리셉션

헌턴 파크 호텔 여행 후기

3 out of 5
헌턴 파크 호텔
Hunton Park, Essex Lane, Hunton Bridge, Abbots Langley, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 985개 이용 후기 중 271개" "
평점 8 - 좋아요. 985개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 985개 이용 후기 중 173개" "
평점 4 - 별로예요. 985개 이용 후기 중 116개" "
평점 2 - 너무 별로예요. 985개 이용 후기 중 99개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Yin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at Hunton Park hotel. A 5 minute drive to The Harry Potter Studios which made the whole trip really convenient and enjoyable. The buffet breakfast was lovely with a good range of options to suit all needs. The highlight was the pool and we were happy that we were able to access it despite the signage suggesting there were swimming lessons taking place. Overall, I would highly recommend this hotel to anyone who is visiting the area.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear YinThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Grayson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay here was fantastic and Hunton Park has the BEST staff! On my second night, I faced complications with the sink in the bathroom. The receptionist personally assisted with the sink and offered to move me to a new room down the hall. I faced the same issue in the next room and the receptionist was right there to assist. The receptionist went above and beyond to accommodate and upgrade my new room at no charge to me. All the staff members I met were fantastic and so kind. My stay was great! They go above and beyond!
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear GraysonThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Hotel. Staying for business. See you next week 😊
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear AndrewThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We all look forward to welcoming you back next week.Kind regards Hunton Park Hotel Customer Service Team

8/10 - 좋아요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful had an issue with are room and they were quick to try and sort it. The staff were very friendly. I’ve seen a lot of negative reviews for this hotel but I would defo stay here again there is no negativity coming from me also the beds were very comfy. 😊
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear JoyThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.I am pleased the staff were able to sort the small problem out and ensure you were comfortable.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. Great service. Nice room.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear ElizabethThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. .Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a really lovely weekend, myself and my partner thoroughly enjoyed our stay, the breakfast is amazing, the staff are amazing. Thanks so much see you again soon.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear PaulThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

8/10 - 좋아요

LYNN

단체 여행
좋아요: 청결 상태, 직원 및 서비스
I did not like the fact that I paid £41 for a simple bottle of white wine. I thought this was well over the odds. The Hotel itself was lovely in an ideallic setting and the staff were quite helpful albeit stressed as the Hotel was clearly overbooked judging by their conversations.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear LynnThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.I am sorry that you found the wine expensive we do have a variety to choose from starting at 25.50, the 41 is one of our more premium bottles.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Elske de

연인과의 여행
It was great and we have a wunderful time
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear ElskeThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place to stay!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear LukeThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park HotelCustomer Service Team

10/10 - 훌륭해요

Hema

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyable stay.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear HemaThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy going . Not far from motoway.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear JeanThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

6/10 - 괜찮아요

Scott

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 28일
Dear ScottThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money. Would not stay again.
Not worth the money at all. Swimming pool closed for lessons when you want to use it- why advertise that it has a pool when you can barely use it except after 7pm? No fridge in room. You're not in the main Manor house as indicated here- instead you're in a back area/side building. Walls everywhere needed a re paint, the place looked very tired. Only 2 coffee satchets in the stand so had to go off and find member of staff for more. No attention to detail and no customer focus or consideration.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear AnonymousThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. We are currently investing heavily into the hotel and have recently changed all the carpets and are due to both decorate all areas and change the bedroom doors that have not been changed. Hopefully this will have the desired impact we wish. I am sorry you were not in the manor house we have different room spread over different areas of the hotel depending on the room type you booked.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

8/10 - 좋아요

GC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear GCThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Samuel

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear SamuelThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

2/10 - 너무 별로예요

Brandon

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear BrandonThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear DavidThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

8/10 - 좋아요

John

좋아요: 청결 상태, 객실의 편안함
Dinning organisation needs attention.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JohnThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

4/10 - 별로예요

Ben

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear BenThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. If you would like to discuss further please don't hesitate to get in touch.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

4/10 - 별로예요

Jonathan

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JonathanThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

4/10 - 별로예요

Jonathan

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JonathanThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

8/10 - 좋아요

David

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear DavidThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

6/10 - 괜찮아요

James

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JamesThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

2/10 - 너무 별로예요

Shereena

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear ShereenaThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here to visit Warner bro studios as it was right around the corner, staff was friendly and rooms was clean. Would recommend!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JamesThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Marilena

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear MarilenaThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Jade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay beside minor details.
Very lovely and helpful staff, room was good. Only issues were some stains on the bedsheet, shower head seemed I'll fitted and not hot enough and the bathroom door was eroded at the bottom due to probable water damage. But I would definitely stay again, amazing views and the room looks very fancy, hotel itself felt high end.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear JadeThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience. I have asked the housekeeping team to look into your comments regarding the bedsheet and shower, I am sorry there were issues in this area.Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

8/10 - 좋아요

Deborah

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear DeborahThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

4/10 - 별로예요

Rebecca

별로예요: 직원 및 서비스
fine as a base for the night.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear RebeccaThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently. Please do get in touch if I can be of any further assistance or if you would like to offer further details.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear DanielThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous place wonderful staff
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Dear DanielThank you for taking the time to review Hunton Park Hotel Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Emma

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Dear EmmaThank you for taking the time to review Hunton Park Hotel Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Jameelah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear JameelahThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that you enjoyed your stay with us.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team

