테라스/파티오

로드웨이 인 터스컬루사 - 대학 근처 여행 후기

2 out of 5
로드웨이 인 터스컬루사 - 대학 근처
4300 Skyland Blvd E, Tuscaloosa, AL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 446개 이용 후기 중 154개" "
평점 8 - 좋아요. 446개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 446개 이용 후기 중 75개" "
평점 4 - 별로예요. 446개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 446개 이용 후기 중 35개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Kelli

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head was broken, no working blow dryer, and the balls were extremely noisy.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 24일
Dear Kelli,We apologize for the issues you encountered during your stay. Your feedback regarding the broken shower head, non-functional blow dryer, and noisy surroundings is concerning, and we are actively addressing these issues to ensure a more comfortable experience for our guests. Please accept our sincerest apologies for any inconvenience caused. If there's anything else you would like to share or if there's anything we can do to make it right, please let us know. We value your feedback and hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite, and the room was extremely clean.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Veronica,Thank you for your wonderful review and for highlighting our polite staff and exceptionally clean rooms. We're delighted to hear that you had a great experience during your stay. Providing a comfortable and welcoming environment is our priority, and we're thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Destiny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Improvements have been made and you can't beat the price
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that you appreciated the improvements we've made and found our pricing to be unbeatable. Your satisfaction is important to us, and we're delighted that you had a great experience during your stay. We look forward to welcoming you back for another fantastic stay whenever your travels bring you our way again.Sincerely,Hotel Manager

8/10 - 좋아요

ronee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Ronee, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room and clean. Great breakfast and wonderful staff. Highly recommend!
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Stephanie,Thank you for your glowing review and perfect rating! We're thrilled to hear that you found your room comfortable and clean, enjoyed our breakfast offerings, and encountered wonderful staff during your stay. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic experience in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was fine for a short stay. Not sure if we had very loud neighbors or thin walls but it was a little noisy overnight. Water pressure and temp of shower water not the best but again, fine for a short stay.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Kathryn,Thank you for your feedback. We're glad to hear that overall, your stay was fine, albeit with some noise and water pressure issues. We apologize for any inconvenience caused by noisy neighbors or thin walls. Your comments will be taken into consideration as we strive to improve the experience for all our guests. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Charles

2024년 1월에 7박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 26일
Dear Charles,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Cassandra

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
needs elevator and machine that work
The man was very nice when we got here. I had to get a room because i had treatment today and I made me very sick. We tried to use the vending machines but they didnt work. Then no password for the WiFi. And it is 4 41 am and it so loud i cant sleep. Also they dont have a elevator.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Guest,Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable, and we will address the issues with the vending machines, WiFi, and noise promptly. We understand the importance of a comfortable and hassle-free experience, especially during challenging times. If there's anything more we can do to assist you or make amends, please feel free to reach out. We appreciate your understanding and hope to have another opportunity to provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

LaShieka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super pleasant
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our staff made your stay pleasant. Your feedback is important, and we look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean. The front desk people were very nice and helpful. We were on the highway side which was a little noisy but we were so tired it didn't bother us.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear carol,Thank you for the 5-star rating! We're delighted to hear that you found the hotel nice and clean. It's great that the front desk staff were very nice and helpful. We appreciate your understanding regarding the highway noise, and we're glad it didn't significantly impact your overall experience, especially considering you were tired. If there's anything more you'd like to share or if you have any suggestions, please feel free to let us know. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

yves

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 10일
Dear Yves,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Marquita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Marquita,Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely, Hotel Manager

8/10 - 좋아요

Denise

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Denise,We appreciate you choosing to stay with us and your eight-star review. We value your feedback and extend an invitation to write more about how we can make our services better in order to potentially receive a 10-star rating. It will significantly alter our situation. I would be very grateful for that. I hope to see you here soon again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jennifer

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Delightful space with the two queen beds in separate spaces a wonderful surprise. Will stay again next time in the area!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Jennifer,Thank you for the perfect 5/5 rating! We're thrilled to hear that you found the setup with two queen beds in separate spaces delightful and that it was a wonderful surprise. We appreciate your positive feedback and look forward to welcoming you back the next time you're in the area. Safe travels!Sincerely, Hotel Manager

8/10 - 좋아요

Robert

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Robert,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear Deborah,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

teressa

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 25일
Dear Teressa,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 31일
Thank you for sharing your feedback regarding your recent stay with us! We hope to see you again soon!

