숙박 시설의 전망
예약 가능 여부 확인

카라나 팜스 리조트 여행 후기

카라나 팜스 리조트
40 42 Tarcoola Crescent, Chevron Island, Surfers Paradise, QLD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 367개 이용 후기 중 120개" "
평점 8 - 좋아요. 367개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 367개 이용 후기 중 58개" "
평점 4 - 별로예요. 367개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 367개 이용 후기 중 11개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
goonggmhaji
analyazoom
2020년 2월에 13박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
체크인 오피스...
체크인 하는데 1시간이나 기다렸네요. 그것도 연휴에 기분좋게 갔는데 시작부터 기분이 상했어요.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

JI HOON 님, 한국

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
추천하지 않습니다.
숙박비가 저렴하고 서퍼스파라다이스까지 거리가 가까워보여서 예약을 했는데, 생각보다 서퍼스파라다이스까지 나가는데 시간이 오래 걸렸습니다.(10~15분 정도 소요) 그리고 객실이 오래되고 위생상태가 좋지 않아 곰팡이 냄새가 나서 자주 환기를 해 주어야 했고, 시설이 많이 낡아있어 사용에 불편함이 있었습니다. 데스크 직원은 친절하였고 가격이 저렴하였으나 그 외의 사항들이 대부분 불량하여 추천하고 싶지 않습니다.

6/10 - 괜찮아요

JUNG SUB 님, melbourne

좋아요: 청결 상태, 객실의 편안함
soso
it wasnt bad.. very nice location and quit place. however cellphone wansnt worked in the resort

8/10 - 좋아요

Sungsil 님, Korea

좋아요: 객실의 편안함
즐거운골드코스트
일단 리조트호텔인게 좋았습니다 넓은것도 있고 세탁기 건조기도 있어서 좋았어요. 위치가 가장 좋았는데 섬안에있다고 하지만 짧은 다리 하나 건너면 서퍼스파라다이스 금방이라 위차가 참 좋았어요. 대형마트도 5분이면 갈수있어서 자주갔어요. 테마파크,다른구역에 갈수있는 버스정류장도 다리건너 바로 있어서 아주아주 편해요. 직원들도 친절해서 좋았습니다 위치, 시설 다 좋았는데 한가지 아쉬운게있다면 침대가 조금만 움직여도 삐그덕 소리가 났습니다. 예민한사람이 오면 신경이 많이 쓰일정도인것같아요 그거 빼고는 아주 만족합니다

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay !
Our room was spacious and it was very clean. The owner was very helpful and her puppy Oscar, was just adorable ! Would highly recommend this place if youre planning to go to Gold Coast .

8/10 - 좋아요

unnamed 님, S.KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
편리한 위치
숙소는 깔끔하며 식기도구와 오븐까지 구비하고 있었습니다. 이른 체크인시간에도 반갑게 맞이하여 주셨고, 친절하셨습니다. 수영장이 있었고 식기도구는 자신이 정리하고 체크아웃하는 방식이였습니다. 위치는 서퍼스 파라다이스에서 걸어서 5~7분정도에 위치하여 편리하였습니다. 대형마트도 서퍼스파라다이스주변에 있어 식자재조달도 용이하였습니다.

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely and easy stay, our requests were dealt with promptly by the friendly host. Will return if every up that way.
2024년 3월에 8박 숙박함

8/10 - 좋아요

Trish

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is as described. I very much liked that it had air conditioning in the Qld summer heat and humidity. A delightful pool. A washer and dryer in my apartment with an actual functional kitchen (not a kitchenette).
2024년 2월에 5박 숙박함

8/10 - 좋아요

susan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Internet service was non-existant. Lucky we all had data we could use and had already downloaded podcasts, books etc before our stay. Unit was in perfect order, pool clean and very well maintained.
2024년 1월에 6박 숙박함

8/10 - 좋아요

William

연인과의 여행
좋아요: 편의 시설/서비스
Good place for the price floor was a bit dusty but good place to stay
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Simon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great communication, easy walk to the beach, great price.
2023년 12월에 5박 숙박함

8/10 - 좋아요

Wilmer

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Lorraine

2023년 10월에 21박 숙박함

10/10 - 훌륭해요

Andrea

The unit had a fully serviced kitchen which was great. The admin office lady Jane was so accommodating and friendly. Nothing was a problem. Great service and convenient location. Highly recommended.
2023년 10월에 9박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태
2023년 9월에 5박 숙박함

8/10 - 좋아요

Shirley

연인과의 여행
좋아요: 청결 상태
Convenient to most things
2023년 8월에 4박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 편의 시설/서비스
Lounge needs replacing. Very noisy neighbours!! Little or no noise insulation between rooms...could hear them change their minds!! Very clean & a comfy bed!
2023년 8월에 4박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 편의 시설/서비스
Service from Jane and maintenance staff was excellent. Great location and spacious apartment. Property showing its age.
2023년 4월에 7박 숙박함
답변 제공: Jane 님, 2023년 5월 5일
Thank you very much John. I hope everything goes perfectly with you. All the best!Kind regards,Jane

8/10 - 좋아요

Sehyun

좋아요: 청결 상태, 편의 시설/서비스
2023년 4월에 7박 숙박함

6/10 - 괜찮아요

Bevan

단체 여행
좋아요: 청결 상태
unit was clean and tudy but couldant connected to the free WiFi internet and didant have hot water for 2 of our 9nights we stayed other then that we enjoyed our stay
2023년 3월에 9박 숙박함

10/10 - 훌륭해요

Danny

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was really happy with the stay
2023년 1월에 3박 숙박함
답변 제공: Jane 님, 2023년 1월 29일
Thank you Danny for your kindness. We look forward to serving you again!

