BBQ/피크닉 공간
예약 가능 여부 확인

레지던스 인 바이 메리어트 피오리아 여행 후기

3 out of 5
레지던스 인 바이 메리어트 피오리아
2000 West War Memorial Drive, Peoria, IL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 198개 이용 후기 중 105개" "
평점 8 - 좋아요. 198개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 198개 이용 후기 중 16개" "
평점 4 - 별로예요. 198개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 198개 이용 후기 중 7개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Laura

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place deserves 10 stars. Staff was phenomenal. The place was so clean, and our room was immaculate! Breakfast was great, and pool/hot tub were so clean.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Ana

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t know I had to put a $250 deposit being that I live around locally.That should be disclosed through you guys in site of this situation,And the room had a huge stain on the floor soon as we walk in as well multiple stains on couch and there was a mildew book bag in the closet.And as I was checking out I heard a maid speaking on me and my kids stay of the room.Yes we had quite a bit of trash but we put it in bags and had it stacked nice as possible being they don’t provide that big of a trash can.And the hot tub didn’t work properly and is stained brown so does look dirty
2024년 3월에 1박 숙박함
답변 제공: RI Peoria 님, 2024년 3월 28일
Hi Ana, I reached out to you via email. I'm so sorry for your experience and we are taking corrective measures to address. Thank you for booking your stay with us. Should you return to our area, I hope you will consider giving us another opportunity. Thank you.

2/10 - 너무 별로예요

mauricio

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I made a genuine mistake of booking this room. I thought I was booking a room in Peoria, AZ not PEORIA ILLINOIS, and these folks cannot refund my money. This is B.S.
2024년 3월에 1박 숙박함
답변 제공: RI Peoria 님, 2024년 3월 21일
Mauricio,I apologize that Expedia was unable to refund your booking. Unfortunately your review reflects negatively upon our hotel, when we have no control over 3rd party booking sites like Expedia.

6/10 - 괜찮아요

Timothy

출장 여행
좋아요: 편의 시설/서비스
The area is property is hard to get to. One adjacent property is not very nice. This property is aged and has poor ventilation in hallways so it smells musty.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 9일
Hi Timothy,I apologize that you encountered a musty smell within the hallway during your visit. This is not a normal occurrence at our property so I do hope you will consider staying again. Thank you for booking with us.

10/10 - 훌륭해요

James P

2024년 2월에 1박 숙박함
답변 제공: RI Peoria 님, 2024년 3월 21일
Thank you!

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice pool
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 8일
Hi Taylor,Thank you for taking the time to leave us a review and I am very pleased you enjoyed the pool. We look forward to seeing you again.

8/10 - 좋아요

Jana 님, Decorah

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room layout & having a kitchenette is particularly nice. Staff are very attentive to customer service. There was a nice packet in the room with an eye mask, ear plugs, & bedtime tea that was an unexpected detail. The breakfast/coffee area is meticulously maintained. One unique layout to this particular spot: The property location isn't the easiest to navigate. It is accessed on a small, narrow road that is only found by driving around an access road that goes around the Mall. The building is tucked behind a Baymont Suites so you can't see it very well. Not the property's fault but more of a land design issue. I was glad my first time getting there was in daylight. Signage leading to the area is not lit so navigating at night could be a be more challenging.
2024년 1월에 3박 숙박함
답변 제공: Management 님, 2024년 1월 28일
Dear Jana,Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and our amenities. We look forward to hosting you again in the future. - Residence Inn by Marriott Peoria

10/10 - 훌륭해요

Doug

2024년 1월에 1박 숙박함
답변 제공: RI Peoria 님, 2024년 3월 21일
Thank you, Doug.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 bedrm suite perfect for family Christmas
Stayed in the 2 bedroom suite with full kitchen for family Christmas. Room has real fireplace that burns real wood, but you have to use their logs. We did not use it as it was too warm in room with oven on. Was nice to have a fullsize oven to bake a lasagna in. Both bedrooms had a king size beds. Kitchen table only had 2 chairs. Hotel staff was very accommodated in bringing us 2 more when asked, since there was 4 of us in the room. Morning hotel breakfast was good. Only downside was our room #211 did have a strong cigarette odor in it.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Andy

