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레지던스 인 바이 메리어트 노퍽 에어포트 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 858개 이용 후기 중 458개" "
평점 8 - 좋아요. 858개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 858개 이용 후기 중 87개" "
평점 4 - 별로예요. 858개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 858개 이용 후기 중 40개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jordan 님, Far Rockaway

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 18일
Dear Jordan, We are delighted you had a great experience at our hotel. We love what we do, but recognition for a well-done job is always excellent! We will share your compliments with our staff, and we hope to host you again soon here at Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Weeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love everything about my stay
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 10일
Dear Weeda, We are delighted to hear that you had a fantastic experience with us at Residence Inn Norfolk Airport. It brings us immense joy to know that you enjoyed everything about your stay, including our impeccably clean and comfortable accommodations and our dedicated staff, who always go above and beyond to exceed your expectations. Your review is much appreciated and encourages us to continue our efforts. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay again.m.
2024년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 9일
Dear Terry, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted that we exceeded your expectations. It was our pleasure hosting you at Residence Inn Norfolk Airport, and we love knowing that we will be your hotel of choice whenever you are in the area. Thank you again, and safe travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Luis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo el personal es muy amable, siempre con una sonrisa, en especial la señorita Charlotte Burgos, fue muy amable, habla español y nos oriento en los sitios para visitar y conocer en norfolk.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 9일
Dear Luis, Thank you for sharing your gracious review about the outstanding service you received from Charlotte. She has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful comments with them. We are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit at Residence Inn Norfolk Airport, and we hope to welcome you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and great hotel. This is coming from a snob like me when it comes to travel. I booked here because of a pull out couch in the room and it was great
2024년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 2일
Dear Kristina, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to read that you loved everything about your stay. We are glad that you liked the pull-out couch in the room. It was a pleasure hosting your visit, and we look forward to your return to Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

shekela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing!!!
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 1일
Dear shekela, Thank you for the wonderful review of Residence Inn Norfolk Airport. We are thrilled to read that you thoroughly enjoyed your stay with us. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more; we look forward to hosting you again on your next visit to the city.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Natacha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean updated and modernized
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 26일
Dear Natacha, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were impressed with the pristine condition of Residence Inn Norfolk Airport. At the core of our hospitality philosophy is the commitment to providing a clean and well-maintained property, and we are delighted to have met your expectations. Thank you for being our guest, and we look forward to the pleasure of hosting you again soon!Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 20일
Dear Tracey, We are delighted you enjoyed your stay at Residence Inn Norfolk Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Courtney 님, Adelphi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and breakfast was good
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 18일
Dear Courtney, Thank you for your kind words regarding our breakfast! Our team puts in a lot of effort to provide a range of delicious options to help you start your day off right. We are committed to providing exceptional service to every guest, so we are especially pleased to hear your comments about our staff and their outstanding hospitality. It was our pleasure to host your visit, and we eagerly await your return to the Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

Najwah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect. I always enjoy my stay at any Residence Inn however I killed 2 roaches in my room. But I love staying at the residence inn. The beds are always comfortable and I love the breakfast options I can’t really complain.
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 9일
Dear Najwah, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our comfortable beds and to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. It was our pleasure to host you at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Deborah

좋아요: 숙박 시설 상태 및 시설
Had a wonderful stay. Staff were very helpful,
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 5일
Dear Deborah, We are pleased that you enjoyed your stay at Residence Inn Norfolk Airport. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. It was a pleasure hosting your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Howe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was amazing, like buffet style, very nice staff.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 25일
Dear Howe, Thank you for reviewing your Residence Inn Norfolk Airport stay. It is a pleasure to know we exceeded your expectations and you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Norfolk.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Adam 님, Oakdale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay with a family. Roomy, clean, safe, and kind staff.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 18일
Dear Adam, Thank you for your review and for confirming that our hotel is a great choice for families. It is great to read that you were satisfied with your clean and comfortable rooms. Cleanliness is one of our top priorities, and our housekeeping staff goes above and beyond to keep that standard high. It is always a pleasure to read comments complimenting our service and hospitality. Thank you for being our guest at Residence Inn Norfolk Airport, and we hope to be your first choice whenever you visit the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice overall
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 12일
Dear Laura, Thank you for choosing Residence Inn Norfolk Airport as your place of stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

wanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. We requested early check-in and they quickly called back to confirm they would be able to accommodate. Wonderful experience. Highly recommend this location.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 11일
Dear Wanda, Thank you for sharing such kind comments about our staff. We are happy to know that we were able to provide you with an early check-in and that you enjoyed your stay with us. It is always our top priority to provide exceptional service that exceeds our guests' expectations, and we are delighted that we were able to do that for you. Your review means a lot to us and encourages us to continue working hard. We truly enjoyed hosting your visit at Residence Inn Norfolk Airport, and we hope to have the pleasure of welcoming you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

Madonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The handicapped accessible room has a tub instead of a shower and is very far fro. the elevator. Should not be called an accessible room.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 2일
Dear Madonna, Thank you for staying with us. Our top priority is providing exceptional service and ensuring a memorable stay for all our guests; your positive rating has truly made our day. We regret your room did not fit more of your specifications and needs on this particular visit. We can assure you our rooms meet all the standards expected of us. However, we always welcome feedback that may help make future guests’ stay more comfortable. It was our pleasure to host your visit at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Michelle

2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 21일
Dear Michelle, We are thrilled you had an excellent stay at Residence Inn Norfolk Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

2/10 - 너무 별로예요

Tiffany

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Nothing went as planned we were moved to another hotel and did not get the accommodations that were supposed to be presented
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Tiffany, Thank you for reviewing our hotel. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a normal occurrence for us. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 11일
Dear Matt, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was good. There were a few things that could be improved on. We did have to reach out to obtain towels as the room only had three for a suite that slept 6, pool towels, and linens for the sleep sofa. Housekeeping was quick to respond. There was only one hook to hang used towels for 6 people. The beds and furniture were clean and comfortable. The breakfast was disappointing. No pastries or pancakes or waffles, only corn flakes for cereal, no cream cheese for the bagels.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Guest, Thank you for sharing your review. We are pleased to know that you enjoyed your overall stay. However, we apologize for the challenges you experienced. Our focus is on enhancing our guest services with thoughtful and seamless hospitality; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates and would love to welcome you back to show you our commitment to exceptional experiences.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Sarah75

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We are very disappointed that you all have discontinued your 24 hour shuttle service to the Norfolk Airport. We have always stayed at your property because of the convenience. Unfortunately, because you no longer offer this service, we will be staying at the Delta, another Marriott property across the street, from now on. We have recommended your property to several of our friends because of your airport shuttle.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Sarah75, Thank you very much for the fantastic rating of Residence Inn Norfolk Airport and for leaving us such valuable feedback. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

Toshieka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was beautiful
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 17일
Dear Toshieka, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we got there, there was trash in the sofa bed. We had to call the front desk to send someone to clean it. There was also a hole in the bedroom door, the bathroom sink was loose and there was also stains on the sheets. I expected much more of the residents as it is a Marriott brand. Anyway, once we inform the front desk of the issues, they were more than happy to come and address those issues.
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 1일
Dear Guest, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. We will address this issue with our team and take corrective measures to meet our high standards. We appreciate your kind comments about our staff, so we request you give us another opportunity to show you the exceptional stay you deserved on your last visit. Thank you.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 31일
Dear Patricia, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

2/10 - 너무 별로예요

Evelyn

아이를 동반한 가족 여행, 가족 여행
Modern up to date property. Good selection of breakfast choices. Room was very clean.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Evelyn, Thank you for being our guest and letting us know that you enjoyed your stay, including our breakfast. We are glad you were pleased with the variety of healthy options along with the great service you received. Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. We always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your complete satisfaction. It was our pleasure to accommodate you, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Howard

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 30일
Dear Howard, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

2/10 - 너무 별로예요

Priscilla 님, Somerset

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled horrendous
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 30일
Dear Priscilla, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Safe travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Kevin

가족 여행
Will go back again
Great staff. They had waffle and pancakes the first two days and then the rest of our 5 day stay no waffle or pancakes. Overall it was great.
2023년 12월에 5박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 29일
Dear Kevin, We are delighted you had a fulfilling stay at Residence Inn Norfolk Airport. We take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. Your recognition of their efforts will surely brighten their day. We have noted your constructive feedback regarding the food options and will share them appropriately with our team. Thank you for choosing to stay with us, and we are excited about your next visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was great except the indoor pool water was cold
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 28일
Dear James, We are delighted you chose to stay with us at Residence Inn Norfolk Airport. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We appreciate you letting us know your feedback regarding the indoor pool, and we will share this with our team. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