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, safe and quiet location. Close to public transport, shopping and main attractions. Place is clean, tidy and has everything you might need for your stay. Swimming pool is excellent. We enjoyed our stay. Highly recommended. Thank you
2023년 1월에 5박 숙박함
답변 제공: Jane 님, 2023년 1월 25일
Hi Peter, thank you very much for your kindness. We look forward to serving you next time!

8/10 - 좋아요

Sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable unit, with great amenities that is easy to get to places
2023년 1월에 10박 숙박함
답변 제공: Jane 님, 2023년 1월 25일
Thank you! we look forward to serving you next time!

10/10 - 훌륭해요

Eden

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing accomodation family friendly highly recommend
2023년 1월에 6박 숙박함
답변 제공: Jane 님, 2023년 1월 24일
Thank you so much Eden for your kindness. We look forward to serving you next time.

6/10 - 괜찮아요

Caitlin

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
There were cockroaches in our apartment (we found 3) I have photos for $250 per night plus for for some nights, this doesn’t seem reasonable. I would like a part refund
답변 제공: Jane 님, 2023년 1월 9일
Hi Caitlin,We are very sorry for the inconvenience. We just did a pest control one week ago and that's why the dead cockroaches appeared and we cleaned it immediately. We are always keeping the rooms very clean and we are offering the best price in the market. We will do it better and thank you for your message.

8/10 - 좋아요

Solange

2022년 12월에 2박 숙박함
답변 제공: Jane 님, 2023년 1월 24일
Thank you! We look forward to serving you next time!

6/10 - 괜찮아요

OLIVIER

좋아요: 청결 상태
Hôtel, un peu vieillot, mais calme
Hôtel situé De façon un peu excentré. Un peu vieillot dans le mobilier. Mais calme, sans bruit.
2022년 12월에 7박 숙박함

8/10 - 좋아요

Phillip

출장 여행
좋아요: 청결 상태, 객실의 편안함
All Good
Good communication and everything that was needed
2022년 12월에 5박 숙박함
답변 제공: Jane 님, 2022년 12월 11일
Thank you Philip. We look forward to your coming next time.

4/10 - 별로예요

Luke

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place would be nice if they did some work on maintaining it. The cold tap in the bathroom basin didn't work and the towel rail was only connected by one screw so unusable. The ceiling in the bathroom was also covered in mould. The air conditioner appeated to be about 20 years old and held together by sticky tape. It was noisy and not very cold unfortunately. I was working on the Gold Coast for a week and it definitely wasn't worth the money. I wouldn't recommend staying there until the place is renovated or sold.
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Anneli

좋아요: 청결 상태, 객실의 편안함
2022년 3월에 8박 숙박함

8/10 - 좋아요

GJ

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet, close walk to the shops
2022년 3월에 7박 숙박함

2/10 - 너무 별로예요

Grant

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No availability to amenties - Work commence at 6am on property by contractors - no notification that propert was under construction renovations and also nearby construction - too far from shops and Caville avenue - cigerette burns on floor - fans wobble and make noise - extra furniture in room like two coffee tables in small area - Book elsewhere as no value here.
2022년 3월에 6박 숙박함

2/10 - 너무 별로예요

kellie

2022년 3월에 1박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

8/10 - 좋아요

Martin

좋아요: 청결 상태, 객실의 편안함
Getaway.
Was in a handy spot. Clean and comfortable. Though a bit dated. Would recommend.
2021년 9월에 2박 숙박함
답변 제공: manager 님, 2021년 10월 17일
thank you for staying with us and thank you for your review. we are glad you had a good experience and are working together with owners to keep updating the apartments. hopefully we will have upgraded category of rooms as " superior room" very soon. have a merry christmas and stay safe during covid. wenfu manager

8/10 - 좋아요

vicki

좋아요: 청결 상태, 편의 시설/서비스
Excellent location to beach and cavi
2021년 9월에 7박 숙박함
답변 제공: Deb - Guest Relations 님, 2021년 10월 8일
We are glad you enjoyed your stay at Karana Palms Vicki and hope to see you back for a visit some other time. Kind Regards

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms smelled musty. My girlfriend has severe asthma. Matress was old with no dustmite cover. One night stay and my girlfriend was in hospital for hours. Unable to stay for the 4 nights booked due medical reasons. Hotel has refused to refund the difference. Will not stay again.
2021년 7월에 4박 숙박함
답변 제공: Deb - Guest Relations 님, 2021년 7월 28일
We are very sorry to hear that your girlfriend has such a severe respiratory condition but I find your comments a little unfair. Your reservation was very last minute but you were given one of our premium apartments and one that is often requested by return guests. The bed was updated only months ago so is certainly not "old". All our mattresses have mattress protectors or mattress toppers on them with mattresses regularly put into the sun for airing and eradication of dust mites etc. I was not even aware of your situation until over two weeks later when you phoned so requesting a refund when we were not given the opportunity to re-sell the room at the time seems a little unjustified. We do respect your comments however and wish you both well in the future.