8/10 - 좋아요

Kelvin

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Kelvin,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear David,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Patrick, Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely,Hotel Manager

10/10 - 훌륭해요

jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, updated, very friendly staff, pool was clean and nice. This hotel was a lot better than I expected it to be we would def stay there again.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Jaime ,Thank you for the perfect rating and positive feedback! We're thrilled to hear that the cleanliness, updates, friendly staff, and pool all exceeded your expectations. We look forward to welcoming you back for another stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and roomy.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Tammy,Thank you for your perfect score and positive feedback on Expedia. We're delighted to hear that you found the hotel very clean and roomy. If you have any specific comments or highlights you'd like to share, please feel free to let us know. We appreciate your feedback and look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

sonya

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 11일
Dear Sonya,Thank you for choosing us for your recent stay.It is heartwarming to receive a 5-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely, Hotel Manager

8/10 - 좋아요

Terrance

2023년 10월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Terrance,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay and would definitely stay again our only complaint would be to get rid of the old mildew smell rooms have even though our 2nd room didn’t smell but that was after I switched from our first room due to the mildew smell and wet urine smell in the bathroom, front desk was very kind and accommodating
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Guest,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the mildew smell and wet urine smell in your first room. We appreciate your understanding in switching rooms, and we're glad to hear that your second room didn't have any odors. We take cleanliness and guest comfort seriously, and we will address these issues to prevent them from happening in the future. We're pleased to hear that our front desk staff provided you with kind and accommodating service. We hope to have the opportunity to welcome you back on your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

Ashton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Ashton,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Engineering 님, Lake City

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, yet set off the main highways so was quite. Clean facility. Nice staff.
2023년 9월에 15박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 27일
Dear Guest,Thank you for your 5-star rating! We're thrilled to hear that you found our hotel conveniently located, clean, and with a nice staff. Your positive feedback is greatly appreciated. If you have any additional comments or suggestions, please don't hesitate to share them. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Becki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were very nice and happy to help with extra towels. The property is clean but no elevator which is inconvenient to haul luggage up the stairs. The walls are very thin and can hear hall and outside noise. Over all it was a clean place stay while visiting our son.
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 25일
Dear Becki,Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that our staff provided you with excellent service and were accommodating with your requests. However, we apologize for any inconvenience caused by the lack of an elevator and the noise levels during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back on your next visit to see your son. Your feedback is valuable, and we'll use it to continue improving our guests' experiences.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jenny

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 12일
Dear Jenny,Thank you for your feedback and 6 out of 10 rating on Hotels.com. If you have any specific comments or suggestions to share regarding your stay, please feel free to do so. Your input is important, and we appreciate your feedback.Sincerely,Hotel Manager

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not the most amazing location but very clean and solid hotel. Recommend
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Thank you very much for your kind words regarding your recent stay with us! We hope to see you again!

8/10 - 좋아요

Tawaka

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 1일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

Leah

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was nice, cozy, and clean. The staff was super friendly!
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 11일
Dear Guest,We appreciate your 5-star rating and kind words on Expedia. It's great to hear that you found our place nice, cozy, and clean, and that our staff provided friendly service. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice and the property was clean. The room was nice and clean and we had a comfortable stay!!
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 11일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a comfortable stay and found our staff to be nice. Cleanliness is a top priority, and we're pleased that you noticed our efforts in maintaining a clean property. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Kristina,Thank you for your perfect 10 out of 10 rating! We're thrilled that you had an exceptional experience during your stay. If you have any specific comments or suggestions to share, please feel free to do so. Your feedback is greatly appreciated, and we hope to provide you with another outstanding stay in the future.Warm Regards,Hotel Manager

8/10 - 좋아요

Jaime-Lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Jaime-Lyn,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Dean