6/10 - 괜찮아요

Johnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very friendly. Clean place. Had a beeping sound from the furnace for three days. Very irritating.
2023년 12월에 5박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 28일
Dear Johnie, Thank you for choosing us and taking the time to leave a review. We are pleased you enjoyed our excellent hospitality and clean place. However, please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. It was a pleasure to have you as our guest, and we hope to see you again on your next visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 편의 시설/서비스
Nice and clean. Staff very friendly
2023년 12월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 27일
Dear Vanessa, Thank you for allowing us to host your recent visit to Norfolk. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates and enjoying our well-maintained accommodations. We strive for excellence in all areas of our hotel and appreciate you noticing our efforts. On behalf of all of us at Residence Inn Norfolk Airport, the pleasure was ours, and we are excited to have you join us again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff courteous & helpful. Room was very clean and spacious. Plenty of parking. Very close to airport.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 26일
Dear Meredith, Thank you for sharing your recent experience at Residence Inn Norfolk Airport. We thank you for pointing out our great location close to the airport. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Pat

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 10일
Dear Pat, We are delighted you enjoyed your stay at Residence Inn Norfolk Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Kyree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 11일
Dear Kyree, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great visit and really enjoyed my stay
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 11일
Dear Beverly, Thank you for choosing Residence Inn Norfolk Airport for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 9일
Dear David, Thank you for sharing positive feedback about your recent stay at Residence Inn Norfolk Airport. We are delighted to hear that you enjoyed a peaceful environment during your visit and that our hospitable staff provided you with exceptional service. It was our pleasure to host you, and we hope to have the opportunity to welcome you back again when you are in the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Quentin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 8일
Dear Quentin, Thank you for this excellent rating. We always work hard to provide a high-quality experience for all our guests, so it's terrific to read that you had such an enjoyable stay at Residence Inn Norfolk Airport. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

Soon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 5일
Dear Soon, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Residence Inn Norfolk Airport your home away from home whenever your travels bring you to our city. We look forward to your next visit!Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Jynese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying there and I enjoyed it even more the the second time. Staff is very friendly and request are always accommodated.
2023년 11월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 1일
Dear Jynese, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Residence Inn Norfolk Airport; we hope to welcome you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Roshawn

2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 20일
Dear Roshawn, We are delighted you enjoyed your stay at Residence Inn Norfolk Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Juan Miguel

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent costumer service
2023년 11월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 29일
Dear Juan Miguel, We take pride in the genuine hospitality and level of service provided by our associates. It always brings us joy to read their efforts recognized and when guests share how welcome they felt during their stay. Reviews like yours reinforce the high standards we aim to meet for every guest. We were honored to have you as our guest at Residence Inn Norfolk Airport, and we hope to see you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Raymond

2023년 11월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 16일
Dear Raymond, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Norfolk Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

ANDREW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a really good place to stay in the area - extremely convenient to highways and the airport. The hotel is pretty basic but very clean and well kept. My room (small suite) seemed to be recently updated, and it was neat and clean. I will stay here again.
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 28일
Dear Andrew, Thank you for your kind words about our hotel. We are glad we exceeded your expectations and that you enjoyed our inviting and comfortable accommodations. We are delighted that our proximity to the airport and highway was perfect for your needs. It was our pleasure hosting you at Residence Inn Norfolk Airport, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Darryl

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Space in the room was great, just wish there was a 2nd bathroom
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 26일
Dear Darryl, Thank you for your recent stay. We are thrilled you had a wonderful experience at Residence Inn Norfolk Airport, and we are happy you found your room spacious and comfortable, with lots of room to relax. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you again for your review, and we look forward to seeing you again soon! Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

Darcy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice location, great staff, breakfast nice, Rooms are huge ;)
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 17일
Dear Darcy, We are delighted you chose to stay with us at Residence Inn Norfolk Airport. We appreciate your wonderful comments about our great location, nice breakfast, and spacious rooms. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

ASHLEY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendsgiving
2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 12일
Dear ASHLEY, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Norfolk Airport; we hope to see you again soon. Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sheryl at the reception desk was fantastic!!
2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 9일
Dear Agnes, We are flattered by your kind review. Our staff works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a well-done job. We were delighted to read that Sheryl helped to make your stay even more memorable. We will definitely pass along your compliments to let them know how much you appreciated their service. The next time your travels bring you to the area, we would love to have you stay at Residence Inn Norfolk Airport again.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

David

2023년 11월에 6박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 9일
Dear David, Thank you for choosing Residence Inn Norfolk Airport. We are committed to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a pleasant stay. Thank you for being our guest, and we look forward to another opportunity to welcome you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 6일
Dear Elizabeth, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Norfolk Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport

8/10 - 좋아요

William

2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 5일
Dear William, Thank you for your recent stay at Residence Inn Norfolk Airport and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the area. We enjoyed having you as our guest, and we hope to see you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport