야외 수영장
예약 가능 여부 확인

나트랑 원더랜드 호텔 여행 후기

3 out of 5
나트랑 원더랜드 호텔
Lot 10-11 Pham Van Dong, Nha Trang, Khanh Hoa

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 28개 이용 후기 중 6개" "
평점 8 - 좋아요. 28개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 8개" "
평점 4 - 별로예요. 28개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 1개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

minseo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
침대에서 봐라보는 뷰는 굿
방바닥은 그저그랬지만 침구나 타월상태는 깨끗하고. 방뷰와 수영장 식당뷰는 너무 좋았습니다. 다만 수영장 물관리와 크기가 아쉬웠어요
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

Hyounghoon

좋아요: 직원 및 서비스
나쁘지 않은 곳
시끄러운 중국관광객들만 없다면 추천할 만한 숙소입니다. 해변이 보이는 뷰도 훌륭하고, 아침식사도 적당하게 좋습니다.
2018년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
바다전밍 가성비 갑!!
5성급호텔 바다 뷰!! 통유리라 더 좋습니다. 시내에서 약간 벗어나 있지만 택시로 가까움. 가성비 좋아용!! ^^
2018년 7월에 3박 숙박함
답변 제공: Team Hotel 님, 2018년 8월 22일
Dear Guest Thank you for your choice

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 3박 숙박함
Dear Sir/Madam Warmest greeting from Nha Trang Wonderland Hotel Thank you for choosing our hotel as accommodation during your recent visit to Nha Trang I lookforward to welcoming you again Best regards. Hotel Teams

8/10 - 좋아요

Young Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 가격대비 짱
청소를 엄청 깔끔히 해줬습니다. 방 냄새도 나지 않았고 전망도 아주 좋았습니다. 프론트의 직원들이 젊고 활기차고 친절했습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

colin

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel,poor service and location unless your f
The only good thing about the hotel is the building.location is well away from anywhere unless you are russian or chinese and the hotel only seems to look after the guests from there.i was from the uk and they never sorted my issues with the room as i think they didnt understand english.very poor service .
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Bao

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 3박 숙박함
답변 제공: Hotel Team 님, 2018년 8월 3일
Cám ơn đã đến với khách sạn Nha Trang Wonderland Rất mong sẽ được phục vụ Quý khách trong thời gian tới Trân Trọng cám ơn

8/10 - 좋아요

Bruce

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Hotel Teams 님, 2018년 5월 21일
Dear Guest Thank for your review

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
not that great
found cockroaches on the last day; safe wasn't working properly; shower would clog up, water did not drain; breakfast buffet was OK, staff was very friendly but accommodations were not that great.
2018년 4월에 2박 숙박함
답변 제공: Hotel Teams 님, 2018년 5월 2일
Warmest greeting from Nha Trang Wonderland Hotel Sorry for you were unhappy when stay with us. we'll try to fix the issue your experienced.

6/10 - 괜찮아요

nadeem

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
wonderland hotel close to the beach
fabulous staff but room given destroyed our holidays. ultimately they had to move us to a better room on the last night of our stay. they extended our checkout time too. smaller rooms will suffocate you. do not go for smaller rooms it isnt designed well, at times we felt that we were there to repair that room. great breakfast we loved free brekfast provided. pool was nice and staff were friendly. it will cost you a taxi fare everytime you go to the main shopping area/flower city. nice ocean views, would’ve been awesome if the windows were clean. nevermind it was an experience and I am hoping no one goes through this.
2018년 4월에 4박 숙박함
답변 제공: Hotel Teams 님, 2018년 4월 6일
Dear Guest Warmest greeting from Nha Trang Wonderland Hotel Firstly, thank you for choosing our hotel and for your review. Your review is extremely valuable to us, as we strive to improve each and every day. We hope that we will convince to change your mind about us when you come back at the next trip

