Hello JISOO, We're sorry to hear that your recent stay did not meet your expectations. We value your feedback and would appreciate it if you could contact us directly to provide more details so we can address any issues you may have encountered. Your satisfaction is important to us, and we hope to have the opportunity to make it right.

Hello Maribel, We are very sorry to hear about your experience during your recent stay. Please contact our management team directly to further discuss your concerns and provide more details about your stay. Your feedback is valuable to us in ensuring the best experience for all our guests.

Hello Diana,Lamentamos escuchar sobre su experiencia reciente en el hotel. Agradecemos que comparta sus inquietudes con nosotros para poder abordarlas adecuadamente. Le recomendamos que se comunique con la gerencia del hotel para discutir sus preocupaciones con más detalle. Esperamos que en futuras visitas podamos brindarle una estadía más satisfactoria.

Hello Bruce,We're thrilled to hear that you had a wonderful stay with us! Thank you for taking the time to share your positive feedback. Your kind words truly motivate us to continue providing excellent service to all our guests. We hope to welcome you back soon for another superb experience!

Hello Eduardo, Thank you for sharing your feedback with us. We have forwarded your comments to the relevant team for their review and further attention. Your input is valuable as we strive to enhance the guest experience.

Hello Amie, We regret to hear about your experience and take all feedback seriously. We encourage guests to reach out to management directly for further assistance with any concerns post-stay, as it allows us to address and improve for future guests. Thank you for sharing your feedback with us.

Hello Sergio,We're sorry to hear about your experience. Our room types are designed to accommodate the number of guests stated at booking. We recommend reaching out to management for further assistance. We appreciate your feedback and will address this internally for improvement.

Hello Hugo,We are sorry to hear about your experience. Guest satisfaction is important to us, and we take all feedback seriously. For any concerns regarding your deposit, please reach out to our management team directly for further assistance and clarification.

Hello Kalarav, We apologize that your experience did not meet our usual high standards. Your feedback is important for us to improve our services. We appreciate your input and will address these issues internally. Thank you for sharing your concerns with us.

Hello alfredo, We appreciate your feedback and regret any inconvenience caused. We strive to maintain high cleanliness standards and will address this with our team. Thank you for bringing this to our attention.

Hello Terry,We are delighted to hear that you had a wonderful experience during your stay with us. It sounds like you made the most of our soundproof rooms and convenient in-room amenities. We strive to offer a comfortable and relaxing environment for all our guests to enjoy, including our pool, free WiFi, and complimentary parking. Thank you for choosing us for your getaway, and we hope to welcome you back in the future.

Hello Alicia,We're pleased to hear you found our hotel comfortable and quiet. Our team strives to create a relaxing atmosphere for all our guests. Should you have any further feedback or require assistance, feel free to reach out to our management.

Hello Ellen,We're thrilled that you enjoyed your stay and made the most of our amenities, especially the outdoor pool and WiFi. Your positive feedback is truly appreciated, and we hope to welcome you back for another wonderful experience soon!

Hello Frederic, We appreciate your detailed feedback on your recent stay with us. We regret to hear about your experience not meeting your expectations this time. Our team will take your comments into consideration for improvements. It's nice to hear you found our staff to be professional and kind, despite any delays. We value your loyalty and hope to have the chance to welcome you back with an even better experience in the future.

Hello Lalicia, We appreciate your feedback on the cleanliness of the room. For any future concerns regarding amenities, please reach out to our management team for assistance.

Hello Genaro, We appreciate your feedback regarding the restroom cleanliness and will address it promptly with our housekeeping team. Thank you for bringing this to our attention.

Hello Jesus reynaldo,We appreciate your feedback and will take it into consideration for future improvements. Our team is always looking for ways to enhance our guests' experience. Thank you for staying with us.

Hello David, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Felix E,Thank you for sharing your feedback with us. We apologize for the unpleasant experience you had during your stay. Our team is committed to providing a comfortable and enjoyable stay for all our guests. We take your comments seriously and will use them to improve the quality of our services.

Hello Wendi,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. As a historic hotel, we understand that certain features may not meet modern expectations. We appreciate your understanding regarding the lack of an elevator and the state of the floor. However, we take cleanliness very seriously and we regret that this issue was not up to our usual standards. Your concerns regarding the towels will be taken into consideration for future improvements. We value your insights and hope to have the opportunity to welcome you back in the future.

Hello Christelle,Thank you for your kind words about our hotel! We're delighted to hear that you had a memorable stay and found our property clean, well-maintained, and surrounded by a relaxing atmosphere. Our team takes pride in creating a positive experience for our guests, and we hope to have the opportunity to welcome you back in the future.

Hello Erika,Thank you for your kind words! We are thrilled to hear that you had a fantastic stay with us and that our amenities added to your overall experience. We always strive to provide our guests with a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back in the future for another excellent stay.

Hello ABrianna, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Kathleen,Thank you for sharing your positive experience with our air conditioning system. We are delighted to hear that you had a comfortable night's sleep and that our amenity enhanced your overall stay. We strive to provide the best possible comfort for our guests, especially during warmer weather.

Hello Brent,Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed your time relaxing by the pool and found our facilities to be spotless and welcoming. It is always our goal to provide a memorable and enjoyable experience for our guests. We hope to have the pleasure of welcoming you back in the future.