6/10 - 괜찮아요

Lynne

단체 여행
좋아요: 청결 상태, 객실의 편안함
Distinctly underwhelmed
Dinner and room were fine. Bit strange to have to go to the bar to get drinks when we were having dinner at a table (after we'd had to ask to be sat at a proper table and not on a sofa!) Wasn't able to access the swimming pool and staff not overly helpful when I tried to have it opened so gave up on swimming. Breakfast was mediocre. Coffee unpalatable and the most solid egg yolks i've ever come across! Sausages and toast good!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear LynneThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your recent stay. I am sorry that you could not get into the swimming pool, we do put this on a code system to ensure health and safety of this area so we all know who is swimming when. I am sorry you felt the reception staff were unhelpful I have spoken to the team involved and explained your feedback and the importance of paying our valued guests the upmost attention. I have spoken to the kitchen team about breakfast as this should always be fresh and clearly the eggs had been out some time.Thank you for sharing your detailed feedback, we are sorry that so many aspects of your stay failed to meet your expectations and that we failed to provided good value for money. Overall we wish you had a more positive experience whilst being our guest. Kind regards Hunton Park Hotel Team

10/10 - 훌륭해요

Julie

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear JulieThank you for taking the time to review Hunton Park Hotel Hotel. We are delighted to note that your recent visit was a positive experience and that.I am pleased that you found the staff friendly and will pass this on to the team.We hope that you will consider returning to the hotel again in the future. Kind regards Hunton Park Hotel Customer Service Team

6/10 - 괜찮아요

Mark

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not quite as advertised
Looked amazing from the photos but the rooms were less than impressive - bathrooms not cleaned properly, marks on walls and floors, walls very thin, leak stains on roof, broken guttering dripping all night, lights not working around bed, housekeeping staff chatting outside the room at 7am waking people up. Poor lighting in car park. Location good and staff pleasant however. Avoided breakfast as too expensive. When I check in, do I really need to sign in 6 places on the same form?
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear MarkThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your stay recently.I have spoken to the housekeeping team about the bathroom not been cleaned properly and have instructed some additional training to the cleaner involved. The whole team have also been spoken to about noise in eth corridor in early mornings as they should not be disturbing our guests, apologies for this.We are sorry that so many aspects of your stay failed to meet your expectations and that we failed to provided good value for money. Overall we wish you had a more positive experience whilst being our guest. Kind regardsHunton Park Hotel Customer Service Team

10/10 - 훌륭해요

Nathalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear NathalieThank you for taking the time to review Hunton Park Hotel Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to the hotel again in the future. Kind regards Hunton Park Hotel Customer Service Team

8/10 - 좋아요

Stefan

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear StefanThank you for taking the time to review Hunton Park Hotel Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to the hotel again in the future. Kind regards Hunton Park Hotel Customer Service Team

10/10 - 훌륭해요

MIKE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear MikeThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park HotelCustomer Service Team

2/10 - 너무 별로예요

CJ

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear CJThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to share with the team and improve. We are sorry that you were disappointed with aspects of your stay recently.I do hope we have the pleasure of welcoming you back in the future.Kind regardsHunton Park Hotel Customer Service Team

6/10 - 괜찮아요

Kierron

가족 여행
좋아요: 직원 및 서비스
This is a wonderful property but we were in the wing that was being re carpet and the smell of glue was strong and we were woken with shouting and yelling as the carpet fitters started working at 7am.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear KierronThank you for reviewing Hunton Park Hotel. I am glad you enjoyed the property during your stay. As you have mentioned this week we have as always being investing in upgrading of the hotel and renewing the carpets in some of the corridors. I am sorry this disturbed you I will be speaking to the fitters as this should not be done until 9am so apologies.I do hope you can return to the hotel soon.Kind RegardsGuest Services.

10/10 - 훌륭해요

Eduard

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear EduardThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park HotelCustomer Service Team

4/10 - 별로예요

Tamara

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear TamaraThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your stay Overall we wish you had a more positive experience whilst being our guest.Kind regards Customer Service Team

6/10 - 괜찮아요

TIA

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear TIAThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your stay.Overall we wish you had a more positive experience whilst being our guest. Kind regards Customer Service Team

4/10 - 별로예요

Neil

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Splif found in room when turned up which made the room smell with no options to move as fully booked. First night got woken up at 2am by a drunk party in room next door. Which to be fair the staff sorted straight away and gave half our money back. But as a whole the hotel seemed run down since we stayed a year ago. Swimming pool very run down.
답변 제공: General Manager 님, 2023년 12월 16일
Dear NeilThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your recent stay. I am sorry that you found a cigarette but in your room this is very disappointing. I have passed this feedback onto the housekeeping team who are investigating and delivering corrective training to the attendant who cleaned your room.The hotel is currently investing in the facilities and only this week we have been fitting new carpets to the corridors which among other items will really help bring the hotel up to the standard we want it to become.Overall we wish you had a more positive experience whilst being our guest. Kind regards Hunton Park Hotel Team

6/10 - 괜찮아요

Darron

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear DarronThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your stay Overall we wish you had a more positive experience whilst being our guest.Kind regards Customer Service Team

10/10 - 훌륭해요

Samarene

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear SamareneThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park HotelCustomer Service Team

10/10 - 훌륭해요

James

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear JamesThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park HotelCustomer Service Team

4/10 - 별로예요

David

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Setting and outward appearance nice. Room was dirty. Breakfast however was nice as was the bar. Shower flooded bathroom.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear DavidThank you for taking the time to review the hotel. Customer feedback is important to us as we use it to measure our strengths and weaknesses, we are sorry that you were disappointed with your recent stay. I am sorry that you found the room dirty I have passed this feedback onto housekeeping to investigate and give corrective training to the attendant who cleaned the room.Thank you for sharing your feedback regarding the bar and breakfast I have passed this positive feedback onto the teams.Overall we wish you had a more positive experience whilst being our guest. Kind regards Hunton Park Hotel Team

8/10 - 좋아요

Barney

2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear BarneyThank you for taking the time to review Hunton Park Hotel. We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future. Kind regards Hunton Park Hotel Customer Service Team