10/10 - 훌륭해요

Alla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отличный отель с чистым бассейном
Комфортный отель. Сразу заселили на 2 часа раньше, так же разрешили оставить вещи но 5 часов после выселения. Номер стандарт с окном на город. Это простой вид, но со стороны центрального фасада с раннего утра светит солнце, в то время как у меня была полутень и достаточно было открытого окна (окна большие) и редко включенного вентилятора. Очень качественная уборка. За 11 дней смена пастельного белья была два раза. Отличный бассейн, вода всегда чистая, уборка помещения производится каждый день, так же моют покрытие бассейна и происходит смена воды, постоянно работает насос. Я ходила в бассейн каждое утро и иногда вечером ,это было очень приятно и чисто. Завтраки однообразны, но голодным никто не останется. Отель не большой, соответственно и ресторан не большой, но мест хватало всегда. Приятный, вежливый персонал. В номере хороший сейф, по размеру планшет помещается. Рядом стройка, но шума от стройки не слышно. Что не хватало: был маленький холодильник, но он не работал, при обращении к администратору, встретила милую улыбку, этим и ограничились. Не захотела портить отдых выяснением отношений. Море напротив есть, но купаться там не получится, так как это набережная. Нужно пройти метров 200 до песчаного пляжа и захода в море, но опять же купаться там не советую. Течения в этом месте гонит грязь и мусор в стороны берега. Если пройти метров 500,то будет уже чистый пляж и чистая вода. Кафе где поесть много,они на каждом шагу и можно выбрать, в зависимости от уровня цены и комфорта.
답변 제공: Hotel Teams 님, 2018년 4월 6일
Dear Guest Warmest greeting Nha Trang Wonderland Hotel Thank you for your review and for choosing out hotel. I'm happy that you enjoyed your stay. Looking forward to welcoming you again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great views from the room. However, there is not a beach in front of the hotel (just water). You have to walk a few minutes to get to a sandy beach.
2018년 2월에 1박 숙박함
답변 제공: Hotel teams 님, 2018년 3월 16일
Warmest greeting from Nha Trang Wonderland Hotel Thank you for chosing our hotel. Lookforward to welcoming you in the next time. Best regards

6/10 - 괜찮아요

Rusalina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2017년 10월에 4박 숙박함
Dear Sir/Madam Warmest greeting from Nha Trang Wonderland Thank you for choosing our hotel as accommodation during your recent visit to Nha Trang I lookforward to welcoming you again Best regards. Hotel Teams

8/10 - 좋아요

실제 이용하신 고객

별로예요: 청결 상태
一般的酒店
一般的酒店,特別是睡了一晚後身上生了很多一點點紅點,不知道是不是床上用品不潔淨.
2017년 5월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

vincent

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Be more open with the potential customers
Before I get started I believe you should be aware that at the time of writing this review there was major building work going on right next to the hotel, I mean like another hotel is being built next door (or at least I think it's a hotel by the size of the plot. so check before you book if this is a problem for you. Here we go, location: I believe would be very quiet if the building works were not there, but is isn't close to the main hub of the town it took us about 25mins by scooter and you would definitely need to take a cab if your gonna get to the clubs and bars. View: this hotel overlooks the sea there is no beach outside the front, The water was full of silt, the closest beach is about 10/15 mins walk. Room: first room I stayed in was clean and spacious. Facilities: Gym was woeful very basic and to be honest not very useable no mats and a couple of machines I ended up not using. I had to put a towel out the floor to cover the tiles.the reason I am maybe so negative about the gym is because one of the reasons I picked this hotel was on that basis I could have been closer and paid less for one without a gym, however I suggest the hotel either stop advertising it as a gym or improve the room maybe add some mats for the floor. Breakfast: Adequate but limited. Staff: Friendly and very helpful, Note: consider hiring a scooter very easy to use & cost less per day than taking a cab into town, it can be hire directly from the hotel
Dear Mr/Ms warmest Nha Trang Wonderland Firstly we sincerely apologize for the inconvenience caused during your recent stay at our hotel. This is not the service we want to deliver to our guests. We appreciate you taking the time to share this feedback about your recent experience at our hotel and we are so sorry that it’s not positive. We will look into each issue that you have noted, in an attempt to correct and improve our hotel services. I will be sure to share this review with the rest of the management team so that your concerns may be promptly addressed. Our goal is to satisfy guest's expectations. We definitely is focusing on improving those points you mentioned. We look forward to welcoming back to Nha Trang on your next trip and make sure that everything will be much better than your first stay. Best regard Hotel Teams

8/10 - 좋아요

Mai Quyen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in Nha Trang
Room with seaview is what we were looking for. The service is also good.
답변 제공: General Manager 님, 2017년 1월 26일
Dear Ms. Quyen Thank you for talking the time to reviewing your stay at the our hotel I hope that we may have opportunity to welcoming you back Best regard Nha Trang Wonderland Hotel

4/10 - 별로예요

Mark

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not wonderland more like blunderland
I only chose this hotel for convenience to my family. Other than that it's run down the service from food and beverage staff is woeful and I'm sick of seeing them on heir phones. Room service or housekeeping don't attend after 8 am so if your not up they don't do your room and they don't restock the mini bar no matter how long you are there. Not a patch on other hotels next time we stay at La Paloma villa they are way way better and the service there is great .
답변 제공: General Manager 님, 2017년 1월 12일
Dear Mr. Mark Warmest greeting from Nha Trang Wonderland Hotel Firstly, thank you very much for choosing our hotel for your stay recent. We sincerely apologize for inconvenience caused during your stay at the hotel. This is not the service, we want deliver to our guest We will looked into each issue that you have noted, in a attempt to improve our hotel's service. I will be sure to share this review to the manager team,so that your concerns may be promptly addressed. We hope that we may have the opportunity to welcoming you back in near future and make sure that everything be much better than your first stay. Best regard, Nha Trang Wonderland Team

