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호텔 드 토이라스 여행 후기

5 out of 5
호텔 드 토이라스
1, quai Job Foran, Saint-Martin-de-Re, Charente-Maritime

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 87개 이용 후기 중 62개" "
평점 8 - 좋아요. 87개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 87개 이용 후기 중 7개" "
평점 4 - 별로예요. 87개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 87개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 8박 숙박함
답변 제공: DLC 님, 2023년 10월 25일
What a pleasure to know that you had a wonderful and pleasant time with us and found everything to your satisfaction.Look forward to welcoming you back

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed! It didn’t start well! No message with the code to get onto the harbour, then given an incorrect code, which took a member of staff to come and test it and then had to ask a bus driver for it. Then to find a couple who had the correct code, were checking in just in front of us - how did they get the right code?! Check in was ok, although we were left hanging around and not told our room was ready. Bar and restaurant service not the best! Left waiting at the bar - not even acknowledged for about 10 mins while other orders made and tidying up done. Breakfast - oh dear! Initial waiter, took the order by memory and got it wrong. Then when we asked another waiter for the missing pastry, told the pastry ordered had run out, so ordered a pain au chocolate. Then told had run out of croissants and we could have chocolate bread - erm that’s what we asked for; for the waiter to then turn up with a croissant in his hand and to announce he’d found one! Other guests told us they had had problems too. Check out - ok until the hotel tried to charge us for a dinner we hadn’t had - we only had one breakfast. It was removed from our bill. On the positive the hotel is as lovely as ever and the valet service was very good. If you are 5 star Hotel, the service seriously needs sorting out and quickly!
2023년 7월에 4박 숙박함
답변 제공: DLC 님, 2023년 9월 14일
Thank you for your feedback in regards to your recent visit with us.We wanted to make this sojourn very special (upgrade upon arrival) but what a disappointment to read that your visit was tarnished tdue to a succession of disagreements which should not have happened.Eventhough, it is not an excuse we encountered huge challenges in recruiting and in spite of the efforts of our team, we must admit we had some weak points.Since your stay, we were happy to welcome our new General Manager Maxence Ligneul who will assure to meet our guests' expectations.I really hope to have the pleasure to welcome you back,Sincerely

8/10 - 좋아요

Jean Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien situé
2023년 7월에 3박 숙박함
답변 제공: DLC 님, 2023년 8월 16일
Merci d'avoir pris le temps de partager votre expérience et c'est toujours une immense satisfaction de savoir que les efforts de nos équipes à satisfaire nos hôtes ont été appréciés.Au plaisir de vous accueillir à nouveau,

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
no worries- great staff
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and very special place to say Staff were excellent , especially Veronique and Stan who went over and above with their service. Housekeeping need a special thank you too. Everywhere was immaculate
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Beautiful building. Great food. Only one small thing to improve - should have given us the security code to lower a bollard and enable us to drive down the road to the hotel.
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Mossyroof 님, Cambridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel. We stayed 4 nights in Jul/Aug 2020. The staff were superb (especially helpful with restaurant reservations) the hotel was very clean and the location could not be better. One small negative - we had 2 garden view rooms between the 4 of us. Our daughters shared a room which has a fantastic shower - good pressure and coverage. Our room had an old-fashioned shower attached to the bath - low pressure and not as good. But this is a very small point - we recommend the hotel and will go back next year. One other point about the hotel. The website shows a swimming pool. It makes it clear that this is in a sister hotel. The sister hotel is only about 5 minutes walk away but bear in mind that the pool is not a big pool and there are only a few sun loungers. A few tips from our experience: - The hotel restaurant is reputed to be the best in town but we didn't try it because it is in a tiny courtyard with no view or atmosphere. There are lots of excellent restaurants in town and we prefer a more lively atmosphere. - For similar reasons we did not have breakfast in the hotel. You can get a lovely continental breakfast in one of the many cafes lining the harbour. - Get yourselves some bicycles and ride over to the other coast. There are couple of beach bars at Beach Gollandieres which we enjoyed. - There are no places on the beach where you can rent sun loungers or shades. If you want these then buy yourselves some umbrellas in one of the towns.
2020년 7월에 4박 숙박함

10/10 - 훌륭해요

Mossyroof 님, UK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel. We stayed 4 nights in Jul/Aug 2020. The staff were superb (especially helpful with restaurant reservations) the hotel was very clean and the location could not be better. One small negative - we had 2 garden view rooms between the 4 of us. Our daughters shared a room which has a fantastic shower - good pressure and coverage. Our room had an old-fashioned shower attached to the bath - lower pressure and not as good. But this is a very small point - we recommend the hotel and will go back next year. One other point about the hotel. The website shows a swimming pool. It makes it clear that this is in a sister hotel. The sister hotel is only about 5 minutes walk away but bear in mind that the pool is not a big pool and there are only a few sun loungers.
2020년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

8/10 - 좋아요

yves

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lieu magique ....
Séjour très positif comme d'habitude avec un personnel en or. J'ai juste oublié de mentionner au départ qu'il se dégageait de notre chambre une odeur nauséabonde d'évacuation surtout dans l'entrée . il est plus simple de vous le signaler pour la suite. Sinon l'endroit est toujours aussi parfait et tous les collaborateurs sont exceptionnels
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Dimple

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Amazing
Amazing stay, great customer service and a room upgrade for our special occasion Loved all the special little touches Thank you for an amazing stay
Presidential Suite
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

VICTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour Excellent accueil
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Jérôme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour !
Accueil et sens du service irréprochables.
2019년 10월에 1박 숙박함

8/10 - 좋아요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrific food. Excellent location. Very good service. Some aspects of the condition can be improved ( toilet and bad smell). But we had a Great stay
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Located right in front of the marina.Cannot get to the hotel without a code to enter the premises. Very secure area.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

mårten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top class
Top class experience
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

wilma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So welcoming
First class from the moment you walked through the door. And continues till sadly the moment you have to leave
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un endroit agréable !
L’hotel est situé dans une très belle maison sur le port de Saint Martin. Le service hôtelier est très agréable. La décoration est à l’anglaise.. soignée et haute en couleur. Ce qui nous a déplu: un mauvais parfum d’ambiance a l’orange assez synthétique beaucoup trop fort et entêtant.. et pour les grands attention à la hauteur sous plafond dans la mezzanine de la chambre. Nous avons été surclassé, le prix affiché de notre chambre (750€) nous est apparu trop cher compte tenu de la chambre pas très spacieuse. Le petit déjeuner en supplément est délicieux et le personnel charmant.
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to town centre and activities. Excellent Restuarant’s
2018년 9월에 4박 숙박함

10/10 - 훌륭해요

Richard

Perfection in Ile de Re
An amazing hotel. Right in the middle of town. We will definitely return soon and are very happy to have found such a “gem”.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Bruce Nuvoli

5stars in every single way
Absolutely fabulous hotel in the heart of the marina, the staff, service, food and accommodation were faultless Saint Martin is a gem of a location Highly r
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Nicholas Jamison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fabulous week
This is a lovely hotel.Beautiful decor, impeccable service, very comfortable ad clean. No complaints at all. It is of course expensive but well worth it if you are up for a treat. The location is excellent. St Martin in August is pretty busy on the quayside, and the hotel courtyard was a very peaceful retreat. Very obliging with a lift to a different town and organising a cab for us. Not to forget, there is a sister restaurant a few minutes walk away which has a lovely garden to sit in and a pool area. It was never noisy. Just a few couples and on or two families.
2018년 8월에 6박 숙박함

10/10 - 훌륭해요

lynn 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
beautiful hotel close to the beach
Peaceful, beautiful atmosphere and location. Excellent staff, wonderful hotel and location
2018년 7월에 7박 숙박함

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Beautiful hotel in a beautiful location. Service couldn't be better. The restaurant was fully booked that evening but Saint Martin is full of lovely restaurants so not a problem. A tiny minus point was that breakfast was disorganised and overpriced. Next time we stay we would breakfast elsewhere.
2018년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
We had a two night stay at the hotel. Great location on the harbour. Very traditional decor in the hotel. Staff very helpful. Quite expensive to stay at the hotel, but lovely for a treat. Use of small pool at sister hotel villa Clarrise a five min walk away.l
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Little more for less
This is a charming 4* hotel but definitely not 5*. No real complaints but think the offer is slightly overvalued.
2018년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Good situation on harbour front
The staff were, in the main, young and very friendly and efficient. Our only complaint really was about the housekeeping: drinking glasses were not washed or replaced, the white floor mat in front of the washbasin was not changed for at least four days; nor was the tiled floor of the WC cleaned for the same length of time. Perhaps we were unlucky
2018년 4월에 7박 숙박함

10/10 - 훌륭해요

christophe 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres belle adresse sur l’ile Personnel aux petits soins Vue sur le port reposante et privilégiée

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Le luxe au charme d’antan
Premier séjour, situation idéale au cœur de saint Martin vue sur le port depuis la chambre Ambiance raffinée et service impeccable Thé et café devant le feu de cheminée du salon
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was wonderful, beautiful hotel and lovely area
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Anthony 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
40th Anniversary
We spent 3 nights at this lovely hotel, the staff were very attentive. We unloaded our car and then the car was parked for us., about £15 per night though. The hotel is in a prime position, right by the pretty harbor, handy for restaurants and shopping. Everything is a bit pricey, but worth it for a special occasion
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

lisa 님, palos verdes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it. Only one night
Great location. So cute. Loved our rom. The sister hotel is also outstanding Has a pool. Loved the town and hotel Would stay again
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel in a lovely village
As good as it gets. Could not ask for more.
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon Hotel bien placé . Personé très bien
Bon séjour très agréable literie très bonne qualité . Personnel très serviable

10/10 - 훌륭해요

Nicholas 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel super service super rooms. Loved it!
My family and I greatly enjoyed our stay at the hote. The staff are super attentive and friendly and nothing was too much to ask for. The rooms were spacious and well decorated and very well kept. We stayed in the suit right above the lobby and even with the excellent view of the marina it was quiet at night with the windows shut.

10/10 - 훌륭해요

nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Veronica 님, Chenay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely nights stay in the hotel de Toiras. The attention to detail was very good. The staff were extremely helpful and we even had a weather and tide forecast left in the room to help plan the next day's sightseeing.

10/10 - 훌륭해요

Martin 님, Effingham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A rare jewel
This is a rare find - a truly excellent hotel. Delightful, helpful and attentive staff; magnificent position right on the port in St Martin; beautifully and comfortably furnished rooms; and great service. It's not the cheapest but it offers outstanding value for money. We will be back.

8/10 - 좋아요

RAY 님, guernsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good quality hotel, good food, excellent staff.
Good location close to the port & restaurants also sister hotel to the Villa Clarissa, where you have use of the pool.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

lisa london

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
good hotel good location
Lovely stay just a couple of things younger staff forgot to give napkins and one morning forgot juice and another morning forgot eggs ordered. And did not replace water in room.

10/10 - 훌륭해요

andrea 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful, picturesque and totally relaxing
A wonderful location to explore the island from. The staff were happy to advise on bike routes and restaurants and were extremely welcoming. The hotel was quaint and we liked the attention to detail. So many cafés and restaurants within a stones throw. A fabulous weekend break.