2/10 - 너무 별로예요
Carla 님, Roma
2018년 11월 19일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Inn Fashion residence is undergoing renovation, but it is not communicated anywhere. The apartment that you book is near the residence but it's a BASEMENT, without windows! There is only one door leading into a small courtyard outside. Although the apartment has been decently furnished, it is damp and cold. To my question about the floor of the apartment and the presence of a lift they never answered. They did not ask us for identification documents and they did not leave us a receipt of payment. The heating did not work and we tried to use the oven to warm up. The use of the oven made the water heater stop working and we remained without hot water. They didn't answer any of my requests for assistance. Bad reception and bad services.Simply horrible. I strongly advise don't book here !!!!!
Carla
2018년 11월에 4박 숙박함