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Adell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fair stay
Fair the kitchen asked us to bring our plates out our room for food and 223 wouldn’t warm up
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

JERMAINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5 star treament and amenities. Best staff any guest can ask for.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Ivan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here! Mold, rude staff, non-ADA access
The whole facility smells like weed and cigarettes. The elevator jumps when you get on and off and feels like it is going to fall. Definitely not Ada accessible and we were not given a room that was wheelchair accessible or a roll in shower. How we booked the room. Beds are gross and very uncomfortable, felt like you were sinking in. Fridge was gross and the kitchen utensils were even worse. Black mold in the bathroom, felt sick whole time we were in the room and when we said something about it we were told it was fine. As I and my family are allergic to black mold. This is not good. Lastly the fireplace was a plus but when we lit the wood we had to buy at the front it made the whole room go smoky and the fire alarms went off and wouldn’t turn off. The hotel was also about 100 dollars more than what we booked the hotel for.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comforyable
Nice place to stay. Staff was friendly and helpful. The breakfast was good. The room was comfortable and well-equiped.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean hotel. Many amenities offered to make stay comfortable and convenient (continental breakfast, indoor pool, fitness center, basketball court). Friendly staff.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Demeatra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Omar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 10월에 2박 숙박함

8/10 - 좋아요

NANCY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Annmarie

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice
2023년 9월에 2박 숙박함

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 7월 12일
Thank you!

10/10 - 훌륭해요

robert Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worked for us, but noisy upstairs
2023년 6월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 6월 19일
Thank you

8/10 - 좋아요

Angelica

2023년 5월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 6월 19일
Thank you

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 6박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 6월 19일
What could we have done to make your stay better?

6/10 - 괜찮아요

Alyssa

별로예요: 청결 상태, 직원 및 서비스
2023년 5월에 5박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 5월 18일
Would you be able to let us know what we could have done to make your stay better?

4/10 - 별로예요

JAMES

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
I have stayed in several Residence Inns around the country and this one was by far the dirtiest. Carpet and sofa were attained. We had to clean all of the dishes and appliances. Utensils were almost as nasty as though they had been used, wiped, and placed in drawers. There is something structurally wrong with the ceiling/upstairs floor that when the tangent about walked it was extremely loud and sounded as he was coming through the ceiling. The dishwashersounds as if it is a machine in a factory. On a good note; the front desk staff was courteous and friendly. I will most likely not stay here again since there are other options in the same area.
2023년 4월에 3박 숙박함
답변 제공: Jennifer 님, 2023년 4월 5일
I do apologize that you did not enjoy your stay, and appreciate the feedback. We use all feedback to improve the stays for the next guest, and I do hope that you give us a second chance to give you an outstanding stay the next time that you are here.

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 3월 30일
Thank you!

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 3월 28일
Thank you!

8/10 - 좋아요

Mark 님, Lexington

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great breakfast options, some of the best ive had. Property is a little dated, hot tub out of order.
2023년 3월에 3박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 3월 19일
I'm glad that you enjoyed your stay. I do apologize that the hot tub is down as we are waiting on parts and it will hopefully be back up and running the next time that you are in the Peoria area!

4/10 - 별로예요

JOHN 님, vista

가족 여행
별로예요: 숙박 시설 상태 및 시설
My room was a bit "shaby". Hard to schedule room cleaning. Dishes in kitchen cabinets needed to be cleaned. Guest laundry area needed some clean-up. Faded, warn-out Christmas decorations still on display at side entrance. General vibe was that the staff didn't have the interest (or time) to keep things looking nice.
답변 제공: Jennifer Bryant 님, 2023년 3월 7일
I do apologize that your stay at Residence Inn Peoria, IL was not up to your expectations. I do hope that you come back and give us a second chance to make a great first impression.

6/10 - 괜찮아요

Timothy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was not completely cleaned. Door broke and would not open. Fitted sheet did not fit bed
2023년 3월에 2박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 3월 6일
I do apologize that you were not satisfied with the room. I do hope that you give us a second chance to give you an extraordinary stay the next time that you are in the area.

