외관

홀리데이 인 익스프레스 & 스위트 오스틴 라운드 록, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 472개 이용 후기 중 244개" "
평점 8 - 좋아요. 472개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 472개 이용 후기 중 62개" "
평점 4 - 별로예요. 472개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 472개 이용 후기 중 34개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Faucet in shower did not work very well, mold in corner of room 106. no chairs to sit on in room, poor lighting, no grab bar in shower/tub to hold on to during shower. Staff very friendly, helpful and responsive. good breakfast.
2024년 4월에 5박 숙박함
답변 제공: Ashley W 님, 2024년 4월 16일
Thank you for your review of your recent stay at the Holiday Inn Express Austin Round Rock. Your feedback is extremely valuable to us as we strive to improve with each and every stay. At the Holiday Inn Express Austin Round Rock, we take great pride and care of our beautiful hotel. Our main priority is to continuously maintain a comfortable and inviting atmosphere. We genuinely apologize for the experience you had with the odor of the rooms and we will be taking the necessary actions to fix this immediately.We hope that you stay with us again when in Round Rock, it would be a pleasure to have the opportunity to turn your experience around.

10/10 - 훌륭해요

Angela

좋아요: 편의 시설/서비스
Ice machine was broken and my king was converted to two queens.
2024년 4월에 1박 숙박함
답변 제공: Tara Thompson 님, 2024년 4월 12일
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guest's expectations and unfortunately we did not meet your expectations.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a really nice place. The Cracker Barrel is across the parking lot within walking distance. Very easy to get in and out of the parking lot along the frontage road. Cordial service. Clean room.
2024년 4월에 1박 숙박함
답변 제공: Tara Thompson 님, 2024년 4월 11일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

6/10 - 괜찮아요

Alicia 님, Lumberton

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is in need of TLC. Hallways have a bad odor. Bathroom in the room had cracks all in walls, broke tiles and dirty.
2024년 4월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 4월 10일
Thank you for your review of your recent stay at the Holiday Inn Express Austin-Round Rock. Your feedback is extremely valuable to us as we strive to improve with each and every stay. At the Holiday Inn Express Austin-Round Rock we take great pride and care of our beautiful hotel. Our main priority is to continuously maintain a comfortable and inviting atmosphere. We genuinely apologize for the experience you had with the odor of the rooms and we will be taking the necessary actions to fix this immediately.We hope that you stay with us again when in Round Rock, it would be a pleasure to have the opportunity to turn your experience around.

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniences and hospitality.
2024년 4월에 2박 숙박함
답변 제공: Tara Thompson 님, 2024년 4월 7일
I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserved. We appreciate your time in sharing your experience.

4/10 - 별로예요

Kelly

가족 여행
The swimming pool was non functional. One elevator was non functional. The toilet had to be adjusted to work properly and it he coffee maker was not working.
2024년 3월에 3박 숙박함
답변 제공: Ashley W 님, 2024년 4월 5일
We value your honest feedback. I apologize for your poor experience during your stay with us. Guest satisfaction is our highest priority, and we clearly missed the mark. Thank you for sharing your review as it encourages improvement for better guest stays. Please except my sincere apology and thank you for choosing to stay with us

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was spacious!
2024년 3월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 4월 2일
Thank you for your feedback. We are happy to know you enjoyed your stay with us and look forward to seeing you again soon.

6/10 - 괜찮아요

Yoshitsugu

2024년 3월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 29일
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

10/10 - 훌륭해요

ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena opcion para viaje en familia. Teníamos torneo en el sport center y quedo excelente!
2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 3월 26일
Gracias por tus comentarios. ¡Estamos encantados de saber que disfrutó de su estadía con nosotros y esperamos verlo pronto nuevamente

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a double queen suite and it was incredibly spacious, the room was very clean and the bed linens and towels all smelled clean and fresh which is a big deal for me. Love that the vanity is separate from the water closet because I have a teenage daughter…enough said. The location was great because it was close to our venue and also close to a great selection of restaurants which we walked to both nights because the parking lot is well lit. However, the place could use a little tlc. One of the elevators was out of service, a large crack in the shower wall tile was poorly repaired, the faucet at the vanity was difficult to turn on gently, so it blasted water, splashing everything around it. Nothing that ruined the experience, just the reasons the property conditions didn’t get an excellent score.
2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 3월 25일
Thank you for your feedback on both the positive and negative aspects of your stay. We are happy to hear you enjoyed your stay and will be speaking with our team to get the issues in the room resolved. Again, thank you for your feedback. We hope you will give us another opportunity in the future.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wish pool was open. The ataff were friendly and place was clean. It was a nice stay.
2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 3월 25일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

Savannah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was super friendly; they made my son a balloon sword upon arrival so I thought that was nice. Room was spacious and served our family well. Everything was clean! Would probably choose this hotel if we come back.
2024년 3월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 25일
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

Aide E.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 3박 숙박함
답변 제공: Ashley W 님, 2024년 3월 15일
Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

Sheena

2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 4월 1일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you again on your future travels to Round Rock.