Hello Liliana,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. We strive to provide exceptional service and it is great to know that we succeeded in doing so. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

Hello Mildred,Thank you for choosing to stay with us for your weekend getaway. We are overjoyed to hear that you enjoyed the refreshing outdoor pool and the cozy family room. It is wonderful that the inclusion of amenities like WiFi, air conditioning, and a flat-screen TV added to your overall comfort. We hope to welcome you back again in the future for another delightful stay.

Hello Lynda,We're thrilled to hear that choosing our hotel for your family retreat was a fantastic decision! It's always our goal to provide a delightful experience for our guests. We hope you and your family had a truly memorable stay with us.

Hello Felicia,Thank you for sharing your positive experience with us! We are delighted to hear that you found our rooms to be spotless and comfortable. Providing a clean and welcoming environment is our top priority, and we are thrilled that we were able to exceed your expectations. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

Hello Frances,We're glad to hear that you found our hotel's amenities to be diverse and accommodating, such as our 24/7 front desk and pool area. Our goal is to ensure that all of our guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back in the future.

Hello Ubaldo,Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you encountered. We strive to provide excellent service and we will address your concerns with our team. We hope you will consider staying with us again in the future.

Hello esteban,We are delighted to see that you had a wonderful experience during your recent stay with us! We greatly appreciate your support and hope to have the pleasure of welcoming you back soon.

Hello Moukay, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Our maintenance team has been alerted and will address the issue promptly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Marina, We apologize for any concerns you may have had during your stay. Please reach out to us directly so we can address any issues you experienced. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

Hello Belinda, Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you found our prices reasonable and appreciated our attentive service. We take pride in maintaining clean rooms to ensure a comfortable stay for our guests. We appreciate your understanding that as an older establishment, some aspects of our hotel may reflect its age. We hope to have the opportunity to welcome you back in the future.

Hello Raymundo, We're sorry to hear that you had a less than satisfactory experience during your stay. We encourage you to reach out to us directly so that we can address any specific concerns you may have. Our team is committed to ensuring the comfort and satisfaction of our guests, and we would appreciate the opportunity to make things right. We value your feedback and will use it to improve our services.

Hello Raymundo, We apologize for any inconveniences you experienced regarding the charges on your credit card. However, as an online guest relations specialist, we kindly advise you to reach out to the hotel directly for assistance with this matter. We encourage you to work with them to resolve any potential discrepancies as they will have the necessary information to address your concerns effectively. Thank you for bringing this to our attention, and we appreciate your feedback.

Hello HUZEFA,Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience you encountered with the rooms and amenities. We appreciate your feedback and will address these concerns with our team. We encourage guests to contact our management directly for further assistance.

Hello Romil,We apologize for any issues you may have experienced during your stay. Please reach out to our hotel directly so we can address any concerns you may have had. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

Hello Bryan,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience. Our team works hard to ensure our guests have a memorable stay, and it's great to know that we succeeded. We hope to welcome you back to our hotel in the future!

Hello Minnie,Thank you for taking the time to share your positive experience with us! We're glad to hear that you found the room design beautiful and the cleanliness meticulous. It's also great to know that you enjoyed the amenities and found our location convenient for exploring the city. We strive to provide a high level of comfort and convenience for our guests.

Hello Monique,We are delighted to hear that you enjoyed our outdoor pool during your stay. It is indeed a tranquil haven where our guests can relax and unwind. We take great pride in maintaining its cleanliness and providing comfortable loungers for ultimate comfort. Thank you for your kind words, and we hope to welcome you back soon for another rejuvenating experience.

Hello Denise,Thank you for sharing your wonderful experience with us! We are delighted to hear that the bathtub added a touch of luxury to your stay and provided a relaxing and comforting experience. We strive to create a home away from home ambiance for all our guests, and we're glad that you felt that during your visit.

Hello Maria,Thank you for your loyalty as a returning guest! We are euphoric to hear that you consistently choose our hotel when visiting San Antonio. We appreciate your ongoing support and look forward to welcoming you back again in the future.

Hello Lily, We're sorry to hear that your recent stay fell short of your expectations. Please feel free to reach out to us directly with any specific feedback you may have so that we can address any issues. We value your input and hope to have the opportunity to improve your experience in the future.

Hello Keshia,Thank you for sharing your positive feedback regarding our excellent amenities. We strive to provide top-notch care and are delighted to hear that you had a great experience. We hope to welcome you back soon for another memorable stay.

Hello Sonia,Thank you for choosing our hotel for your family vacation in San Antonio! We're thrilled to hear that our location was favorable for you and that you enjoyed the peaceful atmosphere away from the city's noise. It's wonderful that the kids had a great time at our pool. We hope to welcome you back for another enjoyable stay in the future!

Hello Carolina,We're sorry to hear that you didn't have a satisfactory experience during your stay. We would greatly appreciate it if you could provide us with specific details about your concerns. Please reach out to our hotel directly so that we can address any issues you may have encountered. We hope to have the opportunity to make it right for you in the future.

Hello Jacquelyn,Thank you for sharing your feedback with us. We're glad to hear that you found our pricing to be reasonable. We appreciate your patronage and look forward to welcoming you back in the future.

Hello Phoenicia, Thank you for providing your feedback. We apologize for any rudeness experienced during your stay. We strive to provide exceptional service to all our guests. We have shared your comments with our team to address this issue. We value your feedback and hope to have the opportunity to welcome you back in the future.