4/10 - 별로예요

John

별로예요: 객실의 편안함
Choose somewhere else
Rooms are very small, in particular the bathroom, where the door can't be closed or opened very easily. Toilet seat cover wouldn't stay up as it was supposed to. The wifi reception was dismal. One of the overhead lights didn't work since the lamp was blown. I wouldn't recommend this place at all.
2021년 7월에 1박 숙박함
답변 제공: Wenfu 님, 2021년 7월 12일
Thank you for your comments John and we are sorry you didn't enjoy your one night stay with us. The ground floor unit you were in was the only one available for your same day booking. Housekeeping will always replace light bulbs if requested and we appreciate you letting us know about this. The toilet seat was a self closing one but we have since replaced the entire cistern in that unit. We have not been aware of any WiFi issues in that unit but will certainly look into it for the convenience of future guests. Wishing you well. Karana Palms Management

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean facilities, convenient & quiet locations ..... what more could we ask for 🙂
2021년 6월에 2박 숙박함
답변 제공: Wenfu 님, 2021년 6월 30일
Thank you for your positive review and we are very happy that you enjoyed your stay with us. Hoping that we can accommodate you again in the future. Until then take care and Kind Regards Karana Palms Management

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was very cosy and well priced
2021년 6월에 2박 숙박함
답변 제공: Wenfu 님, 2021년 6월 22일
Thank you for your positive review and we hope to welcome you back for a stay in the not too distant future. Kind Regards Karana Palms Management team

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value units near the heart of Surfers Paradise.
2021년 6월에 1박 숙박함
답변 제공: Wenfu 님, 2021년 6월 8일
Thank you for your review and we hope to be of service to you again in the future. Kind Regards Karana Palms Management team

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 객실의 편안함
2021년 4월에 3박 숙박함
답변 제공: Wenfu 님, 2021년 4월 29일
Thank you Charlotte It was a pleasure having you stay and we hope to see you again another time.

8/10 - 좋아요

Kathy P.

좋아요: 청결 상태
Clean and adequate for what we needed
We needed somewhere just to sleep for the night close to where we did a course. This unit was nothing special but clean And meet our needs at a good price.
2021년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Reception was closed when I arrived @ 2.15pm Apartment had not been cleaned Tap didn’t work in the bathroom & toilet seat was loose On checkout office was again unattended & no one to help with luggage Had I known the building did not cater to disabled I would never have stayed there.
2021년 3월에 2박 숙박함
답변 제공: Wenfu 님, 2021년 3월 29일
We regret that your experience during your stay was a negative one for you as we are continually striving to improve our guest customer service. As an anonymous review it is difficult to follow up on the issues you had but I can assure you that all apartments are thoroughly cleaned between stays. The after hours mobile number is on the office window to assist our guests in any regard. There has been no recent enquiry regarding disabled facilities and as a three floor walk up there the accommodation clearly would not suit everyone. We wish you well in the future.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfect location, great accommodation
Brilliant location, walking distance to central Surfers Paradise hot spots, no more than 10 minutes walk to the beach! Slightly older building but facilities are great, excellent security and secure parking. Very clean and nicely maintained, pool and BBQ area fantastic, new furnishings in the rooms, plenty of kitchenette facilities in the rooms, air con was invaluable.
2021년 3월에 4박 숙박함
답변 제공: wenfu manager 님, 2021년 3월 15일
Dear Alicia, Thank you very much for your kind review. Nothings makes us happier than to hear you enjoy you stay with us! Wish you all the best and looking forward to welcoming you back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Has everything you need , clean and tidy, close to beach and shops. Had a late check in and the owner was very pleasant and welcoming upon arrival.
2021년 2월에 2박 숙박함
답변 제공: Wenfu 님, 2021년 3월 1일
Thank you for your positive review. We would welcome you back at any time in the future.

10/10 - 훌륭해요

Charlotte 님, Gold coast

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place clean and tidy Have a nice kitchen area Bed was good too
2021년 1월에 7박 숙박함
답변 제공: Wenfu 님, 2021년 1월 28일
Thanks for your review Charlotte. It was lovely meeting you and we hope to see you again another time. Kind Regards Deb Karana Palms Reception

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Great place! Very comfortable and close to Surfers Paradise!
2020년 12월에 4박 숙박함
답변 제공: Wenfu 님, 2021년 1월 5일
Thank you for your review and we are pleased you enjoyed your stay at Karana Palms and its locality. Hope to see you again in the future. Kind Regards Management team