외관

피어리스 호텔 콜카타 여행 후기

4 out of 5
피어리스 호텔 콜카타
12 Jawaharlal Nehru Road, Kolkata, West Bengal

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 248개 이용 후기 중 52개" "
평점 8 - 좋아요. 248개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 248개 이용 후기 중 52개" "
평점 4 - 별로예요. 248개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 248개 이용 후기 중 21개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Terry 님, Seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst ever hotel in my life
Terrible

10/10 - 훌륭해요

Weidong 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kali

연인과의 여행
좋아요: 직원 및 서비스
Tne check in staff was not very customer friendly, especially duty manager
2024년 1월에 7박 숙박함

4/10 - 별로예요

Mily Roy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness is terrible. Damp and peeling walls, carpets have not been cleaned since decades., no ventilation system in bathroom , very stuffy But staff are very polite and helpful.
2024년 1월에 2박 숙박함

4/10 - 별로예요

nilsen

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
AC makes you sick as ducts are dusty and full of bacteria. Windows sealed close. No fresh air.
2024년 1월에 1박 숙박함

4/10 - 별로예요

nilsen

가족 여행
별로예요: 숙박 시설 상태 및 시설
AC ducts very dirty, dusty, not cleaned for years, contain microbes, make you sick with cough in chest after 1 night stay. Windows sealed, closed, no fresh air openings. Felt very sick after stay.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Anusheela

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Pallab

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV did not work. It will be good to have a functional TV.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Pradip

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Raymond

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Kolkata Accommodation at its best
A great hotel in the heart of Kolkata Clean, close to shopping and a friendly staff. I always stay at the Peerless Inn when in Kolkata.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is an UNMARKED switch outside the bathroom which controls the water heater. It is easy to turn off with light switches. and I believe when the room key is removed.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Mohua Rahman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great to stay here
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Zahedul

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nirmal and Sarfraz have been extraordinarily hospitable
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Sayeed

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place to stay in Kolkata. Everything is within walking distance.
답변 제공: Sayoni 님, 2022년 11월 7일
Dear Mr. Sayeed,Thank you for staying with us and for your valuable feedback. We look forward to welcome you back soon.Warm regards

10/10 - 훌륭해요

Sayeed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place to stay in Kolkata. Everything is within walking distance.

10/10 - 훌륭해요

Vijay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is clean and well taken care off, very friendly staff and security personnel . Very convenient location for shopping and get around the city for sight seeing. My wife and I enjoyed the Stay..
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Sajib

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stupid
2022년 10월에 1박 숙박함

4/10 - 별로예요

Jyoti Ranjan

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2022년 7월에 2박 숙박함

4/10 - 별로예요

SARAD

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The Property is in bad condition. Bathroom require upkeep. Room not cleaned properly. Dirty Curtains
2022년 5월에 2박 숙박함

8/10 - 좋아요

Santosh Kumar

출장 여행
좋아요: 객실의 편안함
Review is already given.
The room service is very pathetic and condition of TV is not good , even it is not in working condition. I am very much disappointed by the service given and will not recommend to other to stay.
2022년 4월에 2박 숙박함

8/10 - 좋아요

Shinichi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location is very convenient. The breakfast has a variety of food choices. The door key was broken but hotel staffers immediately fixed with their electricians.
2022년 3월에 2박 숙박함

8/10 - 좋아요

MOHAMMAD ALI HAIDER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Service staffs were very cordial and supportive. Room Cooling is not satisfactory
2022년 3월에 3박 숙박함

4/10 - 별로예요

Abhishek

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old property, aging rooms, no toiletries, no slippers and no wardrobe in the room.
2021년 11월에 1박 숙박함

8/10 - 좋아요

SANJAY KUMAR

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Out of 10 will give 5.7
In wash room please provide routine item like, tooth brush, saving items, bathing gaun, komb. Remains all good.,
2021년 7월에 2박 숙박함

2/10 - 너무 별로예요

dhamu chodavarapu

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2020년 3월에 7박 숙박함

2/10 - 너무 별로예요

kirstenulla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in the middle of the city. Very close to the metro and the bus station. I was housed in the new building and that was very nice. Previously, I had stayed in the old building and the bathroom was not clean. I was told that those rooms are being renovated. The staff is very helpful and friendly. Parking may become an issue if there are other events going on, though the staff tries to help out. On site restaurants have excellent food. Overall had an excellent stay.
2020년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2020년 3월 11일
Dear Guest, We Thank You For Choosing Our Hotel For Your Stay and Your Encouraging Feedback About the Hotel ,We Look Forward To Welcome You Back Soon.

