리셉션

수퍼 8 바이 윈덤 샌안토니오 에어포트 노스 여행 후기

2.5 out of 5
수퍼 8 바이 윈덤 샌안토니오 에어포트 노스
15314 San Pedro Avenue, San Antonio, TX

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 319개" "
평점 8 - 좋아요. 1000개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 176개" "
평점 4 - 별로예요. 1000개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 133개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

DAE HWAN

6/10 - 괜찮아요

Heather

연인과의 여행
별로예요: 편의 시설/서비스
No one was at the desk when I needed to check in. Room was clean, but old. The shower handle was stuck, so I was unable to shower. The breakfast was pathetic.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Heather, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments will be shared with our team for further review and improvement. We strive to enhance our guests' experience and hope you will give us another opportunity to exceed your expectations in the future.

8/10 - 좋아요

Jordan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had no complaints. Just needed a bed and shower and back to work.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Jordan,We're glad to hear that we were able to provide you with a comfortable stay that met your needs. If you ever require accommodations in the future, we hope to welcome you back.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quite with clean rooms.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Laura,We are delighted to hear that you found our hotel to be quiet with clean rooms. We strive to provide a peaceful and comfortable stay for all our guests. If you ever choose to stay with us again, we hope to exceed your expectations.

10/10 - 훌륭해요

Lolita 님, Irving Tx

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will always stay there every time I visit San Antonio love it the workers are very nice I love the whole staff
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Lolita, Thank you for sharing your positive experience with us! We greatly appreciate your kind words about our staff and are thrilled to hear that you enjoyed your stay. It would be our pleasure to welcome you back on your next visit to San Antonio.

10/10 - 훌륭해요

DeeAnne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was great
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello DeeAnne,Thank you for your positive feedback! We're thrilled to hear that everything was great during your stay. We strive to provide the best experience for our guests and it's rewarding to know that we succeeded. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Cesar

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Cesar,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

verenice

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello verenice,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and would appreciate it if you could contact us directly to share any specific concerns you may have had. We genuinely want to address any issues and make improvements for future guests.

10/10 - 훌륭해요

Mark

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Mark,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Carlos

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Carlos,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We appreciate your positive rating and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Sarah,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a fantastic experience. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 - 훌륭해요

nelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello nelly,Thank you for taking the time to write this exceptional review! We are thrilled that you had such an amazing experience during your stay with us. Our team takes great pride in providing top-notch services and ensuring our guests have a memorable time. We appreciate your kind rating and hope to welcome you back again soon for another outstanding stay.

2/10 - 너무 별로예요

Yong

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Yong, We're sorry to learn that you did not have a satisfactory experience during your stay with us. We would appreciate it if you could provide us with more details about your stay so that we can address any concerns you may have had. Please reach out to our hotel directly so we can assist you further. We value your input and hope to have the opportunity to make it right.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very clean and quiet hotel
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Natalie,Thank you for sharing your feedback on our hotel. We're glad to hear that you found our property to be clean and quiet. Providing a peaceful environment for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.

2/10 - 너무 별로예요

Jim

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing it had cockroaches the full breakfast was cereal and one waffle machine
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Jim, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience caused by the pest issue encountered. We take such matters seriously and have taken appropriate measures to address it. As for the breakfast options, we appreciate your input and will certainly consider expanding our offerings for the future. Your comments are valued, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 - 훌륭해요

ANH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
답변 제공: Manager 님, 2023년 11월 4일
Hello ANH,We appreciate you taking the time to leave a review during your stay with us. We are sorry to hear that you encountered some issues and regret any inconvenience caused. We value your feedback and will use it to improve our services. If there is anything further we can assist you with, please do not hesitate to reach out to us.

6/10 - 괜찮아요

Arlene

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Arlene, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Teresa,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean. Loved the vanity mirror. Will be our hotel of choice from now on.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hi Maria,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 - 훌륭해요

Lolita 님, Irving Tx

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We travel to San Antonio often. This hotel was very nice and clean. Thank you so much and we will be back!!!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Lolita,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Friendly staff. Very clean rooms. Highly recommend.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Hector,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff. We hope to see you again in the future.

10/10 - 훌륭해요

Dorothy

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Dorothy,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 - 괜찮아요

Terence 님, Nuneaton

Noisy air-conditioner
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Terence,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Dont suggest if you need special accommodations
Thier mobility shower was supposed to have a bench. Bench was not available. The room was okay they didnt have the ac on before we checked in so it was blazing hot in there.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hi Christina,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 - 훌륭해요

Julie

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Julie,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 - 훌륭해요

Felipe r

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy limpio el hotel sin duda me quedaria una vez mas
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hello Felipe r,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Hello Christina,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Samuel

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that there was no drive through traffic. The room was a bit muggy and bedding needs to changed out, which had burn marks on it; along with room to be cleaned a bit more thoroughly.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Samuel,Thank you for sharing this experience with us. We truly value you feedback with regards to our room and your insights regarding our bedding. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 - 좋아요

Cynthia

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NA
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Cynthia,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again to deliver you with a 5 star experience.

10/10 - 훌륭해요

Crusita

가족 여행
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Hello Crusita,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Quirina

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in. Great attitude and service.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Quirina,Thank you for taking the time to share your comments regarding our service. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Amanda

별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Amanda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional hotel at a great price!
Great hotel, always enjoy my stay. The family owned establishment always exceeds expectations when it comes to customer service and hospitality. Great prices and super clean rooms every time!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 6일
Hello Ruben,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our service. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Roberto

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hello Roberto,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

4/10 - 별로예요

Judy

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Judy, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Rebecca

가족 여행
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 29일
Hello Rebecca,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Connie

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Connie,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very peaceful place
It was peaceful and quite, work staff were all polite and helpful
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hi Chris,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 - 훌륭해요

Armando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Choice
Fast, friendly check in. Hotel smells great. Clean, updated room. Cold AC. Comfortable beds and pillows. Clean pool. Safe, very lighted parking. Good breakfast...Waffles, toast, cereal, juice, and coffee. Great choice for the price. Good location. Will be back.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Armando,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 - 훌륭해요

Valeria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very nice and clean! Easy booking as well, had to do same day booking and had no issues.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Valeria,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 - 너무 별로예요

Fanicia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room smelled dirty and smoke.Bed looked like if it was slept on asked for another room and unfortunately they didn’t have another one available,but I was given clean sheets.I did not have any choice but to stay there.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Fanicia,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 - 훌륭해요

Joe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great A
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Joe,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff, facilities, ease of check-in/out, breakfast, coffee, pool, & area close to stores and restaurants. A
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Joe,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and comments about our area. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Nelson,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Na
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hello Charles,Thank you for your review and comments regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 - 좋아요

Bert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hello Bert,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

jeannette lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello jeannette lee,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

cortney

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello cortney,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 - 괜찮아요

Alfredo

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello Alfredo, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Palmira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Palmira,Thank you for sharing your experience. We truly appreciate the insight regarding our service. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.