고급 침구, 오리/거위털 이불, 셀렉트 컴포트 침대, 책상

햄프턴 인 반뷰렌 여행 후기

2.5 out of 5
햄프턴 인 반뷰렌
1916 N 6th St, Van Buren, AR

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 596개 이용 후기 중 402개" "
평점 8 - 좋아요. 596개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 596개 이용 후기 중 34개" "
평점 4 - 별로예요. 596개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 596개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sylvia

The bathtub for the shower was dirty.
2024년 4월에 1박 숙박함
답변 제공: Fom 님, 2024년 4월 23일
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with us fell short of expectations due to the cleanliness of the bathtub. Please accept our sincere apologies for any inconvenience this may have caused.Rest assured, we take cleanliness and hygiene very seriously, and we have addressed this issue with our housekeeping team to ensure that such oversights are not repeated. Your feedback is invaluable to us as it helps us improve our services for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.Warm regards,Jack GarnerFront Office ManagerHampton Inn Van Buren

10/10 - 훌륭해요

Mia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was very nice. The lobby, front desk, breakfast area, pool, room were very clean. Bathroom was clean 👍
2024년 3월에 3박 숙박함
답변 제공: Jennifer Spradlin 님, 2024년 4월 4일
Hey Mia! We just wanted to say thank you for taking the time to share your experience with us. It truly warms our hearts to hear that you enjoyed your stay. We strive to make great things happen every day, and knowing that we succeeded with you puts a big smile on our faces. Hope you have a fantastic day ahead!

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel needs to let potential customers know that they are in a dry county. After a long day of driving, I wanted nothing more than to hang out in my room and have a couple of beers and watch some NCAA basketball.
2024년 3월에 1박 숙박함
답변 제공: Jennifer Spradlin 님, 2024년 3월 26일
Hello Mr. Robert,Thank you so much for taking the time to review Hampton Inn Van Buren, AR. We really appreciate your kind words about our cleanliness, friendly staff, and overall property condition. We're sorry to hear that you weren't aware of Arkansas's dry counties; we totally agree that enjoying a cold drink while watching our favorite sport team is a great way to unwind. Just a heads up, we do offer a variety of non-alcoholic options at the front desk and you're always welcome to bring your own. We hope your team does well and that you have a fantastic day!

10/10 - 훌륭해요

floyd

2024년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 15일
Just a quick note to say thank you for being you! Your kindness means the world to us.

10/10 - 훌륭해요

Joseph 님, Cashion

단체 여행, 연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Close to many restaurants and a Walmart even an urgent care within walking distance, bring you fishing pole cause there is a community lake right across the street
2024년 3월에 1박 숙박함
답변 제공: Jennifer Spradlin 님, 2024년 3월 12일
Thank you for your review Joseph, we love hearing you liked the location. and it will get better. 7brew coffee and Chick-fa-la is moving in soon! plus they are going to add a walking trail around the lake.

10/10 - 훌륭해요

Kendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel all the way around. Lora, at front reception, was super friendly and helpful. It was my daughter’s birthday and she was so sweet to her and her friends. We loved the pool area, the snacks, the breakfast, the room was comfortable and clean. I will definitely recommend this hotel to anyone staying in Van Buren!
2024년 2월에 1박 숙박함
답변 제공: Jennifer Spradlin 님, 2024년 2월 26일
Thank you Kendra for the kind words. We are always doing our best to show our Hamptonality. I will make sure Lora is recognized for great work. Happy Birthday to your Daughter!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable & quiet
2024년 1월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 1월 24일
Thank you! Have a great day.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jennifer Spradlin 님, 2024년 1월 15일
Thank you. Have a warm and safe day.

10/10 - 훌륭해요

Melanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the friendliness of the staff. Coffee always available
2023년 12월에 3박 숙박함
답변 제공: Jenn 님, 2023년 12월 12일
Thank you so much for your review and your kind words! We're absolutely thrilled to hear that you're enjoying our coffee. We recently updated our machines, and we couldn't agree more - it's truly fantastic!

8/10 - 좋아요

Sarai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The receptionist, Maddie was excellent. Helped us choose a restaurant , Colton Steakhouse which was excellent and directions to the site. Worked with us on room accommodations. Made it a pleasant stay. The tub in our room is unsafe for the elderly.
2023년 12월에 1박 숙박함
답변 제공: Jenn 님, 2023년 12월 12일
Thank you so much for your kind words about Maddi, we absolutely adore her too! We wanted to let you know that we are actively working on getting the tubs fixed as soon as possible. We apologize for any inconvenience caused.

10/10 - 훌륭해요

Melanie

2023년 11월에 4박 숙박함
답변 제공: Jennifer 님, 2023년 12월 18일
Thank you!

10/10 - 훌륭해요

Ruby 님, Denver

2023년 10월에 1박 숙박함
답변 제공: Chance 님, 2023년 11월 30일
Thank you for choosing to stay with us during this holiday season. We extend our warmest wishes for a joyful and memorable holiday.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함
답변 제공: Jennifer 님, 2023년 11월 3일
Thank you! Have a great day and come back and see us soon.

10/10 - 훌륭해요

Amir

2023년 11월에 1박 숙박함
답변 제공: Chance 님, 2023년 11월 30일
Thank you for choosing to stay with us during this holiday season. We extend our warmest wishes for a joyful and memorable holiday.

10/10 - 훌륭해요

JAY

2023년 10월에 1박 숙박함
답변 제공: Chance 님, 2023년 11월 30일
Thank you for choosing to stay with us during this holiday season. We extend our warmest wishes for a joyful and memorable holiday.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jenn 님, 2023년 10월 30일
Thank you! Have a great Halloween Week!

10/10 - 훌륭해요

Mary Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reliable comfort
Reliable comfort we have come to expect at a Hampton!
2023년 10월에 2박 숙박함
답변 제공: Jennifer 님, 2023년 11월 3일
Dear Ms. Mary Jane, we wanted to extend our gratitude and wish you a wonderful day ahead.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 10월 16일
Thank you Kevin! we think you are pretty awesome too. Have a great day

4/10 - 별로예요

Barry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
no wifi for apple products
fast check in. busy area of town. NO WIFI FOR APPLE PRODUCTS. missed an important zoom call due to no wifi. this is deal breaker for this property.
2023년 10월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 10월 16일
Thank you so much, Barry, for sharing your review with us! We completely understand how important Wi-Fi is, and we're really sorry to hear that you missed your zoom call. We want you to know that we're actively working on resolving the issue as quickly as we can. Wishing you a much better day ahead!

6/10 - 괜찮아요

Sharayah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The satellite TV didn’t work for the two nights we were there and the internet was so slow we couldn’t really do anything on our laptops unless we paid to “upgrade” our internet. We won’t be staying there again. The place was clean and comfortable but no TV or internet was very inconvenient
2023년 9월에 2박 숙박함
답변 제공: Jennifer Spradlin 님, 2023년 9월 26일
We sincerely apologize for the temporary disruption in TV service over the weekend. Cox Media experienced a city-wide outage, resulting in widespread reliance on ATT internet and cell phones. This increased usage significantly slowed down the city's connectivity. While such issues are incredibly rare, we understand that a reliable backup plan was not readily available. We kindly ask for your understanding and hope that you will consider staying with us again to experience our exceptional Hamptonality service.

10/10 - 훌륭해요

Maricruz

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very pleasant stay.
2023년 9월에 2박 숙박함
답변 제공: Jennifer Spradlin 님, 2023년 9월 25일
Thank you Ms. Maricruz for the wonderful review. We strive to be our best everyday. I will pass this information to my staff to motivate and grow. Have a wonderful day.

10/10 - 훌륭해요

Minnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Jennifer Spradlin 님, 2023년 9월 18일
Thank you!

10/10 - 훌륭해요

irene

2023년 8월에 1박 숙박함
답변 제공: Jennifer Spradlin 님, 2023년 9월 18일
Thank you!

10/10 - 훌륭해요

Vickie

2023년 7월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 9월 25일
Thank you!

10/10 - 훌륭해요

william

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The staff is so friendly and helpful and our stay was awesome!
2023년 7월에 1박 숙박함
답변 제공: Kevin M 님, 2023년 7월 25일
Thank you for taking time to respond to our survey. Here at Hampton Inn of Van Buren, we strive to provide the best possible guest experience and we are happy to see that we achieved that with your stay. Thank you for choosing to stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, and the staff are very nice.
2023년 7월에 1박 숙박함
답변 제공: Kevin M 님, 2023년 7월 25일
Thank you for taking time to respond to our survey. Here at Hampton Inn of Van Buren, we strive to provide the best possible guest experience and we are happy to see that we achieved that with your stay. Thank you for choosing to stay with us. We hope to see you again soon!

6/10 - 괜찮아요

Shane

2023년 7월에 1박 숙박함
답변 제공: Kevin M 님, 2023년 7월 12일
Thank you for taking time to respond to our survey. Here at Hampton Inn of Van Buren, we strive to provide the best possible guest experience and we are happy to see that we achieved that with your stay. Thank you for choosing to stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Nhia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staff.
2023년 6월에 1박 숙박함
답변 제공: Kevin M 님, 2023년 6월 19일
I first wanted to thank you for the kind review. It makes me and the staff very happy to hear you had a wonderful stay. I hope that if you are in the area again, you would give us the opportunity to have you stay with us again.

8/10 - 좋아요

Delores

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 31일
Thank you for choosing to stay with us! We hope your stay was enjoyable and comfortable and as always, we appreciate your patronage and look forward to having you as our guest again in the future.

10/10 - 훌륭해요

Carolina

2023년 5월에 1박 숙박함
답변 제공: Kevin M 님, 2023년 6월 19일
I first wanted to thank you for the kind review. I hope that if you are in the area again, you would give us the opportunity to have you stay with us again.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Valarie 님, 2023년 5월 15일
Thank you for taking time to give us a rating. It appears you had a great stay with us. We appreciate your feedback and hope to see you again soon!

8/10 - 좋아요

paul 님, ALEXANDRIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is great and if the staff is present. The highlight was how well organized and well taken care of the breakfast was in the morning there's an older woman maybe in her 60s taking care of breakfast and it was actually wonderful. She has great pride in her work something that's more rare than common. Now the bad if you're up at 7 o'clock in the morning on a Sunday and already gone no problem but cleaning staff at 7:30 in the morning on a Sunday morning start cleaning rooms and it sounded like they open a construction site in the hallway I don't know if it's a policy that the more people that are awake and checked out the sooner they can go home, but the noise, the slamming of the toilet seats the running the vacuum into the wall was excessive to say the least. Maybe the cleaning staff just wanted everybody awake to enjoy the great service at the breakfast. I go with that.
2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 25일
Thank you for taking time to respond to our survey. Here at Hampton Inn of Van Buren, we strive to provide the best possible guest experience and we are happy to hear that we achieved that with your stay. It sounds like you encountered our valued team member, Phillis. We are very fortunate to have her on our team. Housekeeping at 7:30am is not acceptable, and I will get this corrected. We all like our slow Sunday mornings and want our guests to feel at home.

8/10 - 좋아요

jimmy

2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 25일
Thank you for taking time to give us a rating. Please feel free to reach out to us and give further feedback so we can elevate our guest experience.

10/10 - 훌륭해요

실제 이용하신 고객

2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 5월 12일
Thank you so much for taking time to give us a rating. We always value feedback from our guests. We hope to see you again soon!

8/10 - 좋아요

Rebecca

2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 25일
Thank you for taking time to give us a rating. We value guest feedback.

10/10 - 훌륭해요

peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grrrreat
Extra friendly staff
2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 18일
Thank you for taking time to give us a rating. I am happy to see that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Melissa

2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 11일
Thank you for taking time to give us a rating. We appreciate our guest feedback and are happy you had a great stay! We hope to see you again soon.

10/10 - 훌륭해요

Robert

2023년 4월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 11일
We are happy to see you enjoyed your time at our hotel. Thank you for a great rating. We hope to see you again soon!

8/10 - 좋아요

Wesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent front desk staff (Ashton is a gem). Clean rooms, comfortable beds. Convenient location to highway and restaurants.
2023년 3월에 2박 숙박함
답변 제공: Valarie 님, 2023년 4월 3일
Thank you for the kind words. We are proud of our team and Ashton is one of our rockstars. I am happy that he took his care of you and that you enjoyed your stay! We hope to see you Ashton soon!

10/10 - 훌륭해요

Victoria

가족 여행
2023년 3월에 1박 숙박함
답변 제공: Valarie 님, 2023년 4월 3일
Thank you for taking time to give us a rating. It looks like we achieved providing you a great guest experience! Thank you for choosing to stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was very comfortable!
2023년 3월에 2박 숙박함
답변 제공: Valarie 님, 2023년 3월 22일
Thank you for taking time to give us a review. I am happy to hear that your stay was great! We do have comfortable beds. Thank you for letting us know your opinion. We value our guests' feedback. We hope to see you again soon!

10/10 - 훌륭해요

Jonnie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Valarie 님, 2023년 3월 6일
Jonnie thank you for taking time to give us a rating. Here at Hampton Inn Van Buren, we try to give our guests the best experience possible. It seems we have achieved that with your stay. We hope to see you again soon!

8/10 - 좋아요

Lendell

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall a decent place. Staff was great. Rooms need updating, they feel and smell old.
2023년 3월에 1박 숙박함
답변 제공: Valarie 님, 2023년 3월 6일
Lendell thank you for taking time to give us a rating. We have a great team and I am happy that they took care of you. We have a new plan in place to get our rooms back to a great experience. I hope you will visit again and see the changes we have improved. Thank you for the kind words about our team!

10/10 - 훌륭해요

Carla

Just what we needed
We were returning from a funeral. It had been a long day and we were ready for rest. Check-in was quick and easy. The room was clean, nicely appointed, and the bed was very comfortable. Breakfast was excellent with lots of choices. Highly recommend and would stay here again if needed. I did miss the warm cookies on check-in. Is that not a thing anymore?
2023년 2월에 1박 숙박함
답변 제공: Valarie 님, 2023년 3월 6일
Carla thank you for taking time to give us a rating. I am happy to see that you had a great guest experience while staying with us. Yes we do still offer warm cookies at check in. I am sorry you missed out on those. I do appreciate the kind words. We hope to see you again soon.

8/10 - 좋아요

lynda

좋아요: 청결 상태, 직원 및 서비스
The Hampton Inn in Van Buren Arkansas is very nice. If I come this way again, this is where I will stay.
2023년 2월에 1박 숙박함
답변 제공: Valarie 님, 2023년 2월 9일
Thank you for taking time to give us a review. We are pleased to see that you enjoy your time with us. We hope to see you again soon!

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was friendly and location was great. The room was loud and there was a strange smell when you walked into the lobby and in the elevator. The room appeared clean but when getting ready to leave and checking to see if we had everything there was a vodka bottle wedged between the headboard and mattress which led me to believe the sheets were not clean because they would have seen it there
답변 제공: Valarie 님, 2023년 2월 9일
Thank you for taking time to respond to our survey. Here at Hampton Inn of Van Buren, we strive to provide the best possible guest experience and we are disappointed we did not accomplish that with your stay. We appreciate you bringing this issue to our attention. We will visit this issue with the team and coach them so we can provide a better guest experience. We hope to have the opportunity to see you again and show our improved guest experience. Thank you for taking time to give us a review. Your voice is appreciated.

8/10 - 좋아요

Jerry

8/10 - 좋아요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. We always choose this Hampton to stay in. Everyone is so friendly.
2022년 12월에 1박 숙박함
답변 제공: Valarie 님, 2023년 2월 9일
We are happy to see that our hotel is your preferred choice! We definitely have a great team, and we are so proud of them. Thank you for choosing to stay with us. We can't wait to see you again soon!

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our third time staying here in 4 years. Very clean rooms and breakfast area, friendly staff, and those breakfast potatoes will keep us coming back to this location.