8/10 - 좋아요

Manju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr gut geführtes, teilweise renoviertes Hotel
Es gibt bereits renovierte Zimmer in den beiden oberen Etagen im 7. und 8. (und 9.?) Stockwerk. Diese Zimmer sind gut. Noch nicht renovierte Zimmer in den anderen Etagen sind eine Zumutung - wir haben dringlich auf einem Zimmerwechsel bestanden. In den „alten Zimmern“ liegt ein fleckiger, feuchter Teppich, der sehr unangenehm riecht. Das Bad ist in einem schlechten Zustand und riecht nach Kanal. Die Klobrille ist locker etc. Die neuen Räume sind mit Laminat ausgelegt, die Zimmer haben modernere Möbel erhalten, die Bäder wurden saniert und modernisiert und sind gut. Das Personal macht durch seinen exzellenten Service und seine herausragende Freundlichkeit alles wett. Das Essen ist gut, das Frühstück und Dinner in den beiden Restaurants gut.
2020년 2월에 7박 숙박함
답변 제공: Team Peerless 님, 2020년 3월 4일
Sehr geehrter Gast, wir freuen uns, dass Sie uns Ihr Feedback mitgeteilt haben. Wir werden sicherlich daran arbeiten und Ihren Aufenthalt beim nächsten Mal unvergesslich machen. Hoffe dich bald zu sehen.

8/10 - 좋아요

SHOMRAT S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Team Peerless 님, 2020년 3월 2일
Dear Guest, We Thank You For Doing Business With Us We Look Forward To See You Back Again. Regards, Hotel Management

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
Booked 3 rooms. At the check in hotel said they had reservations for 2 rooms only. Hotel staff took no initiative to resolve the issues with Hotel.com. They said they didn’t even have the number to contact Hotels.com. Luckily the online chat of Hotels.com was a big help. The agent resolved the issue in less than 15 minutes. So, highly dissatisfied with Peerless Inn, but quite satisfied with Hotels.com.
2020년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 13일
Dear Guest, We Regret About The Inconvenience Caused To You, We Assure You Improvement In Our Services Next Time And We Thank You For Your Feedback About The Hotel. We Look Forward To Welcome You Back Soon. Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I and my wife stayed at Peerless Inn for 04 nights from 20-24 January 2020. We chose this hotel for its location and being a 4* we were expecting basic minimum standards. Our nightmare started from the time we checked in. Since, we had booked online and prepaid for the entire duration of our stay, we were compelled to endure the nightmare. We were first allotted a room on 03rd floor, overlooking a hollowed out dilapidated building so it was not possible to even open the windows. On complaining, next day we were allotted a room on the 08th floor overlooking a street infested with Hawkers and the Hawkers were so loud that it is impossible to rest during day time. Nights were worse, every morning we got up with severe backache since, the beds had ‘bonnell spring’ mattresses. And being used to ‘natural foam’ mattresses, we just could not sleep. Apparently, for environmental reasons, drinking water in the rooms was provided in glass bottles that were supposedly refilled with purified water. However, from Day 2, I started having stomach cramps and an upset tummy. After Day 3, we realized that the water being supplied was from dysfunctional UV water filters and was being handled in a very unhygienic manner. We immediately, switched over to bottled water and thankfully started recovering. The F&B arrangements were no better. Fresh juices were being mixed with water and every morning we had to ask for freshly squeezed juices without dilution. At breakfast, uncleared tables/plates were
2020년 1월에 4박 숙박함
답변 제공: Regards, Hotel Management 님, 2020년 1월 28일
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon..

4/10 - 별로예요

Meetali 님, Delhi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Imagine hearing hawker calls through your 8th floor window..thats how soundproof they were. The apparently filtered water was being filled at a run down UV filter, which was not even working. At breakfast, excepting Chicken sausage, there was no other non veg item. Further, we were given diluted juice, and they knew exactly what they were serving !! The staff is so reluctant to clean tables as if it hurts their ego to do so...the first time we have come across such a lopsided approach in our experience in hospitality. In all, a very disappointing experience never to be repeated and forewarning to others.
2020년 1월에 4박 숙박함
답변 제공: Regards, Hotel Management 님, 2020년 1월 28일
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon..

