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홀리데이 인 익스프레스 & 스위트 피츠버그 노스 쇼어, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 피츠버그 노스 쇼어, IHG 호텔
228 Federal St, Pittsburgh, PA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 516개" "
평점 8 - 좋아요. 1004개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 116개" "
평점 4 - 별로예요. 1004개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 46개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in town for the baseball game and the location could not have been better!!! Walking distance to everywhere we wanted to be!! The majority of the staff encountered was very friendly with the exception of the gentleman working the reception desk when we first arrived. The manager walked over and helped me and she was great. Overall perfect location and we will keep it high on our list for future visits!
2024년 4월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 17일
Samantha, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice
2024년 4월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 17일
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - 훌륭해요

David 님, Minneapolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The affordable suites were particularly appreciated. Location is excellent for entire city and walking to PNC park is wonderful.
2024년 4월에 3박 숙박함
답변 제공: Owner 님, 2024년 4월 15일
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - 훌륭해요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect downtown location!
2024년 4월에 1박 숙박함
답변 제공: Owner 님, 2024년 4월 11일
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid
2024년 4월에 1박 숙박함
답변 제공: Owner 님, 2024년 4월 11일
Larry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - 훌륭해요

carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 12일
Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Ewen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Owner 님, 2024년 4월 10일
Ewen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Jennifer

가족 여행
Location, breakfast, and staff were excellent.
2024년 4월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 8일
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ver nice staff. Very easy to walk to all attractions in Pittsburgh.
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 8일
Roberto, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Vickie

가족 여행
Personal was wonderful
2024년 4월에 1박 숙박함
답변 제공: Owner 님, 2024년 4월 8일
Vickie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great spot in Pittsburgh - very walkable. Staff nice. Exercise room needs some work (not all machines operable) Pool is small but it was perfect for my needs.
2024년 3월에 3박 숙박함
답변 제공: Owner 님, 2024년 4월 3일
Roberta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for the price. Location could be better. It’s right off the highway and close to the ballpark. But kind of on its own being so close to the highway
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 4월 1일
Sean, thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Owner 님, 2024년 3월 29일
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - 훌륭해요

Kevin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay right next to the ball park
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 26일
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 - 괜찮아요

Brad

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I was unknowingly charged 100.00 extra stating it was a hold when actually it came right out of my account as well as they took the room rate on top of it which i wanted to use cash but was rudely informed” its not thier problem take it up with my bank heres your reciept have a nice day sir” while the gentleman waiting on me for checkout was playing games on his phone and not even looking at me ahe spoke ignorantly. Also the indoor pool was not useable which was unknown and a big let down the room was clean soap dispenser in shower was empty luckily brought my own toiletries still awaiting my 100.00 to be refunded to my account as well .
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 26일
Thank you for taking the time to share your feedback about your recent stay, Brad. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 - 훌륭해요

Amanda

2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 4월 15일
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 - 괜찮아요

Shawn 님, Louisville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Owner 님, 2024년 3월 26일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Zach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good all around
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 25일
Zach, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 - 별로예요

Cale

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 25일
Thank you for taking the time to review us, Cale. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 25일
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Calista

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and the property was very cleanly.
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 22일
Calista, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - 좋아요

Ralph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the good side: it was well designed, contemporary, and convenient to the places we were visiting. On the downside: the bathroom was not ventilated with and exhaust, the shower floor was dangerously slippery, and the hair dryer did not work.
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 22일
Ralph, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 - 너무 별로예요

Tianren

가족 여행
별로예요: 직원 및 서비스
rude room services and unfriendly dront desk staff in the morning
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 22일
Thank you for taking the time to review us, Tianren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 - 좋아요

Elise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was a little underwhelming but overall a good experience
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 18일
Elise, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - 훌륭해요

Cathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to activities and restaurants
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 18일
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 19일
Jessica, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 - 괜찮아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The AC barely worked. It was hot in the room all night
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 18일
Thank you very much for your feedback! We hope to serve you again in the future.

8/10 - 좋아요

Albert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place for family
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 18일
Albert, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - 훌륭해요

LAUREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 18일
Lauren, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - 좋아요

Justin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel that is complete with all the amenities one could want. For this booking, was looking forward to booking two rooms connected together, or adjacent at the very least. Instead, the rooms were on separate floors, which was disappointing.
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 15일
Justin, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 - 괜찮아요

Courtney

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 15일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Emilee

연인과의 여행
Great location for food and entertainment in Pittsburgh. Fantastic staff. Walking distance from music venues, restaurants and night life. Will stay here again.
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 13일
Emilee, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Trent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for all the North Shore destinations.
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 11일
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - 훌륭해요

Dajah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property very clean nd everyone was very friendly
2024년 3월에 3박 숙박함
답변 제공: Owner 님, 2024년 3월 11일
Dajah, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Mellissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very friendly
2024년 2월에 3박 숙박함
답변 제공: Owner 님, 2024년 3월 11일
Mellissa, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 6일
Douglas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Lauri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff, secure and convenient location for the activities we did.
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 3월 5일
Lauri, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 6일
Elizabeth, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Mario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
iIt is a good place to stay to visit the city alone or with family.
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 4일
Mario, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - 훌륭해요

Saylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 4일
Saylor, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - 훌륭해요

Sahrish

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love our stay here! Great parking and breakfast options. The hotel is clean and staff is super friendly.
2024년 3월에 1박 숙박함
답변 제공: Owner 님, 2024년 3월 4일
Sahrish, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the breakfast was disappointing for the Holiday Inn Express.
2024년 2월에 1박 숙박함
답변 제공: Owner 님, 2024년 2월 27일
Laura, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 - 괜찮아요

len 님, CENTREVILLE

좋아요: 청결 상태, 직원 및 서비스
Staff was helpful. Pancake machine was not working. Room was noisy.
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 2월 26일
Ien, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm glad I chose to stay here, it's convenient to Downtown and the hotel was visually appealing. Its was quiet, staff was nice and the room was excellent. Free breakfast & the Tv allows you to check-out which was a nice touch. I also liked the bathroom had Pumps as Hand Soaps/Body Wash, etc. Definitely would stay here again if I'm town again. Lots of sights to see nearby
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 2월 20일
Theresa, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 - 괜찮아요

Connie

2024년 2월에 4박 숙박함
답변 제공: Owner 님, 2024년 2월 21일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - 훌륭해요

Shirley

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was just some hair left on the shower walls but other than that we enjoyed our comfortable stay!
2024년 2월에 1박 숙박함
답변 제공: Owner 님, 2024년 2월 19일
Shirley, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location to everything you would want to do!
2024년 2월에 1박 숙박함
답변 제공: Owner 님, 2024년 2월 13일
James, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable stay. Traffic noise and paying $28/day for parking were disappointing
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 2월 12일
Christopher, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - 훌륭해요

mailyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 2월 13일
Mailyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 - 괜찮아요

Maria 님, ORLANDO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Owner 님, 2024년 2월 12일
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.