10/10 - 훌륭해요

Salvador

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2023년 2월 12일
Thank you for the review. I'm glad that you enjoyed your stay and look forward to seeing you here every time that you are in the Peoria area.

8/10 - 좋아요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2022년 12월 12일
What could we have done differently to given you an extraordinary experience?

10/10 - 훌륭해요

HANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, very quiet location and has
2022년 11월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2022년 12월 2일
Thank you for the 10 Star review!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kitchen
Large with very nice kitchen
2022년 11월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2022년 12월 2일
Thank you for the kind review!

10/10 - 훌륭해요

Alan 님, Libertyville

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff is superb: everything right. Check in was speedy, gracious, responsive, informative. Melissa and Natalie were great. Breakfast room was very clean and inviting, though real oatmeal and bacon or sausage would have been appreciated. Room was spacious and fully equipped with everything needed and more. Overall outstanding!
2022년 11월에 1박 숙박함
답변 제공: Jennifer Bryant 님, 2022년 12월 2일
Thank you for the kind review. It is always nice to hear that my staff is going above and beyond to make your stay extraordinary.

10/10 - 훌륭해요

Jonathan L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Close to shopping food and downtown medical center
2022년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel! Breakfast had much to be desired and guy couldn’t keep things filled.
2022년 7월에 2박 숙박함

4/10 - 별로예요

John

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Pets and unpleasant odors
Pets are prevelant at this location so if that's an issue for you stay elsewhere. The staff was friendly and helpful. My primary issue with our stay was guest placing garbage right outside there door because they didn't want the odor from their carryout refuse in their room. The odor bordered on nauseating. The facility should find a way to minimize this issue.
2022년 7월에 3박 숙박함

6/10 - 괜찮아요

Shirley 님, Blacksburg

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Bonita

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was one of the only CAT-friendly hotels anywhere around. Many hotels claim to be pet-friendly but allow DOGS ONLY. Although it cost a bit more, the cost was next to nothing compared to other hotels who charge outrageous amounts per pet and/or per night. I had to stay for two weeks due to job transfer before I could get into my new place. Thanks to the Residence Inn for their cat-friendly environment.
2022년 4월에 17박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very fine experience
2022년 4월에 1박 숙박함

8/10 - 좋아요

Brenda

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
While the room seemed generally pretty clean, there are obvious signs of wear (lots of dents in the fridge, torn blinds, dark lighting) in the room. The outside is the part that is most obvious though. Walking dogs behind the hotel and the fencing around the a/c units are falling apart with open screws and siding missing from the building. The hotel is located in an area behind what appears to be a dead or nearly dead mall. That being said, the area immediately passed that mall appears to be new and with some decent fast food options. The grassy areas are definitely showing signs of people not cleaning up after their dogs and nobody else cleaning it either. There was nothing here that would keep me from staying again as I drive through though. The staff that I met was very nice and my room was conveniently right by the back door where I could get my dogs in and out easily.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints. Everything was good.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Salvador

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely enjoyed our stay
2022년 2월에 1박 숙박함
답변 제공: Hotel Staff 님, 2022년 4월 9일
Salvador, We are pleased to hear that you enjoyed your stay. Thank you very much for taking a moment to leave us your review.

4/10 - 별로예요

victoria

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed a comfortable bed and use of the swimming pool but our room's dishwasher didn't work, the dining chair's leather was ripped, the dining light was out. The assistant manager moved us after a week to another room where the dishwasher also didn't work. The second or third day that we went to breakfast, there were no plates and we had to wait for someone to come back from getting some. The assistant manager said she would deduct 2 nights' fees from our bill for the inconvenience and gave us a generous gift bag. Our complaint is not about the staff but about the condition of both rooms, especially not having use of the dishwasher for 12 days. This particular facility needs some upgrading to match the quality of the Marriott brand we've come to expect.
2021년 12월에 12박 숙박함

8/10 - 좋아요

Eyad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Julie Kay 님, Louisville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함