8/10 - 좋아요

Aaron 님, Seattle WA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location right in the heart of Kolkata. Good breakfast buffet with both Indian and international options. The breakfast buffet was somewhat crowded at peak times and also during the weekends with guests from what looked like a wedding party.
2020년 1월에 5박 숙박함
답변 제공: Hotel Management 님, 2020년 1월 24일
Dear Guest, We Thank You For choosing Our Hotel For Your Stay and Your Feedback About the Hotel, We Will Surely looki Into It for Our Betterment, We Look Forward To Welcome You Back Soon..

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is clean. Helpful staff. Very close to New Market which makes it harder to get in and out because of the traffic. Food quality at the restaurants have gone down significantly from the last time i stayed here. Hopefully the management will take care of it.
2019년 12월에 2박 숙박함
답변 제공: Hotel Mangement 님, 2020년 1월 24일
Dear Guest, We Thank You For Choosing Our Hotel For Your Stay and Feedback About the Hotel, We Would Surely Follow It and Resolve it For Our Betterment , We Look Forward To Welcome You Back Soon..

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are not friendly, no respect for guest, i have late check in with my french colleague ,it was terrible. Saff was like "want to stay here els you can leave".
2019년 7월에 2박 숙박함
답변 제공: Team peerless 님, 2019년 12월 21일
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon.. Regards, Hotel Management

10/10 - 훌륭해요

Raju 님, Melbourne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good, the staff was courteous and the dining facility was excellent
2019년 11월에 3박 숙박함
답변 제공: Team Peerless 님, 2019년 12월 19일
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Is Highly Important To Us For Our Improvement. We Look Forward To See You Back Again. Warm Regards, Hotel Management

8/10 - 좋아요

Soumen 님, Melbourne

가족 여행
좋아요: 편의 시설/서비스
Location of the hotel is really great. But their standard has fallen. They do not provide the toiletaries any more. You have to ask.
2019년 11월에 6박 숙박함
답변 제공: Warm Regards, Hotel Management 님, 2019년 12월 16일
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon. Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

2/10 - 너무 별로예요

sami

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean dirty filthy disgusting
2019년 12월에 4박 숙박함
답변 제공: Warm Regards, Hotel Management 님, 2019년 12월 16일
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: Regards, Hotel Management. 님, 2019년 12월 16일
Dear Guest, We Thank You For Doing Business With Us , We Look Forward To Welcome You Back Soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff need proper customer service training . They are not trained well
2019년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 12월 6일
Dear Guest, Extremely Sorry for your experience at the hotel, as well as we thank you for sharing your feedback with us. We will work on improving our services. And we hope to see you back soon.

2/10 - 너무 별로예요

CONG

2019년 11월에 9박 숙박함

6/10 - 괜찮아요

WENQIAN

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
small rooms, less option for breakfast, noisy environment
2019년 10월에 2박 숙박함
답변 제공: Hotel management 님, 2019년 11월 18일
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

6/10 - 괜찮아요

dinar 님, dhaka

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
need to improve there service. dnt have proper amenities.
2019년 10월에 4박 숙박함
답변 제공: Warm Regards, Hotel Management 님, 2019년 11월 10일
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2019년 11월 5일
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Is Highly Important To Us For Our Improvement. We Look Forward To See You Back Again. Warm Regards, Hotel Management

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms in main block (especially bathrooms) are in very poor condition including mould. Not fit for use at any price.
2019년 10월에 1박 숙박함
답변 제공: Hotel management 님, 2019년 11월 5일
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2019년 11월 5일
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Have Been Noted. We Look Forward To See You Back Again. Warm Regards, Hotel Management.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property does not have many of the facilities like bathrobes for both the borders, slippers that any decent hotel normally provide to the client. Cleanliness was good, however, the room had a broken latch.
2019년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 7월 1일
Dear Guest, We Regret About The Inconvenience Caused To You And We Thank You For Your Encouraging Feedback About The Hotel. We Look Forward To Welcome You Back Soon. Regards, Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2019년 6월 4일
Dear Guest, Thank you for your remarks, Hope to see you back soon.

10/10 - 훌륭해요

Rajib

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good rooms, good food, good room service.
2019년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 6월 4일
Dear Guest, Thank you for your encouraging feedback, hope to see you back soon.