comfortable bed. Good pillows.
2023년 11월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 13일
Dear Meredith, We are delighted we exceeded your expectations for an outstanding stay at the Seattle Marriott Redmond, and we thank you for sharing your experience with other travelers. We are glad that you loved our location and our comfortable beds. We have also taken note of your additional feedback and will share your comments appropriately. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

ROBERT

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick one night stay for business. Loved the convenience, walkability and safe feeling of the neighborhood. It was great being next to Redmond Town Center. Staff were friendly, room was clean and current to Marriott standards/renovations. Great water pressure in shower. Would definitely stay again if needing to be in Downtown Redmond.
2023년 11월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 8일
Dear Robert, Thank you for choosing Seattle Marriott Redmond and for your perfect rating. We hope you had a great time with us and we are thrilled to know you loved our well-maintained accommodations and attentive associates. It was also a pleasure reading our convenient location worked well for you. Thank you once more for your gracious compliments, and we sincerely appreciate your dedication to staying with us again; we are looking forward to it.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

4/10 - 별로예요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 11월 6일
Dear Nicole, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Jahan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Note parking is valet only.
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 25일
Dear Jahan, Thank you for choosing to stay with us. Please know that we do offer self and valet parking at competitive prices, and this information is available on our site. We regret if you were unaware of this, and we will share your comments appropriately. We hope you will come back to see us soon. At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

6/10 - 괜찮아요

David 님, Bellevue

연인과의 여행, 반려동물 동반 여행
Cable and WiFi stopped working for 2-3 hours.
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 23일
Dear David, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the temporary disruption of cable and WiFi services. We understand the importance of these amenities during your stay. we have taken your comments seriously and will address them with our appropriate teams to ensure the overall guest experience. We appreciate your patience and understanding during this brief interruption. We hope to welcome you back soon again.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Nahshon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it was a good experience. The overnight parking rate stated online was different from what was posted at the hotel.
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 17일
Dear Nahshon, Thank you for including Seattle Marriott Redmond in your travel plans and for the nice rating. We are glad to learn that you had an overall pleasant stay. However, we regret your disappointment with our parking cost. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. Thank you for being our guest, and we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t like $35.00 parking
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 15일
Dear Shannon, Thank you for choosing Seattle Marriott Redmond and for the high rating. We are glad you had an overall pleasant experience. However, we regret your disappointment with the parking fee. These charges are listed on our website, and we will share your comments appropriately. It was a pleasure hosting you, and we look forward to your returnAt Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I just wish thete was parking other than valet.
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 15일
Dear Penny, Thank you for staying at Seattle Marriott Redmond and for the high rating. We are glad you had an overall pleasant experience. We have also taken note of your additional feedback and will share it appropriately. Thank you again; we look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceeded expectations!
We stayed at the Marriott as a base camp for doing some Halloween haunts and a movie at iPic Theater. The staff were wonderful and the room was fantastic. I wish we had stayed longer to take advantage of the comfy seating in the bar area for hanging out. Of special attention, I want to call out April in the Brown restaurant. My friend is gluten-free and asked about a gf bread substitute. Not only were they able to do this but both of our breakfasts were so fresh and flavorful, my friend said it was the best breakfast experience she had had in a long while. Honestly you normally are expecting decent food at a hotel restaurant but they seem to really pride themselves in made-to-order food. Coffee was also great and we just were very impressed by the whole stay! Will stay again!
2023년 10월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 9일
Dear Nicole, Thank you so much for sharing your feedback following your visit at Seattle Marriott Redmond, and we are thrilled to learn that you had a fantastic stay with us. It is wonderful to know that our location was perfect for your travel plans and that you enjoyed our accommodations as well. We are especially happy to learn about your breakfast experience at Brown's Stockyard Exchange and that April went above and beyond to accommodate your friend's specific needs. We strive to provide our guests with the very best service, and it's always great to see that we exceed expectations. Thank you again, we look forward to welcoming you both back for another unforgettable experience soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Brent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Building was near where I was attending a state meeting on Saturday morning. Great area to walk around.
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 5일
Dear Brent, Thank you for the five-star review. We are glad our location worked well for you and that you appreciated being within walking distance to Microsoft's Redmond Campus, as well as all the things Redmond Town Center has to offer. It was a pleasure having you, and we look forward to your next visit to Seattle Marriott Redmond. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

2/10 - 너무 별로예요

Ching Hua

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 3일
Dear Ms. Hua, Thank you for being our guest. Please accept our sincere apologies for the issues you endured during your time with us. Our goal is to provide every guest with an exceptional stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

10/10 - 훌륭해요

Kelly 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly service
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 30일
Dear Kelly,We sincerely appreciate you sharing your fantastic feedback about your stay at the Seattle Marriott Redmond. Your kind words mean a lot to us, and we are thrilled that our convenient location and friendly service helped make your stay even more memorable. We hope to have the opportunity to welcome you back soon for another exceptional experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Jasmin