8/10 - 좋아요

Los Angeles 님, CA

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
We stayed in a ocean view room. The view is terrific. The room is small but the rate was low too. Cleanliness was average. The hotel is 4 km away from the city center but there is a bus line No 4 to take you to the center. The fare was 0.30 USD. Staff was very friendly. There were a lot of restaurants close by on Cu chi street. Overall it was a good value.
View from window
답변 제공: Nha Trang Hotel Team 님, 2017년 1월 12일
Dear Sir/Madam, Warmest greeting from Nha Trang Wonderland Hotel Thank you for choosing our hotel for your recently stay. We really appreciate for the nice comment about your stay in our hotel we sincerely hotel that we may have the chance of welcoming you back again soon' Best regards Nha Trang Hotel Team

8/10 - 좋아요

JIARUI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
It's a little bit far away from the beach but close to the local main street, so that you can taste REAL local food with local price (not tourist price). Staffs are friendly and helpful. Ask them for local tour or airport pick-up service would be cheaper than order by yourself.
답변 제공: General Manager 님, 2016년 12월 31일
Dear Sir/Madam, Warmest greeting from Nha Trang Wonderland Hotel Thank you for choosing our hotel for your recently stay. We really appreciate for the nice comment about your stay at our hotel we sincerely hope that we may have the chance of welcoming you back again soon' Best regards Nha Trang Hotel Team

6/10 - 괜찮아요

Schwenk

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
War Ok Service war desinterresiert

8/10 - 좋아요

Ngoc Ha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Jung Wui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

nhan 님, San Diego CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Budget stay with great views
The hotel was in better shape than most hotels in Nha Trang because it is fairly new. It is not located within walking distance to the city centre so you will have to take a taxi everywhere. The view from the rooftop pool and breakfast restaurant was immaculate. The pool was rather small. The free buffet was horrible. There were a mixture of Vietnamese and western dishes but everything lacked seasoning. Usually you can't go wrong with a sunny side up egg and toast but their bread was dry and the eggs are fried in advance so the cooks can start washing dishes in the back.
답변 제공: General Manager 님, 2016년 8월 23일
Dear Guest Warmest greeting from Nha Trang Wonderland Hotel Thank you very much for choosing the Nha Trang Wonderland Hotel for your recent stay. We want to apologize for not having some things at the level of services on which it should be. We hope this will not discourage you from staying with us again We look forward to welcoming you back Best regards Nha Trang Wonderland Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel outside the center
Really nice offer for the Price, large and Clean room, tv with cable, coffee and tee maker available. Take the room with See view, it's amazing. Close to the beach no problem.just note : The hotel is located far away from the city ( more than 30 min by walk, average taxi was 100k dng., or u can rent a scooter it's really cheap and easy to move, so no problem at all) .The only negative points will be the breakfast: Asian type but really not good, we travelled a lot and had so much better. (Not even a real Vietnamese coffee! )
답변 제공: General Manager 님, 2016년 8월 22일
Dear Guest Wamest greeting from Nha Trang Wonderland Hotlel Thank you very much for talking the time to write such a wonderful review. We want to apologize for not having some things at the level of services on which it should be. I họpe this will not discourage you from staying with us again I looking forward to welcoming you back Best regards Nha Trang Wonderland Hotel Team

10/10 - 훌륭해요

ye 님, 无锡

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a wonderful stay
답변 제공: General Manager 님, 2016년 8월 19일
Dear Guest Warmest greeting from Nha Trang Wonderland Hotel Thank you for your kind review. We are glad to know that you enjoyed our service! Kind regards from our entire Hotel Team!

6/10 - 괜찮아요

Anne 님, Hamburg

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Hübsches Hotel weit ausserhalb des Stadtzentrums
Das Hotel liegt sehr weit ausserhalb des Stadtzentrums, so dass es sehr schwer ist in der Umgebung nette Restaurants zu finden. Der Strandabschnitt in der Nähe ist sehr schmal und steil, so dass die Liegen nur schräg aufgestellt werden können, was auf Dauer recht ungemütlich ist. So haben wir täglich in Taxifahrten investiert. Es gibt zwar auch eine Busverbindung, aber nur bis 19.00 Uhr.