10/10 - 훌륭해요

Stacy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly renovated so it was very modern. Staff were super nice! Bed /Pillows comfy overall great stay
2024년 3월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 11일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

10/10 - 훌륭해요

Shayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 5일
I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserved. We appreciate your time in sharing your experience.

6/10 - 괜찮아요

Amanda

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The area was great and staff was awesome. My biggest issue was that we saw two small roaches and three silverfish bugs in our room. We stay at Holiday Inn Express’ pretty frequently and have never seen bugs so this was a first for us. Kinda bummed about that…
2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 3월 4일
Thank you for your feedback. We appreciate hearing about both the positive and negative aspects of your stay with us. We will work with our team to correct this issue. We hope you will give us an opportunity in the future to make your stay more enjoyable.

8/10 - 좋아요

Sunny Yuk Fai

2024년 2월에 8박 숙박함
답변 제공: Ashley W 님, 2024년 3월 25일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

8/10 - 좋아요

Luis Enrique

2024년 3월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 3월 25일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

JUANA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean place very friendly staff it was very nice our stay at This Hotel
2024년 3월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 4일
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

4/10 - 별로예요

Debbie

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Considering what I paid for a room, I was not at all satisfied. The room definitely needed updating, extremely low water pressure in bathroom sink, broken coffeemaker, and able to hear all that was in vicinity to the room. There are a lot of choices for a stay in the area and wished I had chosen differently.
2024년 2월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 2월 29일
Thank you for your feedback. As the Assistant General Manager at this property, I would like to express my deepest apologies to you. I apologize the experiences during your stay were not of the greatest quality that we strive for.

6/10 - 괜찮아요

John

2024년 2월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 22일
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

4/10 - 별로예요

Yuri

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayed on the second floor. I could hear the people above me. Only slept for an hour.
2024년 2월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 2월 19일
Thank you for your feedback. I apologize for this experience during your stay. We hope you will give us another opportunity to make this right in the future.

10/10 - 훌륭해요

Sandra 님, Tomball

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Great stay.
2024년 2월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 2월 19일
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy.
2023년 12월에 5박 숙박함
답변 제공: Ashley W 님, 2024년 2월 13일
Thank you for staying with us. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and everyone was nice.
2023년 12월에 6박 숙박함
답변 제공: Ashley W 님, 2024년 2월 13일
Thank you for staying with us. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

6/10 - 괜찮아요

Suzanne

2024년 1월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 3월 22일
We appreciate the feedback about your stay and want to apologize for the inconveniences you had at our hotel with your most recent stay. Our goal is to not only meet but to exceed our guests expectations and unfortunately we did not meet your expectations. We have taken corrective action so that we can prevent these kinds of things from happening in the future. Once again my apologies and we hope that you will give us a second chance in being your hotel of choice.

10/10 - 훌륭해요

Marina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and room was very clean.
2024년 1월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 1월 29일
Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and look forward to seeing you again soon!

2/10 - 너무 별로예요

Jodi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s supposed to be dog friendly but they don’t allow dogs.
2024년 1월에 1박 숙박함
답변 제공: Ashley W 님, 2024년 2월 6일
Thank you for your feedback. Our hotel does accommodate service animals, however, as reflected on our website, we are not a pet friendly hotel. We apologize for the inconvenience.

6/10 - 괜찮아요

Bradly

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 1월 25일
Thank you for your feedback.

10/10 - 훌륭해요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this property were very friendly and professional! Will definitely stay here again!
2024년 1월에 3박 숙박함
답변 제공: Ashley W 님, 2024년 1월 20일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are extremely appreciative of your feedback on all of our attendants! We look forward to seeing you again on your future travels to Round Rock.

10/10 - 훌륭해요

Mr Shailendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ashley W 님, 2024년 1월 14일
Thank you for your feedback. We are delighted to know you enjoyed your stay with us and look forward to seeing you again soon!

10/10 - 훌륭해요

Pilar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 12월 21일
Thank you for your feedback! We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

2/10 - 너무 별로예요

Ravi

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
As the Assistant General Manager at this property, I would like to express my deepest apologies to you. I apologize the experiences during your stay were not of the greatest quality that we strive for.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

8/10 - 좋아요

Cindia

2023년 12월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

8/10 - 좋아요

Deena 님, Yuma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very comfortable, spacious and very clean. The staff was very friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

10/10 - 훌륭해요

eliane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ver nice
2023년 12월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you again on your future travels to Round Rock.