가족 여행
좋아요: 청결 상태
Basic Hotel.
Basic hotel with no extra amenities including WiFi. Hotel is centrally located with alot of businesses and restaurants, and very close to MARYMOOR park which was the only perk. Pool is small and outdoors. The hotel for the cost could use more updating and probably only best for business trips or solo stays.
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 30일
Dear Jasmin,Thank you for taking the time to share your experience with us during your recent stay at our hotel in Redmond Town. We appreciate your honesty and feedback, as it helps us to improve our services. We apologize for not meeting your expectations and falling short of providing you with exceptional amenities. However, we are glad to hear that you found our accommodations to be clean and comfortable. We hope to have the chance to exceed your expectations during your next visit and thank you again for your valuable feedback.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Kenya

별로예요: 청결 상태
I asked to check in earlier and my room was dirty. There was hair in the shower and in the sheets. Absolutely disgusting considering the rates of the hotel.
2023년 9월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 27일
Dear Kenya, Thank you for evaluating your recent stay with us. We apologize for the cleanliness issues you came across and the inconvenience this caused. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Vanessa

2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 10월 8일
Dear Vanessa, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Seattle Marriott Redmond. If you have any specific feedback or suggestions to share, please feel free to reach out to us. We look forward to welcoming you back on your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 19일
Dear Guest, Thank you for your fantastic rating! We are pleased you chose Seattle Marriott Redmond for your time in the area and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Jaspal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and safe
2023년 9월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 10일
Dear Jaspal, Thank you for the great review! It is wonderful you enjoyed your time at Seattle Marriott Redmond so much! We strive for excellence, so we are thrilled you appreciated our quiet atmosphere. Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

10/10 - 훌륭해요

Naile

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good. Parking options are limited to Valet only.
2023년 9월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 10일
Dear Naile, Thank you for choosing the Seattle Marriott Redmond and for your high rating. We are glad that you had an overall pleasant visit. However, we regret not meeting all your expectations. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

8/10 - 좋아요

Cameron 님, Long Beach

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 7일
Dear Cameron, Thank you for the nice rating of the Seattle Marriott Redmond. We are glad your overall visit was a pleasant one, and we hope to see you again.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

10/10 - 훌륭해요

Molly

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 5일
Dear Molly, We are happy you chose Seattle Marriott Redmond for your recent visit to the area. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

6/10 - 괜찮아요

Lorenita

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Todo bien
2023년 9월에 3박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 6일
Dear Lorenita, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

2/10 - 너무 별로예요

Joshua

2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 24일
Dear Joshua, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Joshua

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I believe i was given a dirty room. Very dirty, location of property is great and hotel seemed nice but, room was terrible. Told front desk upon checking out and nothing done.
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 5일
Dear Joshua, Thank you for taking the time to evaluate our hotel. We apologize for the cleanliness issues you endured in your room and are sorry our associates did not honor your request. We will address your remarks with the appropriate individuals to ensure a better guest experience moving forward. We hope you will come back for a perfect stay from check-in to check-out. At Your Service, Emma Bulalacao-Brooks Director of Hotel Operations

10/10 - 훌륭해요

Bill J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location,.
2023년 9월에 1박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 9월 4일
Dear Bill, Thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and facilities. We love that our guests can conveniently experience Seattle's unique eastside, with access to sports facilities, trails, wineries, and shopping. Thank you again for choosing the Seattle Marriott Redmond and look forward to your next visit.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were literally no television stations to watch.
2023년 8월에 3박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 8월 27일
Dear Laurie, Thank you for evaluating your recent stay with us. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us another time so we can provide you with a much more satisfying experience.At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

Bhasker

좋아요: 직원 및 서비스
Biggest problem is no parking. Valet parking is $40/day. That exorbitant. When I am paying $200 per day I expect the hotel to provide parking. The bathroom design is based. What is with the sliding door and no lock. Plus the shower door doesn’t close all the way creating a puddle in the bathroom.
2023년 8월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2023년 8월 29일
Dear Bhasker, We appreciate your kind review of our hotel and the facilities and services we offer our guests. We are sorry that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. Furthermore, we hope you will accept our apologies for the problems with the bathroom design and for the inconvenience this caused. We certainly hope you will come back for a problem-free visit the next time you are in the area.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations

6/10 - 괜찮아요

Thuy

좋아요: 숙박 시설 상태 및 시설
The hotel provided us a room facing on the 5th floor facing the cement platform, not offering complimentary water. If drinking the water, then pay $2 plus tax. The toilet wasn’t clean that well. It had a black stain or some thing at the bottom.
2023년 8월에 2박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 8월 24일
Dear Guest, Our goal is to provide an outstanding stay for every guest; therefore, we are disappointed to read that the view from your accommodations did not meet your expectations. We also apologize for the issues you had with the cleanliness of the bathroom. We have shared your comments with our housekeeping staff to ensure this is not repeated. We regret any inconvenience you experienced and hope you will give us another chance to provide you with the outstanding stay you deserve. At Your Service,Emma Bulalacao-BrooksDirector of Hotel Operations

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Housekeeping didn’t come 2 days. Our toilet was clogged on day one (before use). Parking was very expensive.
2023년 8월에 3박 숙박함
답변 제공: Director of Hotel Operations 님, 2023년 8월 16일
Dear Guest, Thank you for sharing the specifics of your visit with us. We are sorry for the maintenance and housekeeping service issues you endured. Your comments have been relayed to the appropriate members of our team to take the necessary measures and address the concerns you mentioned. Furthermore, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We appreciate your feedback, and we hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations.At Your Service,Emma Bulalacao-Brooks,Director of Hotel Operations