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Dean, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 - 좋아요

georgios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 21일
Dear Georgios,I'm glad to hear that you rated your stay at the Rodeway Inn Tuscaloosa an 8 out of 10. It sounds like you had a positive experience overall. While you didn't rate it a perfect 10, there might be some areas where you think there's room for improvement. If you're open to sharing more details about your experience, I'd be happy to help address any concerns you might have or provide more information about the hotel. Your feedback can also be valuable for other travelers who are considering staying at the Rodeway Inn Tuscaloosa.SincerelyRita Patel

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two night stay
The hotel appeared to be updated our room was clean and comfortable we enjoyed the pool one afternoon and the staff was more than accommodating and friendly would stay again. Breakfast was nice.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 15일
Dear Sandra,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you enjoyed our updated rooms, the pool, and the accommodating staff. It's great to know that you had a comfortable and pleasant stay. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 14일
Dear Heather,Thank you for taking the time to rate us 8 out of 10 on Hotels.com! We appreciate your feedback and are glad to know that you had a positive experience during your stay at our hotel. We constantly strive to provide excellent service and amenities to all our guests, and your feedback motivates us to continue doing so. If there's anything we can do to make your future stays even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!SincerelyHotel Manager

4/10 - 별로예요

Jay

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Late-night NOISE!
I was very pleased with the condition of my room and my stay up until about 3:00 or 3:30 in the morning when the night shift decided to mop the floor right outside of my room (and apparently, the entire hall). He didn't try to do it quietly either. There were mops banging against the bucket and other noises. It woke me up several times after I would get back to sleep. Finally, I opened my door and gave him a "stare-down," and it stopped. But ... why would you do that??? I'm there to sleep! I was very tired the next day because of this!
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 7일
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're taking steps to ensure a peaceful night's sleep for all our guests. We'll address this with our staff to prevent such disruptions in the future. We appreciate your understanding and hope to welcome you back for a more restful experience.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Tony

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 4일
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

jessica

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 31일
Dear Jessica,Thank you so much for your fantastic rating, Jessica! We're thrilled to hear that you had a great experience during your stay at our hotel. It means a lot to us to receive such positive feedback. We strive to provide the best possible service to our guests, and it's truly gratifying to know that we succeeded in meeting your expectations. We hope to welcome you back for another memorable stay soon!SincerelyHotel Manager

10/10 - 훌륭해요

Lisa

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman who checked me in was so pleasant and helpful. He brought the luggage cart to the far end of the building for use when I entered and was extremely polite.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 11일
Dear Lisa,A big thank you for your stay at our hotel and for the wonderful review.We're glad to hear that your check-in experience with our staff member was pleasant and helpful. We strive to provide exceptional customer service to our guests. We will be sure to pass along your kind words to him. All of us are looking forward to having you stay with us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

LaShieka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is always so pleasant at night as well as in the mornings during check outs
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 24일
Dear LaShieka,Thank you for your kind words! We're delighted to hear that our staff consistently provides excellent service both during the night and morning shifts. We strive to ensure a pleasant experience for our guests at all times. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Derik

2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 22일
Dear Derik,Thank you for being our guest.I'm glad you had such a nice experience with us, and I sincerely thank you for your positive feedback. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 2일
Dear Jacob,Thank you for your perfect rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience during your stay. Your satisfaction is important to us, and we strive to provide excellent service and accommodations. We look forward to welcoming you back for another outstanding stay in the future. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Propreté, immeuble rénové récemment, personnel courtois et attentionné.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 19일
Dear Pierre,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We're thrilled to hear that you appreciated the cleanliness of our hotel, as well as the recently renovated building. Our team takes great pride in providing a clean and well-maintained environment for our guests. We're also glad to hear that our staff was courteous and attentive during your stay. Your feedback is greatly appreciated, and we look forward to providing you with another wonderful experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Desonta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2023년 4월에 18박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 11일
Dear Desonta, Thanks for choosing our hotel for your stay. I’m very pleased that you found us to be the right place to stay on this trip. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that from check-in to check-out, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.Sincerely, Hotel Manager