2/10 - 너무 별로예요

JAngel

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room was kinda dirty and the toilet stop working then the second room was dirty and the tv was in a bad placement
2023년 11월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 12월 4일
Thank you for staying with us and sharing your review. I understand that your stay was not all you hoped it would be.

6/10 - 괜찮아요

Eliseo

2023년 11월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 12월 4일
Thank you for staying with us and sharing your review. I understand that your stay was not all you hoped it would be.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay Away
At check in they assigned us a room that was already occupied. When we opened the door the guest's personal belongings were scattered everywhere. Fortunately, they weren't there at the time. That's a first in years of travel. Halls are very dingy and uninviting, floors are lumpy under the carpet in the halls and the room. The room we had was heavily perfumed to mask odors. This "scent" caused severe sinus issues. A/C thermostat controls did not work properly for temperature control. No water pressure in bathroom sink, just a trickle, & the hot water took forever. Toilet moved, bathroom door was scarred, water damage to drywall next to shower, Worn out sofa, general feeling of a very low end motel and not up to the usual Holiday Inn Express. If we hadn't been so tired, we would have kept on driving.
2023년 11월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 11월 19일
Thank you for your feedback.

10/10 - 훌륭해요

carl

2023년 11월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 12월 18일
We appreciate your feedback and are delighted that you have had a great stay at our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you soon in Round Rock.

2/10 - 너무 별로예요

divya

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevators and hallways have a bad smell. Breakfast was terrible Parking place is limited
2023년 11월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 11월 9일
We value your honest feedback. I apologize for your poor experience during your stay with us. Guest satisfaction is our highest priority, and we clearly missed the mark. Thank you for sharing your review as it encourages improvement for better guest stays. Please except my sincere apology and thank you for choosing to stay with us.

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 10월 30일
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

8/10 - 좋아요

Roger

2023년 10월에 3박 숙박함
답변 제공: Ashley W 님, 2023년 11월 13일
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

6/10 - 괜찮아요

Flora

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
OK...
When we arrived the hotel looked nice. The issue came in when we got to our room and viewed the bathroom. It is so small and the tub was dirty and rusted. The corners had what looked to be mold in them. We asked the front desk to move us but the room they showed us was worst than the first one. We asked them to send someone to clean the tub and they did right away. The bed was comfortable though and the air conditioner blew cold, so there's that. The breakfast was disappointing. The biscuits were like bricks. The watery fake eggs and greasy sausage with no flavor were disappointing. The only edible thing there were the cinnamon rolls. We ended up going to McDonald's up the road. The location was ok. There was a Chuy's, Salt Grass, and Cracker Barrel in the parking lot, so that was good. Would I stay again? No, I probably would not.
2023년 10월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 10월 17일
We value your honest feedback. I apologize for your poor experience during your stay with us. Guest satisfaction is our highest priority, and we clearly missed the mark. Thank you for sharing your review as it encourages improvement for better guest stays. Please except my sincere apology and thank you for choosing to stay with us.

4/10 - 별로예요

JoAnn

별로예요: 직원 및 서비스, 편의 시설/서비스
Nothing special and no front desk. Staff was available upon check out in the morning. I waited almost 30 minutes for somebody to come in.
2023년 10월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 10월 16일
Thank you for your feedback. I apologize for no one being available during your check out and will speak wo my team to have this corrected.

8/10 - 좋아요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was very close to great restaurants. Parking was easy. Staff was super friendly. Breakfast was delicious. It was in a great location. Everything was close by. Loved it.
2023년 9월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 10월 16일
Thank you for your feedback! We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

8/10 - 좋아요

Staci

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the size of our room. It was huge. Even though hotel is close to the Interstate we heard no traffic noise inside the room. Easy walk to 2 restaurants. Self parking was abundant and close to hotel entrance. Hotel is showing a little wear but was clean. Morning breakfast was very good with lots of choices. Booked this room for 4 adults and had to ask a couple of times for enough towels, coffee, and toilet paper to accomodate our group which is my only complaint. I would stay here again mostly due to the size of the room..
2023년 10월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 10월 16일
Thank you for your feedback. I am happy to hear you liked the size of the room and the breakfast options. I apologize that we did not get items up to you as quickly as you'd have liked. I will speak with our team about this so we can correct this issue. We can't wait to see you again.

8/10 - 좋아요

Merrill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 10월 15일
Thank you for your feedback. We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!